We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! You come to us for reviews — now you can book your hotel right here on TripAdvisor.

Crowne Plaza Hotel Nairobi

Show Prices
#17 of 156 Hotels in Nairobi
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Crowne Plaza Hotel Nairobi
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

474 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for Crowne Plaza Hotel Nairobi
See the most recent reviews
Showing 440: English reviews
Nairobi, Kenya
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 3, 2013

Crown plaza located on a hill gives one an overview of Nairobi city it is a good hotel especially for business meeting with good conference facilities. It is easy to access with spacious meeting room, from bus stop its 2-3minutes talk way for people using public stransport (Advisable to use cabs at night) . it's 20 minutes drive to the... More 

Helpful?
Thank Josephine K
Dubai, United Arab Emirates
Level Contributor
50 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed September 3, 2013

I've stayed at a few CPs in different countries, and I must say that this is one of the better ones. (the one in Yas Island is very good as well). They have extremely comfortable beds at this hotel. I got the usual "this will help you sleep" sachets with the aromatherapy oils and sprays ( I usually sleep without... More 

Helpful?
Thank Sanjana S
Mauritius
Level Contributor
52 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed August 26, 2013

The Crowne at UpperHill is relatively new hotel that has been in operation for about 3 years ago. I had a superior room that was very comfortable, well equipped with all amenities one would usually expect. Room service was efficient and friendly. Gym has a wide variety of modern equipment for cardio and there is also a good choice for... More 

Helpful?
Thank Donald789
Tunis, Tunisia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 20, 2013

Crowne plaza a new hotel and even with tight competition; the hotel has quickly gained confidence and build up a renome around Nairobi. The hotel is well situated and during traffic jams you can always find a short-cut, which is not possible for hotels in the city-center. The staff mebers are very friendly and ready to assist whenever you may... More 

Helpful?
Thank Youssef A
Atlanta
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed August 6, 2013

A standard business hotel but great when transitioning to and from Wilson airport for safari Flights. Only 5 minutes from the airport, so if you cannot make connections work (Amboseli to Samburu for us) it is a nice stop over. Great service and helpful staff. the only downside is the roads around the hotel that have been under construction for... More 

Helpful?
Thank Ruby664
lorenzo_baleri, General Manager at Crowne Plaza Hotel Nairobi, responded to this review

Hi Ruby664 , Thank you for the wonderful review on TripAdvisor and have passed your feedback on to my Team with regards to the Great Service and helpful staff, good food, Gym and free internet. It is indeed encouraging to receive positive feedback about our staff who always excel in providing our guests with a memorable stay. I am pleased... More 

Johannesburg, South Africa
Level Contributor
79 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
4 of 5 stars Reviewed August 3, 2013

I'll start by saying there are other hotels in Nairobi of equal or better quality for less the price. Options at the end of this write-up. Staff at the property were friendly and helpful throughout. Lobby airy and spacious. Rooms are quiet, standard Crowne Plaza size, comfortable bedding and quiet floors. Room amenities are average. For example, no coffee maker,... More 

Helpful?
1 Thank Mike G
lorenzo_baleri, General Manager at Crowne Plaza Hotel Nairobi, responded to this review

Dear dbcme, Thank you for taking the time to share your comments regarding your recent stay at Crowne Plaza Nairobi. It was pleasing to know that you chose to stay with us on your visit to Nairobi and that there were positive aspects to your stay as the friendly and helpful staff, spacious rooms and comfortable rooms. With regards to... More 

Saint Paul, Minnesota
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 30, 2013

Hotel room was clean and comfortable. There is a nice bar in the hotel as well, that has reasonable prices. We also experienced great service from our concierge after our bus shuttle to Moshi did not pick us up, he called the shuttle service and arranged a ride to us at a different location. Breakfast buffet was quite expensive. $30.... More 

Helpful?
1 Thank beach2134
lorenzo_baleri, General Manager at Crowne Plaza Hotel Nairobi, responded to this review

Dear beach2134, Thank you very much for your valued feedback here on TripAdvisor, and was pleased to hear that your found our rooms to be clean and comfortable as well as our Babalus Bar to be enjoyable and reasonably priced. We constantly strive to deliver excellent service and overall guests experience and was delighted to hear our concierge staff met... More 

Athens, Greece
Level Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed July 29, 2013

That's a standard business hotel. Great service and helpful staff. the only downside is the roads around the hotel that have been under construction for at least a year. The gym is not big but has all the standard equipment you'd need t work out.

