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Southern Sun Mayfair Nairobi

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#10 of 161 Hotels in Nairobi
Certificate of Excellence
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Southern Sun Mayfair Nairobi
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780 Reviews from our TripAdvisor Community

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There are newer reviews for Southern Sun Mayfair Nairobi
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Showing 676: English reviews
Las Vegas, Nevada
1 review
Reviewed July 5, 2015

An excellent place to stay. Staff were helpful and accommodating to me in a manner that far exceeded anything I could have anticipated. The setting was lovely and people went out of their way to assist me.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank jshirleyh
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear jshirleyh Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay and we look forward to welcoming you back to Southern Sun Mayfair Nairobi in the near future. Kind regards, Michael Phillipson General Manager More 

Washington DC, District of Columbia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 30, 2015

Stayed over at the hotel for a 7am to 10pm layover, with the idea to get a some rest and work. The room they provided, after asking for a quite room, was next to the walking path to the business center, pool, conference rooms. Had people talking, laughing and smoking outside the room window for most of the day. Probably... More 

Helpful?
1 Thank Op_Die_Pad
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear Op_Die_Pad Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. Please accept our sincerest apologies for allocating the incorrect room to you. Your comments have been constructively communicated to our Front Office Team to assist us in improving our service delivery standards. We... More 

Cape Town Central, South Africa
Level Contributor
45 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed June 30, 2015

Great hotel in the centre of Nairobi.... Great rooms with beautiful wooden floors. It is a good Corporate hotel. Love the fact that they have friendly cats and that they feed them and clearly look after them.

Helpful?
Thank Eric W
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear Eric W Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay overall and enjoyed seeing our cats. We look forward to welcoming you back to Southern Sun Mayfair Nairobi in the near future. Kind regards,... More 

Birmingham, United Kingdom
1 review
Reviewed June 27, 2015

20.6.15 - 23.6.15 Business trip Overall nice hotel, rooms clean, staff helpful, polite, good choice of food which actually tastes good also! Rooms could possibly do with updating, however they were clean and spacious!

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank HSBhurji
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear HSBhurji Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay overall. Your comments have been constructively communicated to our Development Team for consideration and we look forward to welcoming you back to Southern Sun Mayfair... More 

Mombasa, Kenya
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 23, 2015

southern sun Mayfair is an excellent place and the rooms are perfect the food is very nicely made and the staff are always there if any thing is needed. the hotel is very well structured and i suggest that anyone can go there. there is also a spurs restaurant in the hotel and the kids can go and play when... More 

Helpful?
1 Thank sarrahwtm
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear sarrahwtm Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay and we look forward to welcoming you back to Southern Sun Mayfair Nairobi in the near future. Kind regards, Michael Phillipson General Manager More 

Kampala, Uganda
1 review
Reviewed June 18, 2015

Excellent and cheerful service at reception and the dining room.Lovely courteous staff who smile and say "hello" at all times of the day; the breakfast staff were particularly pleasant to see every morning. One of the best breakfast buffets I've ever experienced. Every type of food imaginable was there, including several items I crave when I work overseas for long... More 

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank ckoczoro
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear ckoczoro Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay and we look forward to welcoming you back to Southern Sun Mayfair Nairobi in the near future. Kind regards, Michael Phillipson General Manager More 

Bethesda, Maryland
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed June 13, 2015

Staff very friendly and helpful, convenient location, good food - including excellent coffee with breakfast. Room was comfortable and quiet. Fitness center OK, quick check-in process, good conference facilities. Only downside was wireless internet in room extremely slow and spotty. Connection was much better in common areas such as poolside and conference rooms. But sometimes it's a bit inconvenient to... More 

Helpful?
Thank Ben_E_Phillips
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear Ben_E_Phillips Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay overall. Your comments have been constructively communicated to our IT Team for consideration and we look forward to welcoming you back to Southern Sun Mayfair... More 

Glion, Switzerland
Level Contributor
133 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed June 11, 2015

Enjoyed my stay in this Southern Sun. Rooms are basic but clean. Staff is accommodating and flexible. Conference facilities were well run, barring some street noise. There is a 'Spur' restaurant and a nice pool bar & restaurant. All situated around a relaxed garden setting. Wifi in room was not working and cumbersome at times in the conference rooms.

