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PrideInn Hotel Raphta

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260 Reviews from our TripAdvisor Community

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Showing 257: English reviews
Nairobi, Kenya
Reviewed October 11, 2016

I really enjoyed my stay at the Hotel. starting from the gate and receptions to the guest room the staff was very welcoming. the rooms were clean and cosy. The only issue i had was there is no shower cap, there was no music channel and the TV has some sort of technical issues needed to be fixed and the...

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Helpful?
Thank elfaza2016
PrideInn H, General Manager at PrideInn Hotel Raphta, responded to this review

Dear Elfaza, Thank you for the Awesome comment! We are glad to read this. Happy to let you know that shower caps are now provided and TV channels have been sorted. The PrideInn Raphta Team looks forward to welcoming you back in the near future for yet another AWESOME stay. Karibu Tena... Mustafa Lekishon General Manager

Nairobi, Kenya
Reviewed October 11, 2016

I loved the place and the services,the staff and everything.This was my first time to be accommodated in this hotel,we've always had our conferences and accommodation here and i must say everything was good. Good food,the rooms and the environment.

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Thank T4887BAdonnas
PrideInn H, General Manager at PrideInn Hotel Raphta, responded to this review

Dear Adonnas, Excellent guests, Excellent comment..... We are truly happy to learn that you enjoyed your stay with us. It is such feedback that makes us even strive higher standards for our valued guests. Once again, Thank you and The PrideInn Raphta Team looks forward to welcoming you and assures you of another EXCELLENT stay. Karibu Tena... Mustafa Lekishon General...

Mwanza, Tanzania
Reviewed October 9, 2016

I have stayed at this facility in different occasions but each time quality and reception am receiving from staff is superb and continue to be more friendly from entire team. They offer me the best they could offer and attention whenever I seek for an assistance or report something. They are attentive and always render quick help and response. team...

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Thank Matowo
PrideInn H, General Manager at PrideInn Hotel Raphta, responded to this review

Dear Matowo, Thank you for this beautiful feedback... It is a testament that we are continuously improving our service standards to meet the highest possible...for our esteemed guests. Karibu Tena and the PrideInn Raphta Team is exceptionally honored to have hosted you and will be happy to welcome you again in the near future. Mustafa Lekishon General Manager

Nairobi, Kenya
Reviewed October 3, 2016

I visited the PrideInn Hotel Raphta Suites Nairobi on a business seminar, and the trip was awesome. The hotel is located in a serene environment, conducive for business meetings, as well as family visits. the rooms are clean and well furnished and offers a variety of quality foods and beverages. The Team at PrideInn Hotel Raphta Suites Nairobi uphold the...

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Thank 897pamelao
PrideInn H, General Manager at PrideInn Hotel Raphta, responded to this review

Dear Pamelao, Thank you for taking time to give us this awesome review! We are thrilled and will continuously strive to give the best. The PrideInn Raphta Team values your support & look forward to welcoming you back in the near future. Karibu Tena.. Mustafa Lekishon

Sunyani
Reviewed October 1, 2016

Everything about the hotel show you are in for business. The professionalism of staff, the environment, room rates, cleanliness and furnishing of rooms to meals and beverages, all work together to make the hotel a home away from home. There is however the need for improvement in the time of cleaning guests' rooms.

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Thank benjaminkQ2133GN
PrideInn H, General Manager at PrideInn Hotel Raphta, responded to this review

Dear Mr Benjamin, Thank you for your gracious feedback. In your own words; ''The professionalism of staff, the environment, room rates, cleanliness and furnishing of rooms to meals and beverages, all work together to make the hotel a home away from home. '' The PrideInn Raphta Team is glad to read this and will continuously strive to achieve high standards...

Juba, South Sudan
Reviewed September 28, 2016

Improve the water heater system please. I liked the friendly staff at the reception. I had an important document I wanted to photocopy and they agreed to do it for me. Not only did they agree to do it but they brought it to my door!

