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    Ole Sereni

    Mombasa Road, Nairobi 00500, Kenya
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    Best prices for your stay
    8/6/2017 8/7/2017
    $169
    $169
    $169
    Traveler (369)
    Room & Suite (120)
    Dining (74)
    Eka Hotel Nairobi
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    Overview
    • Excellent33%
    • Very good42%
    • Average15%
    • Poor5%
    • Terrible5%
    Travelers talk about
    “game park” (89 reviews)
    “national park” (211 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Rooftop Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    4.5 Star Hotel
    All hotel details
    Eka Hotel Nairobi
    767 reviews
    #14 of 164 hotels in Nairobi
     
    Villa Rosa Kempinski Nairobi
    704 reviews
    #2 of 164 hotels in Nairobi
     
    The Lazizi Premiere
    81 reviews
    #13 of 164 hotels in Nairobi
     
    The Boma Nairobi
    632 reviews
    #6 of 164 hotels in Nairobi
     
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    Rooms
    Aug 6Aug 7
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,271)
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    There are newer reviews for Ole Sereni
    See the most recent reviews

    281 - 285 of 1,184 reviews

    Reviewed July 17, 2016 via mobile

    Went for the buffet as we were short of time (had a plane to catch) . It took 30 minutes to get drinks served. Asked for bill which took another 30 minutes. Food was OK against much higher expectations - not good value for money....More

    Thank Martin T
    Response from Ghulam S, General Manager at Ole SereniResponded July 20, 2016

    Thank you for sharing your experience. I regret to learn about the inconveniences you faced and ensure they are rectified right away. We look forward to welcoming you back.

    Reviewed July 13, 2016 via mobile

    Hotel is situated near the National park. From your hotelroom you can have a view on the park. Rooms are clean, coffeemaker available en fridge. Food in the restaurant is very nice, poolbar menu not many choices, but if you have special requests. The staff...More

    Thank Linda Z
    Response from Ghulam S, General Manager at Ole SereniResponded July 14, 2016

    Thank you so much for taking time to share your positive feedback. I am very pleased to learn about your experience and we look forward to welcoming you back.

    Reviewed July 11, 2016 via mobile

    I stayed for two nights in Ole Sereni. The room with the nice National Park view seemed very nice but I had few complaints: the bed I slept in was a queen bed made by 2 single beds and the middle of the bed where...More

    Thank Fırat N
    Response from Ghulam S, General Manager at Ole SereniResponded July 13, 2016

    Thank you for sharing your experience. I regret to learn about the inconvenience you faced. We ensure they are dealt with right away and look forward to welcoming you back.

    Reviewed July 11, 2016

    The hotel is incredibly convenient if you need to be at the airport, but otherwise, it was really overpriced and the rooms were very, very simple. Check in took forever and was super inefficient, and our air conditioning was broken and had to be fixed...More

    Thank HeatherKennedy
    Response from Ghulam S, General Manager at Ole SereniResponded July 12, 2016

    Thank you for taking time to share your feedback. I have taken stock of the inconveniences you faced with us which will be dealt with right away. I do apologise for this inconvenience caused and request you to reconsider our services in future with an...More

    Reviewed July 11, 2016

    Some of the staff is very hostile, spoke to me very rudely while trying to get milk for my baby, they had set up milk next to the room and refreshments which were not meant for all guests but for people visiting for a conference,i...More

    Review collected in partnership with this hotel
    Thank Mbula K
    Response from Ghulam S, General Manager at Ole SereniResponded July 22, 2016

    Thank you for bringing this issue to my attention. Please allow me to contact you to understand your complaint further.

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Center with Gym / Workout Room
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Center with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • $189 - $250 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #10 Spa Hotel in Nairobi
    • #13 Family Hotel in Nairobi
    • #15 Business Hotel in Nairobi
    • #16 Luxury Hotel in Nairobi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 134
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Agoda, Travelocity, Priceline, Hotwire, Cheap Tickets and getaroom.com so you can book your Ole Sereni reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Kenya >
    • Nairobi
    • Also Known As
    • Ole - Sereni Hotel, Nairobi Hotel Nairobi
    Add Photo Photos
    Traveler (369)
    Room & Suite (120)
    Dining (74)
    Pool & Beach (11)
    Hotel & Grounds (209)
    Bathroom (15)
    Business Center & Event Rooms (6)
    Nearby
    Eka Hotel Nairobi
    767 reviews
    .23 miles away
     
    Boma Inn Nairobi
    100 reviews
    .89 miles away
     
    The Panari Hotel
    339 reviews
    .71 miles away
     
    Hotel Greton
    12 reviews
    1.60 miles away
     
    Nearby Restaurants
    Captain's Terrace Restaurant
    22 reviews
    .28 miles away
    The Spur Restaurant at EKA Hotel
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    .22 miles away
    Big Five Restaurant & Bar
    79 reviews
    .54 miles away
    Pampa Churrascaria
    92 reviews
    .71 miles away
    Nearby Attractions
    African Heritage House
    74 reviews
    1.81 miles away
    Kenya Walking Survivors Safaries
    152 reviews
    .47 miles away
    All Time safaris - Day Tours
    18 reviews
    1.81 miles away
    Railway Museum
    166 reviews
    2.84 miles away
    Ask a question
    Questions & Answers
    Shonna L
    June 24, 2017|
    AnswerShow all 4 answers
    Response from Marcel G | Reviewed this property |
    please check on their Website but as said above already above it is very easy accessible by cab from the Airport some 10 to 15 min drive on the left side of the mainroad into Downtown Nairobi. Have a fine nice trip.
    0
    Votes
    Bill K
    May 29, 2017|
    Answer
    Response from Ghulam S | Property representative |
    Hi There, Thank you for your query. For a Romantic Dinner, I would suggest our Roof Top restaurant 'Eagles' which is a perfect venue. For further queries, please call my colleague 'Roy' at 0731 436571. We look forward to... More
    1
    Vote
    Larry K
    April 1, 2017|
    AnswerShow all 3 answers
    Response from Ghulam S | Property representative |
    Hi Larry, Unfortunately for some reason I cannot post our e-mail ID (as per tripadvisor rules). Please visit our website. +254 0732 191000 Please let me know if you need any further info and wish you pleasant travels.
    0
    Votes
    Room Tips
    "Hand spray in toilets"
    Read review
    "Facing the Game preserve is a must and a high floor is better"
    Read review
    "Get bigger room and shop outside of hotel for tours and guides."
    Read review
    "A view of national park is really nice"
    Read review
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