Helpful?
Thank CeesF
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear CeesF Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay overall. Your comments have been constructively communicated to our IT Team for consideration and we look forward to welcoming you back to Southern Sun Mayfair... More 

Cape Town, South Africa
1 review
Reviewed June 10, 2015

If you are visiting the Westlands orNorthern Nairobi areas, great place to stay, quiet, peaceful with excellent staff and entertainment. Rooms are comfortable, but not glitz and glam, far more in fitting with the hotels overall peaceful feel.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank 760nicolash
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear 760nicolash Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay and we look forward to welcoming you back to Southern Sun Mayfair Nairobi in the near future. Kind regards, Michael Phillipson General Manager More 

US
Level Contributor
83 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed June 7, 2015

Was there as part of a package trip, so wasn't sure what to expect. Found the rooms to be well-kept and service very good. The restaurant inside the hotel isn't that good. But the kitchen by the pool that serves breakfast does an excellent job.

Helpful?
Thank xeno111
Michael P, Guest Relations Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear xeno111 Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay and we look forward to welcoming you back to Southern Sun Mayfair Nairobi in the near future. Kind regards, Michael Phillipson General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free Breakfast
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
SOUTHERN SUN MAYFAIR IS ONE OF NAIROBI'S BEST KNOWN LANDMARKS THAT FIRST ENJOYED ITS HEYDAY IN 1940'S COLONIAL KENYA. IT HAS BEEN EXTENSIVELY REFURBISHED TO PROVIDE MODERN FACILITIES, YET RETAINS THE UNDERSTATED CHARM AND ELEGANCE OF YESTERYEAR. THE HOTEL IS SITUATED CLOSE TO THE CITY CENTRE AND ONLY 20KM FROM JOMO KENYATTA INTERNATIONAL AIRPORT. WE WELCOME GUESTS TO EXPERIENCE THE TRADITIONAL WARMTH AND HOSPITALITY FOR WHICH BOTH KENYA AND SOUTHERN SUN ARE RENOWNED. ... more   less 

Additional Information about Southern Sun Mayfair Nairobi

Address: Cnr. Parklands Road & Msapo Close, Parklands, Nairobi 00800, Kenya
Location: Kenya > Nairobi
Price Range: $172 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Sun Mayfair Nairobi 4*
Number of rooms: 171
Reservation Options:
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Also Known As:
Southern Sun Mayfair Nairobi Hotel Nairobi
Holiday Inn Nairobi
Nairobi Holiday Inn
Hotel Style:
#1 Casino Hotel in Nairobi
#4 Family Hotel in Nairobi
#8 Business Hotel in Nairobi
#10 Luxury Hotel in Nairobi
#14 Romantic Hotel in Nairobi
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Questions & Answers

Here's what travelers have asked, with answers from Southern Sun Mayfair Nairobi staff and other travelers.
12 questions
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Preston, United Kingdom
4 months ago
6 days ago
6 days ago
4 months ago

See all questions (12)

Questions? Get answers from Southern Sun Mayfair Nairobi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you can use some extra money, get a room with pool/garden view - and a terrace.”
 of 5 bubbles Akima0707, 2 weeks ago | Read review
“Quiet side away from street traffic and singling fogs from their pond.”
 of 5 bubbles JimZ687, 2 weeks ago | Read review
“Avoid rooms overlooking main pool area ... can be noisy during functions.”
 of 5 bubbles Williamhh, 3 weeks ago | Read review
“Rooms overlooking the swimming pool contribute to the pleasant and peaceful environment”
 of 5 bubbles GertOpperman, 4 weeks ago | Read review
“Make sure you face the garden or pool.”
 of 5 bubbles Sandrav169, Oct 24, 2016 | Read review
5 of 5
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