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Hilton Nairobi

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Traveler (431)
Room & Suite (179)
Dining (61)

About

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Experience Kenya from the Hilton Nairobi hotel, situated in the city's central business district, one block away from the Kenyatta International Convention Centre and only 25 minutes from Jomo Kenyatta International Airport. The hotel enjoys proximity to several major banking institutions, universities and government offices, including the Parliament and the High Court of Kenya.
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Property amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Spa
Airport Transportation
Babysitting
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Outdoor pool
Paid Internet
Paid Wifi
Public Wifi
Sauna
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Safe
Centrally Located
HOTEL CLASS
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1,477Reviews
503Photos
11Q+A
100Room tips
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Popular mentions
I must say I am a Hilton customer and I only stay at Hilton. That said, the customer service here is wonderful. The night manager was very nice and worked with me on an issue I had with my booking. The only two problems I had were. 1. My first room, the cold water ran out
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Response from JohnMcaree, General Manager at Hilton Nairobi
Responded Dec 30, 2018
Dear Guest, On behalf of our entire Hilton Nairobi team, we would like to extend you warm greetings. Thank you for choosing to stay with us. It is truly a pleasure to serve you. Based on our review we did not fully meet your expectations, we sincerely apologize for the dissatisfaction, I can assure you that our executive team is currently looking into various issues raised and corrective action will be taken. Nevertheless we thank you for the nice compliments you have made about our hospitable team and we look forward to welcoming you back for many more returns. With kind regards, John Mcaree- General Manager
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The CBD area makes Hilton Nairobi a hub for the business traveler. Its proximity to the International Convention Centre, a plethora or restaurants and shops makes Hilton a much coveted option when on the go
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Review collected in partnership with Hilton Hotels & Resorts
Response from JohnMcaree, General Manager at Hilton Nairobi
Responded Dec 30, 2018
Dear Guest, On behalf of our entire Hilton Nairobi team, we would like to extend to you warm greetings. Thank you for choosing to stay with us. It is truly a pleasure to serve you. We are glad that you enjoyed your recent stay with us and especially the location of the hotel. We look forward to welcome you back for many more returns. With kind regards, John Mcaree- General Manager
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We arrange a business meeting at this place and the experience was great. The conference room is good, good audiovisual equipment, excellent food. But what really makes a difference in this hotel is how nice the staff is. Special thanks to Susan Mutinda. She was key to have a
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Response from JohnMcaree, General Manager at Hilton Nairobi
Responded Dec 30, 2018
Dear Guest, On behalf of our entire Hilton Nairobi team, we would like to extend you warm greetings. Thank you for holding your event with us. It is truly a pleasure to serve you. We are glad to note that you enjoyed our meeting facilities and appreciate the compliments about our team members especially Susan's great hospitality and excellent service. Our team takes great pride in offering our guests inspiring stays. We look forward to welcome you back again in the near future. With kind regards, John Mcaree- General Manager
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I had a great time at the Hilton in Nairobi. The staff were all very pleasant and helpful, but one in particular made our stay more enjoyable and seamless: the doorman Martin. He was always very cheerful and eager to help us with any and all queries and needs.
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Response from JohnMcaree, General Manager at Hilton Nairobi
Responded Dec 30, 2018
Dear Guest, On behalf of our entire Hilton Nairobi team, we would like to extend you warm greetings. Thank you for choosing to stay with us. It is truly a pleasure to serve you. We are glad to note that you enjoyed your recent stay with us and appreciate the compliments about our team member Martin's great hospitality and excellent service. Our team takes great pride in offering our guests inspiring stays. We look forward to welcome you back again in the near future. With kind regards, John Mcaree- General Manager
