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    Nairobi Serena Hotel

    Kenyatta Avenue, Nairobi, Kenya
    Call to book with GetARoom +1 844-802-9445
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    Lowest prices for your stay
    Oct 29 Oct 30
    $267
    $206
    SAVE $61
    $267
    $242
    Traveler (361)
    Room & Suite (97)
    Dining (73)
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    Overview
    • Excellent57%
    • Very good36%
    • Average5%
    • Poor1%
    • Terrible1%
    Travelers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Tennis Court
    Butler Service
    Shuttle Bus Service
    Babysitting
    5.0 Star Hotel
    All hotel details
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    Fairmont The Norfolk
    1,054 reviews
    #11 of 169 hotels in Nairobi
     
    Fairview Hotel
    1,297 reviews
    #3 of 169 hotels in Nairobi
     
    InterContinental Nairobi
    1,047 reviews
    #16 of 169 hotels in Nairobi
     
    Best Western Plus Meridian Hotel
    282 reviews
    #12 of 169 hotels in Nairobi
     
    Rooms
    Oct 29Oct 30
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (891)
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    1 - 5 of 806 reviews

    Reviewed 4 weeks ago

    we stayed here our first 2 nights in Nairobi before starting our safari. The Serena is OK, nice buffet breakfast, the rooms are ok, not spectacular (Boma nicer), the rooms are a little worn and dated. But, we enjoyed our stay. the people like at...More

    Thank Mark M
    Reviewed 4 weeks ago via mobile

    We stayed here for two nights at the beginning of our safari tour. The hotel facility and grounds are very nice with lovely common areas, pool, bars, restaurants and shops. The staff is very accommodating, friendly and helpful. The rooms are clean and comfortable with...More

    Thank FlossEm77
    Reviewed 4 weeks ago

    I was booked here by my client and was most appreciative of the comfort and amenities after very long and tiring(jet lagged) days of filming. Rooms are comfortable with all the amenities. Staff are friendly and helpful. They even helped my crew get their passports...More

    Thank Mike R
    Response from SerenaHotels, General Manager at Nairobi Serena HotelResponded 3 weeks ago

    We appreciate the time taken to share your experience. Kindly note that we are committed to assure guests' comfort while staying with us and your positive feedback will go a long way to inspire us to improve. Thank you once again for rating us so...More

    Reviewed 4 weeks ago via mobile

    I have stayed here on 4 occasions in all. Has a very good long outdoor swimming pool, which is my main reason for staying. Rooms are very good. Breakfast buffet is average, and waitrons not trained to attend tables. The main issue with this hotel...More

    Thank OldAfricaTravMan
    Reviewed September 14, 2017

    We stayed at the Nairobi Serena in late August at the commencement of an organised tour. The hotel is situated in the city centre area and is currently under renovation but we certainly were not affected by this in anyway. Our room was spacious and...More

    Thank Wayne P
    Fairmont The Norfolk
    1,054 reviews
    #11 of 169 hotels in Nairobi
     
    Fairview Hotel
    1,297 reviews
    #3 of 169 hotels in Nairobi
     
    InterContinental Nairobi
    1,047 reviews
    #16 of 169 hotels in Nairobi
     
    Best Western Plus Meridian Hotel
    282 reviews
    #12 of 169 hotels in Nairobi
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Center with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Outdoor pool
    • Tennis Court
    Details
    • Price range
    • $240 - $318 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Romantic Hotel in Nairobi
    • #4 Spa Hotel in Nairobi
    • #5 Luxury Hotel in Nairobi
    • #6 Business Hotel in Nairobi
    • #7 Family Hotel in Nairobi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 183
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, Expedia, Agoda, Cancelon, Priceline, TripOnline SA, Orbitz, Hotwire, getaroom.com and HotelQuickly so you can book your Nairobi Serena Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Kenya >
    • Nairobi
    Add Photo Photos
    Traveler (361)
    Room & Suite (97)
    Dining (73)
    Pool & Beach (32)
    Hotel & Grounds (240)
    Bathroom (9)
    Business Center & Event Rooms (5)
    Nearby
    Sponsored by:
    Fairmont The Norfolk
    1,054 reviews
    .63 miles away
     
    Best Western Plus Meridian Hotel
    282 reviews
    .65 miles away
     
    InterContinental Nairobi
    1,047 reviews
    .34 miles away
     
    Fairview Hotel
    1,297 reviews
    .44 miles away
     
    Nearby Restaurants
    Kengeles Lavington Green
    84 reviews
    .30 miles away
    Pango Brasserie at the Fairview
    98 reviews
    .43 miles away
    Flame Tree Restaurant
    96 reviews
    .33 miles away
    Bhandini Restaurant
    62 reviews
    .30 miles away
    Nearby Attractions
    Nairobi Gallery
    67 reviews
    .23 miles away
    Central Park
    63 reviews
    .12 miles away
    Uhuru Park Nairobi
    12 reviews
    .08 miles away
    Natural World Kenya Safaris
    1,036 reviews
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    Ask a question
    Questions & Answers
    Ahmed F
    September 17, 2017|
    AnswerShow all 8 answers
    Response from angeldust54 | Reviewed this property |
    we only stayed for one day and night but there is other lounges and out side space and the bar you could have meetings, lovely hotel
    1
    Vote
    joankogo84
    June 15, 2017|
    AnswerShow all 4 answers
    Response from vivian m | Reviewed this property |
    Hi Joan,question concerning job,internship,attachments can only be address by human resource management.visit the hotel website for further information or visit the hotel and talk to human resource department.trip adviser is... More
    0
    Votes
    smcrimi
    April 10, 2017|
    AnswerShow all 2 answers
    Response from SerenaHotels | Property representative |
    Hello, The email address is nairobi @ serena . co. ke
    0
    Votes
    Room Tips
    "There is only 1 elevator soaroom on a lower floor may be beneficial until renovations have been completed..."
    Read review
    "stay away is best choice you can make..."
    Read review
    "Choose on the opposite side of the construction are rooms are quieter."
    Read review
    "Some rooms have a great view of the adjacent leisure park."
    Read review
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