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Ole Dume Serviced Apartments Hotel

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19 Reviews from our TripAdvisor Community

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Showing 19: English reviews
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londres
Reviewed 4 weeks ago

Never go there! Very bad value - bedding is not good, bed nets are full of holes - worse we gave them a very small bag of laundry which they took and came back with a bill of 65 USD!!! We told them that was crazy, but they still charged us 50 USD for a tiny back of laundry.... Sincerely...

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Thank alicerosalouise
Chicago
Reviewed February 16, 2017

Very secure, clean, with friendly staff...great gym, although the Spa could be much much improved. The Gym has a great trainer, with sufficient equipment, the pool is nice and clean, although during the weekends, its busy. The kitchen staff are personable and provide individual attention. The cooks are all great and love their work. A little on the high side...

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Thank ZEP07
Goma, Democratic Republic of the Congo
Reviewed April 26, 2016 via mobile

A nice and confortable place to stay for your holidays and business around the CBD of Nairobi. Nice food is served from their restaurant and customer care is always on point. I enjoyed my stay at Ole Dume.

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Thank Lucien M
Reviewed January 27, 2016 via mobile

The Ole Dume Apartments are a good option for short or longer term stay. Excellent security, well located and relatively good standard breakfast. Only challenges are hiking up the stairs - no lifts; so not friendly for those less-abled, and pathetic water pressure in the shower. Clean, friendly service - does the job well.

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2Thank Matvl
Nairobi
Reviewed November 6, 2015 via mobile

The serviced apartments are at a fantatsic location in Nairobi, they are new with great facilities. I enjoyed the gym, the Zumba classes are amazing and the pool looked tempting. The rooms are spacious and well maintained. There was an unpleasant smell from the river next to the apartments during our stay, it's however seasonal. Ole dume should introduce themes...

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Thank LadyDeee
Toronto, Canada
Reviewed October 22, 2015

It was simple Hotel, building without elevator, very simple breakfast but good location. We stayed here for 30 nights. Good customer service and the nice pool. It has Wifi speed network. But the main problem was a little bit noisy in our room and our room was in fifth floor.

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Thank Angel_Mona
Buckinghamshire, United Kingdom
Reviewed October 21, 2015

This is my second stay at Ole Dume serviced apartments. The apartments are situated in a central and safe neighborhood. Very friendly staff who will do anything to make sure that guests are comfortable. Nothing is to big to ask for! Has the best masseuse in the world! Nothing compares to her sports massage. Do not leave without trying. Highly...

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2Thank Kmugwe
London, United Kingdom
Reviewed January 3, 2015

We stayed at Ole Dume for a month when we arrived in Kenya for an 8-month work secondment based in various cities. Overall we were impressed with the apartment. It was well furnished and equipped - we only ended up buying a coffee press, tin opener and small sharp knife to complement what was provided. The cleaning service was good,...

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2Thank EllieandAlexis
Lumbeirich, Manager at Ole Dume Serviced Apartments Hotel, responded to this review

Dear Worthy Guests; We acknowledge your very honest review of our accommodation facility! As for your compliments, we are humbled! And as for Your honest critique of our weak areas, we are sincerely very grateful for your time to tell us! To address most of your observations, Ole Dume serviced apartments is implementing her Re- Branding process in earnest! This...

Seattle, Washington
Reviewed November 27, 2014

I recently stayed at Ole Dume apartments for six months and would highly recommend it for business or holiday travelers. The rooms are spacious and clean. The hot water and electricity are consistent, which is often not the case in Nairobi. When the power goes out in the neighborhood, the generator immediately kicks in. The apartment has excellent security. The...

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2Thank mmb108
Reviewed October 9, 2014

We have stayed here a few times. Rooms are good size and comfortable. However the top rooms are under water tanks and pipes that make a huge amount of noise all night. When we had this problem last time we asked to be moved. When booking this time we specifically asked not to be on the top floor. But they...

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1Thank Adriego
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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Spa
  • Fitness Center with Gym / Workout Room
Things to do
  • Restaurant
  • Pool
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Airport Transportation
  • Laundry Service

Additional Information about Ole Dume Serviced Apartments Hotel

Address: Ole Dume Road, Nairobi, Kenya
Location: Kenya > Nairobi
Price Range: $82 - $100 (Based on Average Rates for a Standard Room)
Number of rooms: 29
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Questions & Answers

Here's what travelers have asked, with answers from Ole Dume Serviced Apartments Hotel staff and other travelers.
3 questions
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Atlanta, Georgia
over a year ago

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Questions? Get answers from Ole Dume Serviced Apartments Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“best view, noisy room.”
  • View from our room
Angel_Mona, Oct 22, 2015 | Read review
“All rooms have a patio/balcony.”
Kmugwe, Oct 21, 2015 | Read review
“Top floors don't have balconies. Otherwise all rooms are very similar.”
ChrisF925, Sep 16, 2013 | Read review
“Low down rooms are handiest unless you are fit. Nairobi is at 1795mt (nearly 6000 feet)”
Lisadian, Apr 26, 2013 | Read review
“On the lower floors if your not used to jogging up stairs with suitcases and groceries.”
  • Room, diner table and chair/couch
  • Bath and Shower
  • Chairs and door to balcony
Marquin68, Mar 31, 2013 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question