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Southern Sun Mayfair Nairobi

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#11 of 156 Hotels in Nairobi
Certificate of Excellence
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Southern Sun Mayfair Nairobi
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743 Reviews from our TripAdvisor Community

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Showing 645: English reviews
Deventer, The Netherlands
1 review
4 of 5 stars Reviewed November 19, 2014

Secure hotel with very friendly staff. Well located in the city center and beautiful garden surround the hotel. Offers excellent breakfast. The gym and rooms are quite small. Have stayed 6 times in the last 2 years and the experience has always been pleasant.

Helpful?
Thank Thomas K
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear Thomas K Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay and we look forward to welcoming you back to Southern Sun Mayfair Nairobi in the near future. Kind regards, Michael Phillipson General Manager More 

Mombasa, Coast, Kenya
Level Contributor
98 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed November 18, 2014

Stayed at the hotel for a night after a business meeting.The hotel has beautiful gardens,at a nice location,not far off from the CBD.What stands out is value for money compared to the other hotels in Nairobi.Security was adequate,staff courteous,rooms clean and spacious.Breakfast had a wide variety and one is spoilt for choice.I had to skip lunch as the breakfast was... More 

Helpful?
Thank Munir T
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear Munir T Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay overall. Your comments have been constructively communicated to OUR it Department for consideration and we look forward to welcoming you back to Southern Sun... More 

Mombasa, Kenya
1 review
4 of 5 stars Reviewed November 16, 2014

Service was good though more attention to be paid by the waiters in the morning during breakfast when it's a bit busy. One had to remind or have to inform the waiters to order for coffee/tea. Amenities were excellent and the room was comfortable. I loved the food...it was Excellent! Good Quality (fresh), Tasty and had a good variety. Keep... More 

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank salomengeene
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear Salomengeene Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay and we look forward to welcoming you back to Southern Sun Mayfair Nairobi in the near future. Kind regards, Michael Phillipson General Manager More 

Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 12, 2014 via mobile

I stayed at this hotel for one week while I was in Nairobi, one think so striking when you get at the reception is the humble and charming receptionists and the quick room services. The room clean and spacious. Food 🍲 choice is conveniently available at your disposal. Great taste juices, fruits and Salad I would recommend this hotel

Helpful?
Thank Mdili K
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear Mdili K Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay and we look forward to welcoming you back to Southern Sun Mayfair Nairobi in the near future. Kind regards, Michael Phillipson General Manager More 

Addis Ababa, Ethiopia
1 review
4 of 5 stars Reviewed November 10, 2014

Room service, Conference and Lunch. The rooms are of up to my expectation and of a high quality. The support of the workers from the manager to room cleaner all were supportive. Hope your service will strengthening more.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank deaslegnw
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear Deaslegnw Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay and we look forward to welcoming you back to Southern Sun Mayfair Nairobi in the near future. Kind regards, Michael Phillipson General Manager More 

Perth, Australia
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed November 8, 2014

We spent several visits at the Mayfair with our three generation family back-ending two safaris. From the moment we arrived we were welcomed by the friendly staff and resident cats. The property is large with two pools, good security, two reasonable restaurants, with the poolside restaurant making splendid breakfasts including made to order omelettes and pancakes for the grandchildren. The... More 

Helpful?
Thank Harvey327
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear Harvey327 Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay and we look forward to welcoming you back to Southern Sun Mayfair Nairobi in the near future. Kind regards, Michael Phillipson General Manager More 

Yeppoon, Australia
Level Contributor
100 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed November 5, 2014

Stayed here 2 nights and enjoyed the spaciousness of the hotel - large rooms, manicured gardens, swimming pool - everything well laid out. The breakfasts had a wide selection and were some of the best I've eaten. The beds and pillows were very comfortable but one gripe was our room faced the noisy street and the traffic started early. We... More 

Helpful?
Thank Deb_C630
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear Deb_C360 Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay overall and we look forward to welcoming you back to Southern Sun Mayfair Nairobi in the near future. Kind regards, Michael Phillipson General Manager More 

Geneva, Switzerland
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed November 5, 2014

We stayed here for one night on either end of a Kenyan safari and it was the perfect way to start the trip and end it. The hotel is an oasis in the massive city of Nairobi. It has a beautiful enclosed garden and courtyard with a pool open air restaurant. The staff and rooms are wonderful. Exceeded all our... More 

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Julie S
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear Julie S Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay overall. Your comments have been constructively communicated to the relevant department for consideration and we look forward to welcoming you back to Southern Sun... More 

Greystones, Ireland
Level Contributor
52 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed November 3, 2014 via mobile

We loved or stay here, the rooms were soaps and the beds comfortable. Breakfast was a good selection with fresh pastries and hot food as well as the likes of pancakes and waffles. It is a real gem in the middle of a busy area as u feel like u have escaped into an oasis of lush trees and ponds... More 

Helpful?
Thank GUGLINGZ
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear Guglingz Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay overall. Your comments have been constructively communicated to our Front Office Team for corrective action to be taken and we look forward to welcoming you... More 

Boston, United Kingdom
Level Contributor
159 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 stars Reviewed November 3, 2014

Stayed here for four days on business with a small party of people. We arrived en masse and were booked in by very efficient, smiling people. I was shown to the room and a few minutes later the luggage arrived. I liked the olde worlde colonial charm of the place and the room contained everything I needed, including a good... More 

Helpful?
1 Thank Nyamaropa
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear Nyamaropa Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay and we look forward to welcoming you back to Southern Sun Mayfair Nairobi in the near future. Kind regards, Michael Phillipson General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free Breakfast
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
SOUTHERN SUN MAYFAIR IS ONE OF NAIROBI'S BEST KNOWN LANDMARKS THAT FIRST ENJOYED ITS HEYDAY IN 1940'S COLONIAL KENYA. IT HAS BEEN EXTENSIVELY REFURBISHED TO PROVIDE MODERN FACILITIES, YET RETAINS THE UNDERSTATED CHARM AND ELEGANCE OF YESTERYEAR. THE HOTEL IS SITUATED CLOSE TO THE CITY CENTRE AND ONLY 20KM FROM JOMO KENYATTA INTERNATIONAL AIRPORT. WE WELCOME GUESTS TO EXPERIENCE THE TRADITIONAL WARMTH AND HOSPITALITY FOR WHICH BOTH KENYA AND SOUTHERN SUN ARE RENOWNED. ... more   less 

Additional Information about Southern Sun Mayfair Nairobi

Address: Cnr. Parklands Road & Msapo Close, Parklands, Nairobi 00800, Kenya
Location: Kenya > Nairobi
Price Range: $199 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Sun Mayfair Nairobi 4*
Number of rooms: 171
Reservation Options:
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Also Known As:
Southern Sun Mayfair Nairobi Hotel Nairobi
Holiday Inn Nairobi
Nairobi Holiday Inn
Hotel Style:
#1 Casino Hotel in Nairobi
#4 Family Hotel in Nairobi
#8 Business Hotel in Nairobi
#11 Luxury Hotel in Nairobi
#14 Romantic Hotel in Nairobi
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