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PrideInn Hotel Westlands

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PrideInn Hotel Westlands
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101 Reviews from our TripAdvisor Community

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Showing 101: English reviews
Lagos, Lagos, Nigeria
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Always enjoyed my Oriental food and Indian mutton Rogan Josh. Recommend highly. awesome and engaging employees and manager visible! service was fast and friendly.location is super. customers seemed very happy and content and outdoor sitting was the best-waterfall and open air.

Helpful?
Thank Muchui W
Amman
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 17, 2016

Like many Nairobi hotels, pricey for what it offers. You had to be a giant and search for the bathroom light; the hotel seemed to lack soundproofing so you could hear other guests and even reception downstairs. The bed was comfy and breakfast was good. The rooms had clearly been refurbished but seemed u finished and lacked some basics.

Review collected in partnership with this hotel

Helpful?
Thank carog1

Travelers are raving about these Nairobi hotels

Copenhagen
1 review
1 of 5 stars Reviewed August 13, 2016

I should have listened to the other reviews. This hotel is the most run down hotel I've ever been at. They are claiming to aim at a five star experience, but even getting the three stars they have is a stretch. Staff is friendly, but very noisy. Around the clock chatting in the halls and outside the windows, sounds like... More 

Review collected in partnership with this hotel

Helpful?
Thank Pierre V
Nairobi, Kenya
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 3, 2016

i was extremely satisfied with the services and would be looking forward to once again visit the place with my family as well. it is not only good for business purposes because of its cool environment but also good families to have cool environment for holidays. Pridein Westlands is the place to be for anyone who need s the perfection... More 

Review collected in partnership with this hotel

Helpful?
1 Thank geoffokebe1
PrideInn H, Front Office Manager at PrideInn Hotel Westlands, responded to this review

Dear Geoffokebe1 We trust this mail finds you well indeed. The entire Pride-Inn Family wishes to profoundly thank you for choosing our Hotel for your Catering services recently. Additionally, we thank you very much for offering us your very valuable feedback. Our cheerful staff will definitely be recognized for the outstanding performance and customer care. We strive harder and harder... More 

Kitale
1 review
5 of 5 stars Reviewed July 29, 2016

The hotel provided the best of their service and attention for the time that i was there. They are very flexible and quick in service, always at your disposal. Thanks to the hotel and keep it up. always a pleasure being here.

Review collected in partnership with this hotel

Helpful?
Thank geniouscos
PrideInn H, Front Office Manager at PrideInn Hotel Westlands, responded to this review

Dear Geniouscos We trust this mail finds you well indeed. The entire Pride-Inn Family wishes to profoundly thank you for choosing our Hotel for your Catering services recently. Additionally, we thank you very much for offering us your very valuable feedback. Our cheerful staff will definitely be recognized for the outstanding performance and customer care. We strive harder and harder... More 

Karachi, Pakistan
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 16, 2016 via mobile

Stayed for 2 nights. The rooms were comfortable and clean. Breakfast buffet was adequate and fresh. Restaurant is also good with huge portions. One dish easily shared between 2 people. Wish they had an option for half orders too. We were leaving very early morning but they made sure we had breakfast even before the normal time. They used to... More 

Helpful?
Thank Tourunlimited
PrideInn H, Front Office Manager at PrideInn Hotel Westlands, responded to this review

Dear Tourunlimited, We trust this mail finds you well indeed. The entire Pride-Inn Family wishes to profoundly thank you for choosing our Hotel for your accommodation recently. Additionally, we thank you very much for offering us your very valuable feedback. Our cheerful and friendly staff will definitely be recognized for the outstanding performance and customer care. We strive harder and... More 

Kuwait
1 review
2 of 5 stars Reviewed July 13, 2016

This was a very disappointing hotel based on information received prior to my stay. We had mutiple rooms for my family and simple requests such as fresh towels were ignored. The breakfast buffet was the same each morning (we were there 4 mornings) and often they ran out of things. Would not recommend.

