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Ole Sereni

Expedia.com$169*
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06/04/2017 06/05/2017
1 room 2 adults 0 children
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1,240 Reviews from our TripAdvisor Community

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There are newer reviews for Ole Sereni
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Showing 1,155: English reviews
Reviewed May 15, 2016

We decide to have dinner out, than we went to the Ole Sereni Restaurant at the fourth floor, we had a very very nice waiter called Mr Paul. He was a big help to us on choosing the right dish, the perfect drink, and the Barmen and the Cheff were also perfect! I really recommend you to go and have...

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Helpful?
Thank Graziela C
Ghulam S, General Manager at Ole Sereni, responded to this review

I truly thank you for sharing such a positive review. Paul is one of our Star performers and I am glad you enjoyed his services. We will surely share your sentiments with him and surely look forward to welcoming you back. Karibu Tena

Lahti, Finland
Reviewed May 14, 2016

Booked a day room during a short layover in Nairobi, and it was a real treat. Wonderful view to the natural park. The staff was attentive and seemed genuinely kind. I highly recommend the spa treatments (much needed after a week of hard work in Western Kenya). Food is nice and with a lot of variety. Airport pick up /...

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Helpful?
Thank Rii H
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you so much for taking time to share your positive experience. I am glad you enjoyed our Spa services and we look forward to having you with us soon.

Mombasa, Kenya
Reviewed May 12, 2016 via mobile

Very welcoming. Humbling reception. Very apetizing food. Excellent customer care. And very clean and comforting rooms. I would recommend businesses to have their conferences here because this hotel accomodates all cultures very well.

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Helpful?
Thank Peter M
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you so much for your raving reviews. I am very pleased to learn about your pleasant experience and look forward to welcoming you back.

London, United Kingdom
Reviewed May 10, 2016

Lovely hotel, will be back very soon! A very relaxed hotel with all the facilities that you need. All the staff were charming & couldn't do more for you! My room was amazing & I had a fantastic view of the game park - great stay!

Review collected in partnership with this hotel
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Helpful?
Thank sh21311
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you for posting an overwhelming response. I am very pleased that we got Full Points and look forward to welcoming you back.

Cairo, Egypt
Reviewed May 10, 2016

I was not a guest in the hotel, though I went to the "big five" restaurant they offer quality food and the restaurant is overlooking the Nairobi National Park. the restaurant was a very nice one and offering good menu with a lot of varieties, they offer steak marinated with Jack Daniels just amazing.

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Helpful?
Thank Amir H
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you so much for sharing your culinary experience. Jack Daniels stake is one of my favourite ones as well :) We look forward to having you back with us soon.

Liverpool
Reviewed May 9, 2016

This hotel has a number of plus points – great Wi-Fi in the rooms for VOIP calls, an excellent standard of food on the dinner menu, good security in and around the hotel and staff who were both pleasant and efficient. In addition I had a room which looked over the National Park and although no wild animals made their...

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Helpful?
Thank JohnSCD
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you so much for sharing your positive feedback. Regarding your comment on rooms looking tired, I would like to mention that we are ion the process of giving them a facelift and in your future visits, you will see enhanced interiors. We look forward to welcoming you back.

Le Mont-sur-Lausanne, Switzerland
Reviewed May 9, 2016

Every bod is doing their best, welcoming and bringing a lot of concerne and attention to their customers. The 4th floor restaurant is a great location with a magnificent view on the Park Too bad our room were facing the other side giving a totally different comfort along the high way in construction...

Review collected in partnership with this hotel
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Helpful?
Thank X1262KHjohnv
Ghulam S, General Manager at Ole Sereni, responded to this review

I thank you for sharing your positive experience. We look forward to welcoming you back.

New Delhi, India
Reviewed May 9, 2016

Good comfortable rooms, great views of the park. Staff were courteous and pleasant. Used the gym daily - gets crowded in the evening with a lot of local members, really wished it would be open 24 h for the hotel guests!

Review collected in partnership with this hotel
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Helpful?
Thank mandevasant
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you so much for sharing your positive experience. We look forwarsd to welcoming you back.

Nairobi, Kenya
Reviewed May 7, 2016

although some of the decor looks a bit tired, everything works well - even the wifi. Breakfast buffet maybe tries too hard to cater for everyone, but otherwise food was very good. Nothing too much trouble for the waiters. With Nairobi's ever-increasing traffic, being near the airport is a big advantage. Some early-morning noise every day in the corridors outside...

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Helpful?
Thank ian c
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you so much for sharing your feedback. I have taken note on your comment of rooms looking tired and we are in the process of upgrading it. I am sure you future visits will see this change and we look forward to welcoming you back.

Colorado Springs, Colorado
Reviewed May 7, 2016 via mobile

The Ole-Sereni Hotel is a beautiful hotel located very close to the Jomo Kenyatta International Airport. So, if you have business near the airport, this is an ideal place to stay. You should also opt for a room on the side facing the National Park, it is nice to have a view that looks at the natural landscape which makes...

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Helpful?
Thank Stephanie M
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you so much for taking time to share your in-depth feedback. I see that your stay was a combination of good and average levels of service. We are in the process of upgrading our rooms on interiors and I am sure on your future visits, you will see an improved product. We look forward to welcoming you back.

Questions? Get answers from hotel staff and past guests. Ask a question

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Ole Sereni is a premium wildlife resort strategically located just off the Mombasa road overlooking the Nairobi National Game Park. Centrally positioned between the international airport and the city center, this is the only hotel bordering the wilds of the National Park. Ole Sereni offers all comforts and services to the business as well as leisure travelers and enjoys proximity to the central business district, international organizations, financial institutions, government offices and industrial area. ... more   less 

Additional Information about Ole Sereni

Address: Mombasa Road, Nairobi 00500, Kenya
Location: Kenya > Nairobi
Price Range: $180 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Ole Sereni 4.5*
Number of rooms: 134
Reservation Options:
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Also Known As:
Ole - Sereni Hotel, Nairobi Hotel Nairobi
Hotel Style:
#10 Spa Hotel in Nairobi
#13 Family Hotel in Nairobi
#15 Business Hotel in Nairobi
#16 Luxury Hotel in Nairobi
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Questions & Answers

Here's what travelers have asked, with answers from Ole Sereni staff and other travelers.
15 questions
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See all questions (15)

Questions? Get answers from Ole Sereni staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“facing national park”
aliakberjamali, 1 week ago | Read review
“Rooms with even numbers have a lovely view of the park.”
EdwintheGray, 1 week ago | Read review
“Definitely try a room that faces the park for a lovely view.”
Martin_Wahogo, 2 weeks ago | Read review
“All rooms are off corridors - try and get one far away from the doors connecting to the main stair way.”
Dom9610, 4 weeks ago | Read review
“Ask for a room overlooking the National Park”
stevefI4622GQ, Apr 11, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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$169* /night
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Prices are for 1 room, 2 adults
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