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Before and after the Safari at Massai Mara , I had stayed at IC Nairobi on Aug/23 for one night and on Aug/27 for 2 nights. This was not my first time staying at this property. In fact, the previous stay few years ago was...More
This was our family vacation, and first time in Kenya. It was an awesome stay here, owing to the excellent location and fantastic hospitality.
We were staying in one of their Suites, and with 2 bedrooms and a large drawing and dining area, it was...More
1 Thank Swati S
Response from Dieter_Franke, General Manager at InterContinental NairobiResponded August 10, 2017
Dear Swati S,
On behalf of the entire team, I wish to thank you for choosing to stay with us on your maiden trip with the family to Kenya. I appreciate you taking the time to give us comprehensive criticism on your stay experience on...More
The service from the staff at the Intercon is what really sets it apart . Nothing is too much trouble . Security is first class and whilst there are glitzier hotels in Nairobi, from the greeting at the front door, to the Club lounge -...More
We have stayed here twice and will certainly come back. The hotel is great, everything you could want. And the hotel staff is amazing. I had some tricky problems with missing/delayed luggage. If it weren't for the excellent help from the reception people and driver,...More
Thank Karen B
Response from Dieter_Franke, General Manager at InterContinental NairobiResponded 3 days ago
Dear Karen B,
Thank you for making time to share these experiences with us. It is always a great pleasure hosting you.
I am so pleased to receive great remarks on our colleagues' outstanding service. While it is a daily effort to make it unforgettable...More
Stayed for one night
security in tight at the entrance gate
reception is nice large open plan
restaurant is expensive food average wine robbery
Pool closed for renovations
room spacious bathroom need updating very shabby
for the price we paid disappointingMore
1 Thank bobq1
Response from Dieter_Franke, General Manager at InterContinental NairobiResponded 5 days ago
I appreciate you for making time to share these experiences with us.
We are grateful for giving us your valuable feedback.
Your diverse comments are valuable to us as it is through such candid feedback that we focus more on areas of dissatisfaction...More
$144 - $244 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#2 Casino Hotel in Nairobi
#12 Romantic Hotel in Nairobi
#18 Luxury Hotel in Nairobi
#21 Business Hotel in Nairobi
Non-Smoking Rooms ,
Number of rooms
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Hi Linda, I was checking my invoice, the address on my receipt is Nairobi (add) ihg (dot) commmercial - try this might work???Sorry I can not send the clear email address due to tripadvisor rules, I hope it does and help... More
Hi Linda, I was checking my invoice, the address on my receipt is Nairobi (add) ihg (dot) commmercial - try this might work???Sorry I can not send the clear email address due to tripadvisor rules, I hope it does and help you?
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"go for one of the upgraded rooms - suites are lovely and have a double aspect ."