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    Crowne Plaza Hotel Nairobi

    Kenya Road Upper Hill | PO Box 25574, Nairobi 00100, Kenya
    Hotel website
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    9/3/2017 9/4/2017
    $180
    $180
    $180
    Traveler (155)
    Room & Suite (110)
    Dining (55)
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    Overview
    • Excellent40%
    • Very good43%
    • Average12%
    • Poor3%
    • Terrible2%
    Travelers talk about
    “upper hill” (39 reviews)
    “big joe” (7 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Babysitting
    4.0 Star Hotel
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    Fairview Hotel
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    Town Lodge Upper Hill Nairobi
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    Rooms
    Sep 3Sep 4
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    1 room, 2 adults, 0 children
    Standard Room

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    Write a Review
    Reviews (582)
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    There are newer reviews for Crowne Plaza Hotel Nairobi
    See the most recent reviews

    191 - 195 of 545 reviews

    Reviewed September 28, 2015 via mobile

    Nice hotel located in new business district. Close to offices in Upper Hill. Good connection to mombasa road and airport. On wensdays are very nice events in the bar. Ask for Big Joe as taxi driver very nice guy and helpfull.

    1  Thank Pawel H
    Response from CPNBO_Management, General Manager at Crowne Plaza Hotel NairobiResponded October 5, 2015

    Dear Lynette , firstly a huge thank you for all the positive feedback received from yourself , I will personally give every staff member mentioned the recognition they deserve. We look forward to welcoming you back to Magical Kenya Kind Regards Allan Clingham

    Reviewed September 26, 2015

    Still somewhat difficult to access due to construction but apparently getting better. Traffic can be especially congested on the return back in the afternoon. Rooms are ok. Service is also ok. Restaurant is nothing special. No real surprises.More

    1  Thank Addisgourmand
    Response from CPNBO_Management, General Manager at Crowne Plaza Hotel NairobiResponded October 5, 2015

    Dear Addisgourmand , a huge thank you for the constructive feedback received , the road project is almost complete and this would allow good flow to and from the main roads leading to the airport and the CBD , secondly the hotel embarked on a...More

    Reviewed September 22, 2015 via mobile

    Hotel renovations seem to still be ongoing here (e.g. Pool, breakfast area etc) but decent service overall- small mixup with prepaid room was resolved without issues and slow breakfast service improved the next day. Overall however, concierge and staff were responsive and always around to...More

    Thank MoKad
    Response from CPNBO_Management, General Manager at Crowne Plaza Hotel NairobiResponded September 24, 2015

    Dear Mr Mokad Firstly my apologies for the few errors that occurred during your stay, I personally will notify the department heads concerned. Secondly yes we are currently still busy with our soft hotel foyer and restaurant refurb, hopefully this will be completed at the...More

    Reviewed September 16, 2015

    Negative point the hotel is in the middle of nowhere and you need a taxi- hotel -more expensive- to have a drink or eat outside. For an hotel of that level and food cost -food could be of higher quality. The rooms and the service...More

    Thank PierreGe17
    Response from CPNBO_Management, Marketing Executive at Crowne Plaza Hotel NairobiResponded September 18, 2015

    PierreGe17, Thank you for taking time to share your comments. I will share your comments with the team. Regards, Linda Jabesh

    Reviewed September 16, 2015

    Stayed at the Crowne Plaza a few times for business and always enjoyed it because it is always the same good quality. Breakfast choice is good, room service is actioned very quick, staff are friendly and the Wifi is good.

    Thank JCThobois
    Response from CPNBO_Management, Marketing Executive at Crowne Plaza Hotel NairobiResponded September 18, 2015

    Hi JCThobois, It is great to hear that you enjoyed your stay here with us. I will share your thoughts with the team and hope to see you here again in the near future. Regards, Linda Jabesh

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • $191 - $273 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Romantic Hotel in Nairobi
    • #11 Spa Hotel in Nairobi
    • #16 Business Hotel in Nairobi
    • #18 Luxury Hotel in Nairobi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 206
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Priceline, Travelocity, Orbitz, IHG, TripOnline SA, Cancelon, Hotwire, Agoda, HotelQuickly and getaroom.com so you can book your Crowne Plaza Hotel Nairobi reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Kenya >
    • Nairobi >
    • Upper Hill Estate
    Add Photo Photos
    Traveler (155)
    Room & Suite (110)
    Dining (55)
    Pool & Beach (6)
    Hotel & Grounds (151)
    Bathroom (16)
    Business Center & Event Rooms (10)
    Nearby
    Sponsored by:
    Nairobi Serena Hotel
    879 reviews
    .92 miles away
     
    Town Lodge Upper Hill Nairobi
    99 reviews
    .66 miles away
     
    Radisson Blu Hotel, Nairobi Upper Hill
    285 reviews
    .12 miles away
     
    Fairview Hotel
    1,277 reviews
    .71 miles away
     
    Nearby Restaurants
    Flame Tree Restaurant
    94 reviews
    .81 miles away
    Pango Brasserie at the Fairview
    93 reviews
    .75 miles away
    Mandhari Restaurant
    79 reviews
    .83 miles away
    Bhandini Restaurant
    56 reviews
    .89 miles away
    Nearby Attractions
    Kenyatta International Conference Center
    387 reviews
    .96 miles away
    Railway Museum
    167 reviews
    .65 miles away
    Nairobi Gallery
    67 reviews
    .96 miles away
    Central Park
    61 reviews
    .85 miles away
    Ask a question
    Questions & Answers
    goodkaiya
    May 4, 2017|
    AnswerShow all 2 answers
    Response from anthonykngunga |
    Yes all guestrooms have hairdriers
    1
    Vote
    Faith F
    May 3, 2017|
    AnswerShow all 10 answers
    Response from anthonykngunga |
    Yes it does include breakfast and all taxes
    1
    Vote
    SAMER_MM
    March 29, 2017|
    AnswerShow all 3 answers
    Response from Wahome10 | Reviewed this property |
    no they don't have smoking rooms.
    0
    Votes
    Room Tips
    "the hotel is quieter and all are fit to relax and do a nice successful business deal, all rooms are good."
    Read review
    "If staying over a weekend maybe ask for a higher floor in case of any functions/noise."
    Read review
    "Chose rooms farthest away from ground floor. All rooms are almost equally good."
    Read review
    "Great view of the city with wonderful employees like Carol."
    Read review
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