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InterContinental Nairobi

TripAdvisor$128*
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06/04/2017 06/05/2017
1 room 2 adults 0 children
$294*
$128*
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$156*
$156*
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InterContinental Nairobi
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961 Reviews from our TripAdvisor Community

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Showing 870: English reviews
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Dar es Salaam, Tanzania
Reviewed 3 days ago NEWvia mobile

Great place. Conterminous of town so very convenient. Love the outdoor bar, a real hang out not just with guest. Great food and a good gym to work it off. The staff are great and very friendly and helpful.

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Helpful?
Thank Tim B
Dieter_Franke, General Manager at InterContinental Nairobi, responded to this review

Dear Tim B, I am so pleased to receive great remarks about your stay with us. Thank you for taking the time to write your review. It gives me joy to know that our facilities, F&B offerings and colleagues’ outstanding service met your absolute expectations. I am also happy to hear that you found our outdoor bar, Makuti a great...

Bengaluru, India
HOTEL’S FAVORITE REVIEW
Reviewed March 9, 2017

Stayed here when I visited Nairobi as part of an Indian delegation in 2016....and what a lovely experience it turned out to be! Airport pick up was courteous and prompt. Gate security was tight and reassuring.Check in was extremely smooth. I forgot the name of the gentleman who accompanied me to the room, but he was simply brilliant and so...

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Helpful?
1Thank SunilNambiar
About Hotel's Favorite Review
Dieter_Franke, General Manager at InterContinental Nairobi, responded to this review

Dear SunilNambiar, Thank you for taking the time to write your exceptional review about our hotel. It was a great joy hosting you. I am so pleased to hear wonderful comments on our colleagues’ outstanding service and thoughtfulness, hotel facilities and delightful F&B offerings. Our supreme goal is to ensure that our guests are able to wind down in a...

Reviewed 4 days ago NEWvia mobile

If you are thinking of staying in the downtown, InterContinetal hotel is the best place to be. A very elegant reception, people very friendly, clean bedrooms, spectacular breakfast Cecelia Wandia the manager is Amazing very helpful she went out of her way.Thanks Cecelia we shall be coming back again. The best place.

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Helpful?
Thank Tallshe s
Dieter_Franke, General Manager at InterContinental Nairobi, responded to this review

Dear Tallshe s, Thank you for your review. I appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our colleagues’ efforts and takes the time to say thank you. Your...

Dallas, Texas
Reviewed 4 days ago NEW

The room was fairly standard, bed comfortable. Only stayed two nights, the front staff were extremely helpful and friendly/professional. Delicious breakfast buffet with lots of wonderful choices. Enjoyed the view of one of the main streets. There was a staff person on every floor eager to assist as needed. Don't know pricing because it was included in my tour package...

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Helpful?
Thank slevine52
Dieter_Franke, General Manager at InterContinental Nairobi, responded to this review

Dear slevine52, Thank you for taking the time to give us fantastic feedback on your stay. It was a great pleasure hosting you. I am delighted to receive exceptional remarks on our colleagues’ thoughtfulness and remarkable service to you and that you loved delightful F&B offering. It also gives me joy to hear that the level of security in the...

Faversham, United Kingdom
Reviewed 4 days ago NEW

Was supposed to stay at the Hilton, but was overbooked. So I went to the Intercontinental. Service was speedy, atmosphere warm, food had a lot of Indian influence but enjoyed it. Rooms definitely needs to be updated.

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Helpful?
Thank Pennypinchergirl
Dieter_Franke, General Manager at InterContinental Nairobi, responded to this review

Dear Pennypinchergirl, Thank you for taking the time to share your experience on your stay here us. It was a pleasure hosting you. I am delighted to note that your stay was comfortable. I deeply appreciate your positive remarks on colleagues’ efficiency of service, delightful Indian cuisine and comfort of your room. At InterContinental Nairobi, we always strive to meet...

Greater Johannesburg, South Africa
Reviewed 1 week ago

The location is perfect. The service also. One is reassured by the security which is so important. The bedrooms and bathrooms need a bit of attention. My curtains wouldnt close and I had a couple of small friendly cockroaches in the bathroom but the beds are just right. I will always return there in preference to all the new hotels...

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Helpful?
Thank John D
Dieter_Franke, General Manager at InterContinental Nairobi, responded to this review

Dear John D, Thank you for taking the time to share your stay experience with us. It was a great pleasure hosting you. I am glad to receive great remarks about our facilities and hotel services on Trip Advisor. I am delighted to learn that you found the locality of our hotel ideal to you and felt safe in the...

Lucknow, India
Reviewed 1 week ago via mobile

Old hotel but could not be called heritage - rooms are old but they do have a refurbished section + u need to ask for rooms on the right wing. Breakfast is good Staff is courteous High level of security which is much required in the city However don't try to roam around the hotel there is nothing to see...

