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The Ndemi Place

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Ndemi Close, off Ndemi Road P.O. Box 22237, Nairobi 00508 Kenya
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Traveler (53)
Room & Suite (32)
Dining (4)

About

#62 of 299 hotels in Nairobi
Location
Cleanliness
Service
Value
Tucked away in a serene natural resort of Kenya’s capital city, The Ndemi Place is the ideal stop over for guests seeking peace and vintage charm in the city of Nairobi. Enjoy the warm and inviting touch of guest house hospitality combined with all contemporary comforts for the distinguished business or leisure traveler.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Golf course
Tennis court
Children's television networks
Children Activities (Kid / Family Friendly)
Airport transportation
Secured parking
Wifi
Restaurant
Breakfast available
Breakfast in the room
Kid-friendly buffet
Kids' meals
Special diet menus
Conference facilities
Banquet room
Meeting rooms
BBQ facilities
Baggage storage
Non-smoking hotel
Outdoor furniture
Picnic area
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Safe
Bottled water
Iron
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Residential Neighborhood
Mid-range
Languages Spoken
English, Swahili
105Reviews2Q+A17Room tips
Traveler rating
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Popular mentions
Trevor S wrote a review Nov 2020
Stoke-on-Trent, United Kingdom194 contributions74 helpful votes
Hard to imagine that you are in the midst of a busy metropolis, with it being so peaceful and relaxing. Friendly, attentive staff and a special big thank you to Tina for looking after us. Rooms spacious, clean and bed was supportive and comfortable.
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Date of stay: October 2020
Value
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1 Helpful vote
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Keem J wrote a review Oct 2018
Lagos, Nigeria4 contributions
We arrived in the afternoon which was the perfect time for a tea in the beautiful garden. This place is literally an oasis - with old trees, plants everywhere and spacious lawn. We learned it was the pre-independence residence of a Scandinavian ambassador. The guesthouse really breathes the 'old Nairobi in the new Nairobi' as Bernard the super friendly manager coins it. If you are looking for the perfect modern, newly built hotel, then this place is not for you. But we will surely come back - also because the guesthouse supports two less privileged schools in Eldoret.
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Date of stay: October 2018Trip type: Traveled as a couple
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Edith K wrote a review Jul 2018
7 contributions
For nature and tranquil lovers lookin for a quick getaway not so far from their house(literally) look no further.Quiet environment to get away from the hustle and bustle of the city.Easy accessibility in and out by uber....the local The Hub is just a few minutes drive away. Good food especially the chapatis but the staff is slow so dont come here if looking for service.
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Date of stay: July 2018
Rooms
Cleanliness
Service
Trip type: Traveled on business
Room Tip: overrall quiet place to be.Carry your own wifi if necessary otherwise anice place to sleep...
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Response from Tabitha S, Owner at The Ndemi Place
Responded Sep 26, 2018
Hello Edith, thank you for your review of The Ndemi Place. I am happy you enjoyed your stay (for the most part). It is good to get your feedback on the timeliness of staff. On your next visit I am sure you will notice improvement. Thank you once again. Best, Tabitha
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Erin M wrote a review Jun 2018
San Francisco, California, United States3 contributions2 helpful votes
I stayed at Ndemi Place for 17 days. Here is a breakdown of pros and cons: Pros: - Location is close to many shops and businesses. You will be in the heart of the Nairobi and it's easy to get anywhere. - The grounds and gardens are very well kept. As many reviewers have said, it truly is an oasis in the middle of the city. - Friendly staff. With anything you ask, they are willing to take the time to chat with you. - Takes credit card (a rare thing in this city) Cons - Besides my bed being made up every day and the trash bin emptied, I did not receive any further room cleaning. This would include wiping the sink and tub, cleaning the toilet, sweeping the floor, changing of any linens. I had to ask for a new towel (after about a week of using it) and for toilet paper because I ran out and it was never replaced. The white floor mats in my bathroom were never washed/replaced during my entire stay. - The first three nights, I had little to no hot water from my shower because it was faulty and broken. (It would turn on for about a minute and then the power in the bathroom and hot water would cut out) Taking a cold shower in the dark is no fun. After asking twice to have someone look at it, it was finally repaired. But the water pressure and the heat were random at best afterward. I began taking quick showers at random times (when electricity was not in high usage) in order to get a just-warm shower each day. - The wifi is faulty and weak. A few times I would have to go to the front desk and ask them to reset their router. (Please get a new one!) Thankfully, because of my room location, I was close to the router, so when it was working, I had OK wifi but another co-worker who's room was much further away, did not receive any good wifi during her stay. - My room was connected to the main house (where the reception and router is), my room also shared a wall with the kitchen. Every morning and evening I heard noise coming from either the reception area and/or kitchen. My room constantly smelled of cooked food. - My room faced north and east and was heavily shaded. It also had windows that were permanently open at all times and so often it was very cold and drafty. It held a very strong odor of mold and wetness that never went away. Thankfully the room contained two wool blankets but upon using both on the first few nights, it