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254 Ole Sereni

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Mombasa Road, Nairobi 00500 Kenya
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Traveler (687)
Room & Suite (237)
Dining (123)

About

#43 of 336 hotels in Nairobi
Location
Cleanliness
Service
Value
Ole Sereni is a premium wildlife resort strategically located just off the Mombasa road overlooking the Nairobi National Game Park. Centrally positioned between the international airport and the city center, this is the only hotel bordering the wilds of the National Park. Ole Sereni offers all comforts and services to the business as well as leisure travelers and enjoys proximity to the central business district, international organizations, financial institutions, government offices and industrial area.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Valet parking
Wifi
Pool / beach towels
Outdoor pool
Fitness / spa locker rooms
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Kids' meals
Outdoor dining area
Poolside bar
Car hire
Taxi service
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Massage
Salon
24-hour security
BBQ facilities
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Bathrobes
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Great View
Languages Spoken
English, Swahili
1836Reviews27Q+A100Room tips
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Popular mentions
Pendo A wrote a review Oct 19
2 contributions5 helpful votes
Worst place that condones gender violence. 2) got there before my husband( white) did. Stayed for 1 hour without being attended to. My husband came shortly and our Table was flooded with waiters. Mcheeew! Never coming back.
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Date of stay: October 2021Trip type: Traveled as a couple
1 Helpful vote
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Kimmmy12 wrote a review Oct 14
Manchester, United Kingdom37 contributions1 helpful vote
We had one night in the hotel and we found all the staff kind, helpful and welcoming. The room was clean with a large comfortable bed and views over the national park. There is now a busy road splitting the 2 meaning the pool experience isn't ideal but this isn't the hotel's fault. We headed to the Acacia restaurant for out evening meal and this is where the offending incident occurred. Our waiter Julius was very nice and helpful, my sister is vegan so we needed the menu adapting, which the chef was able to do. However when it came to pay Julius took an exceptionally long time to bring our change, bearing in min it was no late and we were tired. When the change arrived it was all mixed up and the receipt had gone. I began to count the change out which I don't think he expected. My sister asked for the receipt and he went off to get it. When he came back he had the total had written on a scrap of paper and not the printed receipt. The total was the same. He said he was sorry and had 2 other payment envelopes and was trying to make out ee had had a mix up with our change. By this point there were only 2 other tables in the restaurant. There was no mix up. This was purposeful. We were short 1400 KES and he had brought an extra 1000 so we were still short 400KES. While I was trying to count the correct change he kept talking to me by way of distraction and said he had forgotten to bill the water for 300 so I gave him a further 300 and left. I suspect he did not put this water through the til system and pocketed the extra 700KES for himself. This left an extremely bitter taste in my mouth and marred my so far excellent experience there.
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Date of stay: October 2021Trip type: Traveled with family
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Jose F wrote a review Sep 2021
2 contributions
I've stayed at the old Ole and now the new Ole. Obviously, the new Ole has better amenities (bar, pool, restaurants, etc). The only thing lacking at the new Ole is the pizza oven that the Old Ole has. Also, the new Ole's rooms seem to have a mosquito problem. In the few hours I've been in the room, I've killed four mosquitos. I'm not certain how they got in, as I haven't opened the window facing the safari park area.
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Date of stay: September 2021
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Trip type: Traveled on business
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arthemise21 wrote a review Aug 2021
Brussels, Belgium177 contributions54 helpful votes
Spotless business hotel not far from the airport and with a great view of Nairobi National Park (particularly in the breakfast room). Very comfortable bed, spotless bathroom, with the luxury & comfort level you would expect of a 3 or 4 stars business hotel in Europe. Very quiet at night. The only downsides are the absence of mosquito net and the fact that internet didn't work while we were there (or rather, we weren't able to connect). Good level of service otherwise.
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Date of stay: August 2021
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Rita Isabella wrote a review Aug 2021
1 contribution
Loved the service of one particular gentleman at the reception. Elias keep up the awesome work you made my stay there great😃. The place is. The view of Nairobi National Park is awesome and totally breath taking.
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Date of stay: October 2020
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PRICE RANGE
$102 - $197 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ole - sereni hotel, nairobi hotel nairobi
FORMERLY KNOWN AS
Ole Sereni
LOCATION
KenyaNairobi
NUMBER OF ROOMS
134
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Frequently Asked Questions about 254 Ole Sereni
Which popular attractions are close to 254 Ole Sereni?
Nearby attractions include Leisurelinks Tours & Safaris Ltd (0.4 miles), Captains Club & Casino (0.3 miles), and Playland Amusement Park (0.3 miles).
What are some of the property amenities at 254 Ole Sereni?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at 254 Ole Sereni?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at 254 Ole Sereni?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at 254 Ole Sereni?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to 254 Ole Sereni?
Conveniently located restaurants include Soaring Eagle Spur - Nairobi, Big Five Restaurant & Bar, and panari hotel.
Are there opportunities to exercise at 254 Ole Sereni?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does 254 Ole Sereni have an airport shuttle?
Yes, 254 Ole Sereni offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at 254 Ole Sereni?
Yes, dry cleaning and laundry service are offered to guests.
Does 254 Ole Sereni offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at 254 Ole Sereni?
The staff speaks multiple languages, including English and Swahili.