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Helpful?
Thank raijvdeepali
Dieter_Franke, General Manager at InterContinental Nairobi, responded to this review

Dear raijvdeepali, Thank you for taking the time to give us feedback on your stay. I truly value your observations as this enables us to consistently improve on our service delivery. I am pleased to hear that you found our colleagues polite and enjoyed our delightful breakfast. It also gives me joy to know that you were able to relax...

Cairo,Egypt
Reviewed 3 weeks ago

i am Actually was there at a Business Visit , and it was very decent and comfortable stay , where they have a very good stuff and Services. the hotel is right in the center of Nairobi, also it is the most nearest hotel to KICC. so if you have an Exhibition there i highly recommend to stay at Intercontinental...

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Helpful?
Thank ahmed_azab07
Dieter_Franke, General Manager at InterContinental Nairobi, responded to this review

Dear ahmed_azab07, I appreciate you taking the time to share your stay experience with us. It was a great joy hosting you. I am so pleased to note that your stay was excellent and more so, our colleagues’ outstanding service. Thank you for your positive remarks about the location of our hotel and proximity to the venue of exhibition. Thank...

Gillitts, South Africa
Reviewed 4 weeks ago via mobile

Had a very short two day stay here but it was certainly the best of the five or so trips I've had to Nairobi. Very friendly and attentive staff, good food and atmosphere. From the gentlemen who summon the lift for you to Pius the friendly driver who shuttles you to and from the airport. I would stay there again....

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Helpful?
Thank Matt J
Dieter_Franke, General Manager at InterContinental Nairobi, responded to this review

Dear Matt J, Thank you for taking the time to review our hotel and share fantastic comments on your stay. It was a great pleasure hosting you. It gives me joy to receive wonderful commendation about our colleagues’ sociable service culture, thoughtfulness and delightful F&B offerings. It is our supreme goal to ensure that our guests are comfortable all through...

Key West, Florida
Reviewed 4 weeks ago

A little tired in some places and the rooms could use a nip and tuck, but the property and the service is reliable and not lacking in quality. The security is excellent and the staff is friendly and helpful. There are a couple of restaurants on the property and the various buffets offer multiple options intended to cater to the...

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Helpful?
Thank Richard M
Dieter_Franke, General Manager at InterContinental Nairobi, responded to this review

Dear Richard M, Thank you for taking the time to share your stay experience with us. It was our joy hosting you. It is great to hear that you found our team welcoming and supportive. Thank you for commending our colleagues’ exceptional service. I am also delighted to know that you were able to relax in a secure hotel environment,...

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
A haven in the city, this Nairobi hotel is ideally located for business, next to the Parliament building,walking distance to Kenyatta International Convention Centre and the government hub.This hotel is the ideal choice for discerning business travelers boasting an award winning Indian restaurant - Bhandini, a dine by the pool restaurant, coffee shop and bars.Explore attractions close to our hotel whether it is handmade African artifacts at Maasai market or the beautiful Nairobi National Park. ... more   less 

Additional Information about InterContinental Nairobi

Address: City Hall Way | PO Box 30353, Nairobi 00200, Kenya
Location: Kenya > Nairobi
Price Range: $125 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Nairobi 5*
Number of rooms: 371
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, Expedia, IHG, Hotels.com, Hotwire, Priceline, Travelocity, Cancelon, TripOnline SA, getaroom.com, HotelQuickly and HRS so you can book your InterContinental Nairobi reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Nairobi Hotel Nairobi
Nairobi Intercontinental
Hotel Style:
#2 Casino Hotel in Nairobi
#12 Romantic Hotel in Nairobi
#21 Business Hotel in Nairobi
#21 Luxury Hotel in Nairobi
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Questions & Answers

Here's what travelers have asked, with answers from InterContinental Nairobi staff and other travelers.
14 questions
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See all questions (14)

Questions? Get answers from InterContinental Nairobi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“View of street was fascinating, especially watching all the rush hour walking commuters”
slevine52, 4 days ago | Read review
“Higher is better, less noise from the very busy street and huge parking lot at the front”
Danddana, Apr 11, 2017 | Read review
“I am not sure may be top floor (7th) with a city view”
  • View through the window
  • Bed all perfect
  • City view from the room
  • The room
  • Trees full of birds
sojanipe, Apr 5, 2017 | Read review
“choose the rooms facing the poolside for pleasant views”
ganeshbhandari2011, Mar 24, 2017 | Read review
“Ask for a room away from the lift shafts”
BRYANP541, Jan 29, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
TripAdvisor
$128* /night
View Deal
Agoda.com$156
Booking.com$156
AMOMA$294
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Prices are for 1 room, 2 adults
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