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InterContinental Nairobi

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InterContinental Nairobi
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846 Reviews from our TripAdvisor Community

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Showing 764: English reviews
Dubai, United Arab Emirates
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I enjoyed my stay intercontinental hotel. Good location and facilities are good. Security was outstanding. Hotel is located in the city center it is very convenient to move around and there are many restaurants around.

Helpful?
Thank Vithal Rao K
Dieter_Franke, General Manager at InterContinental Nairobi, responded to this review

Dear Vithal Rao K, Thank you for taking the time to share with us an outstanding review regarding your experience on your recent stay. It is a great joy to learn that the location, facilities and exceptional security made your stay memorable. It is always a pleasure to offer our guests a comfortable stay all through. Thank you for giving... More 

New York City, New York
2 reviews
5 of 5 stars Reviewed 2 weeks ago

i came to Kenya been my seventh time here but i visited different hotels in Kenya .these time i decided to visit intercontinental hotel particular the Indian restaurant . The food was excellent particular the chicken curry. also not forgetting the waiter who served us called Austin he was sooooo friendly and keen to all our needs also soo professional... More 

Helpful?
Thank celindion010
Dieter_Franke, General Manager at InterContinental Nairobi, responded to this review

Dear celindion010, Thank you for taking the time to share your wonderful review. It was a pleasure hosting you. I am so pleased to receive wonderful observations about our colleagues’ scrumptious menu in Bhandini (Indian) Restaurant. I am happy that you found time to patronize this outlet and enjoy the Indian cuisine Thank you for speaking well Austin’s exceptional service.... More 

Lagos, Nigeria
Level Contributor
12 reviews
6 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

I stayed at the intercontinental hotel, Nairobi during my very first visit in Kenya. Since then, it has remained my preferred hotel in Nairobi. I watched security increase at every visit, observed the extra work on the fences in the face of security challenges and was happy that the management is responsive to the realities of the time. The food... More 

Helpful?
Thank margaretolele
Dieter_Franke, General Manager at InterContinental Nairobi, responded to this review

Dear margaretolele, Thank you for taking the time to share your stay experience with us. It has always been a great joy hosting you on your visits to Nairobi. Thank you for your loyalty. I am grateful to receive your comprehensive response. Your observations on the level of security in the hotel are encouraging and I am glad to note... More 

Pretoria, South Africa
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed in Nairobi for 2 days. The hotel is close to the airport as well as the UN. Traffic can be a nightmare so leave ample time to travel. The rooms are comfortable with a decent selection of TV and free wifi. The breakfast has enough variety if you stay a few days. Dinner by the pool was good... More 

Helpful?
Thank Joeboy69
Dieter_Franke, General Manager at InterContinental Nairobi, responded to this review

Dear Joeboy69, Thank you for taking the time to share your feedback on your recent stay with us. It was indeed, a great joy hosting you. Your positive remarks on the comfort of your room and wonderful facilities are valued. I am happy to also know that you enjoyed our diverse breakfast and found time to relax at our Makuti... More 

Munich, Germany
1 review
2 of 5 stars Reviewed 3 weeks ago

Granted...first time in Nairobi...first time in Africa, but this has the name INTERCONTINENTAL?! Embarrassment. Granted I am not traveling first class but this is MOtel accommodations at the price of 250 euros/night. Had to switch rooms and didn't even wind up with a better room but the employees are so overly helpful and happy I just let it go. Had... More 

Helpful?
Thank Snoozeulooze
Dieter_Franke, General Manager at InterContinental Nairobi, responded to this review

Dear Snoozeulooze, Thank you for taking the time to share your stay experience with us. We are grateful for giving us your valuable feedback. I appreciate your kind words about our colleagues’ hospitality and passion for service. It is great to note that you loved their outstanding service. I have taken note of your observations on the condition of our... More 

Travelers are raving about these Nairobi hotels

Level Contributor
8 reviews
6 hotel reviews
2 of 5 stars Reviewed 3 weeks ago via mobile

