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    Sandton Palace Hotel

    Taveta Road, off Accra Rd, Nairobi 00400, Kenya
    Lowest prices for your stay
    1 room, 2 adults, 0 children
    • Excellent9%
    • Very good27%
    • Average37%
    • Poor18%
    • Terrible9%
    Aug 10, 2017
    “Only stayed one night”
    Mar 13, 2017
    “Horrible hotel”
    Free Wifi
    Free Parking
    Breakfast included
    Room Service
    Fitness center
    Wheelchair access
    Shuttle Bus Service
    All hotel details
    Nov 5Nov 6
    1 room, 2 adults, 0 children
    View all 0 deals
    Write a Review
    Reviews (22)
    Traveler rating
    Traveler type
    Time of year

    1 - 5 of 21 reviews

    Reviewed August 10, 2017

    This was a stop over hotel, not too bad inside but the area was a bit rough. Disco blaring till 3am then church service being blasted from 6am. Did the job though and we would stay there again but not for any length of time.

    Thank Dave C
    Reviewed March 13, 2017 via mobile

    Reception staff-rude,unhelpful,customer service is very low.Hotel forces guests to pay for breakfast when they want room only.Room attendants-very rude.Bad wifi connection,very dirty towels.Extra water bottle is paid for where in this era? Seriously? Worst hotel cant recommend anyone there.More

    Thank 393daisym
    Response from Sandton Palace H, Public Relations Manager at Sandton Palace HotelResponded March 16, 2017

    Dear Guest, Thank you for your feedback. We however wish to make the following clarifications: 1. We sincerely value all our customers and our receptionists are trained to ensure they treat our customers with respect. 2. We do not have a bed only rate at...More

    Reviewed September 26, 2016 via mobile

    If you want to stay a center hotel in Nairobi, you can choose this hotel definitely. We arranged transfer via Sandton palace hotel from Jomo Kenyatta airport. They replied all my questions very soon. Their correspondences are very good. Also hotel is at city center...More

    Thank Tatilci C
    Response from sandton155, Public Relations Manager at Sandton Palace HotelResponded September 28, 2016

    Dear Guest, We are honored by your generous review of our hotel. We highly value our guests and it is our intention to always respond to their needs in a timely manner. Our location in the heart of Nairobi is convenient for those who are...More

    Reviewed June 10, 2016

    Again stayed at the Sandton Palace Hotel, Nairobi from 30th May 2016 and left on the morning of Sunday 4th June 2016. I was still met y the expected good hospitality. Most impressively were two employees: Nancy at the reception was ever smiling and was...More

    Thank KennedyUG
    Response from sandton155, Public Relations Manager at Sandton Palace HotelResponded June 12, 2016

    Dear Kennedy, We are glad that you enjoyed our hospitality during your stay with us. It always our pleasure to host you at our hotel. At Sandton Palace Hotel Customer service is our priority and we are happy when our customers are happy! We have...More

    Reviewed February 8, 2016

    The Palace is a lovely place, the location is more than superb, the price is quite affordable, the breakfast buffet is above average for the budget. Overall, I would recommend it for almost anyone. And, oh, it is quite secret, perfect for those getaways.

    1  Thank kimchoge
    Response from sandton155, Public Relations Manager at Sandton Palace HotelResponded February 14, 2016

    Dear Kim, Thank you for paying us a visit. We are glad that you enjoyed our services during your stay with us and we look forward to hosting you again. Kind Regards, Monica.

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    • Top amenities
    • Restaurant
    • Bar/Lounge
    • Breakfast included
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Breakfast included
    • Shuttle Bus Service
    • Room Service
    • Free Parking
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Center with Gym / Workout Room
    • Price range
    • $29 - $90 (Based on Average Rates for a Standard Room)
    • Room types
    • Suites ,
    • Kitchenette
    • Number of rooms
    • 105
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com and Priceline so you can book your Sandton Palace Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Kenya >
    • Nairobi >
    • Nairobi Central Business District
    Sponsored by:
    Fairmont The Norfolk
    1,055 reviews
    .65 miles away
    Best Western Plus Meridian Hotel
    282 reviews
    .26 miles away
    InterContinental Nairobi
    1,049 reviews
    .56 miles away
    Sarova Stanley
    1,173 reviews
    .20 miles away
    Nearby Restaurants
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    Nearby Attractions
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    .26 miles away
    Jeevanjee Gardens
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    .24 miles away
    Questions & Answers
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    Room Tips
    "Look for something in a better area"
    Read review
    "Rooms facing Hilton Hotel side are recommended"
    Read review
    "upper floors are probably better, I was on 3rd and I just loved it!"
    Read review
    "Rooms facing Hilton Hotel are recommended for good viewing of Nairobi skyline."
    Read review
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