We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Southern Sun Mayfair Nairobi

Show Prices
#10 of 156 Hotels in Nairobi
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Southern Sun Mayfair Nairobi
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"containerClass":null}
Add Photo Write a Review

723 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for Southern Sun Mayfair Nairobi
See the most recent reviews
Showing 627: English reviews
Stafford, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Just overnight stay. Checked in exhausted at 11pm. Room a long trudge and then up three flights of stairs. No lift. No smoking room smelled of cigarette smoke. Breakfast fine, but it was chilly because open to the elements. We had expected a much more upmarket place.

Helpful?
Thank Arianade
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear Arinade Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. Please accept our sincerest apologies for allocating an incorrect room type for your stay with us. Your comments have been constructively communicated to our Front Office Team to assist us in improving our... More 

Johannesburg, South Africa
1 review
5 of 5 stars Reviewed 4 weeks ago

The room was nice , but I would add a duvet , I got very cold even with extra blanket . The service is excellent and one of the best buffet's I've had . overall very friendly staff and welcoming environment and close to the bank , offices and the curio market.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank shirleynompumelelom
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear shirleynompumelelom Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay overall. Your comments have been constructively communicated to our Housekeeping Team for consideration and we look forward to welcoming you back to Southern Sun Mayfair... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

The hotel buildings and outside areas are stunning - it felt like being in the middle of the countryside right in the middle of the city. The rooms were clean and comfortable, the gym was well-equipped and the food (breakfast and room service at least) was excellent. All of the staff were incredibly friendly and helpful and made the trip... More 

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank alisoncH1904XA
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear alisoncH1904XA Thank you for your feedback and your very kind comments. We are delighted that you enjoyed your stay with us and we hope to welcome you back to Southern Sun Mayfair Nairobi in the near future. Kind regards, Michael Phillipson General Manager More 

London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My stay at the Southern Sun Mayfair was a repeat memorable experience. From check in, although late at night, I received a refreshing free drink at the bar and a swift check in to my room, a complimentary upgrade to an executive room. Besides high speed WiFi, the room was spacious, with a fridge full of rfereshments, a modern shower... More 

Review collected in partnership with Tsogo Sun Hotels

Helpful?
1 Thank 358faraim
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear 358faraim Thank you so much for all your kind comments - much appreciated. We are delighted that you enjoyed your experience with us and we hope to welcome you back to Southern Sun Mayfair Nairobi in the near future. Kind regards, Michael Phillipson General Manager More 

Karachi
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We stayed here one night before going off for Safari. The place is very comfortable, excellent staff and service. We had dinner and then breakfast at the restaurant. The dinner was a bit overpriced but decent, but the family enjoyed the breakfast more.

Helpful?
Thank Naboonga
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear Naboonga Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay and we look forward to welcoming you back to Southern Sun Mayfair Nairobi in the near future. Kind regards, Michael Phillipson General Manager More 

South Holland Province, The Netherlands
1 review
5 of 5 stars Reviewed July 20, 2016

I will come back for sure! Excellent attention; warm welcome and nice decoration style. Max. 1 hour from the Airport; the taxi from the hotel provided with wifi. Staff all the time very polite and attent.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank alexeduard0s
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear alexeduard0s Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay and thank you for your kind comments - much appreciated. We look forward to welcoming you back to Southern Sun Mayfair Nairobi in the near... More 

Oxford, United Kingdom
1 review
5 of 5 stars Reviewed July 20, 2016

A warm welcome from the staff and constant good service. The hotel is situated in the heart of the city so super convenient for business and shopping! food was amazing. So much choice. Great stay and will come again.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank amandagT178WC
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear amandagT178WC Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay and we look forward to welcoming you back to Southern Sun Mayfair Nairobi in the near future. Kind regards, Michael Phillipson General Manager More 

Madrid, Spain
1 review
5 of 5 stars Reviewed July 15, 2016

Just passed a night at Mayfair before starting the safari, our experience was very positive for a Nairobi hotel, well placed, cosy and good service, I will recommend this hotel on a Nairobi stay and good value for money.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank miguel m
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear miguel m Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay and we look forward to welcoming you back to Southern Sun Mayfair Nairobi in the near future. Kind regards, Michael Phillipson General Manager More 

