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Jupiter Guest Resort Langata

Jonathan Ngeno Rd | Langata., Nairobi 00600, Kenya
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Jupiter Guest Resort Langata
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37 Reviews from our TripAdvisor Community

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Showing 34: English reviews
Stockton-on-Tees, United Kingdom
Level Contributor
230 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
4 of 5 stars Reviewed March 31, 2015

Don't be put off by the location - although it appears to be in the middle of a 'strange' area, this is a super place to stay if you are on a budget, but still want the luxury of a decent room, en-site facilities, food and WiFi. A short walk across Langata Road is a modern shopping complex, and Carnivores... More 

Helpful?
Thank Peter S
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 30, 2014 via mobile

Been here several times for weekend one night visits. Rooms are average good and clean. Had an issue with the shower once and they fixed it immediately I reported. Some rooms a bit small depending on your choice rather depending on your budget. Breakfast is ok, can do better. Management needs to improve on the professionalism of their establishment. Wifi... More 

Helpful?
Thank Osman T
1 review
2 of 5 stars Reviewed November 5, 2014

We check in at almost 1am then the lady at the reception agrees for an extension till 11. We wake up try our best we were there at 10:30. Then there is no breakfast. And the PR OMG plus the showers are terrible.

Helpful?
Thank Kay-Didi
Jupiter00, Manager at Jupiter Guest Resort Langata, responded to this review

Dear Kay - Didi We regret that you found your stay with us terrible. We also apologize for the shower problem that you bring to notice, had you raised the complain during your stay to our front desk that is open 24hrs we would have it checked and rectified. In the reception area, above the check in desk we have... More 

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Paris, France
1 review
5 of 5 stars Reviewed September 7, 2014

Was travelling on a budget and had a pleasant stay at Jupiter which is well located; close to the Carnivore, the Nairobi National Park, the airport, Giraffe Centre, Mamba village (crocodile farm)...to name but a few. In a nutshell, so many places to visit nearby both for adults and children. The rooms are very clean and neat! We always came... More 

Helpful?
Thank Deb665
Gurgaon, India
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed August 31, 2014

I stayed at Jupiter twice - once for one night on 15th March 2014 and second time for three nights from 21st - 24th March 2014. First time I reached very late in the night from India, however the chef was gracious to offer me a chicken sandwich with a drink for dinner. The hospitality was appreciated. Since I did... More 

Helpful?
Thank e2ccguru
oxford
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 19, 2014

Stayed one night in Feb 14 after flight from UK. Hotel arranged our transfer from airport very efficiently . We arrived at around 11 pm so did not eat but the friendly staff opened the bar so we could get a much needed beer, breakfast was OK. We were a group of 8 and between us had booked standard executive... More 

Helpful?
Thank headington
Dubai, United Arab Emirates
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed March 9, 2014

We had flown in from Kigali and were expecting same standards as Kigali's Golf Hills residence but we were disappointed. I was with my wife and 10 year old son. On arrival being tired we went to a crammed room with 2 beds, we asked for room service which arrived cold and unpleasant. The showers were the dangerous electrical shower... More 

Helpful?
1 Thank kenkiawa
Jupiter00, Manager at Jupiter Guest Resort Langata, responded to this review

Dear Kenkiawa, I must start with sincerely apologizing for the unexpected standards you found in Jupiter Resort Langata. Clearly the standards of the two hotels differ with us being a superior budget hotel and that may have been a disappointment for the higher standard you expected. Sorry that food served to you was cold, you had the right to return... More 

Nairobi, Kenya
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 24, 2014

I stayed in Jupiter Guest Resort for 2 nights earlier this month (Jan '14) and the front desk staff were nice, the food was good, and the bill is pocket friendly :). The only glitch in my stay was presence of lots of mosquitoes, in spite of mosquito nets provided round the bed. The environment is clean, Wifi is fast,... More 

Helpful?
1 Thank Dare7
Jupiter00, Manager at Jupiter Guest Resort Langata, responded to this review

Dear Dare7, We thank you for taking time to post a review of your stay with us. It is regrettable that during your stay there were a lot of mosquitoes. We have resulted to taking extra measures and Re spraying the rooms despite having the all round Mosquito net. Had this been raised immediately at the front desk which is... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed January 6, 2014

My wife and I stayed at Jupiter Guest Resort in Langata in May 2012 and again in May 2013. We enjoyed our stay both times. The room was very clean and comfortable, with a desk for our internet use. The free Wi-Fi was a plus, and it worked well. Gertrude the manager was extremely helpful, even arranging to send our... More 

Helpful?
Thank Kenneth B
Jupiter00, Manager at Jupiter Guest Resort Langata, responded to this review

Dear Kenneth, We are very grateful that you have continued enjoying staying with us. Thank you for taking time to share your experience here and as you say our Rates are Truly Price Friendly. Once again thank for your Support by staying with us. More 

Munich, Germany
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed January 5, 2014

I have stayed in this Guest house twice. The first time we paid a relatively normal price for Nairobi though of course it is just a basic Guest house compared to its price value.This year, when we stayed there, the prices were way much higher! We got a double deluxe room for three nights of which we were required to... More 

Helpful?
Thank JennyB700
Jupiter00, Manager at Jupiter Guest Resort Langata, responded to this review

Dear JennyB700 Thank you for choosing to stay with us at Jupiter Guest Resort- Langata. We very Much appreciate your choice to stay with us. We appreciate the mistakes pointed to us as they help us correct and improve to serve our clients better. The Deluxe Double room is priced at USD 56 and sincerely beg to differ that the... More 

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Amenities

Highlights
  • Restaurant
  • Free Internet
  • Free Breakfast
  • Room Service
  • Free Parking
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Internet
  • Free Internet
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
Official Description (provided by the hotel)
Situated in a serene area. Maintains high standards of cleanliness. Near Carnivore Restaurant, Nairobi National Park, Giraffe center, David Sheldrick- Elephant Orphanage among other attractions.Have professional,warm and friendly staff. ... more   less 

Additional Information about Jupiter Guest Resort Langata

Address: Jonathan Ngeno Rd | Langata., Nairobi 00600, Kenya
Location: Kenya > Nairobi > Nairobi Central Business District
Price Range: $43 - $49 (Based on Average Rates for a Standard Room)
Number of rooms: 36
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