Helpful?
Thank George73Greek
lorenzo_baleri, General Manager at Crowne Plaza Hotel Nairobi, responded to this review

Dear George73Greek , Thank you for taking the time to write a review about your recent stay on TripAdvisor. We appreciate the positive and encouraging feedback regarding the Great service and helpful staff which I will share with my Team. I am pleased to inform you that once the enhancement of the roads have been completed, in the first quarter... More 

Kent, UK
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed July 29, 2013

I stayed in the Crowne Plaza for 3 weeks and wasn't overly impressed with it. I was given food poisoning once when I ordered a take away tuna and egg salad from the hotel. As I was living in the hotel all of my meals came from the hotel, so it was impossible that the food poisoning came from anywhere... More 

Helpful?
Thank Mary_1982Kent_UK
lorenzo_baleri, General Manager at Crowne Plaza Hotel Nairobi, responded to this review

Dear Mary_1982Kent_UK, Thank you for taking the time to write a review about your stay at Crowne Plaza Nairobi in January of this year. We are disappointed to hear about the feedback about the food poisoning. We would like to know more about your feedback and have sent you a direct message to further clarify and look forward to your... More 

High Wycombe, United Kingdom
Level Contributor
76 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed July 26, 2013 via mobile

I feel terribly guilty about the fact that I have never written a review of the CP in Nairobi despite numerous visits there. Having just returned, I promised I would so..... 1. I think I never write a review because it feels like home!! (I wouldn't say that about many places) 2. Great amenities - gym and a really professional... More 

Helpful?
Thank Susand70
lorenzo_baleri, General Manager at Crowne Plaza Hotel Nairobi, responded to this review

Dear Susand70 , We are delighted to learn that during your numerous visits at our hotel that it feels like "home away from home ". and would like to thank you for taking the time to write about your experience. It was pleasing to read your comments great amenities, including the gym and spa, reliable and constant Wi Fi. Special... More 

Questions? Get answers from hotel staff and past guests. Ask a question

225 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (101)
Viewed
Dining (15)
Viewed
Room/Suite (20)
Viewed
View from Room (8)
Viewed
Bathroom (12)
Viewed
Pool/Beach Area (1)
Viewed
Hotel & Grounds (10)
Viewed
Business Center/Function Rooms (1)
Viewed
Other (34)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (124)
Viewed
Room/Suite (37)
Viewed
Bathroom (3)
Viewed
Dining (30)
Viewed
Pool/Beach Area (4)
Viewed
Business Center/Function Rooms (9)
Viewed
Hotel & Grounds (16)
Viewed
Other (25)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Nairobi hotels
2.1 mi away
Villa Rosa Kempinski Nairobi
1.2 mi away
Sarova Stanley
Sarova Stanley
#7 of 156 in Nairobi
4.5 of 5 stars 978 reviews
0.1 mi away
Radisson Blu Hotel, Nairobi Upper Hill
Show Prices
Show Prices
Show Prices
1.5 mi away
Fairmont The Norfolk
Fairmont The Norfolk
#4 of 156 in Nairobi
4.5 of 5 stars 837 reviews
2.1 mi away
The Boma Nairobi
The Boma Nairobi
#5 of 156 in Nairobi
4.5 of 5 stars 550 reviews
0.9 mi away
Nairobi Serena Hotel
Nairobi Serena Hotel
#3 of 156 in Nairobi
4.5 of 5 stars 789 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Crowne Plaza Nairobi is a new and stylish, 4 Star hotel strategically located in the commercial area of Upper Hill in Nairobi. The hotel is surrounded by multinational companies, diplomatic missions, banks, government offices, insurers and hospitals. Our pillar-less ballroom and 6 boardrooms with state-of-the-art equipment make it the ideal place to stay and meet. The Crowne Plaza Nairobi is just a 30 minute drive from the Jomo Kenyatta International Airport, 10 minutes drive to the City Centre and 20 minutes drive to the famous Nairobi National Park and Animal Orphanage. Crowne Plaza Nairobi has 206 superbly appointed spacious rooms which include thirteen suites, a club floor with its exclusive lounge. All rooms are air conditioned and have high speed wireless internet connectivity. To compliment this is the Business Centre, the double story ultra-modern fitness centre and heated swimming pool, Multiple restaurants and a double story bar, 24 hour room service, a gift shop, money changing facilities, beauty salon, travel desk, secure and ample parking space, and same day laundry facilities. ... more   less 

Additional Information about Crowne Plaza Hotel Nairobi

Address: Kenya Road Upper Hill | PO Box 25574, Nairobi 00100, Kenya
Location: Kenya > Nairobi > Upper Hill Estate
Price Range: $193 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Hotel Nairobi 4*
Number of rooms: 206
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Hotels.com, Agoda, Hotwire, Priceline, IHG, Odigeo and HotelTravel.com so you can book your Crowne Plaza Hotel Nairobi reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#9 Romantic Hotel in Nairobi
#11 Spa Hotel in Nairobi
#16 Luxury Hotel in Nairobi
#16 Business Hotel in Nairobi
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay