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PrideInn Hotel Raphta

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Room & Suite (23)
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Overview
  • Excellent59%
  • Very good25%
  • Average10%
  • Poor4%
  • Terrible2%
Travelers talk about
“chef harry”(9 reviews)
“manager mr”(4 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
3 Star Hotel
All hotel details
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Rooms
Apr 29Apr 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (381)
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377 results
Traveler rating
218
97
39
15
8
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LanguageEnglish
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218
97
39
15
8
Show reviews that mention
All reviewschef harrymanager mrserene environmentrestaurant serviceindian dishessecond homespecial thanksfront officeenjoyed my stayconference roomrooms are cleanroom servicebusiness tripswimming poolshort stayhome away from homewestlands
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1 - 5 of 377 reviews
Reviewed 1 week ago

I liked the warm reception and especially the beautiful surprise on women's day in my room. That was memorable. The staff are all very helpful. The offered their assistance and showed concern after I had had a foot injury during my stay. Serah (the short...More

Thank Beverly S
Hotel's Favorite
Reviewed October 24, 2017

I stayed three nights in this hotel in October 2017. It was a very pleasant experience indeed. It is not a fancy hotel but it does provide the necessary comfort and personal care necessary to make you feel at home from the moment you step...More

Thank Peter K
Response from PrideInnHotels, General Manager at PrideInn Hotel RaphtaResponded October 26, 2017

Dear Valued Guest, Thank you very much for your useful review of your experience . I am really pleased you enjoyed your stay with us. It is with such comments that motivate us to continue giving the exemplary services we pride ourselves on and improve...More

Reviewed 3 weeks ago

Need to improve on handling big groups for an extended period of stay. Consolidated billing system for sponsored groups is more transparent than having bills generated per every service offered. Increase food flavor to make it attractive to longer staying guests, do not relax because...More

Review collected in partnership with this hotel
Thank patrickkinyanjui
Response from PrideInnHotels, General Manager at PrideInn Hotel RaphtaResponded 2 weeks ago

Dear patrickkinyanjui, We appreciate you taking the time to share your experience with us. We appreciate your review as this is what aids us in improving. As for bill consolidation and bill generated after every service we do that for transparency and to avoid any...More

Reviewed 3 weeks ago

In month of Feb-March, I got chance to visit Nairobi. This was a business trip and I opted this hotel as I had good previous experience. This time also i did not get any problem over there. They got really very nice and friendly guys...More

Thank Pankaj K
Response from PrideInnHotels, General Manager at PrideInn Hotel RaphtaResponded 3 weeks ago

Dear Pankaj K, We thank you for taking time to share your experience. Kindly note that we are committed to ensure that every guest enjoys their stay and are grateful to know that you found our offer and service delivery to your satisfaction. We sincerely...More

Reviewed 5 weeks ago

This is one one the best places i have visited so far in my stays in Kenya. The food, service and staff were all amazing. I met alot of people that made my stay memorable from the concierge to the chef to the wait staff....More

Thank samkelly2018
Response from PrideInnHotels, General Manager at PrideInn Hotel RaphtaResponded 3 weeks ago

samkelly2018, Thank you for taking the time to share your experience with us. It is a pleasure to get positive feedback from our guests despite the on-going construction. It is always our aim to surpass our guest expectations and we look forward to another opportunity...More

View more reviews
About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Free Parking
Restaurant
Breakfast included
Hotel Amenities
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Details
Price range
$63 - $91 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Business Hotel in Nairobi
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
$63 - $91 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Business Hotel in Nairobi
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveler (37)
Room & Suite (23)
Dining (22)
Pool & Beach (1)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
eabbey
January 4, 2015|
Answer
Response from johnkilonzo |
Dear Eabbey, Yes your right. Regards, John wambua Front office executive Prideinn hotels and conferencing
-1
Votes
Ashley L
October 28, 2014|
AnswerShow all 2 answers
Response from Eugen T | Property representative |
Dear Ashley, thank you for choosing prideinn hotel raphta as your preferred accommodation destination. kindly furnish me your flight details. one way transfer is $37
0
Votes
SarahWeston
October 19, 2014|
AnswerShow all 2 answers
Response from Eugen T | Property representative |
Dear Sarah, Thank you for your interest in staying with us at Pride Inn Raphta. We have rooms and restaurant on the ground floor but currently they are not specifically designed for someone using a wheelchair. The bathroom... More
0
Votes
Room Tips
"Best Garden venue for holding baby shower events"
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"Ask for a lady named Sarah. She will hook you up."
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"Cool environment"
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"I was satisfyied."
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