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PrideInn Hotel Raphta

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1 room 2 adults 0 children
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PrideInn Hotel Raphta
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254 Reviews from our TripAdvisor Community

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Showing 251: English reviews
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Reviewed 5 days ago NEW

We had a work meeting at this location and it was a quiet comfortable place. The rooms are excellent and the beds are very comfortable. The meeting room was quite adequate and we enjoyed the coziness of the setting along with the professionalism of the staff. The only downside was the final billing had a hiccup and I had to...

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Helpful?
Thank Kevin R
PrideInnHotels, General Manager at PrideInn Hotel Raphta, responded to this review

Dear Kevin R, Thank you very much for taking time to give us this feedback. ''The rooms are excellent and the beds are very comfortable. The meeting room was quite adequate and we enjoyed the coziness of the setting along with the professionalism of the staff.'' We are thrilled and encouraged to read this. I have addressed the billing gap...

Reviewed 1 week ago

This is a highly managed hotel and up to the level of guests satisfaction. The hotel staff behaved in a well mannered, polite and caring way. The room cleanliness and the overall healthy natural environment is quite commendable. Being an indian food lover and staying at an African country, I was quite worried about what will i get to eat...

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Helpful?
Thank Saif K
PrideInnHotels, General Manager at PrideInn Hotel Raphta, responded to this review

Dear Saif K, Absolute pleasure to know you enjoyed your stay with us and glad you loved our food too. We look forward to welcoming you back. Chef Harry is motivated to read this. Karibu Tena. Mustafa Lekishon General Manager

Reviewed 1 week ago

PrideInn Raphta is very great place to live ,i have great experience i came first time in kenya i have little bit issue about food but one of guy whose name is hurry he is chef in prideinn raphta he take care us alot he is great chef because the food taste is very good

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Helpful?
Thank Abdulrehman K
PrideInnHotels, General Manager at PrideInn Hotel Raphta, responded to this review

Dear Abdulrehman K, We are all happy to know you had GREAT EXPERIENCE with us. Thank you very much for giving us your feedback. We look forward to the pleasure of welcoming you back in the near future. Karibu Tena. Mustafa Lekishon General Manager

Reviewed 1 week ago via mobile

I really enjoyed the Indian food at Pride Inn Raphta Road, their Sheff Mr Harry really is a master of the Indian dishes that I was really missing here in Kenya. Thanks Pride Inn for hospitality & the excellent kind of Indian food. I will definitely recommend Pride Inn to others.

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Helpful?
Thank Misam A
PrideInnHotels, General Manager at PrideInn Hotel Raphta, responded to this review

Dear Misam A, Thank you very much for taking time to give us your feedback on your recent stay with us. Much appreciated and we are thrilled that you loved our food too....Chef Harry promises to give even better in your next visit. Karibu Tena. Mustafa Lekishon General Manager.

Nairobi, Kenya
Reviewed 2 weeks ago

Hi Pride Inn, You hosted our group, and I must commend your staff for the the good work, especially Serah, she was always happy to help and go extra mile to assist us, Keep up the good work.we are definately coming back again and have recommeded you to our sister company.

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Helpful?
Thank _vmbogo98
PrideInnHotels, General Manager at PrideInn Hotel Raphta, responded to this review

Dear _vmbogo98, Glad that you enjoyed your stay with us. Thank you very much for the feedback and Serah is motivated to read this. Karibu Tena and we look forward to welcoming you back. Mustafa Lekishon General Manager

Reviewed 2 weeks ago

My husband and i always stay at this place anytime we visit Kenya and everything about it exceptional. the environment, food, rooms and services are superb and i greatly recommend it to anyone visiting Kenya. I would like to strongly dispute a comment i read earlier by Juelz M. about one of your staff members Serah.. she has always served...

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Helpful?
Thank Leslie L
PrideInnHotels, General Manager at PrideInn Hotel Raphta, responded to this review

Dear Leslie L, Thank you for taking time to give us your feedback on your stays with us. We are happy you had an exceptional experience with us. Looking forward to welcoming you back in the near future. Karibu Tena. Mustafa Lekishon General Manager

Reviewed 2 weeks ago

I've been to Raphta more than five times most recently was 2015 and i have ALWAYS loved the service and ambiance that the place afforded me and my company but my recent visit last month was not pleasant at all because of only one of your staff members who talked really rude about me and two of my mates though...

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Helpful?
Thank Juelz M
PrideInnHotels, General Manager at PrideInn Hotel Raphta, responded to this review

Dear Juelz M, Thank you for taking time to give us your feedback on this platform. I am glad you enjoyed your say in general apart from the incident you mentioned. I have taken this training need up and will have it addressed immediately. We value your patronage and look forward to welcoming you back in the near future. Karibu...

Reviewed 2 weeks ago

This is one of the best places to be.. I was happy with the the service and the food.. Harry, the chef is great.. His food leaves you craving for more... Best butter chicken I have had since I left India. Don't forget to ask Harry for something special when you visit... PrideInn Rhapta is the place to be...

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Helpful?
Thank Ian G
PrideInnHotels, General Manager at PrideInn Hotel Raphta, responded to this review

Dear Ian G, Thank you for the delicious review. Glad you enjoyed our food and service. Chef Harry is delighted to read this. We hope to have the pleasure of welcoming you back for more delicious meals. Karibu Tena. Mustafa Lekishon General Manager.

Hong Kong, China
Reviewed 2 weeks ago

I just loved this place. everything about it was on point. special thank you to chef Louis for the excellent meals and another thank you to Serah for making my time over there feel easy and also Mohammed. i would greatly recommend this place to anyone visiting Kenya, Nairobi. keep up the good work guys.

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Helpful?
Thank kenyanneo
PrideInnHotels, General Manager at PrideInn Hotel Raphta, responded to this review

Dear Kenyanneo, Thrilling review..... Thank you very much for taking time to give us your feedback on your recent stay with us. Chef Louis, Serah and Mohammed are truly encouraged to receive this feedback. Karibu Tena and glad you will recommend us to anyone visiting Nairobi and Kenya. We will keep up the good work and promise nothing but the...

A TripAdvisor Member
1 review
Reviewed 3 weeks ago via mobile

We had dinner at prideinn rhapta and the service and food was awesome. The waiting staff were so helpful and the fnb manageress made sure that we were well taken care of. The place is also clean. Would definitely recommend it to my friends

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Helpful?
Thank A TripAdvisor Member
MustafaLekishon, General Manager at PrideInn Hotel Raphta, responded to this review

Dear Guest, Thank you very much for taking time to give us your feedback on this platform. Glad that you enjoyed your dinner with us and that you will be recommending it to your friends. Karibu Tena Mustafa Lekishon General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Breakfast included
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Surrounded by pristine gardens and lovely flowerbeds, PrideInn Hotel – Raphta offers a haven where business and pleasure seamlessly blend. The hotel is aptly located on Raphta Road in the heart of Nairobi’s upscale Westlands district and offers exquisite facilities and services tailor-made to suit today’s travelers. DISTANCE -Distance: 0.5 kms from Nairobi’s business district -18 kms from Jomo Kenyatta International Airport -3 kms from Nairobi Railway Station CLIMATE -Warm days: Average 24° C -Cooler nights: Average 12° C -Cold months: June – July -Long rains: March – June -Short rains: October – December ... more   less 

Additional Information about PrideInn Hotel Raphta

Address: Raphta Road | Westlands, Nairobi 00200, Kenya
Location: Kenya > Nairobi
Price Range: $75 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — PrideInn Hotel Raphta 3*
Number of rooms: 100
Reservation Options:
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Hotel Style:
#23 Business Hotel in Nairobi
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Questions & Answers

Here's what travelers have asked, with answers from PrideInn Hotel Raphta staff and other travelers.
3 questions
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Questions? Get answers from PrideInn Hotel Raphta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose the balcony rooms overlooking the courtyard”
 of 5 bubbles kevinrP1065CE, 5 days ago | Read review
“all are good but choose from the rooms at first floor.”
 of 5 bubbles 59saifk, 1 week ago | Read review
“Serene and Quiet, the ambiance is amazing.”
 of 5 bubbles _vmbogo98, 2 weeks ago | Read review
“Excellent services and excellent environment. I am amazed by the responsible amiable staff. They are just wonderful. I will come again.”
 of 5 bubbles eneo687, 3 weeks ago | Read review
“Quieter rooms on both southern”
 of 5 bubbles Bmugs, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question