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    InterContinental Nairobi

    City Hall Way | PO Box 30353, Nairobi 00200, Kenya
    Hotel website
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    10/1/2017 10/2/2017
    $193
    $130
    SAVE $63
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    Traveler (327)
    Room & Suite (121)
    Dining (30)
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    Overview
    • Excellent26%
    • Very good42%
    • Average21%
    • Poor7%
    • Terrible4%
    Travelers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    5.0 Star Hotel
    All hotel details
    Offers from InterContinental Nairobi
    Special Offer: Book Direct and Save
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    Fairview Hotel
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    Rooms
    Oct 1Oct 2
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,019)
    There are newer reviews for InterContinental Nairobi
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    431 - 435 of 923 reviews

    Reviewed October 15, 2014

    Spend just a night and checked out late the next day but I enjoyed my stay in this hotel, the restuarand and the pool bar were Also great. Staff were so nice and helpful. Like with so many places like that in nairobi the lobby...More

    Thank Prince S
    Response from Dieter_Franke, General Manager at InterContinental NairobiResponded October 17, 2014

    Dear Prince S, Thank you for your wonderful comments. I am delighted to know that you had a pleasant stay with us. It gives me joy to hear that you found our colleagues welcoming and supportive. I am glad that you had time to patronize...More

    Reviewed October 14, 2014

    Arrived and checked in at airport where i was collected by a hotel booked car. The driver was blocked in and i had to wait 45 minutes to get out, he then hadn't paid for the car park and we had to wait at the...More

    Thank Pwalker19
    Response from Dieter_Franke, General Manager at InterContinental NairobiResponded October 17, 2014

    Dear Pwalker19, Thank you for your feedback on your stay. I make an apology in regards to your experience with airport pick up. This is very much regretted. I also appreciate you highlighting challenges with internet service. Our Director of IT is looking into continued...More

    Reviewed October 9, 2014

    We stayed here twice during our trip to Kenya. It certainly has allot of "important" folks visiting. The restaurant food was good - great breakfasts. However, do not eat the BBque at the outside bar - order off the menu. The BBque was not only...More

    Thank pam w
    Response from Dieter_Franke, General Manager at InterContinental NairobiResponded October 14, 2014

    Dear pam w, I am grateful to receive your review on your recent stay. I am happy with your great compliments on breakfast. I am also glad that you enjoyed a relaxed environment at Makuti Bar. I have taken note of your concern about the...More

    Reviewed October 7, 2014

    Had read alot of reviews on this hotel before I arrived , most of which were poor , I must say it was a great surprise to find how wrong they all were , what an exceptional hotel from the time checked in if only...More

    2  Thank Jimmy C
    Response from Dieter_Franke, General Manager at InterContinental NairobiResponded October 9, 2014

    Dear Jimmy C, Thank you for your most extensive review on your recent stay with us. I am delighted to receive your comprehensive remarks on our hotel and facilities. Thank you for taking time to recognize our colleagues for their outstanding service. At InterContinental Nairobi,...More

    Reviewed October 6, 2014 via mobile

    Arrived @ 2000 and the extra bed was not put in till 23.30 had to call and visit front desk several times but the staff was not capable of organizing this. It was also put in the booking but staff is not capable to understand...More

    Thank M123B
    Response from Dieter_Franke, General Manager at InterContinental NairobiResponded October 9, 2014

    Dear 666Dragon666, Thank you for taking time to share feedback regarding your stay with us. I sincerely apologize for the lapse in service which does not reflect our usual InterContinental Standards. I have discussed this matter with the relevant team members to avoid future repeat....More

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    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Outdoor pool
    Details
    • Price range
    • $143 - $245 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Casino Hotel in Nairobi
    • #12 Romantic Hotel in Nairobi
    • #18 Luxury Hotel in Nairobi
    • #21 Business Hotel in Nairobi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 371
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, IHG, Booking.com, Hotels.com, Expedia, Priceline, Travelocity, TripOnline SA, Cancelon, Hotwire, getaroom.com and HotelQuickly so you can book your InterContinental Nairobi reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Kenya >
    • Nairobi
    • Also Known As
    • Intercontinental Nairobi Hotel Nairobi ,
    • Nairobi Intercontinental
    Add Photo Photos
    Traveler (327)
    Room & Suite (121)
    Dining (30)
    Pool & Beach (15)
    Hotel & Grounds (174)
    Business Center & Event Rooms (28)
    Bathroom (23)
    Nearby
    Sponsored by:
    Fairmont The Norfolk
    1,040 reviews
    .70 miles away
     
    Best Western Plus Meridian Hotel
    264 reviews
    .52 miles away
     
    Fairview Hotel
    1,287 reviews
    .68 miles away
     
    Sarova Stanley
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    .36 miles away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    _wasimakram2041
    April 25, 2017|
    Answer
    Response from Dieter_Franke | Property representative |
    The distance from JKIA to Intercontinental Nairobi is 16Km via Mombasa Road. It takes 30 to 45 min at 12 noon or 2100hrs.
    0
    Votes
    SAMER_MM
    March 27, 2017|
    AnswerShow all 3 answers
    Response from Dieter_Franke | Property representative |
    Dear KR, Thanks for your contact. No we do not have smoking rooms. We have a designated smoking area at the Makuti Bar by the Pool.
    1
    Vote
    lindajp
    December 26, 2016|
    Answer
    Response from TStiller | Reviewed this property |
    Hi Linda, I was checking my invoice, the address on my receipt is Nairobi (add) ihg (dot) commmercial - try this might work???Sorry I can not send the clear email address due to tripadvisor rules, I hope it does and help... More
    0
    Votes
    Google Translation
    Room Tips
    "go for one of the upgraded rooms - suites are lovely and have a double aspect ."
    Read review
    "Not worth the Price"
    Read review
    "if a smoker, choose a smoking room as in Kenya the restrictions to smoking are draconian."
    Read review
    "Excellent, clean and very comfortable rooms"
    Read review
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