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    InterContinental Nairobi

    City Hall Way | PO Box 30353, Nairobi 00200, Kenya
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE $61
    $166
    $105
    $133
    $135
    Traveler (318)
    Room & Suite (137)
    Dining (30)
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    Overview

    • Excellent24%
    • Very good42%
    • Average21%
    • Poor7%
    • Terrible4%
    Travelers talk about
    Free Wifi
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness center
    Spa
    5 Star Hotel
    All hotel details
    Offers from InterContinental Nairobi
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    Rooms
    May 7May 8
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    1 room, 2 adults, 0 children
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    Traveler rating
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    Reviewed yesterday via mobile

    Had a very short two day stay here but it was certainly the best of the five or so trips I've had to Nairobi. Very friendly and attentive staff, good food and atmosphere. From the gentlemen who summon the lift for you to Pius the...More

    Helpful?
    Reviewed 3 days ago

    A little tired in some places and the rooms could use a nip and tuck, but the property and the service is reliable and not lacking in quality. The security is excellent and the staff is friendly and helpful. There are a couple of restaurants...More

    Helpful?
    Response from Dieter_Franke, General Manager at InterContinental Nairobi

    Dear Richard M, Thank you for taking the time to share your stay experience with us. It was our joy hosting you. It is great to hear that you found our team welcoming and supportive. Thank you for commending our colleagues’ exceptional service. I am...More

    Reviewed 6 days ago

    I had Sunday lunch buffet at your terrace restaurant with 2 friends today, Sunday April 23rd 2017. The food was fine and the company was great but the service could have been better. We're human and sometimes things don't go as planned but it's a...More

    Helpful?
    Response from Dieter_Franke, General Manager at InterContinental Nairobi

    Dear Maggie G , I am so pleased to receive your feedback on your recent stay with us. Thank you for making time to share your experience. We apologize for the way you were handled by the supervisor. Please be assured that corrective action has...More

    Reviewed 1 week ago

    We travelled to Nairobi last March for a week. We spent 4 days in Nairobi and 4 days in Masai Mara. We wanted a comfortable hotel in the city as we knew we would have enough advantures during the Safari. The hotel knew that my...More

    Helpful?
    Response from Dieter_Franke, General Manager at InterContinental Nairobi

    Dear AASSfamily Thank you so much for your review of our hotel. I am pleased to hear that you were delighted by our staff nice and attentive service. It's something our staff takes great pride in, so we value your feedback. We hope you will...More

    Reviewed 2 weeks ago

    I like the location, the breakfast menu was very good and the gift shop has good items. I recommend room with a city view for people watching. Front desk clerk need to be more friendlier. Plenty of seats in the lobby, excellent when waiting for...More

    Helpful?
    Response from Dieter_Franke, General Manager at InterContinental Nairobi

    Dear Mary a Thank you for your candid review. We are happy to know that you liked our breakfast, gift shop and the city view. We appreciate your comments on Front Desk agent. We will share these with our team so that we can continue...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Free Parking
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • $146 - $239 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Casino Hotel in Nairobi
    • #12 Romantic Hotel in Nairobi
    • #20 Business Hotel in Nairobi
    • #21 Luxury Hotel in Nairobi
    Photos
    Traveler (318)
    Room & Suite (137)
    Dining (30)
    Pool & Beach (16)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Questions & AnswersAsk a question
    _wasimakram2041
    What is distance from JKIA to hotel? How much time it would take to reach hotel from Airport at 2100 hrs. And at 1200 hrs afternoon from hotel to JKIA.
    April 25, 2017|
    Answer
    Response from Dieter_Franke | Property representative |
    The distance from JKIA to Intercontinental Nairobi is 16Km via Mombasa Road. It takes 30 to 45 min at 12 noon or 2100hrs.
    0
    Votes
    SAMER_MM
    Hi , do the hotel have smoking rooms ? KR
    March 27, 2017|
    Answer Show all 3 answers
    Response from Dieter_Franke | Property representative |
    Dear KR, Thanks for your contact. No we do not have smoking rooms. We have a designated smoking area at the Makuti Bar by the Pool.
    1
    Vote
    lindajp
    Hi, Does anyone have an email address for the InterContinental Nairobi? ( I have IHG's--need the hotel's.) Thanks.
    December 26, 2016|
    Answer
    Response from TStiller | Reviewed this property |
    Hi Linda, I was checking my invoice, the address on my receipt is Nairobi (add) ihg (dot) commmercial - try this might work???Sorry I can not send the clear email address due to tripadvisor rules, I hope it does and help... More
    1
    Vote
    Google Translation
    Room Tips
    "Higher is better, less noise from the very busy street and huge parking lot at the front"
    Read review
    "I am not sure may be top floor (7th) with a city view"
    Read review
    "choose the rooms facing the poolside for pleasant views"
    Read review
    "Ask for a room away from the lift shafts"
    Read review