I had a nice dinner at the tatu restaurant. My waiter for the night (Elijah) is just a guy on another level. He has very good customer relation and a warm way to make you feel nice. My hubby n I were very happy about it since we were celebrating our anniversary. Lastley the manag…
I really enjoyed my stay at the Fairmont The Norfolk Hotel in Nairobi. The staff were very friendly and welcoming. I did like a lot the beautiful garden and appreciated the excellent food and service at the Tatu restaurant.
We stayed in 2011 and were charmed. But having stayed twice in 2018 we're sad to say standards have slipped drastically. The hotel is historic, but now it just appears tired (especially the rooms).
Also, the management are ham-fisted. We booked a day rate and arrived after a long…
Traditional high end hotel in Nairobi. Only stayed for one night as we were passing through. Very nice hotel, friendly and helpful staff. Comfortable air conditioned rooms which were clean and well maintained. Extensive breakfast which tasted very good. Recommended location
I first stayed at the Norfolk when I lived in Africa twenty years ago. Because I was going to South Sudan for personal reasons this month, I decided to return to the Norfolk. I have to leave after three weeks, and am already feeling sad. Everything at this hotel is wonderful. …
"I love the old section of the hotel, but in the past have stayed in the De la Mere garden wing, equally lovely with lush gardens and trees."
"Dont think twice before booking"
"rooms in the 600 level have beautiful views, are quiet, and a spacious"
"courtyard rooms are lovely - the hotel checked us our after one night by error! TOOK MY ROBE which really upset me....."
"ask for room with view on the central garden"