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Sankara Nairobi

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#11 of 161 Hotels in Nairobi
Certificate of Excellence
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Sankara Nairobi
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774 Reviews from our TripAdvisor Community

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Showing 739: English reviews
Dubai, United Arab Emirates
Reviewed November 7, 2015

Although the hotel is modern and very good with outstanding facilities, what makes Sankara truly fantastic are the people there: Daniel in reception Jeffrey the manager Edwin the doorman Dickens in guest relations And last, but most importantly Rachel who is one of the best guest relations managers in the industry. If you want great service in a wonderful location...

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Helpful?
Thank Mzungu4Life
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Mzungu4life, It is a great pleasure to know you had a good stay while staying with us and that our staff made such a great difference. Thank you for your kind words and recognition of our staff. We have shared your compliments with the entire Sankara family. We hope to see you in the not too distant future Warm...

Reviewed November 7, 2015

i went for hackathon intending that i was going to miss my home, but i got myself just at a home far from my home. i really enjoyed the stayed because you always provide people with unexceptional condition things that makes never to regret where they are staying

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Thank Vuciri D
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Viciri D, Thank you for sharing your review and for your kind words. We are delighted to know that you have found a home in Sankara Nairobi. Our team associates are always happy to assist and are glad that they made your stay a memorable one. We look forward to welcome you back in the near future. Warm Regards,...

London, United Kingdom
Reviewed November 5, 2015 via mobile

I spent a night in sankara in October 2015 with my mum. The room was very clean and quiet. Most facilities available ie wifi/room service/laundry etc. great food and service excellent. Location of room better at the front therefore no traffic noise but it appears to be sound proof so only very little noise if room is at the back....

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Helpful?
Thank D C
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear DC, My warmest thanks for sharing the experience of your stay at the Sankara Nairobi. I am pleased to read that our team members, culinary experience and room quality contributed to a pleasant stay in London. Thank you for taking the time to us and we look forward to welcoming you back in the near future. Warm regards, Crescence.

Washington DC, District of Columbia
Reviewed November 5, 2015

My wife and I definitely enjoyed our stay with Sankara Hotel. The staff was very friendly and always helpful. We booked a Club Lounge room and enjoyed the complimentary breakfast and evening happy hour that were part of that package. We ate dinner at Open House right around the corner, and due to it raining a staff member was nice...

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Helpful?
Thank grig_tf
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Grif_tf, My warmest thanks for sharing your review of your stay at with us. I am pleased to learn that our team members and our services at the club lounge, health club and Sarabi Bar made your stay enjoyable. Thank you for taking the time to review us and we look forward to welcome you back in the near...

Maputo, Mozambique
Reviewed November 4, 2015

The hotel has 3 different restaurants (all very good), a well equipped gym, a good rooftop swiming pool and a spa. The service is excellent. Good laundry, housekeeping, service overall is there to help. Fast internet everywhere you go. Good bed and bathroom... Try to face the back of the hotel.

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Helpful?
Thank Vinidive
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Vinidive, Thank you for taking the time to review on our property and the compliments on our facilities. We are always happy to hear from our guest and more so to hear that you had an excellent stay. Your compliments on our service and facility have been shared with the entire Sankara Family We look forward to welcome you...

Nairobi, Kenya
Reviewed November 1, 2015

We were well taken care of from the gate to the restaurant. All staff were courteous and helpful. The ambiance was great and so was the food n service. What we didn't understand was the parking fee... As I thought the longer we stayed there the more money spent and that's a good thing... Felt a little punished by that...also...

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1Thank ElizabethOct2015
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Elizabeth, Thank you for taking the time to review our property and for your kind words. We are glad to learn that you enjoyed the food service and ambiance In an effort to enhance our service we have outsourced our parking facility earlier this year. This is a current best practice hotels are following including free-standing restaurants in the...

Reviewed October 31, 2015

We stayed here overnight before proceeding to Masai Mara. It is very centrally located. The room was very well decorated with local artifacts. The room was quite big. The food was also good. There is a mall just across the road from where we could get the local simcard. Overall a pleasant stay

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Thank PujaParwal
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear PujaParwal, Thank you for taking the time to review our property. We are very pleased that you enjoyed your stay with us; and had a great time at our hotel! We are looking forward to welcoming you back in the near future. Warm Regards, Crescence

Netherlands
Reviewed October 31, 2015 via mobile

for the most part the service and the location are good. hotel has a car service, but the drivers overprice the foreign guests. That is cheating. I complained about this at the concierge and at the hotel's maanger, but the complaint has still not been dealt with satisfactorily. The hotel should have reimbursed me for the exorbitantly high cost of...

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Thank aaa77
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Aaa77, Thank you for taking the time to review our property. Sankara Nairobi is dedicated to offering excellent service to all our customers regardless of their nationality. We have noted your complaint regarding the taxi charge. We launched immediate investigations and confirmed that indeed there was an overcharge. We will send you an email through your private address to...

Reviewed October 30, 2015 via mobile

I've stayed here on 3 trips now and the hotel is always good. Staff are okay but I find you do have to ask 2 or 3 times to get something...hakuna matata I guess! With only one restaurant apart from the buffet the choice can be limited during a longer stay but the food in the grill is good (tuna...

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Thank Simon B
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Simon B, Thank you for taking the time to share your experience at Sankara Nairobi, we appreciate that you took the time to review our establishment and for your constructive feedback. We are always glad to hear from our guest and to know that you enjoyed our services during your stay. We have noted your comments on delayed service...

Gloucester, United Kingdom
Reviewed October 29, 2015

Perfect for a few days stay in Nairobi. Efficient and attentive staff. Convivial atmosphere, choice of eateries and a wonderful roof top pool/bar. No hesitations in recommending. Will be top of the list for any return visits. Convenient location, suitable for business or leisure.

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Helpful?
Thank Phil223
Sankara N, General Manager at Sankara Nairobi, responded to this review

Dear Phil223, Thank you for taking the time to share your experience at Sankara Nairobi. We appreciate that you took the time to review our establishment. I was delighted to learn that your stay was enjoyable and memorable. Your kind words have been shared with the Sankara family. We look forward to welcome you back to Sankara Nairobi in the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sankara Nairobi combines international five-star standards with personal service and the authentic flavour of the new Africa. ... more   less 

Additional Information about Sankara Nairobi

Address: Woodvale Grove, Westlands, Nairobi 00606, Kenya
Location: Kenya > Nairobi
Price Range: $211 - $294 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sankara Nairobi 5*
Number of rooms: 156
Reservation Options:
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Also Known As:
Sankara Nairobi Hotel Nairobi
Hotel Style:
#4 Business Hotel in Nairobi
#7 Spa Hotel in Nairobi
#10 Family Hotel in Nairobi
#11 Romantic Hotel in Nairobi
#11 Luxury Hotel in Nairobi
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Questions & Answers

Here's what travelers have asked, with answers from Sankara Nairobi staff and other travelers.
1 question
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over a year ago

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Questions? Get answers from Sankara Nairobi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“You must have a view”
 of 5 bubbles erichamlin20, 1 week ago | Read review
“Roof top offers best view”
 of 5 bubbles 708prettym, 2 weeks ago | Read review
“Higher floor with view of the city.”
  • Standard room
  • View from the standard room
  • Standard room
  • Nice & comfortable.  Bathroom has separate tub & shower.
  • Nice & comfortable.  View of the bedroom from inside the bathroom.
 of 5 bubbles celestialg2015, 3 weeks ago | Read review
“We good a room facing a garden like outlet - it was lovely”
 of 5 bubbles 790redricka, Nov 3, 2016 | Read review
“The rooms are very good and carpeted.”
 of 5 bubbles Lizborne, Oct 24, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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