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    Crowne Plaza Hotel Nairobi

    Kenya Road Upper Hill | PO Box 25574, Nairobi 00100, Kenya
    +1 877-859-5095
    Hotel website
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    11/5/2017 11/6/2017
    $164
    $157
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    $164
    $157
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    $164
    Traveler (163)
    Room & Suite (72)
    Dining (40)
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    Overview
    • Excellent40%
    • Very good43%
    • Average12%
    • Poor3%
    • Terrible2%
    Travelers talk about
    “big joe” (7 reviews)
    “upper hill” (29 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Babysitting
    4.0 Star Hotel
    All hotel details
    Offers from Crowne Plaza Hotel Nairobi
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    Fairview Hotel
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    #3 of 168 hotels in Nairobi
     
    Radisson Blu Hotel, Nairobi Upper Hill
    317 reviews
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    Fairmont The Norfolk
    1,056 reviews
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    InterContinental Nairobi
    1,049 reviews
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    Rooms
    Nov 5Nov 6
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (595)
    There are newer reviews for Crowne Plaza Hotel Nairobi
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    221 - 225 of 557 reviews

    Reviewed July 13, 2015

    Went for quick trip. The area is underconstruction so roads are all torn up. Rooms are dated and could use a update. Beds are not comfortable. Even thought they have a pillow menu quality seems low. Internet speed was very very slow. Food is hit...More

    1  Thank Steve R
    Response from CPNBO_Management, General Manager at Crowne Plaza Hotel NairobiResponded July 20, 2015

    Dear Steve R, Thank you for taking your time to review our hotel. I have taken note of your feedback with great concern and will definitely share with the entire team. I hope to welcome you back to magical Kenya in the near future. Best...More

    Reviewed July 11, 2015 via mobile

    Let's face it, brands such as Crowne Plaza know how to run a hotel. It's premium priced with the resultant quality to match. I was however impressed by the quality of the finishes throughout the hotel. No melamine cladding here. Dinner at the restaurant was...More

    Thank HowardRedFoxZA
    Response from CPNBO_Management, General Manager at Crowne Plaza Hotel NairobiResponded July 14, 2015

    Dear HowardRedFoxZA, Thank you for taking the time to share your fantastic feedback on your recent stay at Crowne Plaza Nairobi. We are delighted to read you thoroughly enjoyed your stay with us! I will with great pleasure, share your comments with the entire team....More

    Reviewed July 6, 2015 via mobile

    My wife and I visited Nairobi in April 2013 as part of our "around the world tour" and our stay at this hotel was part a delightful Kenya experience. Conveniently located for travelers wishing to overnight before flying to Masai Mara and the Serengeti or...More

    Thank TheMusiks
    Response from CPNBO_Management, General Manager at Crowne Plaza Hotel NairobiResponded July 7, 2015

    Dear The Musiks, Many thanks for taking your time to review us on trip advisor and for your fantastic feedback. It was indeed a pleasure hosting you while in Nairobi. I have shared your comments with the entire team. We hope to have another opportunity...More

    Reviewed July 4, 2015

    I attended a Business Forum at the Crowne Plaza and spent 4 nights at the hotel. The staff, room and comfort of the bed was very pleasant. However, the Bar area was very dated and at times seemed very over crowded. It was also a...More

    Thank Ian B
    Response from CPNBO_Management, General Manager at Crowne Plaza Hotel NairobiResponded July 6, 2015

    Dear Ian B, We appreciate the time you have taken to give us your review on your recent stay at Crowne Plaza Nairobi. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest standards. I assure you that I...More

    Reviewed June 30, 2015

    My husband and i stayed here 2 nights on business. After arriving at night after a long journey, we wanted nothing more than a good nights sleep. Unfortunately, our deluxe room was filled with mosquitoes and the repellent in the room was depleted. After fighting...More

    Thank steff0566
    Response from CPNBO_Management, General Manager at Crowne Plaza Hotel NairobiResponded July 4, 2015

    Dear steff0566, Many thanks for taking your time to give us your feedback on your recent stay at Crowne Plaza Nairobi. We have taken note of your comments and assure you that will share with the entire team. We hope this isolated incident has not...More

    Fairview Hotel
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    Radisson Blu Hotel, Nairobi Upper Hill
    317 reviews
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    Fairmont The Norfolk
    1,056 reviews
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    InterContinental Nairobi
    1,049 reviews
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • $184 - $251 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Romantic Hotel in Nairobi
    • #11 Spa Hotel in Nairobi
    • #16 Business Hotel in Nairobi
    • #21 Luxury Hotel in Nairobi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 206
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Expedia, Booking.com, Priceline, IHG, Hotels.com, Orbitz, Travelocity, TripOnline SA, Cheap Tickets, Hotwire, Cancelon, HotelQuickly and getaroom.com so you can book your Crowne Plaza Hotel Nairobi reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Kenya >
    • Nairobi >
    • Upper Hill Estate
    Add Photo Photos
    Traveler (163)
    Room & Suite (72)
    Dining (40)
    Pool & Beach (5)
    Hotel & Grounds (144)
    Bathroom (14)
    Business Center & Event Rooms (10)
    Nearby
    Sponsored by:
    Fairmont The Norfolk
    1,056 reviews
    1.54 miles away
     
    InterContinental Nairobi
    1,049 reviews
    .91 miles away
     
    Radisson Blu Hotel, Nairobi Upper Hill
    317 reviews
    .12 miles away
     
    Fairview Hotel
    1,297 reviews
    .71 miles away
     
    Nearby Restaurants
    Pango Brasserie at the Fairview
    98 reviews
    .70 miles away
    Flame Tree Restaurant
    96 reviews
    .81 miles away
    Bhandini Restaurant
    62 reviews
    .87 miles away
    Mukutan Garden Cafe
    65 reviews
    .72 miles away
    Nearby Attractions
    Kenyatta International Conference Center
    400 reviews
    .96 miles away
    Railway Museum
    176 reviews
    .65 miles away
    Nairobi Gallery
    67 reviews
    .96 miles away
    Central Park
    63 reviews
    .99 miles away
    Ask a question
    Questions & Answers
    mygutierrez7
    August 23, 2017|
    AnswerShow all 6 answers
    Response from danielmbaabu | Property representative |
    Yes we do but depends on the time. From 1 am to 5 am, you have to pre-book.Thereafter they will be an extra charge.
    1
    Vote
    goodkaiya
    May 4, 2017|
    AnswerShow all 2 answers
    Response from anthonykngunga |
    Yes all guestrooms have hairdriers
    1
    Vote
    Faith F
    May 3, 2017|
    AnswerShow all 10 answers
    Response from anthonykngunga |
    Yes it does include breakfast and all taxes
    1
    Vote
    Room Tips
    "Work with the staff, they will help you"
    Read review
    "the hotel is quieter and all are fit to relax and do a nice successful business deal, all rooms are good."
    Read review
    "If staying over a weekend maybe ask for a higher floor in case of any functions/noise."
    Read review
    "Chose rooms farthest away from ground floor. All rooms are almost equally good."
    Read review
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