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West Breeze Hotel

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#40 of 156 Hotels in Nairobi
Certificate of Excellence
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West Breeze Hotel
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54 Reviews from our TripAdvisor Community

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Showing 54: English reviews
Nairobi, Kenya
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Fantastic place would wish to mention the excellent customer care and the rooms are very classy.The Manager Rachel was very helpful and all the staff gave me the perfect stay.Would definitely visit again

Helpful?
Thank raymondkitunga
Nairobi, Kenya
1 review
4 of 5 stars Reviewed 5 days ago NEW

West Breeze is a basic, small yet very homely hotel.The staff from the gate, to the reception. to the restaurant to housekeeping to management are warm, bubbly, very welcoming and always ready to help. Their food is really good, their tea masala and samosas, heavenly. You might be awaken by the train on random mornings and be interrupted if there... More 

Helpful?
Thank Jojowesh
Nairobi Region, Kenya
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

West Breeze hotel is in the quiet neighbourhood of Upperhill. Once in a while there is noise from the Nyayo National Stadium which is about 500 metres away. The rooms are cozy though basic. Their dining area is small but with well cooked meals. I would recommend the pork chops. However, they need to include a ladies salon at the... More 

Helpful?
Thank Zazorah
Rachelwahome, General Manager at West Breeze Hotel, responded to this review

Thank you for taking your time to write this beautiful review. It is with great delight that we read that you received friendly service from our team that made your visit memorable. We are working on extending our spa and hope to include a salon as per your request which we will communicate as soon as it is done. We... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Amazing staff, especially the overnight and the watchman. He carried my luggage all the time :) The breakfast is a lot, yummy and high quality (3 COURSE BREAKFAST!!!) A little bit far from the main road, like half a mile but they do provide free transport if you need to get to town or the airport. I'd go back a... More 

Helpful?
Thank wyn K
Rachelwahome, General Manager at West Breeze Hotel, responded to this review

Thank you for choosing to stay with us. Thank you too for finding time to post a wonderful review about our hotel . We appreciate your compliments on our staff and especially the night security guard; we will let him know that you did appreciate his assistance. Great to know that you will stay with us many other times. Welcome... More 

New York City, New York
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The room was spacious and clean however the bathroom was really old fashion with separate hot and cold faucets in the shower which you could never set to a proper temperature as the hot water pressure was more than the cold water; not a good experience washing. Food was below standard in their restaurant in terms of quality, taste and... More 

Helpful?
Thank FromHarlem
Rachelwahome, General Manager at West Breeze Hotel, responded to this review

Thank you for staying with us and posting your review online. We apologize for the shortcomings in our services and property during your stay. We have noted the areas that we need to make improvements and will certainly work on them. We truly hope that you will give us another chance and be among the many who appreciate our services... More 

Reidsville, North Carolina
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 4, 2016

I was a little worried about this hotel when I booked it since it was pretty inexpensive. I am not sure if it had the AC that I wanted, but the bed was indeed a king size bed which is what we had requested. The room was pretty basic, which was OK for our purposes of a one night stay,... More 

Helpful?
Thank kat61378
Rachelwahome, General Manager at West Breeze Hotel, responded to this review

Thank you for taking your time to write a positive review of our Hotel! It is encouraging to read and get to know that despite us looking inexpensive, we deliver the promised services . We are glad to read that you found your room clean and loved the comfortable king size bed. We are sorry about the noise that came... More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 31, 2016

Had to stay here after my other hotel was overbooked. The staff were so kind and welcoming and made my first night in Nairobi a great one! Clean rooms and delicious breakfast. They got me a great driver and ensured that my stay in Kenya was off to a good start! Great value for the money. Highly recommend!!!

Helpful?
Thank Lauren N
Rachelwahome, General Manager at West Breeze Hotel, responded to this review

It is wonderful to read your pleasant review; thank you for it. We are glad that we made your stay memorable and that you appreciate the kindness of our staff, clean rooms, delicious breakfast and our great driver. I will definitely pass your compliments to all of them. Looking forward to hosting you during your next visit. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 23, 2016

West Breeze is an outstanding hotel in many ways. I have been getting chance to stay there almost every month since March 2016 and now this is the only place where I stay during my business trips to Nairobi. USP of this hotel is its awesome hospitality and very caring and friendly staff. If you are on business visit in... More 

Helpful?
1 Thank Vikas K
Rachelwahome, General Manager at West Breeze Hotel, responded to this review

Thank you for the awesome review . The West Breeze Hotel staff have read your compliments and requested that I pass on their regards and their gratitude to you for the kind mention in your review. We are committed to making your stay memorable at all times whenever you visit. Looking forward to your next visit. More 

2 reviews
4 of 5 stars Reviewed July 11, 2016

This place was my home away from home! I stayed at this hotel multiple times during my stay in Kenya and every time I was welcomed back by name - the staff are so friendly and attentive, I will definitely be back again. Asante sana Emma, Grace and Caroline :)

Helpful?
Thank fionag440
Rachelwahome, General Manager at West Breeze Hotel, responded to this review

Thank you for taking your time to write a review about your stay with us. Your compliments to our staff Emma, Grace and Caroline have been appreciated and passed on to them. We are glad you enjoyed your stay with us and we look forward to welcoming you back. More 

1 review
5 of 5 stars Reviewed June 21, 2016

well receptive,cool,warm,i loved what this hotel is doing to customers.gold star standards, Emma is a great lady i think she should be the HR, nice parking,very quite during the night and safety is well observed delicious food and very clean and comfortable rooms.

Helpful?
Thank antony g
Rachelwahome, General Manager at West Breeze Hotel, responded to this review

Thank you for taking time to recognize and appreciate our customer care standards, safety in and out, quietness, cleanliness and comfort of our rooms and our delicious food as you mentioned in your beautiful review that you posted. We are glad to read that we met your expectations and that Emma stood out to make your stay even more memorable;... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
West Breeze hotel is a three star hotel located on Masaba Road, Lower Upperhill, Nairobi. It is the ideal choice for those who want a quiet accommodation close to the central business district and 20 minutes to Jomo Kenyatta International Airport (JKIA). The restaurants and bar offers food and drinks 24 hours a day. There is an inhouse barber shop and massage parlour. We also have meeting rooms for your conference needs. ... more   less 

Additional Information about West Breeze Hotel

Address: Masaba Road, Off Bunyala Road | Past NIC Bank, Upperhill Branch, Upperhill, Nairobi 00506, Kenya
Location: Kenya > Nairobi > Nairobi Central Business District
Price Range: $59 - $80 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — West Breeze Hotel 3.5*
Number of rooms: 26
Reservation Options:
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Hotel Style:
#1 Best Value Hotel in Nairobi
#19 Business Hotel in Nairobi
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