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Easy walking distance to Kenyatta International Convention Centre. Clean, comfortable older hotel with interesting colonial era artifacts used as decoration in the main dining room. Warm, friendly staff. Well-managed and efficiently run. Excellent, hot and cold breakfast buffet
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Review collected in partnership with Hilton Hotels & Resorts
Response from JohnMcaree, General Manager at Hilton Nairobi
Responded Dec 30, 2018
Dear Guest, On behalf of our entire Hilton Nairobi team, we would like to extend to you warm greetings. Thank you for choosing to stay with us. It is truly a pleasure to serve you. We are glad that you enjoyed your recent stay with us and especially the location of the hotel, our quality of breakfast and the theme nights buffet. It is a pleasure to note that you also appreciated our team members’ great hospitality and helpfulness I assure you that the team endeavors to offer the best experience of our guests’ travel and we look forward to welcome you back for many more returns. With kind regards, John Mcaree -General Manager
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12345636
Hi, the hotel is indeed a great base and is in the centre of town. The hotel has it's own travel agency but I would suggest shopping around. I am not sure from your question if you are on a budget or looking for a luxury safari experience. For both, get a few quotes. I personally prefer the flight transfer options from Wilson airport (a smaller airport just outside the city) direct to the game reserves, than the long drives to the game parks... that said, I have been doing this for many years now and am getting a bit grumpy in my old age! Unlike some others who have commented I would say, "please *do not* miss some of what Nairobi has to offer"! Like any big urban city, care must be taken and I would suggest not wearing jewellery or carrying expensive cameras etc. when walking the streets. I consider it being respectful. A watch you may have picked up from a petrol (gas) station for a few £$ may be worth the money it takes to feed a family for a week - so best not to flaunt. That said, Nairobi is a financial and business capital city and most of the guys walking around have better phones and watches than mine! A few things to do in Nairobi: City Market - a bustling market place not 10 mins walk from the Hilton. Yes you will be swamped with offers of the 'best price' from everyone you meet - but a polite, "I am just looking" or, "sitaki leo, ahsante" (not today, thank you) is ususally enough to help you have a nice wander round... and word travels fast if you just want to look and not be bothered. Remember to see the curios on the first floor. If you do want to buy - BARGAIN! In general, start at 10% of the original price and have in mind your maximum price. If you fancy some different food, there is a lovely Italian place not far from the hotel (less than 5 mins walk), Trattoria Ristorante & Pizzeria. I do not suggest you walk in the dark, but the hotel staff may walk you there and the restaurant staff may walk you back - or simply grab an Uber for the (very) short drive. The restaurant only takes cash but has great food and good steaks. You can also visit Carnivore in Langata - the world's biggest BBQ (probably?!) Great place for a nice meal. The Simba Salon, an almost outdoor nightclub attached offers a friendly place to boogie the evening away. Each night has a different theme (sometimes guest DJs or performers). I always used to go on a Wednesday which was called 'Rock Night'... we would probably call it 'pop night'. Good fun whatever your age. More locally, right across the road from the hotel is Pizza Inn (think Pizza Hut Express), Chicken Inn (Kentucky?) and an Ice cream shop. This is your bog-standard fast food, but you might just want that in your room one night. I also like the relatively new restaurant called Kilimanjaro Jamia which is just across the street from Hilton. It is where the local trendy young (and old) office workers go for lunch in the city. Excellent local food (with an Ethiopian influence), big portions and low prices. Get a seat on the balcony and watch the world go by. Perhaps I have gone overboard in my response (!) but I wanted to say - go and enjoy Nairobi. Be sensible (as per any large city), stay safe and enjoy!
4 votes
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I must say I'm not sure what the service charge amount is though. I last stayed early this month but can't remember how much was charged
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123
"I found rooms good and quite."
"Try to get a room on the Executive Floor."
"The executive floors are awesome and worth the premium."
"Best city view on the higher floors."
"Worth staying on the Executive Floor."
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12345620
PRICE RANGE
$111 - $155 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton nairobi hotel nairobihilton international nairobinairobi hilton international
LOCATION
KenyaNairobi
NUMBER OF ROOMS
287
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