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    Nairobi Serena Hotel

    Kenyatta Avenue, Nairobi, Kenya
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    Best prices for your stay
    8/6/2017 8/7/2017
    $284
    $195
    SAVE $89
    $212
    $284
    Traveler (351)
    Room & Suite (78)
    Dining (51)
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    Overview
    • Excellent57%
    • Very good36%
    • Average5%
    • Poor1%
    • Terrible1%
    Travelers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Butler Service
    Shuttle Bus Service
    Babysitting
    5.0 Star Hotel
    All hotel details
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    Villa Rosa Kempinski Nairobi
    704 reviews
    #2 of 164 hotels in Nairobi
     
    Fairview Hotel
    1,269 reviews
    #3 of 164 hotels in Nairobi
     
    Fairmont The Norfolk
    991 reviews
    #11 of 164 hotels in Nairobi
     
    Sarova Stanley
    1,133 reviews
    #6 of 164 hotels in Nairobi
     
    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (872)
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    There are newer reviews for Nairobi Serena Hotel
    See the most recent reviews

    431 - 435 of 788 reviews

    Reviewed November 10, 2013

    Great decor,swahili themed woodwork is AMAZING. Excellent suite/Rooms setting amidst the busy Nairobi traffic-couldn't hear any noise! Very good attention to client needs and great amenities,I especially liked the provision of ironing facilites in the suite. I forgot some of my documents n the room...More

    1  Thank Kishindo
    Reviewed November 8, 2013 via mobile

    Stayed on business at Serena for 5 nights. Excellent service in everyway. Very regal and lush. Lovely rooms. Sounds of tree frogs in the evenings. Delicious food. Loved it. I can imaginea great place for the start or end of a holiday. I will be...More

    2  Thank lilhobbs
    Reviewed October 18, 2013

    Wonderful hotel and grounds. Great Staff. Often had a security guard sitting outside of our floor at elevator. We felt their presence and felt very safe. Hotel room, great and well appointed. Towels luscious and large, Staff brought a vase of flowers to our room...More

    1  Thank jackiefrombrampton
    Reviewed October 16, 2013

    Seems like you are taken back in time ... from the door man that brings you a hot towel, to the beautifully carved letter opener you find in your room in the large oak desk. Staff was great, room was great. We didn't do any...More

    1  Thank Natandjaan
    Reviewed October 10, 2013

    This place is in the heart of Nairobi. The hotel seems a bit old, but it's still very regal and clean... the bathrooms have marble and the furniture is made of good quality wood. I came here in December of 2012 and it was still...More

    2  Thank maryseasee
    Villa Rosa Kempinski Nairobi
    704 reviews
    #2 of 164 hotels in Nairobi
     
    Fairview Hotel
    1,269 reviews
    #3 of 164 hotels in Nairobi
     
    Fairmont The Norfolk
    991 reviews
    #11 of 164 hotels in Nairobi
     
    Sarova Stanley
    1,133 reviews
    #6 of 164 hotels in Nairobi
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Center with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Center with Gym / Workout Room
    • Hot Tub
    Details
    • Price range
    • $210 - $620 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Spa Hotel in Nairobi
    • #4 Luxury Hotel in Nairobi
    • #4 Romantic Hotel in Nairobi
    • #6 Business Hotel in Nairobi
    • #7 Family Hotel in Nairobi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 183
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, Expedia, DerbySoft Ltd Shanghai HQ, Priceline, Travelocity, TripOnline SA, Hotwire, Agoda, Cheap Tickets, Cancelon, getaroom.com and HotelQuickly so you can book your Nairobi Serena Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Kenya >
    • Nairobi
    Add Photo Photos
    Traveler (351)
    Room & Suite (78)
    Dining (51)
    Pool & Beach (29)
    Hotel & Grounds (210)
    Bathroom (9)
    Business Center & Event Rooms (4)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    joankogo84
    June 15, 2017|
    AnswerShow all 4 answers
    Response from vivian m | Reviewed this property |
    Hi Joan,question concerning job,internship,attachments can only be address by human resource management.visit the hotel website for further information or visit the hotel and talk to human resource department.trip adviser is... More
    0
    Votes
    smcrimi
    April 10, 2017|
    AnswerShow all 2 answers
    Response from SerenaHotels | Property representative |
    Hello, The email address is nairobi @ serena . co. ke
    0
    Votes
    Sudon
    August 28, 2016|
    Answer
    Response from SerenaHotels | Property representative |
    Hello Sudon, yes we do offer pick up from the airport at USD40 per card load one way. There is no supplement charged during Christmas but the rate is on Room only and subject to 18% taxes.
    0
    Votes
    Room Tips
    "stay away is best choice you can make..."
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    "Choose on the opposite side of the construction are rooms are quieter."
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    "Some rooms have a great view of the adjacent leisure park."
    Read review
    "If you are a smoker book here, great place all rounf"
    Read review
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