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Hilton Nairobi

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Hilton Nairobi
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1,052 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Nairobi
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Showing 917: English reviews
Lusaka, Zambia
1 review
4 of 5 stars Reviewed March 17, 2015

Had a workshop there and we were taken care of wonderfully. The food was excellent and the conference facilities were very good. Always looking forward for a good fresh breakfast. Keep it up Nairobi Hilton!

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Doris M
martin v, General Manager at Hilton Nairobi, responded to this review

Dear Guest, We thank you for taking the time to share your valuable feedback with us. We are glad to note that you were very satisfied with your overall experience and thank you for the good compliments about the great customer services offered by our team members. I am glad to read that your event was indeed well taken care... More 

Bangkok, Thailand
1 review
4 of 5 stars Reviewed March 16, 2015

The hotel is situated on the heart of the city with full proof security system. It provides whole range of services. The staffs are courteous and helpful. The hotel is very much sincere about pick-up and drop-off services from/to the airport.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Das P
martin v, General Manager at Hilton Nairobi, responded to this review

Dear Guest, It was a pleasure for us having you as our guest at the Hilton Nairobi. We appreciate your compliments about our team members hospitality and services offered, and thank you for your special mention of our security provisions. We are glad that you were satisfied with your overall experience and we look forward to welcoming you back to... More 

kampala, Uganda
1 review
4 of 5 stars Reviewed March 13, 2015

ideal for a business traveller. The staff are courteous, helpful and welcoming. the location is ideal for business and accessibility in city central has somehow improved. the rooms are good and breakfast is ok

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Samuel K
martin v, General Manager at Hilton Nairobi, responded to this review

Dear Guest, It was truly a pleasure to serve you and we thank you for taking the time to share your valuable feedback with us. We are delighted to hear, that you enjoyed your stay and the great hospitality provided by our staff. We are glad to read that you liked the location as it provides easy access to the... More 

The Woodlands, Texas
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 11, 2015

The Hilton Nairobi was excellent and the staff were very friendly. The room was clean and very inviting. The food in the restaurant was delicious! The hotel arranged my transport to and from the hotel for a very small fee. I enjoyed my stay!

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Courtney Y
martin v, General Manager at Hilton Nairobi, responded to this review

Dear Guest, Thank you very much for your excellent review. It was a pleasure for us having you as our guest and we are happy that you enjoyed your recent stay with us.. We sincerely appreciate the nice compliments about the service and hospitality provided by our team. At Hilton Nairobi, we take great pride in ensuring that our guests... More 

Johannesburg, South Africa
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 8, 2015

We spent 4 nights at the Hilton Nairobi for training held between colleagues from Nigeria and myself The staff is what makes a hotel what it is and the staff carries their guests all the time. Meeting rooms were scarce but we were offered suitable accommodations to make our training sessions work. Good stay, good food. I will definitely stay... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Riku W
martin v, General Manager at Hilton Nairobi, responded to this review

Dear Guest, Thank you for taking a moment to share your experience and excellent feedback regarding your stay at the Hilton Nairobi. We are delighted to hear that you felt cared for, enjoyed our services and the great hospitality offered by our team. It is comments such as yours that make all efforts, at Hilton Nairobi, truly worthwhile. We look... More 

Horgen
Level Contributor
138 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed March 8, 2015

I stayed at the End of February one night at the Nairobi Hilton. In advance I asked them to pick me up at the airport. On arrival the airport representative was there and she explained me that she ordered a small bus for me. After approx. 30 - 40 minutes I arrived at the Hilton. The cost for the trip... More 

Helpful?
Thank Marcel B
Manuela B, Director of Operations at Hilton Nairobi, responded to this review

Dear Guest, It was a pleasure for us hosting you at the Hilton Nairobi and we are glad that you enjoyed great hospitality and service. We have noted your comment with regards of the bathroom size, and I am indeed pleased to advice that we are in the planning process of a master plan renovation which will enhance the overall... More 

Gloucester, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 8, 2015

I had to book a hotel in Nairobi on my arrival and again on my departure a week later I read some of the reviews on this hotel and decided to book with the la maison on our arrival which was ok I had forgot to book it for my return so booked with the Hilton I can say that... More 

Helpful?
Thank Jason B
Manuela B, Director of Operations at Hilton Nairobi, responded to this review

Dear Guest, Thank you very much for your excellent review. It was a pleasure for us having you as our guest and we are happy that you enjoyed your recent stay with us. We are delighted about the nice compliments appreciating the services provided by our staff. We also thank you for your compliments regarding Hilton Nairobi being a reference... More 

Hamburg, Germany
Level Contributor
29 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
1 of 5 stars Reviewed March 3, 2015 via mobile

Old hotel not worth four stars. The rooms are old and not renovated from the 60s. Totally worn out and small. Not possible to open a window for fresh air. The food, especially the club sandwich is not fresh and is dry and this for 1600ksh. A local beer cost 490ksh. Way too expensive. The pool area is boring and... More 

Helpful?
Thank Dav C
Manuela B, Director of Operations at Hilton Nairobi, responded to this review

Dear Guest Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our guest rooms and the overall experience was not to your liking. Our Executive Team is reviewing your comments to ensure they are used to improve our guest... More 

Travelers are raving about these Nairobi hotels

Canada
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed March 1, 2015

To all, Here is a good example of what a good hotel references must be. before going at the Hilton in Nairobi was relented, but I assure that the negative parts of the remarks are some how false, the hotel may have over 35yrs of age, but it as the grandiose architectural that most new hotels lack, the staircase in... More 

Helpful?
1 Thank Antonio S
Abu Dhabi, United Arab Emirates
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed February 26, 2015

Well i dont have much to say since my stay and plans went well and the team made me feel at home again ,i will always have the memory ,thanks to john,Ruth,Susan ,Philip security and housekeeping team .i will surly be there again . i really enjoy my stay SALAAM KEEP THE GOOD WORK UP THERE

Helpful?
Thank adolf t
Manuela B, Director of Operations at Hilton Nairobi, responded to this review

Dear Guest, It was a pleasure for us to serve you at the Hilton Nairobi. We are delighted to hear, that you enjoyed every moment during your recent stay and that we succeeded to deliver a feeling of it being a home away from home. We sincerely appreciate your compliments about our team members hospitality and customer service as our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
Official Description (provided by the hotel)
Experience Kenya from the Hilton Nairobi hotel, situated in the city's central business district, one block away from the Kenyatta International Convention Centre and only 25 minutes from Jomo Kenyatta International Airport. The hotel enjoys proximity to several major banking institutions, universities and government offices, including the Parliament and the High Court of Kenya ... more   less 

Additional Information about Hilton Nairobi

Address: Mama Ngina St, Nairobi 00100, Kenya
Location: Kenya > Nairobi
Price Range: $131 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Nairobi 4*
Number of rooms: 287
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Expedia, Hotwire, Agoda, Hotels.com, HotelTravel.com, Travelocity, Priceline and Odigeo so you can book your Hilton Nairobi reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Nairobi Hotel Nairobi
Hilton International Nairobi
Nairobi Hilton International
Hotel Style:
#15 Spa Hotel in Nairobi
#25 Luxury Hotel in Nairobi
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