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Hillpark Hotel

Hotels.com$71*
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05/07/2017 05/08/2017
1 room 2 adults 0 children
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59 Reviews from our TripAdvisor Community

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Showing 54: English reviews
Harare, Zimbabwe
Reviewed April 7, 2016

Booked and paid on line, not directly with the hotel and had to reconfirm through a phone call to the actual hotel, since my room had not been recorded. Stayed for 10 days-certainly needs refurbishing as a hotel apartment. My apartment also needed a desk and chair as a workspace, since there was no other private quiet place, except in...

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Helpful?
Thank Kufunda
Hillpark H, Manager at Hillpark Hotel, responded to this review

Dear Kufunda, Thank you for the candid review of HillPark Nairobi. I am happy to inform you that our online reservation system has been upgraded & fully manned by competent staff who will ensure that all bookings are recorded in time. We are currently embarking on a renovation exercise to revamp all the apartments & rooms to meet guest expectations....

Nairobi, Kenya
Reviewed February 24, 2016

This property has both hotel rooms and apartments available. The buildings and internal furnish are from the 1950s, I assume, and haven't been updated since. For example, the apartment room ventilation consists of some holes in the wall. The gym is good and richly equipped, the restaurant is so-so, breakfasts are not good enough. WiFi is virtually non-existent - after...

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Helpful?
Thank antrecom
Hillpark H, General Manager at Hillpark Hotel, responded to this review

Dear antrecom, Thank you for the very candid review of our hotel. Pn behalf of the management, I would like to extend our sincere apologies on internet connection which was not to your expectations. We are currently upgrading our equipment and increasing our bandwidth. I have also noted your concern regards breakfast and this has been resolved. I am also...

Maseru, Lesotho
Reviewed January 5, 2016

I stayed for a night at the Hillpark Hotel on the 12th December 2015. The service from the reception to the room was ok, the staff friendly and the food real tasty. The rooms are comfortably furnished and the view ok.

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Helpful?
Thank Mosotho01
Hillpark H, General Manager at Hillpark Hotel, responded to this review

Dear Mosotho01, Warm greetings from HillPark Hotel & thank you for the very positive review on TripAdvisor. I have shared your sentiments with the entire team and they look forward to hosting you again at our hotel. Asante Sana

Haelen, Limburg, Netherlands
Reviewed November 22, 2015

The hotel is quite ok for business purposes. I've stayed 2 times one week in this hotel for business, but would disapointed if i would stay here for holiday. The staff at the front desk is very helpfull and friendly. Also the food at the restaurant is good, however the staff at the restaurant is way more unfriendly, compered with...

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Helpful?
Thank RobertReesink
Hillpark H, General Manager at Hillpark Hotel, responded to this review

Dear RobertReesink, Warm greetings from HillPark Hotel Nairobi. Thank you for the very candid review our facilities and service delivery. We have looked into the issue of warm hospitality at the restaurant & rest assured that you will experience positive changes on your next visit. I would also like to share with you that we do have a beach hotel...

Nairobi, Kenya
Reviewed October 13, 2015

From the Reception,rooms and the dinning all was smiles a great welcome.The staffs were very helpful.The rooms are spacious.The hotel is located in a very quiet place especially for business clients.I would recommend this hotel to any one visiting Nairobi City

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Helpful?
Thank 61,255
Hillpark H, General Manager at Hillpark Hotel, responded to this review

Dear Valued Guest, Thank you for the very encouraging remarks shared on and being our ambassador our there. We will be sure to give the same service to any business sent to us and look forward to hosting you in future. Warm Regards General Manager

Nairobi, Kenya
Reviewed October 5, 2015 via mobile

Service in the bar by Mathew was top class ,very friendly and engaging. Tried chicken wings with fries and this is the best food to try in Nairobi.(exceptional). Very good location and environment. Will definitely be back.

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Helpful?
Thank James M
Johannesburg, South Africa
Reviewed August 23, 2015

In need of a revamp. In a key position to take advantage of business travellers to Upper Hillside but is outdated and a little run down. Very active gym group. Recent road excavations make it a challenge to get to and live at. Hopefully the all night excavations and rock breaking will come to an end. Food is mediocre to...

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Helpful?
Thank Mike S
Santa Rosa, California
Reviewed July 16, 2015

Recent road construction has made this hotel and its neighbors like the Crowne Plaza unpleasant but otherwise the location with respect to major businesses and its relatively low cost is the rationale for staying at this hotel. Unlike many hotels in Kenya, this hotel is not a place to experience but just a place to stay while doing business. The...

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Helpful?
1Thank Bill1andBill2
Hillpark H, Manager at Hillpark Hotel, responded to this review

Dear Bill, Thank your very much for making a review on our hotel. Since September 2014, when you lastly visited us, so much has happened within Hillpark Hotel and the surrounding. The road construction has progressed well and the heavy machinery are no longer on site hence the noise has been well contained and the traffic flow has greatly improved....

Nairobi
Reviewed July 11, 2015

Stayed there for a meeting, one of the worse hotel experiences in Nairobi. There is a lot of construction around, so the place was dusty and noisy. The internet did not function most of the time. Food was terrible, service quite poor. Lots of staff wandering around. The room was ok, but the conference room was in need of repairs....

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2Thank Helena M
Mumbai
Reviewed April 22, 2015

In simple words the hotel could do much better. The plus points are: Location: In very posh area of Nairobi, where most of the business houses are placed. However due to heavy construction in this area roads are very bad and during peak hours you will face hue traffic jam. But this should be temporary and post construction activity is...

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Helpful?
Thank Nitsnath123
Questions? Get answers from hotel staff and past guests. Ask a question

34 photos of this hotel

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05/07/2017 05/08/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Pool
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
“As you walk through our doors, you will always feel a sense of coming home. This is our culture” Hillpark Hotels and Resorts is an indigenously Kenyan owned group of hotels featuring Hillpark Nairobi, Hillpark Tiwi, Olpejeta Mansion and our newest bundle of joy Amare Resort. We started off in 2002. Since then we have worked hard to ensure all your different hotel need is met. From business to pleasure to ensuring you keep up your fitness regimen. Our properties stretch from Ukunda, South Coast to Nairobi and Olpejeta in Nanyuki. We love nature; greenery always surrounds us… come see for yourself! ... more   less 

Additional Information about Hillpark Hotel

Address: Lower Hill Road | P. O. Box 46037, Nairobi 00200, Kenya
Location: Kenya > Nairobi
Price Range: $74 - $85 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hillpark Hotel 4*
Number of rooms: 100
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Questions & Answers

Questions? Get answers from Hillpark Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Awesome Climate, Luxurious Rooms and Great Service”
  • Queen Size Bed for Sleepwell
  • Have a Fun time
  • Feeling luxurious in Hotel Room
sandeepkumarbaral, 3 weeks ago | Read review
“request for rooms facing the city”
saazizu, Feb 23, 2017 | Read review
“Rooms on the upper floors are better”
541franswam, Nov 1, 2016 | Read review
“Request a refurbished room”
Tripsie, Oct 19, 2016 | Read review
“Ground floor apartment is best since there are no lifts.”
Kufunda, Apr 7, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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$71* /night
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Prices are for 1 room, 2 adults
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