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Southern Sun Mayfair Nairobi

#9 of 156 Hotels in Nairobi
Certificate of Excellence
Hotel website
Cnr. Parklands Road & Msapo Close, Parklands, Nairobi 00800, Kenya
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694 Reviews from our TripAdvisor Community

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There are newer reviews for Southern Sun Mayfair Nairobi
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Showing 603: English reviews
Kampala, Uganda
2 reviews
5 of 5 stars Reviewed March 29, 2015

Yes, i agree that there is Good service at Southern Sun, Nairobi. I liked the food, calm environment and green gardens with water flowing and fish swimming around. The rooms are relaxed, large corridors, great room service and many TV channels.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Godfrey S
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear Godfrey S Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay and we look forward to welcoming you back to Southern Sun Mayfair Nairobi in the near future. Kind regards, Michael Phillipson General Manager More 

port louis
1 review
4 of 5 stars Reviewed March 24, 2015

The hotel is of high standard with a nice and courteous personnel. The rooms and service are as well of good standard. the foods, drinks and cocktails are varied and pleasant. The breakfast either in room or buffet is well served with a wide choice or fruits, cereal and main dishes. The environment is peaceful and fairly secured but only... More 

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Anil M
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear Anil M Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay and we look forward to welcoming you back to Southern Sun Mayfair Nairobi in the near future. Kind regards, Michael Phillipson General Manager More 

Melbourne, Australia
2 reviews
4 of 5 stars Reviewed March 21, 2015

I have stayed at this hotel for the last 20 years or so. Built in the 1940s, it has kept its character, while gradually modernizing itself. A great hotel to come back to on a regular basis, with friendly and welcoming staff. One feels at home and enjoys the gardens, pools and restaurant. The stir-fried at the pool restaurant is... More 

Helpful?
Thank Indianajones2015
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear Indianajones2015 Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay and we look forward to welcoming you back to Southern Sun Mayfair Nairobi in the near future. Kind regards, Michael Phillipson General Manager More 

Diani
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 16, 2015

A very beautiful hotel, well maintained and in a quiet location. Staff are always very helpful. 100% recommended. The restaurant has wide variety of foodstuff to choose from. The only problem i experienced was the door lock. It jammed several times and had to get key replacement several times.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank GiorgioDiani
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear GiorgioDiani Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay overall. Please be advised that we have since had all our door locks serviced and this issue has been resolved. We look forward to welcoming... More 

Johannesburg, South Africa
1 review
5 of 5 stars Reviewed March 15, 2015

I am pleased to say the staff at this hotel are refreshingingly professional from the person doing the gardens to the head food manager. The pride taken to deliver an all round high level service is astounding

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Katherine M
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear Katherine M Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay and thank you so much for your kind comments regarding our staff, much appreciated. We look forward to welcoming you back to Southern Sun... More 

Cincinnati, Ohio
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed March 11, 2015

Finding a hotel in Nairobi can be a bit of "sticker shock" for those who have not been to Nairobi in the past. So, it can be hard to find a nice hotel and a reasonable price. But, the Southern Sun Mayfair gives you a great deal of value for the price. It is definitely a hotel that caters to... More 

Helpful?
Thank David S
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear David S Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay and thank you for your kind comments and remarks about our Hotel and the staff at Southern Sun Mayfair Nairobi. We look forward to... More 

Ribe, Denmark
Level Contributor
3 reviews
4 of 5 stars Reviewed March 10, 2015

Arriving late after a long flight it was very refreshing to get a wet face cloth and a glass of cold orange juice as the first before checking in. Two nights stay with excellent service, very fine restaurants and comfortable room. High standard of service and helpfulness of the staff.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Mogens/Marianne R
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear Mogens/Marianne R Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay and we look forward to welcoming you back to Southern Sun Mayfair Nairobi in the near future. Kind regards, Michael Phillipson General Manager More 

Nairobi, Kenya
Level Contributor
75 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed March 8, 2015

When I arrived at the hotel yesterday morning to attend a meeting, in the car park one of the staff noticed that one of my tires was not fully inflated. I told him I was aware, but that I had been so busy I hadn't got round to doing anything about it. He immediately offered to drive my car to... More 

Helpful?
1 Thank Michael E
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear MikeEldon Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your experience with us and thank you so much for your comments regarding Dennis, I have passed on your thanks to him personally. We look forward to... More 

Nairobi, Kenya
Level Contributor
213 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
3 of 5 stars Reviewed March 6, 2015

The staff are very friendly indeed, but do insist on receipts for drinks and food as I have experienced several times that receipts have not been given. The food is very basic at the main hotel and although they have another restaurant, that too is not that great. The gym is nice and there are two swimming pools, one for... More 

Helpful?
1 Thank smatlock10
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear smatlock10 Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay and we look forward to welcoming you back to Southern Sun Mayfair Nairobi in the near future. Kind regards, Michael Phillipson General Manager More 

Nairobi, Kenya
1 review
5 of 5 stars Reviewed March 1, 2015

The hotel provides unrivaled service that reaffirms its reputation as the leading luxury and business hotel in Kenya. Located in a a secure and easily accessible neighborhood, the hotel boasts superbly furnished rooms

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Edwin O
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear Edwin O Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay and we look forward to welcoming you back to Southern Sun Mayfair Nairobi in the near future. Kind regards, Michael Phillipson General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Breakfast
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Business Center with Internet Access
Official Description (provided by the hotel)
SOUTHERN SUN MAYFAIR IS ONE OF NAIROBI'S BEST KNOWN LANDMARKS THAT FIRST ENJOYED ITS HEYDAY IN 1940'S COLONIAL KENYA. IT HAS BEEN EXTENSIVELY REFURBISHED TO PROVIDE MODERN FACILITIES, YET RETAINS THE UNDERSTATED CHARM AND ELEGANCE OF YESTERYEAR. THE HOTEL IS SITUATED CLOSE TO THE CITY CENTRE AND ONLY 20KM FROM JOMO KENYATTA INTERNATIONAL AIRPORT. WE WELCOME GUESTS TO EXPERIENCE THE TRADITIONAL WARMTH AND HOSPITALITY FOR WHICH BOTH KENYA AND SOUTHERN SUN ARE RENOWNED. ... more   less 

Additional Information about Southern Sun Mayfair Nairobi

Address: Cnr. Parklands Road & Msapo Close, Parklands, Nairobi 00800, Kenya
Location: Kenya > Nairobi
Price Range: $193 - $273 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Sun Mayfair Nairobi 4*
Number of rooms: 171
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Also Known As:
Southern Sun Mayfair Nairobi Hotel Nairobi
Holiday Inn Nairobi
Nairobi Holiday Inn
Hotel Style:
#1 Casino Hotel in Nairobi
#4 Family Hotel in Nairobi
#8 Business Hotel in Nairobi
#9 Luxury Hotel in Nairobi
#14 Romantic Hotel in Nairobi
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