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    Crowne Plaza Hotel Nairobi

    Kenya Road Upper Hill | PO Box 25574, Nairobi 00100, Kenya
    Hotel website
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    Best prices for your stay
    8/6/2017 8/7/2017
    $207
    $180
    SAVE $27
    $188
    $207
    Traveler (148)
    Room & Suite (105)
    Dining (55)
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    Overview
    • Excellent40%
    • Very good43%
    • Average12%
    • Poor3%
    • Terrible2%
    Travelers talk about
    “upper hill” (39 reviews)
    “big joe” (7 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Babysitting
    4.0 Star Hotel
    All hotel details
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    Rooms
    Aug 6Aug 7
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (574)
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    There are newer reviews for Crowne Plaza Hotel Nairobi
    See the most recent reviews

    231 - 235 of 537 reviews

    Reviewed February 5, 2015

    I was in last November in Crown Plaza Nairobi, where I was attending a conference. To start I have to say that the price is completely unreasonable for the conditions and level of services offered. This Hotel is rated as 4 star, but sometimes it's...More

    Thank MarcioMatos
    Response from CPNBO_Management, General Manager at Crowne Plaza Hotel NairobiResponded February 5, 2015

    Dear Mario Matos, thank you for taking the time to comment on my Hotel, please accept my apologizes, rest assure that I will personally investigate and resolve the issues that have being raised. We at the Hotel strive to ensure that our customers expectations are...More

    Reviewed February 3, 2015 via mobile

    I was there because it is close to hp offices It is an ok hotel. Clean and good staff. Gym. Bath. Not memorable but sufficient for business. I wouldn't go there for vacation Nothing else to add to reach this 200 words ridiculous rule

    Thank Emmanuel B
    Response from CPNBO_Management, General Manager at Crowne Plaza Hotel NairobiResponded February 5, 2015

    Dear Emmanuel B , thank you for your comments, I will personally ensure that the relevant staff are communicated too regarding your feed back , we look forward to your return to Nairobi. Kind Regards Allan Clingham

    Reviewed January 14, 2015

    This hotel is one of the better ones in Nairobi. The roads outside area bit thrashed and under construction, but once inside, it is like being back to normal. Everything seems modern and clean. The internet is fast and free! This is a home run...More

    Thank RZirkelbach
    Response from CPNBO_Management, General Manager at Crowne Plaza Hotel NairobiResponded January 19, 2015

    Dear R Zirkelback , firstly thanks for the comments posted, I would like to assure you that I will personally follow up on all your recommendations and action the points with my team, we look forward to welcoming you back to Nairobi Kind Regards Allan...More

    Reviewed January 11, 2015

    Don't get me wrong, it's a decent hotel once you're inside but the approach is worse than terrible. The driver told me they built the hotel and only later realised that the approach to the entrance from the main city would have to be on...More

    Thank Varun C
    Response from CPNBO_Management, General Manager at Crowne Plaza Hotel NairobiResponded January 12, 2015

    Dear Guest , I personally appreciate the feedback regarding the shortfalls in our hotel, I can assure you that action will be taken and with regards to the condition of the roads in Upper hill that its work in progress to upgrade the the whole...More

    Reviewed January 8, 2015

    Smooth pickup from airport that we arranged before leaving Canada. Worth every penny of the 30 US we paid (especially after a long flight arriving at 3:30 am!) Spacious bathroom with soaker tub and separate shower. As priority club members we had access to lounge...More

    Thank HappyCanadian13
    Response from CPNBO_Management, General Manager at Crowne Plaza Hotel NairobiResponded January 12, 2015

    Dear Happy Canadian 3, Firstly thanks for the positive feedback from your recent stay with us in Kenya, myself and my team appreciate the comments and certainly look forward to your next visit. Kind Regards Allan Clingham

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • $194 - $273 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Romantic Hotel in Nairobi
    • #12 Spa Hotel in Nairobi
    • #16 Business Hotel in Nairobi
    • #21 Luxury Hotel in Nairobi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 206
    • Reservation Options
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    • Location
    • Kenya >
    • Nairobi >
    • Upper Hill Estate
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    Traveler (148)
    Room & Suite (105)
    Dining (55)
    Pool & Beach (6)
    Hotel & Grounds (149)
    Bathroom (16)
    Business Center & Event Rooms (10)
    Nearby
    Sponsored by:
    Upperhill Blueberry Hotel
    6 reviews
    .32 miles away
     
    Radisson Blu Hotel, Nairobi Upper Hill
    276 reviews
    .12 miles away
     
    Nairobi Upper Hill Hotel
    32 reviews
    .44 miles away
     
    Town Lodge Upper Hill Nairobi
    96 reviews
    .66 miles away
     
    Nearby Restaurants
    Pango Brasserie at the Fairview
    93 reviews
    .75 miles away
    Flame Tree Restaurant
    93 reviews
    .81 miles away
    Mandhari Restaurant
    79 reviews
    .83 miles away
    Bhandini Restaurant
    56 reviews
    .89 miles away
    Nearby Attractions
    Kenyatta International Conference Center
    385 reviews
    .96 miles away
    Railway Museum
    166 reviews
    .65 miles away
    Nairobi Gallery
    67 reviews
    .96 miles away
    Central Park
    61 reviews
    .85 miles away
    Ask a question
    Questions & Answers
    goodkaiya
    May 4, 2017|
    AnswerShow all 2 answers
    Response from anthonykngunga |
    Yes all guestrooms have hairdriers
    1
    Vote
    Faith F
    May 3, 2017|
    AnswerShow all 10 answers
    Response from anthonykngunga |
    Yes it does include breakfast and all taxes
    1
    Vote
    SAMER_MM
    March 29, 2017|
    AnswerShow all 3 answers
    Response from Wahome10 | Reviewed this property |
    no they don't have smoking rooms.
    0
    Votes
    Room Tips
    "If staying over a weekend maybe ask for a higher floor in case of any functions/noise."
    Read review
    "Chose rooms farthest away from ground floor. All rooms are almost equally good."
    Read review
    "Great view of the city with wonderful employees like Carol."
    Read review
    "Insist on rooms on the 5th - 8th floors with the view of the city. The lower floors have no views at all."
    Read review
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