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Southern Sun Mayfair Nairobi

#10 of 156 Hotels in Nairobi
Certificate of Excellence
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Southern Sun Mayfair Nairobi
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727 Reviews from our TripAdvisor Community

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Showing 631: English reviews
Cape Town
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

The hotel is amazing, staff are friendly and rooms are comfortable. I had doors which opened up into the beautiful gardens and felt very private. The rooms are a bit dated and in need of a renovation, but beside that, I had a very enjoyable stay.

Helpful?
Thank Jane E
Nairobi
1 review
5 of 5 stars Reviewed yesterday NEW

We hosted an event for about 70 people at the Southern Sun, and had a great experience with it. The staff was courteous and helpful, even with many last minute changes and some disorganization on our part. The facilities are beautifully landscaped, a wide variety of food options for meals and beautiful poolside eatery. The rooms could be a bit... More 

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank rachelbP7252II
Puig-reig, Spain
1 review
5 of 5 stars Reviewed 3 days ago NEW

Very good hotel in every way. professional and courteous service , the entire hotel is comfortable and pleasant . With all the services , excellent quality / price . Highly recommended . We would repeat without any problem and recomenfamos to anyone.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank ignasimonica
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

The Mayfair is a nice hotel with friendly staff and a nice layout with two swimming pools and gardens. The oasis restaurant has a good buffet in the evening with a nice selection of salads, vegetables, grilled meat, stews, some Indian selections, cheese, desserts, fruits and more. I stayed for three weeks in the hotel and had the buffet several... More 

Helpful?
Thank MapeApe
Deventer, The Netherlands
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

The hotel breathes authentic and personalised hospitality. It is this atmosphere that makes it my favourite hotel in Nairobi. Rooms are clean and have a rustic ambiance. Besides, breakfast and dinner are very tasty, best enjoyed being seated around the pool.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank JWMDeventer
Sydney, Australia
Level Contributor
105 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Lovely ambience I. Hotel but lacked the comfort in the room to afford a better rating. Room fan excessively noisy.......overall staff tried to please but a little inattentive at times, especially at breakfast. Dinner chef did not know how to cook a medium rare steak......raw the first time, still raw and blue the second time and the third time I... More 

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank h0lidaysun
London, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

An oasis from the heat and dust of the city. A peaceful and comfortable hotel with beautiful gardens and impeccable service. Not cheap but very good value. I always look forward to staying there. It is a place to relax.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank jonathanwE9370MB
Hertfordshire, United Kingdom
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Spent one night here before we moved on. Arrived and had to wait 15 minutes before someone on reception could check us in. Shown to a room which passes through a stunning garden area with a lovely view of the colonial-feel buildings. Bedroom was average and the bathroom was worn and needed revamping! After learning that our friends had a... More 

Helpful?
Thank Alexandra R
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear Alexandra R Thank youso much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your feedback regarding your experience with us. Please accept our sincerest apologies for the level of service and product delivery you experienced during your stay. I can assure you this is certainly not the level of service and product delivery we... More 

Porto, Portugal
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel has an colonial style, with very nice gardens and two quiet swiming pools. You forget that you are in the middle of a city. The rooms are not new but well kept and very clean. The triple room as an extra bed that is not very confortable. The breakfasts have a lot of quality and diversity with a... More 

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank JoanaMourisco
australia
Level Contributor
57 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 1 week ago

We arrived at this hotel after long flight. The first thing we noticed was the level of security which was disconcerting yet comforting at the same time. It's an older style hotel with large rooms and bathrooms. The bed was comfortable and breakfast the next morning was fine. A large array of foods are provided and there was more than... More 

Helpful?
Thank Maust
Michael P, General Manager at Southern Sun Mayfair Nairobi, responded to this review

Dear Maust Thank you so much for your recent visit to Southern Sun Mayfair Nairobi and thank you for your valuable feedback regarding your experience with us. We are delighted that you enjoyed your stay with us and hope to have the opportunity of welcoming you back to Southern Sun Mayfair Nairobi in the near future. Kind regards, Michael Phillipson... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free Breakfast
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
SOUTHERN SUN MAYFAIR IS ONE OF NAIROBI'S BEST KNOWN LANDMARKS THAT FIRST ENJOYED ITS HEYDAY IN 1940'S COLONIAL KENYA. IT HAS BEEN EXTENSIVELY REFURBISHED TO PROVIDE MODERN FACILITIES, YET RETAINS THE UNDERSTATED CHARM AND ELEGANCE OF YESTERYEAR. THE HOTEL IS SITUATED CLOSE TO THE CITY CENTRE AND ONLY 20KM FROM JOMO KENYATTA INTERNATIONAL AIRPORT. WE WELCOME GUESTS TO EXPERIENCE THE TRADITIONAL WARMTH AND HOSPITALITY FOR WHICH BOTH KENYA AND SOUTHERN SUN ARE RENOWNED. ... more   less 

Additional Information about Southern Sun Mayfair Nairobi

Address: Cnr. Parklands Road & Msapo Close, Parklands, Nairobi 00800, Kenya
Location: Kenya > Nairobi
Price Range: $198 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Sun Mayfair Nairobi 4*
Number of rooms: 171
Reservation Options:
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Also Known As:
Southern Sun Mayfair Nairobi Hotel Nairobi
Holiday Inn Nairobi
Nairobi Holiday Inn
Hotel Style:
#1 Casino Hotel in Nairobi
#4 Family Hotel in Nairobi
#8 Business Hotel in Nairobi
#10 Luxury Hotel in Nairobi
#14 Romantic Hotel in Nairobi
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