I stayed 3 days, staff pay attention to everything and is continuously anticipating but the hotel is very old. They keep it clean but the sensation is not comfortable. The pool is climatize and the gym well equipped but again in an old and dark ground. For business internet intermedium speed but well covered. Good plug adapted to several countries... More 

Helpful?
Thank Pedro C
Dieter_Franke, Manager at InterContinental Nairobi, responded to this review

Dear Pedro C, Thank you for taking the time to share your stay experience with us. It was a delight hosting you. I am pleased about your positive observations on our colleagues’ exceptional service. Thank you for your compliments. I have noted various areas of service that fell short of your expectations and regret the inconvenience caused to you. We... More 

Paris, France
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed only one night but the service was good and the staff professional. Very secured venue. The breakfast was not included but it was an excellent buffet that we highly recommend. We arrived late in the evening and the kitchen and bar were still open.

Helpful?
Thank Magali S
Dieter_Franke, General Manager at InterContinental Nairobi, responded to this review

Dear Magali S, Thank you for taking the time to share your stay experience with us. It is a great joy to know that your stay was comfortable. I am glad to receive your wonderful remarks on our colleagues’ expertise and outstanding service. Your kind words on the delightful F&B offering are very much appreciated. Thank you for giving us... More 

Bengaluru (Bangalore), India
Level Contributor
172 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was a great stay i had in Nairobi. We used Nairobi as a base for our stay in Kenya, and everything was near perfect. The security at the entrance was a bit concerning (later realized this was necessary), check in took a little bit of time, otherwise, things were really good. The food at the restaurant was good, breakfast... More 

Helpful?
Thank SMITRA_13
Dieter_Franke, General Manager at InterContinental Nairobi, responded to this review

Dear SMITRA_13, Thank you for taking the time to share your stay experience with us. It was our pleasure hosting you. I am glad that you chose our hotel to be the perfect location for your stay while in Kenya. It is great to know that your entire stay was comfortable. I also thank you for speaking well of our... More 

Cairo, Egypt
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Excellent stuff, great hospitality, very safe and it's very close to the KICC as u can walk and also not too far from the shopping malls plus the amazing Indian restaurant inside the hotel.. thank you chief 👏 ❤❤❤

Helpful?
Thank Reemelkady
Dieter_Franke, General Manager at InterContinental Nairobi, responded to this review

Dear Reemelkady, I am so proud to receive your wonderful feedback on your recent stay in our hotel. It was a great pleasure hosting you. Rest assured that your remarks on our colleagues’ professional service and the scrumptious menu in our Bhandini (Indian) Restaurant have been shared with the entire team. It will be my joy to welcome you back... More 

New York City, New York
Level Contributor
102 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I used this hotel as the base for a 3 days conference held just up the road at the Convention Center. The rooms were somewhat dated but fully functioning. The views across the street were forgettable. The stand out were the highly proficient and friendly staff from the security at the front gate to the those cleaning the room. The... More 

Helpful?
Thank PaulT1965
Dieter_Franke, General Manager at InterContinental Nairobi, responded to this review

Dear PaulT1965, I am so pleased to receive your exceptional review. Thank you for taking the time to share your stay experience with us. Our entire team is thrilled to note that their effort is appreciated. Thank you for your great remarks on our colleagues’ service behaviour and delightful F&B offerings. It is our supreme goal is to deliver service... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
InterContinental Nairobi has for years been an oasis of luxury for business travellers as well as those who want to experience the wonders of Africa. The Parliament buildings are a short stroll away, Kenyatta International Convention Centre is right next door and Nairobi National Park, Museum Hill and the Elephant Orphanage are within easy reach. ... more   less 

Additional Information about InterContinental Nairobi

Address: City Hall Way | PO Box 30353, Nairobi 00200, Kenya
Location: Kenya > Nairobi
Price Range: $153 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Nairobi 5*
Number of rooms: 371
Reservation Options:
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Also Known As:
Intercontinental Nairobi Hotel Nairobi
Nairobi Intercontinental
Hotel Style:
#2 Casino Hotel in Nairobi
#12 Romantic Hotel in Nairobi
#17 Luxury Hotel in Nairobi
#21 Business Hotel in Nairobi
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