was removed by house keeping for some unknown reason. I had to ask back for an additional blanket since the evenings/days are quite cold at this time of year. - One evening there was a large and loud party that kept making noise well past 11pm. While I understand that The Ndemi Place is also a conference/event space, I would remind the hotel that there are still guests staying on the premises and find late night noises disturbing/distracting. - About a week into my stay, I received an email from Ndemi Place asking for me to review my stay. The alarming part of the email was that bcc was not used and now I have the personal email addresses of about 200 other guests. (While they have mine as well!) I would remind management that this is a violation of privacy laws and to please utilize mailing lists and/or the ability to opt out of them as a guest. - While the breakfasts were fresh and tasty, they were random on selection and amount/quality seemed dependent on the amount of guests staying at the hotel. If more guests, there were more options of food selection. But at times, it was only myself, and so I only received a few items. I would have preferred more consistent options at all times. - The hotel had it's own generator, that I imagine, would kick on at times when there was high power usage. (This usually happened every morning) During my first week stay, the generator had issues and would stop working...thus no electricity. I learned quickly to never take a shower in the morning! One day I had run into the hotel owner, Tabitha, and she seemed surprised that the power was out which I didn't understand since it was her establishment and she didn't seem to know what was happening. Thankfully after that encounter, the generator was fixed and I didn't experience any other electricity issues during the second half of my stay. Suggestions to management - While the grounds and gardens are quite nice, please pay more attention to the details inside the rooms: Sweep the floors, dust the furniture a bit, shake out the curtains every once and a while to remove large mosquitos/bugs. Ensure that housekeeping is doing their job! - Purchase a new router for better wifi - Utilize standard email practices (please use bcc) - If only one guest is staying at the hotel, why don't you just ask when/what that guest would like for breakfast? That way no one is left guessing, I don't have to hunt anyone down in the morning, and you can cook was is requested (and not waste any other food or bring me something that I probably won't eat.) - Be less reactive to guest issues and more proactive Conclusion Because of my long stay at Ndemi and the opportunities to stay at other similar b&b with similar rooms that offer breakfast in the surrounding Nairobi area, I feel that this hotel could put in a bit more effort for the price. I find that a comfortable stay and consistency in service is not too much to ask for as a guest. And while the staff were all polite and friendly, I don't think it made up for cold showers/nights in a dirty/damp room with faulty electricity and wifi.
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Date of stay: June 2018
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Service
Trip type: Traveled on business
Room Tip: Rooms off the main house offer the best wifi but are loudest
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Response from Tabitha S, Owner at The Ndemi Place
Responded Sep 26, 2018
Hello Erin, Thank you for your candid review. It is always good to hear aspects that the Ndemi Place can improve on as a lot of hard work has gone into making it what it is. I have taken note and will work towards rectifying the issues you have raised. Thank you once again, and I am sure your next visit will be a lot more satisfactory. Best, Tabitha
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bromleyboy4 wrote a review Jun 2018
Manchester, United Kingdom40 contributions4 helpful votes
+1
What a clean and pleasant place so clean and the staff are so friendly could not do any more but to help u the grounds are really nice u would not tell u are in the city the food is first class and fresh. Rooms cleaned daily and towels changed I would recommend this place to anyone and enjoy your stay here
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Date of stay: May 2018Trip type: Traveled on business
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Response from Tabitha S, Owner at The Ndemi Place
Responded Sep 26, 2018
Hello Bromleyboy4, Thank you for your positive review. You put into words exactly what we strive for here at the Ndemi Place. You can expect the same, with a few improvements here and there upon your next visit. Thank you once again. Best, Tabitha
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PRICE RANGE
$53 - $70 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the ndemi place hotel nairobi
LOCATION
KenyaNairobi
NUMBER OF ROOMS
13
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Frequently Asked Questions about The Ndemi Place
Which popular attractions are close to The Ndemi Place?
Nearby attractions include The African Thrillist (0.05 miles), The Shifteye Studios (0.7 miles), and Valley Arcade (0.6 miles).
What are some of the property amenities at The Ndemi Place?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at The Ndemi Place?
Guests can enjoy free breakfast, an on-site restaurant, and barbeque facilities during their stay.
Is parking available at The Ndemi Place?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to The Ndemi Place?
Conveniently located restaurants include Habesha, La Terrazza Italian Restaurant, Lounge & Art Gallery, and Misono.
Does The Ndemi Place have an airport shuttle?
Yes, The Ndemi Place offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Ndemi Place?
Yes, dry cleaning and laundry service are offered to guests.
Does The Ndemi Place offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The Ndemi Place?
The staff speaks multiple languages, including English and Swahili.
Are there any historical sites close to The Ndemi Place?
Many travelers enjoy visiting The Galton-fenzi Memorial (3.1 miles) and Dedan Kimathi Statue (3.3 miles).
Is The Ndemi Place accessible?
Yes, it offers reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.