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1/28/2018 1/29/2018
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    Nairobi Serena Hotel

    Kenyatta Avenue, Nairobi, Kenya
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    1/28/2018 1/29/2018
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     2 people are viewing this hotel
    $258
    $220
    SAVE $38
    $258
    $258
    Traveler (368)
    Room & Suite (103)
    Dining (72)
    Overview
    • Excellent56%
    • Very good37%
    • Average5%
    • Poor1%
    • Terrible1%
    Travelers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Butler Service
    Shuttle Bus Service
    Babysitting
    5.0 Star Hotel
    All hotel details
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    Rooms
    Jan 28Jan 29
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (909)
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    1 - 5 of 824 reviews

    Reviewed 2 days ago

    Traveling with a group of people and found I left my passport at previous stop. It was sent to this hotel by courier. Courier lost it! The manager, hotel staff and porters were so nice and genuinely supportive during this ordeal. I will never forget...More

    Thank WHSBookLady
    Reviewed 4 days ago

    we found this to be an excellent hotel but in an area you would not want to walk around in the evening, It is between the edge of a game park and a major road junction, the rooms were very good with coffee/tea facilities comfortable...More

    Thank 94alanp
    Reviewed 3 weeks ago via mobile

    A beautiful old world atmosphere in downtown Nairobi. The decor is colonial Indian British. The lunch buffet was average. The food was good, the fare somewhat limited. If you are looking for a quiet out of the way place, this is a nice spot!More

    Thank PappyManson
    Response from SerenaHotels, General Manager at Nairobi Serena HotelResponded 2 weeks ago

    We appreciate you taking the time to share your experience with us. We appreciate your review as this is what aids us in improving. Thank you and we look forward to another opportunity to be of service to you, hopefully, in the not too distant...More

    Reviewed 3 weeks ago

    Located right at the centre of the busy city, this hotel is classic and offers good spacious rooms. I especially enjoyed their polit staff and their unique coordination. This hotel is currently undergoing renovation however it didnt hinder me from enjoying their unique services.More

    Thank John M
    Response from SerenaHotels, General Manager at Nairobi Serena HotelResponded 2 weeks ago

    It is always a pleasure to receive positive feedback from our guests. Thank you for taking the time to share your experience with us. We were delighted to know that you found our offer and service delivery to your satisfaction and we look forward to...More

    Reviewed 4 weeks ago via mobile

    Stayed at the Serena Hotel for a 3 day business trip. The hotel room was ample in size with an extra long bed that suit my long frame quite nicely. The room was well appointed with a laptop safe, mini fridge and ironing facilities. Unfortunately,...More

    Thank Elijah K
    Response from SerenaHotels, General Manager at Nairobi Serena HotelResponded 2 weeks ago

    It is always a pleasure to receive positive feedback from our guests. We appreciate you taking the time to share your experience with us. We were delighted to know that you found our offer and service delivery to your satisfaction and we look forward to...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Center with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • $217 - $307 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Romantic Hotel in Nairobi
    • #6 Spa Hotel in Nairobi
    • #6 Business Hotel in Nairobi
    • #8 Luxury Hotel in Nairobi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 183
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Agoda, Expedia, Travelocity, Priceline, Hotwire, Orbitz, Cancelon, HotelQuickly, getaroom.com and TripOnline SA so you can book your Nairobi Serena Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Kenya >
    • Nairobi
    Add Photo Photos
    Traveler (368)
    Room & Suite (103)
    Dining (72)
    Pool & Beach (34)
    Hotel & Grounds (239)
    Bathroom (9)
    Business Center & Event Rooms (6)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Nate05
    January 11, 2018|
    AnswerShow all 2 answers
    Response from PappyManson | Reviewed this property |
    It’s downtown. I have no idea where the international convention center is. Check it out on google maps!
    0
    Votes
    Ahmed F
    September 17, 2017|
    AnswerShow all 8 answers
    Response from angeldust54 | Reviewed this property |
    we only stayed for one day and night but there is other lounges and out side space and the bar you could have meetings, lovely hotel
    1
    Vote
    joankogo84
    June 15, 2017|
    AnswerShow all 4 answers
    Response from vivian m | Reviewed this property |
    Hi Joan,question concerning job,internship,attachments can only be address by human resource management.visit the hotel website for further information or visit the hotel and talk to human resource department.trip adviser is... More
    0
    Votes
    Room Tips
    "rooms overlooking entrance and road are noisy those overlooking the Park are better"
    Read review
    "During renovation request a room as far away from the construction area....It is a bit more quiet."
    Read review
    "Ask for a room overlooking the park if you like to see the big birds!"
    Read review
    "Try to get a room with no adjacent occupant behind the TV wall."
    Read review
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