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04/09/2017 04/10/2017
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    Hilton Nairobi

    Mama Ngina St, Nairobi 00100, Kenya
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    Apr 9 Apr 10
    1 room, 2 adults, 0 children
    SAVE $21 $137*$116*
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    Traveler (341)
    Room & Suite (128)
    Dining (55)
    Overview

    • Excellent19%
    • Very good33%
    • Average26%
    • Poor13%
    • Terrible6%
    Travelers talk about
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness center
    Spa
    Free Internet
    4 Star Hotel
    All hotel details
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    Rooms
    04/09/2017 04/10/2017
    Standard Room

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    Standard Room

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    04/09/2017 04/10/2017
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    Traveler rating
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    All reviews the executive lounge central location bit dated business center security meeting doorman
    Reviewed September 12, 2014 via mobile

    This hotel must have been a "grand old lady" in its day. Unfortunately though, it's now in desperate need of a major upgrade, especially the rooms which are definitely not up to a 5-star standard. The food is good, the service is good, the staff...More

    Helpful?
    Response from Manuela B, Director of Operations at Hilton Nairobi

    Dear Guest, It was a pleasure for us hosting you at the Hilton Nairobi and we are glad that you enjoyed great hospitality and service. We however regret that the condition of our rooms did not meet your expectation, please accept my sincere apologies for...More

    Reviewed September 11, 2014

    Although the rooms were dated as per many of the reviews, my room was relatively clean and comfortable. The buffet dinner exceeded my expectations and offered something for all tastes. Pool area lunch dinning was good for lunch. Staff was very helpful and friendly. Hotel...More

    Helpful?
    Response from Manuela B, Director of Operations at Hilton Nairobi

    Dear Guest, Thank you for choosing to stay at the Hilton Nairobi. We are happy that you were very satisfied with your overall experience and especially for mentioning our team members hospitality and service. We appreciate to see that you enjoyed every moment of your...More

    Reviewed September 10, 2014

    It was a good experience for a first time visitor. The staff were very freindly and wonderful.I do hope that the staff who were the major attraction to the hotel do receive adquate and commendable appreciation from the hotel Management. From the airport to the...More

    Review collected in partnership with Hilton Hotels & Resorts
    Helpful?
    Response from Manuela B, Director of Operations at Hilton Nairobi

    Dear Guest, Your continued patronage and comments are a vital part of our growth, for which we are most grateful. We are glad to note that you were satisfied with your overall experience and happy to see, that you enjoyed great hospitality and service from...More

    Reviewed September 9, 2014

    I stayed there for a few days after our safari tour. It is probably not as nice as other Hiltons in the world but it is a really good hotel for the fact that you are in Kenya. Rooms were clean and tidy, people friendly....More

    Helpful?
    Response from Manuela B, Director of Operations at Hilton Nairobi

    Dear guest, We thank you for choosing to stay with us at the Hilton Nairobi and I am very glad that you enjoyed our hospitality and facilities. It was a true pleasure to serve you, and we look forward to welcoming you back to the...More

    Reviewed September 9, 2014

    As a Hilton Honors member you always get a good deal and it was my first stay at this particular Hilton site. the service was good and the staff friendly and always ready to help...Been in the city centre is a disadvantage though as any...More

    Helpful?
    Response from Manuela B, Director of Operations at Hilton Nairobi

    Dear Guest, It was a pleasure for us hosting you at the Hilton Nairobi and we are glad that you enjoyed your stay with us. We are happy to see that you were satisfied with your overall experience. Thank you for the fine compliments you...More

    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Free Internet
    • Bar/Lounge
    • Spa
    • Free Parking
    • Hotel Amenities
    • Business Center with Internet Access
    • Room Service
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Free Parking
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Photos
    Traveler (341)
    Room & Suite (128)
    Dining (55)
    Pool & Beach (24)
    Nearby
    Nearby Restaurants
    Teriyaki Japan
    16 reviews
    .05 miles away
    Thai Chi Restaurant - The Stanley Hotel
    269 reviews
    .15 miles away
    Nairobi Java House Downtown
    160 reviews
    .11 miles away
    K'Osewe Ranalo Foods
    121 reviews
    .16 miles away
    Nearby Attractions
    Kenyatta International Conference Center
    366 reviews
    .26 miles away
    National Archives
    116 reviews
    .15 miles away
    Bencia Africa Adventure & Safaris
    55 reviews
    .23 miles away
    American Embassy Memorial Garden
    85 reviews
    .15 miles away
    Questions & AnswersAsk a question
    RachaelMcFar
    Is the room service charge 400 ksh each time you order or a one off fee?
    July 30, 2016|
    Answer Show all 4 answers
    Response from rotimi o | Reviewed this property |
    I must say I'm not sure what the service charge amount is though. I last stayed early this month but can't remember how much was charged
    0
    Votes
    RachaelMcFar
    Are there restaurants and shops outside the hotel close by or would you have to drive? Also when coming out of the airport will there be taxis available to just jump into instead of pre booking? Thanks
    July 30, 2016|
    Answer Show all 6 answers
    Response from Hatteras H | Reviewed this property |
    Absolutely. There are both within five minutes walk or less. There are also restaurants in the hotel.
    1
    Vote
    denisemaj
    do you offer transfers to Wilson airport and how long is the travel time to Wilson airport
    July 6, 2016|
    Answer Show all 4 answers
    Response from Samehww | Reviewed this property |
    I don't know
    1
    Vote
    Room Tips
    "Room on the top floors to get excellent views of downtown Nairobi"
    Sundncr, 2 days agoRead review
    "I advise travelers to choose room from 7th floor and above"
    Benjamin D, 20 days agoRead review
    "Poolside rooms are a long walk from the lifts. Poolside rooms seem to show signs of age."
    Mark W, 1 month agoRead review
    "Avoid the hotel..."
    Pankaj50, 4 months agoRead review
    "Higher floors have a better city view."
    Valdis A, 5 months agoRead review
    "Quiet rooms are to be found on higher floors"
    Disco_Submarine, 5 months agoRead review
    "Ask for top floor or the rooms by the poolside."
    kofis262, 5 months agoRead review
    "Rooms on the far left and far right sides offer good view of the city center activities"
    ChristianMedupin, 6 months agoRead review
    "try to go for the executive level, 14th floor and up"
    mantsho, 6 months agoRead review
    "Avoid the hotel is you can find a better one!"
    William E, 6 months agoRead review
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