Review collected in partnership with this hotel

Helpful?
Thank review987200
PrideInn H, Front Office Manager at PrideInn Hotel Westlands, responded to this review

Dear Mr. Nardin Omar, We trust this mail finds you well indeed. The entire Pride-Inn Family wishes to profoundly thank you for choosing our Hotel for your premium accommodation recently. Additionally, we thank you very much for offering us your very valuable feedback. We strive harder and harder every day to meet and exceed your expectations and each day we... More 

Kisumu, Kenya
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 6, 2016

My experience here was enjoyable especially because of the food. I enjoyed the Indian, Chinese and continental cuisines. Being an art lover, I was also captured by the abstract spread all through the facility(I bet it's the same artist!). I was disappointed that there was no swimming pool or gym though or any gaming facility. Oh and the internet speed... More 

Helpful?
Thank christabelwinter
PrideInn H, Front Office Manager at PrideInn Hotel Westlands, responded to this review

Dear Christabelwinter, We trust this mail finds you well indeed. The entire Pride-Inn Family wishes to profoundly thank you for choosing our Hotel for your premium and often accommodation services . Additionally, we thank you very much for offering us your very valuable feedback. Our cheerful service crew will definitely be recognized for the outstanding welcome, Room cleanliness,friendliness and customer... More 

Cambridge, United Kingdom
Level Contributor
30 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed July 3, 2016 via mobile

I stay here every few months, the staff always remember me and make me feel at home. The location is convenient for central Westlands, Westgate mall and the oval being in short walking distance. Breakfast include fresh fruit, pasteries, cereal, cooked breakfast and more. The menu provides choices from Indian to Chinese, but unfortunately not too many kenyan options available.... More 

Helpful?
Thank lglobal
PrideInn H, General Manager at PrideInn Hotel Westlands, responded to this review

Dear lglobal We trust this mail finds you well indeed. The entire Pride-Inn Family wishes to profoundly thank you for choosing our Hotel for your premium and often accommodation services . Additionally, we thank you very much for offering us your very valuable feedback. Our cheerful service crew will definitely be recognized for the outstanding welcome, Room cleanliness, friendliness and... More 

Thika, Kenya
1 review
3 of 5 stars Reviewed July 1, 2016

Include room essentials eg shower caps, daily soap, something 4the feet & improve room cleanliness. The breakfast was good & friendly staff too. Other PrideInns are doing a much better job &cheaper...

Review collected in partnership with this hotel

Helpful?
Thank ckathure
PrideInn H, Manager at PrideInn Hotel Westlands, responded to this review

Dear CKathure We trust this mail finds you well indeed. The entire Pride-Inn Family wishes to profoundly thank you for choosing our Hotel for your premium and often accommodation services . Additionally, we will look into the essentials and cleanliness as you have mentioned and thank you very much for offering us your very valuable feedback. Our cheerful service crew... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
This Luxurious 3-star business hotel is a perfect answer for those who want a clean, comfortable and quiet stay within the heart of Westlands, Nairobi. PRIDEINN Westlands offers all the features of a modern city hotel and with its unique location; you are guaranteed to achieve maximum comfort. DISTANCE -20 Kms from Jomo Kenyatta international airport (approximately 30 min drive) -15 Kms from Wilson Airport -4 Kms from the railway station -5 Kms from the major bus stations -Shopping malls, The Sarit Centre, The Westgate, The Mall, The Nakumatt Ukay and Others. -3 Km from the main City Centre CLIMATE -Warm days: Average 24° C -Cooler nights: Average 12° C -Cold months: June – July -Long rains: March – June -Short rains: October – December ... more   less 

Additional Information about PrideInn Hotel Westlands

Address: Westlands Road | PO Box 66969, Nairobi 00200, Kenya
Location: Kenya > Nairobi
Price Range: $107 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — PrideInn Hotel Westlands 3*
Number of rooms: 28
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