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    Fairmont The Norfolk

    Harry Thuku Rd, Nairobi 00200, Kenya
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    $232
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    Traveler (402)
    Room & Suite (71)
    Dining (20)
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    Overview
    • Excellent54%
    • Very good32%
    • Average8%
    • Poor4%
    • Terrible2%
    Travelers talk about
    Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Shuttle Bus Service
    5.0 Star Hotel
    All hotel details
    Offers from Fairmont The Norfolk
    Special Offer: FAIRMONT MOMENTS OFFER
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    Villa Rosa Kempinski Nairobi
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    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (991)
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    1 - 5 of 909 reviews

    Reviewed 2 days ago

    Our courtyard room (16) was a pleasant surprise but noise from the AC tower to the left rear of our room kept us awake most of the night. Not impressed. Bar staff need better training. Ordered a vodka and orange – arrived in two separate...More

    Review collected in partnership with fairmont.com
    Thank drewmacuk
    Response from Moshi P, General Manager at Fairmont The NorfolkResponded yesterday

    Dear drewmacuk, Thank you for taking the time to review your recent stay in our property. We are sorry to read about your disappointing experience during your stay with us. Please accept our sincere apologies for the all shortfalls experienced which is well below our...More

    Hotel's Favorite
    Reviewed 2 weeks ago

    Spent 2 days at this great old hotel with tons of history pre safari and then another day post safari. The team here are very welcoming, efficient and respectful of time and privacy. I had arranged for the hotel to take us to visit one...More

    Thank ReggieDunlopCanada
    Response from Moshi P, General Manager at Fairmont The NorfolkResponded 1 week ago

    Dear ReggieDunlopCanada, Thank you for choosing to stay at Fairmont The Norfolk before and after your safari. The team and I are delighted to read that you appreciate the history of this iconic Hotel and enjoyed all the facilities on offer. Your kind words are...More

    Reviewed 3 days ago

    We dropped off our luggage on Friday lunch time as we were off to Mombasa and the doorman was really welcoming and helpful. The hotel is very spacious and by-in-large the staff are committed to service excellence. The room was well appointed with all the...More

    Thank AfricaBanker
    Response from Moshi P, General Manager at Fairmont The NorfolkResponded 2 days ago

    Dear AfricaBanker, Thank you for staying with us and for taking the time to review your recent stay with us. We are delighted to note that you enjoyed the facilities and ambience of the property. We wish to clarify that we have complimentary basic WiFi...More

    Reviewed 5 days ago

    I thoroughly enjoyed my one night stay at your beautiful hotel in Nairobi. The beds were were super comfortable and the breakfast was delicious. I felt safe and secure during my stay and the grounds were ver beautiful.. It was a wonderful place to begin...More

    Review collected in partnership with fairmont.com
    Thank Y5815YEdennisc
    Response from Moshi P, General Manager at Fairmont The NorfolkResponded 2 days ago

    Dear Y5815YEdennisc, Thank you very much for choosing to stay Fairmont The Norfolk for one night, before your safari and for taking the time to post the feedback of your wonderful experience with us. It's always rewarding to receive such positive feedback! We look forward...More

    Reviewed 6 days ago

    The Norfolk is a classic hotel, desgined originally in the 30s so you get all the classical style buildings and photos from that period but with all the modern luxuries. great grounds, they make you feel as though you're in a country house in the...More

    Review collected in partnership with fairmont.com
    Thank idrisj2017
    Response from Moshi P, General Manager at Fairmont The NorfolkResponded 2 days ago

    Dear idrisj2017, Thank you for taking the time to write a review on your Fairmont The Norfolk experience. We are pleased to read that your stay with us was restful and that you appreciated the classic style facilities and the great grounds We look forward...More

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    About
    Awards & Recognition
    Travelers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Pool
    • Room Service
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free Parking
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Shuttle Bus Service
    • Free Parking
    • Multilingual Staff
    • Things to do
    • Restaurant
    • Pool
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • $186 - $634 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Family Hotel in Nairobi
    • #7 Romantic Hotel in Nairobi
    • #7 Business Hotel in Nairobi
    • #11 Luxury Hotel in Nairobi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 170
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, Priceline, Expedia, Fairmont Hotels, Agoda, Orbitz, Hotwire, TripOnline SA, Cancelon, Cheap Tickets, getaroom.com, HotelQuickly and Evoline ltd so you can book your Fairmont The Norfolk reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Kenya >
    • Nairobi
    • Also Known As
    • Fairmont The Norfolk Hotel Nairobi ,
    • Fairmont Hotel Norfolk ,
    • Norfolk Hotel Nairobi ,
    • Fairmont Hotel Nairobi ,
    • Norfolk Nairobi
    Add Photo Photos
    Traveler (402)
    Room & Suite (71)
    Dining (20)
    Pool & Beach (5)
    Hotel & Grounds (298)
    Bathroom (22)
    Business Center & Event Rooms (3)
    Family and Play Areas (2)
    Nearby
    Sponsored by:
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Mickeymwas
    July 10, 2017|
    Answer
    Response from JohnBreit | Reviewed this property |
    Rack rates usually published on their website. If you are a local ask about resident rates. John
    0
    Votes
    Gloria S
    March 29, 2017|
    AnswerShow all 4 answers
    Response from Bibek S | Reviewed this property |
    Sorry No Idea
    1
    Vote
    Room Tips
    "It's a relatively quiet hotel, so no need to be housed in the more remote rooms, which can be a trek..."
    Read review
    "Unless you book a garden view room, you will look out to an alleyway."
    Read review
    "Looking out onto the garden is lovely"
    Read review
    "The further back on the property you go the more beautiful your surrounding will be.."
    Read review
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