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    Ole Sereni

    Mombasa Road, Nairobi 00500, Kenya
    Save
    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE $5
    $212
    $207
    $212
    $212
    Traveler (348)
    Room & Suite (108)
    Dining (73)
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    Overview

    • Excellent33%
    • Very good39%
    • Average15%
    • Poor5%
    • Terrible5%
    Travelers talk about
    “game park” (88 reviews)
    “national park” (201 reviews)
    Free Wifi
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness center
    Spa
    4.5 Star Hotel
    All hotel details
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    Rooms
    May 7May 8
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    1 room, 2 adults, 0 children
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    Traveler rating
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    Reviewed July 11, 2016

    Ole Sereni as a Hotel is very nice as it is middle in a Safari Park. However, in the evening the restaurant was fully occupied, the restaurant in the upper floor as well. Almost all guests were people from outside (not residents) and upstairs was...More

    Helpful?
    Response from Ghulam S, General Manager at Ole Sereni

    Thank you so much for taking time to share your very valuable feedback. I sincerely regret to learn about your dining experience. Our priority has always been our in-house guest but we surely failed to showcase it. I can assure you that this incident will...More

    Reviewed July 11, 2016 via mobile

    The hotel itself it's clean, well kept and tidy. The rooms are the same, little touches like rose petals on the bed. Breakfast is expensive though at $35 per person for buffet style food is a bit steep. Pool is quite small also. The aircon...More

    Helpful?
    Response from Ghulam S, General Manager at Ole Sereni

    Thank you for taking time to share your feedback. I regret the inconvenience you faced with the Air-conditioning which is now sorted and we look forward to welcoming you back.

    Reviewed July 10, 2016

    had a stop over here for a couple of nights. the hotel was all part of our safari package chosen by our travel agent. have to say service, food, rooms were all of a high standard didn't know what to expect, but i was pleasantly...More

    Helpful?
    Response from Ghulam S, General Manager at Ole Sereni

    Thank you for taking time to share your positive feedback. On your views regarding Nairobi, it has come a long way since then now and it's safe to be out in the city visiting shops. The country is evolving for the better. We look forward...More

    Reviewed July 7, 2016 via mobile

    Everyone in my travel party loved his hotel. Rooms are gorgeous, 24/7 service at bar and restaurant and great service- very responsive to each request and great wifi! Also looks out on game park, which is an amazing view from our hotel room. In my...More

    Helpful?1  
    Response from Ghulam S, General Manager at Ole Sereni

    I truly delighted to read your feedback. Thank you so much for taking time to share it. We look forward to welcoming you back.

    Reviewed July 5, 2016

    Beautiful view to the Nairobi National Park. Few km from the International airport. Excellent food, delicious deserts. Variety of drinks many cocktails to choose from. Excellent rooms, good service. Caters for tourists and businesses people.....

    Helpful?
    Response from Ghulam S, General Manager at Ole Sereni

    Thank you so much for sharing your pleasant experience and we look froward to welcoming you back.

    Eka Hotel Nairobi
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    Villa Rosa Kempinski Nairobi
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    Fairmont The Norfolk
    935 reviews
    #6 of 162 hotels in Nairobi
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Center with Gym / Workout Room
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Center with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • $215 - $279 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Spa Hotel in Nairobi
    • #13 Family Hotel in Nairobi
    • #14 Business Hotel in Nairobi
    • #16 Luxury Hotel in Nairobi
    Photos
    Traveler (348)
    Room & Suite (108)
    Dining (73)
    Pool & Beach (11)
    Nearby
    Nearby Hotels
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    Nearby Restaurants
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    Big Five Restaurant & Bar
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    The Spur Restaurant at EKA Hotel
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    .22 miles away
    Pampa Churrascaria
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    Nearby Attractions
    Kenyatta International Conference Center
    370 reviews
    3.08 miles away
    African Heritage House
    73 reviews
    1.81 miles away
    Kenya Walking Survivors Safaries
    134 reviews
    .47 miles away
    All Time safaris - Day Tours
    18 reviews
    1.81 miles away
    Questions & AnswersAsk a question
    Larry K
    What is the phone number and e-mail address for the hotel? I need this information for my visa approval and can' find it .
    April 1, 2017|
    Answer Show all 3 answers
    Response from Ghulam S | Property representative |
    Hi Larry, Unfortunately for some reason I cannot post our e-mail ID (as per tripadvisor rules). Please visit our website. +254 0732 191000 Please let me know if you need any further info and wish you pleasant travels.
    0
    Votes
    Judy P
    We Have two nights stay before starting an 11 day tour, are there any day trips that we can do from this hotel. Also the cost of taxi from airport if anyone is aware. To Travel to local attractions what form of transport is available? Thanks Judy
    March 24, 2017|
    Answer Show all 2 answers
    Response from Ghulam S | Property representative |
    Hi Judy, Thank you for your query. Please let me have your email address and we can send you the range of services we offer at our Travel Desk. Kind Regards, Ghulam Samdani General Manager
    1
    Vote
    384rhondas
    How far is the airport from the hotel and do they offer shuttle service?
    October 14, 2016|
    Answer Show all 10 answers
    Response from Evemania | Reviewed this property |
    I gather they do but I was picked up privately by my company.
    0
    Votes
    Room Tips
    "All rooms are off corridors - try and get one far away from the doors connecting to the main stair way."
    Read review
    "Ask for a room overlooking the National Park"
    Read review
    "Pick something on the park side of the hotel for a chance to see animals from your balcony."
    Read review
    "If you are there during day time, a room facing the park is nice, even though few animals seem to come close..."
    Read review