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Hilton Nairobi

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Traveler (382)
Room & Suite (189)
Dining (58)
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Overview
  • Excellent22%
  • Very good35%
  • Average25%
  • Poor12%
  • Terrible6%
Travelers talk about
“hilton honors”(12 reviews)
“pool level”(12 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
Additional information
Offers from Hilton Nairobi
Special Offer: 25% off* - Summer Sale
Hotel deals
Offers from Hilton Nairobi
Special Offer: 25% off* - Summer Sale
Hotel deals
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Reviews (1,361)
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All reviewshilton honorsthe executive loungepool levelcentral locationbit datedbusiness centerbusiness tripenjoyed my staysecuritydoormanmeetingtrafficsafaricbdconference
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21 - 25 of 1,198 reviews
Reviewed April 2, 2018

Well I'm sure this hotel was one of the best in it's day back in the 1970's and 1980's. But it is very dated now, although still clean with friendly staff. The rooms are small and have not been updated in years but the beds...More

Thank sdwarrior
Response from martin v, General Manager at Hilton NairobiResponded April 17, 2018

Dear Guest On behalf of our entire Hilton Nairobi team, we would like to extend to you warm greetings. Thank you for choosing to stay with us. It is truly a pleasure to serve you. We are glad that you enjoyed your recent stay with...More

Reviewed April 1, 2018 via mobile

It is an old Hotel but not so bad. The condition of hotel is good. It is city center. The meeting saloon of the hotel is good. You can find a supermarket and hair dresser near to hotel. It takes at most 30 min from...More

Thank Es A
Response from martin v, Front Office Manager at Hilton NairobiResponded April 16, 2018

Dear Guest, On behalf of our entire Hilton Nairobi team, we would like to extend to you warm greetings. Thank you for choosing to stay with us. It is truly a pleasure to serve you. We are glad that you enjoyed your recent stay with...More

Reviewed March 26, 2018

This place here been there but i am always amazed how that place has kept its image being in the heart of the city and the security challenges in kenya , but its has remained a safe place, heko to the security men at Hilton...More

Thank abwoya
Response from martin v, General Manager at Hilton NairobiResponded March 30, 2018

Dear Guest, Thank you for taking a moment to share your experience about your stay with us at Hilton Nairobi. We sincerely appreciate your observation about security measures, rest assured that the security of our guests and team members is our utmost priority. I am...More

Reviewed March 24, 2018

I had the worst experience at the Hotel. This is a warning to future guests please never pay in excess for your accommodation. Those people are thieves, they stole from me and my colleague. I checked in the hotel and was asked to pay upfront....More

1  Thank magunjec
Response from martin v, General Manager at Hilton NairobiResponded March 28, 2018

Dear Guest, Greetings from Hilton Nairobi and thank you for sharing your feedback with us. We have noted that you were generally not satisfied with your stay with us. Our main aim being guest satisfaction and quality delivery, we do take our guests and their...More

Reviewed March 21, 2018

The Nairobi Hilton never ceases to amaze me. Dorothy at the front desk remembered my name and provided a complimentary upgrade to a junior suite and access to the Executive Lounge, which is an excellent venue for meetings. The food is always excellent. The evening...More

Thank edcarol
Response from martin v, Front Office Manager at Hilton NairobiResponded March 24, 2018

Dear Guest, We are glad to note that you were satisfied with your overall experience and appreciate your excellent review. We thank you for applauding our team members for their great hospitality and customer care, in particular Dorothy, These are really attributes that we try...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Center with Internet Access
Room Service
Shuttle Bus Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
$116 - $180 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Spa Hotel in Nairobi
#32 Luxury Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$116 - $180 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Spa Hotel in Nairobi
#32 Luxury Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (382)
Room & Suite (189)
Dining (58)
Pool & Beach (23)
Business Center & Event Rooms (5)
Family and Play Areas (3)
Questions & Answers
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Evan K
August 1, 2017|
AnswerShow all 7 answers
Response from Mark W | Reviewed this property |
Hi, the hotel is indeed a great base and is in the centre of town. The hotel has it's own travel agency but I would suggest shopping around. I am not sure from your question if you are on a budget or looking for a luxury... More
2
Votes
RachaelMcFar
July 30, 2016|
AnswerShow all 4 answers
Response from rotimi o | Reviewed this property |
I must say I'm not sure what the service charge amount is though. I last stayed early this month but can't remember how much was charged
0
Votes
RachaelMcFar
July 30, 2016|
AnswerShow all 6 answers
Response from Hatteras H | Reviewed this property |
Absolutely. There are both within five minutes walk or less. There are also restaurants in the hotel.
1
Vote
Room Tips
"There is a bar lounge inside the restaurant."
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"if you register for hilton honors, you might get free upgrade for your room"
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"Upper floors were quieter and provided better view of the city."
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"Take the room with City/Main road View"
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