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Nairobi Serena Hotel

Overview
Kenyatta Avenue, Nairobi Kenya See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
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Rooms
Dec 30Dec 31
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (978)
Filter reviews
883 results
Traveler rating
477
325
54
15
12
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LanguageEnglish
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477
325
54
15
12
Show reviews that mention
All reviews very nice hotel room service lovely pool african art long flight breakfast buffet public areas an oasis busy city rooms are comfortable central location gift shop main restaurant safari trip masai mara maghreb business
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1 - 5 of 883 reviews
Reviewed 4 days ago

The service at the Serena has not decayed in the over 20 years I have used the facilities. The pool is beautiful, the gym more than adequate and lastly, the hotel is ideally situated for my visits, being relatively close to the secondary airport, Wilson.

Date of stay: October 2018
Thank Bruce J
Reviewed 1 week ago

The conference amenities are good. They have big screen , good sound system and good services. They offer note books and pens.They have charging stations and the bathrooms are well kept and neat. The ambiance is great and there is plenty of parking space. Actually,...More

Date of stay: November 2018
Thank Lucy M
Reviewed 2 weeks ago via mobile

Serena hotel just afew meters off the CBD now has a new stylish and modern look.They have upgraded and ready for visitors from all over the world..what I loved most is the art in the hotel the architects really put in some thoughts and deaighn...More

Date of stay: November 2018
Thank 1989myra
Reviewed 4 weeks ago

This was my first stay at the Serena in a couple of years, waiting for renovations to be completed. Initial impression of the lobby was great - more spacious and modern and the staff at check-in (an throughout my stay) were friendly and helpful. I...More

Date of stay: September 2018
Thank jadedtravelista
Reviewed 4 weeks ago

We spent two nights at the Nairobi Serena before starting our safari in Kenya. The hotel was still undergoing some renovation and work started early on the Friday morning, which did disturb our sleep. However, the hotel itself is beautiful - rooms are very large...More

Date of stay: October 2018
Thank Leila T
View more reviews
About
Description
Justly famed for its exceptional standards of efficiency, service and five-star hospitality, the elegantly sophisticated Nairobi Serena Hotel is a member of the 'Leading Hotels of the World'. Despite More its pivotal central hotel location in Nairobi, Kenya, the Nairobi Serena remains true to its title and offers an oasis of serenity amidst the bustle of one of Africa's most vibrant capital cities. Offering a wide range of dining experiences, The Nairobi Serena is also renowned for its 'Mandhari' fine-dining restaurant, which is universally acknowledged as one of Kenya's finest. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Shuttle Bus Service
Wheelchair access
Beachfront
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Business
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Business
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
183
Price range
$196 - $357 (Based on Average Rates for a Standard Room)
Location
Kenya > Nairobi
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Business
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
183
Price range
$196 - $357 (Based on Average Rates for a Standard Room)
Location
Kenya > Nairobi
Photos
Traveler (459)
Room & Suite (123)
Dining (94)
Pool & Beach (37)
Business Center & Event Rooms (7)
Nearby
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Nearby RestaurantsSee all 749 nearby restaurants
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Questions & Answers
Ask a question
Inspire828735
October 25, 2018|
AnswerShow all 2 answers
Response from martinab381 | Reviewed this property |
yes
0
Votes
lindajp
June 22, 2018|
AnswerShow all 2 answers
Response from PappyManson | Reviewed this property |
Distance isn’t the issue it’s all about traffic!
1
Vote
Nate05
January 11, 2018|
AnswerShow all 2 answers
Response from PappyManson | Reviewed this property |
It’s downtown. I have no idea where the international convention center is. Check it out on google maps!
0
Votes
Room Tips
"higher floors are less prone to street noise"
jadedtravelista
4 weeks ago
Read review
"Can't go wrong with the accommodations, staff and food!"
TravelOftenNJ
4 weeks ago
Read review
"The best view would be a room overlooking the public park"
phil-krop
Oct 24, 2018
Read review
"Staff are all friendly and smiles. Buffet has great selections."
Kosing2015
Aug 12, 2018
Read review
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