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Ole Sereni

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Ole Sereni
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1,017 Reviews from our TripAdvisor Community

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Showing 944: English reviews
Knoxville, Tennessee
2 reviews
5 of 5 stars Reviewed August 11, 2015

We recently traveled to Nairobi to hold a four day workshop and held it at the Ole-Sereni. The staff was amazing! All of our workshop participants enjoyed the breaks, coffee, tea, snacks, and lunch. The AV in the conference room was great. The eight days we were there, the WiFi was excellent except for one three hour block, which was... More 

Review collected in partnership with this hotel

Helpful?
Thank Allyn M
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you so much for taking time to share your positive feedback. I am extremely pleased to learn that your workshop was a success. We look forward to welcoming you back. More 

1 review
4 of 5 stars Reviewed August 3, 2015

We stayed for 4 nights at this hotel as we had business in Nairobi. The rooms were cosy and homely.We ate at the restaurant over looking the park and had an exciting time watching lion cubs wander near the hotel. The staff were very warm, friendly and courteous, especially one Beth, going out of her way to make our stay... More 

Helpful?
Thank Prashant A
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you so much for taking time to share your positive feedback. I must say you are the very few privileged (or I should say Extremely Lucky) to have the sighting of LION CUBS!!!! I am sure it was a memorable experience and we will surely share your sentiments for 'Beth'. We look forward to welcoming you back. More 

San Francisco, California
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 2, 2015

We chose to stay here the night before we departed from Nairobi. It is about 15 minute drive from the airport. The hotel is very modern, clean and well run. The rooms are small, even their family room was small but well designed. The food in the restaurants was good and staff polite and helpful, but the service was slow... More 

Helpful?
Thank BLKELL
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you for taking time to share your feedback. I am pleased to learn that your stay ws pleasant apart from the slow service delivery which we will address right away. We look forward to welcoming you back. More 

Level Contributor
56 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed August 1, 2015

We probably spent less than 12 hours in this hotel in between flying in from London and then flying out to Zanzibar the following day - it is really closer to the airport, from memory about 6km or 20/30 mins in a car. The setting over looking the park where you can sit and drink a beer and enjoy some... More 

Helpful?
Thank dentonsdestinations
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you for taking time to share your positive feedback. We look forward to welcoming you back. More 

Germiston, South Africa
Level Contributor
27 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed July 30, 2015

We stayed at Ole Sereni hotel for two nights during our hiking holiday at mount Kenya and were very happy with our choice. The hotel is well located 20 mins from the airport. My room on the first night faced the road which is under construction but didn't bother me as it was a Sunday and there wasn't any work... More 

Helpful?
Thank BluffyBoy
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you so much for sharing your positive stay experience. I am glad you appreciate our product and services. We look forward to welcoming you back. More 

Dubai
Level Contributor
228 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
3 of 5 stars Reviewed July 28, 2015

If you are diong a stop over , need to be near to the airport and or will visit industrial sites on nairobi - mombasa road then this is the hotel you need to stay. The roosm are not that fantastic especially if you looking to the high way and the furtniture looks quite old and its almost looks older... More 

Helpful?
Thank DORDubai
Ghulam S, General Manager at Ole Sereni, responded to this review

I thank you for taking time to share your feedback. We have taken stock of your comments which will be addressed with high priority. We look forward to welcoming you back. More 

Houston, Texas
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 28, 2015

Six of us arrived for showers and dinner on our way back from a tented camp in the Maasai Mara. A mistake on our side left us without a room. The Ole Sereni took responsibility for the issue, and repaired our mistake at their expense. I have stayed in hotels around the World, and have never been treated this well!... More 

Helpful?
Thank LeRoyz
Ghulam S, General Manager at Ole Sereni, responded to this review

I must say this one of the most overwhelming positive reviews we have received to date. I am very pleased to know that you enjoyed our hospitality. We surely look forward to welcoming you back. More 

Boston, Massachusetts
Level Contributor
3 reviews
5 of 5 stars Reviewed July 24, 2015

The hotel is very close to the airport. They have a great variety of meal offers and the ambience is lovely especially at night on the deck. Breakfast options are great. We had a great stay and the staff was friendly and very hospitable. Thank you Simon! ( Sales Account Manager) for helping with the planning and execution of our... More 

Helpful?
Thank Maggie M
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you so much for taking time to share your positive review. I am very pleased to learn that your stay was excellent and I will share your sentiments with Simon. We look forward to welcoming you back. More 

Leicester, United Kingdom
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 23, 2015

This is really a smart and comfortable hotel, professional and also sometimes slightly impersonal service. The breakfast buffet is amazing, highlight for me being the fresh beetroot juice, pineapple with mint, passion juice etc and the creamed spinach. Excellent coffee. The pool is very special, with views over the national park and there is a well equipped gym (though why... More 

Helpful?
Thank Julian W
Ghulam S, General Manager at Ole Sereni, responded to this review

I really appreciate you taking time to share your positive experience. I am very pleased to know that your found our product and services delightful. We look forward to welcoming you back. More 

Durban, South Africa
1 review
4 of 5 stars Reviewed July 22, 2015

It was my first trip to Kenya and Ole Sereni was an absolute gem. Extremely competent and freindly staff and really comfortable public spaces. Extremely happy to find a prayer room there, but equally disappointed to find bacon and pork on the menu after being advised that the hotel provided halaal meals. That is my one criticism of an otherwise... More 

Review collected in partnership with this hotel

Helpful?
Thank aslamk225
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you so much for taking time to share your feedback. I am pleased to learn that your stay was pleasant. On your comments regarding 'Halal Food', yes we do serve only halal meat when it comes to lamb, chicken and beef. We look forward to welcoming you back. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
Ole Sereni is a premium wildlife resort strategically located just off the Mombasa road overlooking the Nairobi National Game Park. Centrally positioned between the international airport and the city center, this is the only hotel bordering the wilds of the National Park. Ole Sereni offers all comforts and services to the business as well as leisure travelers and enjoys proximity to the central business district, international organizations, financial institutions, government offices and industrial area. ... more   less 

Additional Information about Ole Sereni

Address: Mombasa Road, Nairobi 00500, Kenya
Location: Kenya > Nairobi
Price Range: $191 - $337 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Ole Sereni 4.5*
Number of rooms: 134
Reservation Options:
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Also Known As:
Ole - Sereni Hotel, Nairobi Hotel Nairobi
Hotel Style:
#10 Spa Hotel in Nairobi
#13 Family Hotel in Nairobi
#15 Business Hotel in Nairobi
#16 Luxury Hotel in Nairobi
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