2 reviews
3 of 5 stars Reviewed July 6, 2016 via mobile

I enjoy staying at the Southern Sun, it is the gardens and the general atmosphere, and architecture that appeals the most. The gardens are immaculate, the bird life relaxing and the fish and frogs (not too loud), provide the musical accompaniment . Staff are friendly, business service good, Internet fine-good. The irons don't leave a stain on your shirt, and... More 

Helpful?
Thank Stephen T
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear Stephen T Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay and we look forward to welcoming you back to Southern Sun Mayfair Nairobi in the near future. Kind regards, Michael Phillipson General Manager More 

Durham, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 4, 2016

Had 3 nights in total here with my husband at the beginning and end of our safari trip. I also stayed here in 2010 and nothing has changed and that is a positive comment. Set in beautiful grounds I find it relaxing. You have the choice of sitting around the pool, public areas or alone in the garden. Rooms have... More 

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank susan W
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear Naboonga Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay thank you for all your kind comments and observations - much appreciated. We look forward to welcoming you back to Southern Sun Mayfair Nairobi in... More 

Questions? Get answers from hotel staff and past guests. Ask a question

203 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (190)
Viewed
Family/Play Areas (2)
Viewed
View from Room (13)
Viewed
Pool/Beach Area (18)
Viewed
Hotel & Grounds (46)
Viewed
Dining (19)
Viewed
Room/Suite (17)
Viewed
Business Center/Function Rooms (2)
Viewed
Bathroom (2)
Viewed
Other (71)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (13)
Viewed
View from Room (3)
Viewed
Pool/Beach Area (2)
Viewed
Business Center/Function Rooms (2)
Viewed
Hotel & Grounds (2)
Viewed
Dining (2)
Viewed
Room/Suite (1)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Nairobi hotels
0.6 mi away
Villa Rosa Kempinski Nairobi
1.8 mi away
Sarova Stanley
Sarova Stanley
#6 of 156 in Nairobi
4.5 of 5 stars 956 reviews
1.2 mi away
Fairmont The Norfolk
Fairmont The Norfolk
#3 of 156 in Nairobi
4.5 of 5 stars 811 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Sankara Nairobi
Sankara Nairobi
#9 of 156 in Nairobi
4.5 of 5 stars 716 reviews
0.5 mi away
DusitD2 Nairobi
DusitD2 Nairobi
#12 of 156 in Nairobi
4.5 of 5 stars 284 reviews
2.0 mi away
Fairview Hotel
Fairview Hotel
#8 of 156 in Nairobi
4.5 of 5 stars 1,134 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free Breakfast
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
SOUTHERN SUN MAYFAIR IS ONE OF NAIROBI'S BEST KNOWN LANDMARKS THAT FIRST ENJOYED ITS HEYDAY IN 1940'S COLONIAL KENYA. IT HAS BEEN EXTENSIVELY REFURBISHED TO PROVIDE MODERN FACILITIES, YET RETAINS THE UNDERSTATED CHARM AND ELEGANCE OF YESTERYEAR. THE HOTEL IS SITUATED CLOSE TO THE CITY CENTRE AND ONLY 20KM FROM JOMO KENYATTA INTERNATIONAL AIRPORT. WE WELCOME GUESTS TO EXPERIENCE THE TRADITIONAL WARMTH AND HOSPITALITY FOR WHICH BOTH KENYA AND SOUTHERN SUN ARE RENOWNED. ... more   less 

Additional Information about Southern Sun Mayfair Nairobi

Address: Cnr. Parklands Road & Msapo Close, Parklands, Nairobi 00800, Kenya
Location: Kenya > Nairobi
Price Range: $196 - $274 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Sun Mayfair Nairobi 4*
Number of rooms: 171
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Hotwire, Agoda, Orbitz, Odigeo, Travelocity, Priceline and HotelTravel.com so you can book your Southern Sun Mayfair Nairobi reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Southern Sun Mayfair Nairobi Hotel Nairobi
Holiday Inn Nairobi
Nairobi Holiday Inn
Hotel Style:
#1 Casino Hotel in Nairobi
#4 Family Hotel in Nairobi
#8 Business Hotel in Nairobi
#10 Luxury Hotel in Nairobi
#14 Romantic Hotel in Nairobi
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay