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    Ole Sereni

    Mombasa Road, Nairobi 00500, Kenya
    Call to book with GetARoom +1 844-802-9445
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    11/26/2017 11/27/2017
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     23 people are viewing this hotel
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    Traveler (424)
    Room & Suite (141)
    Dining (85)
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    Overview
    • Excellent34%
    • Very good41%
    • Average15%
    • Poor5%
    • Terrible5%
    Travelers talk about
    “game park” (92 reviews)
    “national park” (225 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    4.5 Star Hotel
    All hotel details
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    Rooms
    Nov 26Nov 27
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Write a Review
    Reviews (1,358)
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    431 - 435 of 1,264 reviews

    Reviewed April 24, 2016

    Rooms are large and generous. Food is awesome and if you travelling for business perfect location. Park views are gorgeous, but if you get a road facing room, then bad luck as all you see at trucks and construction.

    Thank Shollay R
    Response from Ghulam S, General Manager at Ole SereniResponded April 26, 2016

    Thank you for taking time to share your feedback. Glad to read you had a pleasant stay and we look forward to welcoming you back.

    Reviewed April 24, 2016 via mobile

    Four those on business travel, this is a place of choice. Fairy close to the airport, quiet hotel with good standard, very friendly staff and good service. It overlooks the Nairobi national park and I am sure it is also a good place for a...More

    Thank Zlatko G
    Response from Ghulam S, General Manager at Ole SereniResponded April 25, 2016

    Thank You so much for sharing your raving feedback. I am thoroughly pleased with your comments and look forward to welcoming you back.

    Reviewed April 24, 2016 via mobile

    Hotel is clean and spacious but basic. Tv channels limited and power cuts a plenty. Room service menu very limited with no starters, salads, no pasta or chicken dishes. When ordering the lady took the order for meal and drink then hung up not asking...More

    Thank Helly J
    Response from Ghulam S, General Manager at Ole SereniResponded April 25, 2016

    Thank you for taking time to share your stay feedback. I will review the Room Service Menu offerings to ensure it includes the items you have stated. We look forward to welcoming you back.

    Reviewed April 23, 2016 via mobile

    I stayed here for a conference. They had overbooked so the first night, they put me at another hotel without telling my organization. The second day, someone at reception told me I wasn't staying there that night even though I was. The restaurant has good...More

    Thank bosphorus104
    Response from Ghulam S, General Manager at Ole SereniResponded April 25, 2016

    Thank you for sharing your feedback. Please allow me to check on your reservation as I fully understand how frustrating it can be to switch hotels. We look forward to welcoming you back.

    Reviewed April 22, 2016

    We chose this hotel because it was recommended to us, and it's proximity to the airport. We were arriving at JKO at 11:00pm and had a next-morning flight out at 9:00am. It took about 10-12 minutes to get to the hotel. It was in the...More

    Thank Tabcolorado
    Response from Ghulam S, General Manager at Ole SereniResponded April 25, 2016

    Thank you for sharing your well thought-out feedback. I am pleased to learn that your stay was pleasant although very short. We look forward to having you with us in near future.

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Outdoor pool
    Details
    • Price range
    • $158 - $252 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Spa Hotel in Nairobi
    • #13 Family Hotel in Nairobi
    • #15 Business Hotel in Nairobi
    • #19 Luxury Hotel in Nairobi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 134
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Travelocity, Orbitz, Agoda, Expedia, Hotels.com, TripOnline SA, Hotwire, getaroom.com and Cancelon so you can book your Ole Sereni reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Kenya >
    • Nairobi
    • Also Known As
    • Ole - Sereni Hotel, Nairobi Hotel Nairobi
    Add Photo Photos
    Traveler (424)
    Room & Suite (141)
    Dining (85)
    Pool & Beach (11)
    Hotel & Grounds (230)
    Bathroom (17)
    Business Center & Event Rooms (6)
    Nearby
    Sponsored by:
    Eka Hotel Nairobi
    868 reviews
    .23 miles away
     
    The Boma Nairobi
    671 reviews
    .88 miles away
     
    Nearby Restaurants
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    Nearby Attractions
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    Go Kenya Tours and Safaris
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    .18 miles away
    Ask a question
    Questions & Answers
    ptrix
    September 26, 2017|
    AnswerShow all 7 answers
    Response from Lincoln M | Reviewed this property |
    The hotel will guide on car rental and get you one. Since the hotel is next to main southern bypass highway getting to the animal orphanage is 5 to 10 minutes drive. The elephant orphanage is slightly ahead of main orphanage... More
    1
    Vote
    Shonna L
    June 24, 2017|
    AnswerShow all 4 answers
    Response from Marcel G | Reviewed this property |
    please check on their Website but as said above already above it is very easy accessible by cab from the Airport some 10 to 15 min drive on the left side of the mainroad into Downtown Nairobi. Have a fine nice trip.
    0
    Votes
    Bill K
    May 29, 2017|
    Answer
    Response from Karl H | Property representative |
    Hi There, Thank you for your query. For a Romantic Dinner, I would suggest our Roof Top restaurant 'Eagles' which is a perfect venue. For further queries, please call my colleague 'Roy' at 0731 436571. We look forward to... More
    1
    Vote
    Room Tips
    "ask for room facing game park"
    Read review
    "Make sure to get a room overlooking the park"
    Read review
    "Ask for one overlooking the national park. A private balcony comes with views of wildlife literally in the..."
    Read review
    "I had the perfect view over the adjoining national park but I suppose higher up floors will give a maybe even..."
    Read review
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