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PrideInn Hotel Westlands

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128 Reviews from our TripAdvisor Community

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Showing 128: English reviews
Nairobi, Kenya
Reviewed August 3, 2016

i was extremely satisfied with the services and would be looking forward to once again visit the place with my family as well. it is not only good for business purposes because of its cool environment but also good families to have cool environment for holidays. Pridein Westlands is the place to be for anyone who need s the perfection...

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Helpful?
1Thank geoffokebe1
PrideInn H, Front Office Manager at PrideInn Hotel Westlands, responded to this review

Dear Geoffokebe1 We trust this mail finds you well indeed. The entire Pride-Inn Family wishes to profoundly thank you for choosing our Hotel for your Catering services recently. Additionally, we thank you very much for offering us your very valuable feedback. Our cheerful staff will definitely be recognized for the outstanding performance and customer care. We strive harder and harder...

Kitale
Reviewed July 29, 2016

The hotel provided the best of their service and attention for the time that i was there. They are very flexible and quick in service, always at your disposal. Thanks to the hotel and keep it up. always a pleasure being here.

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Helpful?
Thank geniouscos
PrideInn H, Front Office Manager at PrideInn Hotel Westlands, responded to this review

Dear Geniouscos We trust this mail finds you well indeed. The entire Pride-Inn Family wishes to profoundly thank you for choosing our Hotel for your Catering services recently. Additionally, we thank you very much for offering us your very valuable feedback. Our cheerful staff will definitely be recognized for the outstanding performance and customer care. We strive harder and harder...

Karachi, Pakistan
Reviewed July 16, 2016 via mobile

Stayed for 2 nights. The rooms were comfortable and clean. Breakfast buffet was adequate and fresh. Restaurant is also good with huge portions. One dish easily shared between 2 people. Wish they had an option for half orders too. We were leaving very early morning but they made sure we had breakfast even before the normal time. They used to...

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Helpful?
Thank Tourunlimited
PrideInn H, Front Office Manager at PrideInn Hotel Westlands, responded to this review

Dear Tourunlimited, We trust this mail finds you well indeed. The entire Pride-Inn Family wishes to profoundly thank you for choosing our Hotel for your accommodation recently. Additionally, we thank you very much for offering us your very valuable feedback. Our cheerful and friendly staff will definitely be recognized for the outstanding performance and customer care. We strive harder and...

Kuwait
Reviewed July 13, 2016

This was a very disappointing hotel based on information received prior to my stay. We had mutiple rooms for my family and simple requests such as fresh towels were ignored. The breakfast buffet was the same each morning (we were there 4 mornings) and often they ran out of things. Would not recommend.

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Helpful?
Thank review987200
PrideInn H, Front Office Manager at PrideInn Hotel Westlands, responded to this review

Dear Mr. Nardin Omar, We trust this mail finds you well indeed. The entire Pride-Inn Family wishes to profoundly thank you for choosing our Hotel for your premium accommodation recently. Additionally, we thank you very much for offering us your very valuable feedback. We strive harder and harder every day to meet and exceed your expectations and each day we...

Kisumu, Kenya
Reviewed July 6, 2016

My experience here was enjoyable especially because of the food. I enjoyed the Indian, Chinese and continental cuisines. Being an art lover, I was also captured by the abstract spread all through the facility(I bet it's the same artist!). I was disappointed that there was no swimming pool or gym though or any gaming facility. Oh and the internet speed...

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Helpful?
Thank christabelwinter
PrideInn H, Front Office Manager at PrideInn Hotel Westlands, responded to this review

Dear Christabelwinter, We trust this mail finds you well indeed. The entire Pride-Inn Family wishes to profoundly thank you for choosing our Hotel for your premium and often accommodation services . Additionally, we thank you very much for offering us your very valuable feedback. Our cheerful service crew will definitely be recognized for the outstanding welcome, Room cleanliness,friendliness and customer...

Cambridge, United Kingdom
Reviewed July 3, 2016 via mobile

I stay here every few months, the staff always remember me and make me feel at home. The location is convenient for central Westlands, Westgate mall and the oval being in short walking distance. Breakfast include fresh fruit, pasteries, cereal, cooked breakfast and more. The menu provides choices from Indian to Chinese, but unfortunately not too many kenyan options available....

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Helpful?
Thank lglobal
PrideInn H, General Manager at PrideInn Hotel Westlands, responded to this review

Dear lglobal We trust this mail finds you well indeed. The entire Pride-Inn Family wishes to profoundly thank you for choosing our Hotel for your premium and often accommodation services . Additionally, we thank you very much for offering us your very valuable feedback. Our cheerful service crew will definitely be recognized for the outstanding welcome, Room cleanliness, friendliness and...

Thika, Kenya
Reviewed July 1, 2016

Include room essentials eg shower caps, daily soap, something 4the feet & improve room cleanliness. The breakfast was good & friendly staff too. Other PrideInns are doing a much better job &cheaper...

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Helpful?
Thank ckathure
PrideInn H, Manager at PrideInn Hotel Westlands, responded to this review

Dear CKathure We trust this mail finds you well indeed. The entire Pride-Inn Family wishes to profoundly thank you for choosing our Hotel for your premium and often accommodation services . Additionally, we will look into the essentials and cleanliness as you have mentioned and thank you very much for offering us your very valuable feedback. Our cheerful service crew...

Nairobi
Reviewed June 27, 2016

Very good Excellent service Friendly employees Serene environment Ample security measures Well prepared meals Dinner room setting superb Service of drinks prompt Very hygienic service Room lighting, wall colours superb

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Helpful?
Thank mlecha_d
PrideInn H, General Manager at PrideInn Hotel Westlands, responded to this review

Dear mlecha_d We trust this mail finds you well indeed. The entire Pride-Inn Family wishes to profoundly thank you for choosing our Hotel for your premium accommodation recently. Additionally, we thank you very much for offering us your very valuable feedback. Our cheerful service crew will definitely be recognized for the outstanding welcome, friendliness and customer care extended to you...

Sydney, Australia
Reviewed June 14, 2016

Cost effective accommodation well located. Unfortunately no elevator; suitcases need to be carried up 2/3 levels. Pleasant outdoor restaurant. Staff was very helpful, explaining whatever questions raised. Westland road somewhat broken up; needs lots of work.

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Helpful?
Thank pboele
PrideInn H, General Manager at PrideInn Hotel Westlands, responded to this review

Dear pboele We trust this mail finds you well indeed. The entire Pride-Inn Family wishes to profoundly thank you for choosing our Hotel for your premium accommodation recently. Additionally, we thank you very much for offering us your very valuable feedback. Our cheerful service crew will definitely be recognized for the outstanding welcome, friendliness and customer care extended to you...

Nairobi
Reviewed June 13, 2016

love the hotel atmosphere.. Especially for a conference meeting, prideinn westlands is the place to be!! It has strategic and convenient location just some few km from Nairobi town.. I loved this place because the place has a quiet environment which makes it easy to concentrate on whatever you are doing.. The staff in general are friendly and very welcoming.....

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Helpful?
Thank faithotwoma
PrideInn H, General Manager at PrideInn Hotel Westlands, responded to this review

Dear faithotwoma We trust this mail finds you well indeed. The entire Pride-Inn Family wishes to profoundly thank you for choosing our Hotel for your premium conferencing services recently. Additionally, we thank you very much for offering us your very valuable feedback. Our cheerful service crew will definitely be recognized for the outstanding welcome, friendliness and customer care extended to...

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
This Luxurious 3-star business hotel is a perfect answer for those who want a clean, comfortable and quiet stay within the heart of Westlands, Nairobi. PRIDEINN Westlands offers all the features of a modern city hotel and with its unique location; you are guaranteed to achieve maximum comfort. DISTANCE -20 Kms from Jomo Kenyatta international airport (approximately 30 min drive) -15 Kms from Wilson Airport -4 Kms from the railway station -5 Kms from the major bus stations -Shopping malls, The Sarit Centre, The Westgate, The Mall, The Nakumatt Ukay and Others. -3 Km from the main City Centre CLIMATE -Warm days: Average 24° C -Cooler nights: Average 12° C -Cold months: June – July -Long rains: March – June -Short rains: October – December ... more   less 

Additional Information about PrideInn Hotel Westlands

Address: Westlands Road | PO Box 66969, Nairobi 00200, Kenya
Location: Kenya > Nairobi
Price Range: $101 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — PrideInn Hotel Westlands 3*
Number of rooms: 28
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Questions & Answers

Questions? Get answers from PrideInn Hotel Westlands staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Westlands is a quiet place so all rooms are good and you get uninterrupted sleep”
 of 5 bubbles brendaopio, 2 weeks ago | Read review
“good facility”
 of 5 bubbles serembej, 2 weeks ago | Read review
“Best visual and sound system for conferencing, perfect air conditioning and ample space”
 of 5 bubbles kennedyo420, 2 weeks ago | Read review
“any room but single,iam makori nyangau,0722538927,anti-human trafficking advocacy organisation,from kenya.”
 of 5 bubbles mak0rin, 2 weeks ago | Read review
“high floors but no elevator!”
 of 5 bubbles SoEtoile, 2 weeks ago | Read review
5 of 5
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