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Thank Ann K
PrideInn H, General Manager at PrideInn Hotel Raphta, responded to this review

Dear Ann, Thank you for taking time to review your stay with us. PrideInn Raphta Staff are our asset and glad that you experienced our professionalism and friendliness. Water system has been fully addressed. Karibu Tena and look forward to welcoming you back in the near future. Mustafa Lekishon

Sandy, United Kingdom
Reviewed September 26, 2016

Debauched pickup after midnight Three international calls to learn which site I was at Room with a tiny window for the first night Slippery tiles in shower cubicles No toast for B/F. Avoid 300-room series...

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Thank wenceslasg
PrideInn H, General Manager at PrideInn Hotel Raphta, responded to this review

Dear Wenceslasg, Thank you for sharing your experience with us on this platform. We have taken note of your experience and sincerely apologize for the inconvenience caused. This is to assure you that remedial measures have been put in place to avoid such experience in future. We value your support and look forward to welcoming you back. Karibu Tena. Mustafa...

Dar es Salaam, Tanzania
Reviewed September 19, 2016

please add more adverts through Kenya airways so that travellers can easly get the information about the hotel(s) kenya is a famous country in africa, add more adverts on brands found and oppoturnities available in Kenya

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Thank alepeshem
PrideInn H, General Manager at PrideInn Hotel Raphta, responded to this review

Thank you very much for your suggestion and review. We are glad, overall you found our services very good. Lawrence Kinyua

Dar es Salaam, Tanzania
Reviewed September 18, 2016

its a good place to be. good service room. staffs are friendly, the environment is cool. More improvement is require especially in food varieties, especially as the visitors comes from other country. Wireless is good.

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Helpful?
Thank amosn218
PrideInn H, General Manager at PrideInn Hotel Raphta, responded to this review

Dear Amos, Good to hear from you. Thanks for communicating back the service feedback. We have managed quality service as a result of taking into consideration our guests views. We have taken note of the concerns and this, will be addressed. Chef already working on the varieties on the card. Regards, Lawrence Kinyua

Nairobi, Kenya
Reviewed August 23, 2016

It was my first time staying there and I must say the service was great. You feel at home. The location was awesome. Everyone was constantly trying to make sure we were comfortable. We will recommend it to others.

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Thank 850lucyn
PrideInn H, General Manager at PrideInn Hotel Raphta, responded to this review

Thank you so much for your beautiful review. We to appreciate your patronage and hope to see you again soon. Lawrence Kinyua, General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Breakfast included
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Breakfast included
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Surrounded by pristine gardens and lovely flowerbeds, PrideInn Hotel – Raphta offers a haven where business and pleasure seamlessly blend. The hotel is aptly located on Raphta Road in the heart of Nairobi’s upscale Westlands district and offers exquisite facilities and services tailor-made to suit today’s travelers. DISTANCE -Distance: 0.5 kms from Nairobi’s business district -18 kms from Jomo Kenyatta International Airport -3 kms from Nairobi Railway Station CLIMATE -Warm days: Average 24° C -Cooler nights: Average 12° C -Cold months: June – July -Long rains: March – June -Short rains: October – December ... more   less 

Additional Information about PrideInn Hotel Raphta

Address: Raphta Road | Westlands, Nairobi 00200, Kenya
Location: Kenya > Nairobi
Price Range: $71 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — PrideInn Hotel Raphta 3*
Number of rooms: 100
Reservation Options:
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Hotel Style:
#23 Business Hotel in Nairobi
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Questions & Answers

Here's what travelers have asked, with answers from PrideInn Hotel Raphta staff and other travelers.
3 questions
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Questions? Get answers from PrideInn Hotel Raphta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Any room is comfortable”
 of 5 bubbles wanja2017, 3 weeks ago | Read review
“Choose the balcony rooms overlooking the courtyard”
 of 5 bubbles kevinrP1065CE, 4 weeks ago | Read review
“all are good but choose from the rooms at first floor.”
 of 5 bubbles 59saifk, Feb 18, 2017 | Read review
“Serene and Quiet, the ambiance is amazing.”
 of 5 bubbles _vmbogo98, Feb 12, 2017 | Read review
“Excellent services and excellent environment. I am amazed by the responsible amiable staff. They are just wonderful. I will come again.”
 of 5 bubbles eneo687, Feb 1, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question