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    InterContinental Nairobi

    City Hall Way | PO Box 30353, Nairobi 00200, Kenya
    Hotel website
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    Best prices for your stay
    7/30/2017 7/31/2017
    $141
    $120
    Great Deal
    $141
    $126
    Traveler (318)
    Room & Suite (137)
    Dining (30)
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    Overview
    • Excellent24%
    • Very good44%
    • Average21%
    • Poor7%
    • Terrible4%
    Travelers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Babysitting
    5.0 Star Hotel
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    Rooms
    Jul 30Jul 31
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (979)
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    1 - 5 of 887 reviews

    Reviewed 4 days ago

    I will preface this review by saying that I am Gold Ambassador with IHG (the Ambassador part you have to pay extra for). With that in mind, our rooms and keys were ready for us when we arrived, the check in was quick, and we...More

    Thank Danganya
    Response from Dieter_Franke, General Manager at InterContinental NairobiResponded yesterday

    Dear Danganya, Thank you for taking the time to share your stay experience with us. It was a great pleasure hosting you. I am glad to receive the most comprehensive review about our hotel and services on Trip Advisor. It is great to learn that...More

    Hotel's Favorite
    Reviewed 4 weeks ago

    VERY VERY IMPRESSIVE! We stayed here for one night before flying out after doing mission work in Sotik (water well, medical team from Dallas providing free doctor/nurse and medicine, and women's empowerment training.) The wordwork in the rooms are beautiful and this hotel was a...More

    Thank skiaspen50
    Response from Dieter_Franke, General Manager at InterContinental NairobiResponded 4 weeks ago

    Dear skiaspen50, Thank you for taking the time to share feedback comprehensively about your stay experience with us. It was a great pleasure hosting you and team. I am delighted to note that you enjoyed your stay and found our colleagues’ service incomparable. I am...More

    Reviewed 1 week ago

    This hotel is not up to the standards of the Intercontinental Hotels that I have stayed at in the past. The hotel was probably nice in 1978, but its best years are clearly behind it. The staff is very friendly, but that can not make...More

    Thank eric306
    Response from Dieter_Franke, General Manager at InterContinental NairobiResponded 4 days ago

    Dear eric306, Thank you for taking the time to write your most comprehensive review on Trip Advisor. I truly appreciate your comments since this is one of the most efficient ways for us to relentlessly improve our service delivery to our guests. It is great...More

    Reviewed 2 weeks ago via mobile

    Considering Nairobi traffic, the location of my hotel is important to make sure I am effective. I thus booked at this hotel. First stay at the hotel, although I travel to Nairobi 6-8 times a year. Although the hotel is an old hotel, I found...More

    Thank Gr1970Gr
    Response from Dieter_Franke, General Manager at InterContinental NairobiResponded 2 weeks ago

    Dear Gr1970Gr, Thank you for taking the time to review our hotel and share comprehensively your stay experience with us on Trip Advisor. I am so pleased to receive positive remarks on the level of security in the hotel, delightful F&B offerings and particularly, our...More

    Reviewed 2 weeks ago via mobile

    A bit disappointed given that I stay in other countries Intercontinental and they are very well presented. Nairobi one is in a good location with a strong security. The reception is welcoming but the room was so outdated. Seemed like it was built in late...More

    Thank Sayaka I
    Response from Dieter_Franke, General Manager at InterContinental NairobiResponded 2 weeks ago

    Dear Sayaka I, Thank you for choosing InterContinental Nairobi and for taking the time to provide feedback about your stay on Trip Advisor. I truly value your observations as this gives us the opportunity to consistently improve on our service delivery. It is encouraging to...More

    Hilton Nairobi
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    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Free Parking
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • $141 - $244 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Casino Hotel in Nairobi
    • #12 Romantic Hotel in Nairobi
    • #21 Business Hotel in Nairobi
    • #22 Luxury Hotel in Nairobi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 371
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Booking.com, Expedia, Agoda, Hotels.com, IHG, Travelocity, TripOnline SA, Hotwire, Cancelon, HotelQuickly and getaroom.com so you can book your InterContinental Nairobi reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Kenya >
    • Nairobi
    • Also Known As
    • Intercontinental Nairobi Hotel Nairobi ,
    • Nairobi Intercontinental
    Add Photo Photos
    Traveler (318)
    Room & Suite (137)
    Dining (30)
    Pool & Beach (16)
    Hotel & Grounds (181)
    Business Center & Event Rooms (33)
    Bathroom (25)
    Nearby
    Sponsored by:
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    .41 miles away
     
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    _wasimakram2041
    April 25, 2017|
    Answer
    Response from Dieter_Franke | Property representative |
    The distance from JKIA to Intercontinental Nairobi is 16Km via Mombasa Road. It takes 30 to 45 min at 12 noon or 2100hrs.
    0
    Votes
    SAMER_MM
    March 27, 2017|
    Answer Show all 3 answers
    Response from Dieter_Franke | Property representative |
    Dear KR, Thanks for your contact. No we do not have smoking rooms. We have a designated smoking area at the Makuti Bar by the Pool.
    1
    Vote
    lindajp
    December 26, 2016|
    Answer
    Response from TStiller | Reviewed this property |
    Hi Linda, I was checking my invoice, the address on my receipt is Nairobi (add) ihg (dot) commmercial - try this might work???Sorry I can not send the clear email address due to tripadvisor rules, I hope it does and help... More
    0
    Votes
    Google Translation
    Room Tips
    "Rooms towards the front of the hotel include a view of Marabou Stork nests, above about the third floor."
    Read review
    "Very hot water, be careful to use cold water first"
    Read review
    "Club floor"
    Read review
    "View of street was fascinating, especially watching all the rush hour walking commuters"
    Read review
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