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8/27/2017 8/28/2017
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    Nairobi Serena Hotel

    Kenyatta Avenue, Nairobi, Kenya
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    Best prices for your stay
    8/27/2017 8/28/2017
    $284
    $200
    SAVE $84
    $267
    $284
    Traveler (360)
    Room & Suite (78)
    Dining (51)
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    Overview
    • Excellent57%
    • Very good36%
    • Average5%
    • Poor1%
    • Terrible1%
    Travelers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Shuttle Bus Service
    Babysitting
    5.0 Star Hotel
    All hotel details
    Offers from Nairobi Serena Hotel
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    Fairview Hotel
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    InterContinental Nairobi
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    Sarova Panafric
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    Rooms
    Aug 27Aug 28
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (879)
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    1 - 5 of 795 reviews

    Reviewed 5 days ago

    The food at the restaurants is good. No luxury but the food was clean and almost tasty. It was a good first impression of Kenya and the ambiance was very nice. WiFi was a little bit slow. Overall, it is a very nice hotel.

    Thank rodoboca
    Reviewed 1 week ago via mobile

    Went for Sunday lunch. Food was awesome and so was the service. Only down side was the chefs special of the day included mijitos but mint wasn't available on the day to make them. The waiters were quick to point that out and made other...More

    Thank Maraka N
    Reviewed 2 weeks ago

    Nicely appointed rooms with very good amenities. The service staff was courteous, responsive, and helpful. The bar areas overlook the well maintained gardens. The spa area is very neat, clean, and worth a visit.More

    Thank Asha S
    Response from SerenaHotels, General Manager at Nairobi Serena HotelResponded 2 weeks ago

    Thank you for taking time to share your experience. Kindly note that we are delighted to know that you enjoyed your stay and that our offer and service delivery met with your satisfaction. Once again, thank you for choosing to stay with us and we...More

    Reviewed 2 weeks ago via mobile

    Serena has the best staff, very professionell and friendly at the same time. The food is amazing every time and the service couldnt be any better. Best breakfast and lots to choose from. The security is high and it makes you feel safe. The pool...More

    Thank Mari H
    Response from SerenaHotels, General Manager at Nairobi Serena HotelResponded 2 weeks ago

    Thank you for taking time to share your experience. Kindly not it is our aim to surpass our guests' expectations and your feedback is important to us as this will inspire us to improve on our offer and service delivery. Once again, thank you for...More

    Reviewed 2 weeks ago

    stayed at this hotel in June for 1 night with friends before going on safari, this is a lovely hotel, we really wished we had booked a couple of extra nights, lovely garden and pool area, which we didn't get chance to use, bedrooms very...More

    Thank angeldust54
    Response from SerenaHotels, General Manager at Nairobi Serena HotelResponded 2 weeks ago

    We thank you for taking time to rate us, following your recent stay. Kindly note that we are committed to ensure all our guests have a memorable stay with us and are delighted to know that you enjoyed your stay. We look forward to another...More

    Fairview Hotel
    1,274 reviews
    #3 of 164 hotels in Nairobi
     
    Fairmont The Norfolk
    1,009 reviews
    #11 of 164 hotels in Nairobi
     
    InterContinental Nairobi
    993 reviews
    #21 of 164 hotels in Nairobi
     
    Sarova Panafric
    748 reviews
    #24 of 164 hotels in Nairobi
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Center with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Fitness Center with Gym / Workout Room
    Details
    • Price range
    • $217 - $322 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Spa Hotel in Nairobi
    • #4 Luxury Hotel in Nairobi
    • #4 Romantic Hotel in Nairobi
    • #6 Business Hotel in Nairobi
    • #7 Family Hotel in Nairobi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 183
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline, Expedia, DerbySoft Ltd Shanghai HQ, Orbitz, Travelocity, Cancelon, TripOnline SA, Hotwire, Cheap Tickets, Agoda, getaroom.com and HotelQuickly so you can book your Nairobi Serena Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Kenya >
    • Nairobi
    Add Photo Photos
    Traveler (360)
    Room & Suite (78)
    Dining (51)
    Pool & Beach (31)
    Hotel & Grounds (217)
    Bathroom (9)
    Business Center & Event Rooms (4)
    Nearby
    Sponsored by:
    Sarova Panafric
    748 reviews
    .34 miles away
     
    Fairmont The Norfolk
    1,009 reviews
    .63 miles away
     
    InterContinental Nairobi
    993 reviews
    .33 miles away
     
    Fairview Hotel
    1,274 reviews
    .44 miles away
     
    Nearby Restaurants
    Pango Brasserie at the Fairview
    93 reviews
    .45 miles away
    Flame Tree Restaurant
    94 reviews
    .33 miles away
    Mandhari Restaurant
    79 reviews
    .16 miles away
    Bhandini Restaurant
    56 reviews
    .32 miles away
    Nearby Attractions
    Nairobi Gallery
    67 reviews
    .23 miles away
    Central Park
    61 reviews
    .08 miles away
    Uhuru Park Nairobi
    7 reviews
    .08 miles away
    Natural World Kenya Safaris
    931 reviews
    .29 miles away
    Ask a question
    Questions & Answers
    joankogo84
    June 15, 2017|
    AnswerShow all 4 answers
    Response from vivian m | Reviewed this property |
    Hi Joan,question concerning job,internship,attachments can only be address by human resource management.visit the hotel website for further information or visit the hotel and talk to human resource department.trip adviser is... More
    0
    Votes
    smcrimi
    April 10, 2017|
    AnswerShow all 2 answers
    Response from SerenaHotels | Property representative |
    Hello, The email address is nairobi @ serena . co. ke
    0
    Votes
    Sudon
    August 28, 2016|
    Answer
    Response from SerenaHotels | Property representative |
    Hello Sudon, yes we do offer pick up from the airport at USD40 per card load one way. There is no supplement charged during Christmas but the rate is on Room only and subject to 18% taxes.
    0
    Votes
    Room Tips
    "stay away is best choice you can make..."
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    "Choose on the opposite side of the construction are rooms are quieter."
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    "Some rooms have a great view of the adjacent leisure park."
    Read review
    "If you are a smoker book here, great place all rounf"
    Read review
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