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    Crowne Plaza Hotel Nairobi

    Kenya Road Upper Hill | PO Box 25574, Nairobi 00100, Kenya
    Hotel website
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    8/6/2017 8/7/2017
    $193
    $175
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    $193
    $175
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    $193
    Traveler (148)
    Room & Suite (105)
    Dining (55)
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    Overview
    • Excellent40%
    • Very good43%
    • Average12%
    • Poor3%
    • Terrible2%
    Travelers talk about
    “upper hill” (39 reviews)
    “big joe” (7 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Babysitting
    4.0 Star Hotel
    All hotel details
    Offers from Crowne Plaza Hotel Nairobi
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    Rooms
    Aug 6Aug 7
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (574)
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    1 - 5 of 537 reviews

    Reviewed 5 days ago

    I stayed here for four nights for a conference. It's a bit more luxurious than I'm used to, so I thoroughly enjoyed the experience. It's very clean, the service is good, the food is good and the gym is excellent. Unfortunately it was too cold...More

    Thank drnlm
    Management response:Responded 3 days ago

    Dear drnlm, Thank you for choosing to stay with us and also for taking time to post a review on TripAdvisor. I am very much delighted to read that you thoroughly enjoyed the experience especially the luxurious rooms, service, good food and gym facilities. Unfortunately...More

    Hotel's Favorite
    Reviewed March 4, 2017 via mobile

    I've stayed here severally and they keep the high standard fairly well. I had gotten used to old staff so it feels a little awkward with new staff. For starters, I was elite member and the check in guy thought I was platinum for some...More

    1  Thank Rex T
    Management response:Responded March 5, 2017

    Dear Rextitus, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kennedy,...More

    Reviewed 1 week ago via mobile

    Simply great service. Hotel is great as always but the staff just make the difference. Good food, well priced, quiet rooms. Plus new apartment family units are super sized. Security standards well maintained. Reception staff super friendly and attentive. Gym and pool are solid. Well...More

    Thank Robert D
    Management response:Responded 1 week ago

    Dear Robert D, Thank you for sharing your comments regarding your recent stay at Crowne Plaza Nairobi. I'm glad we were able to exceed all your expectations starting from the good food, room facilities, service, security, swimming pool, gym and most importantly the amazing staff....More

    Reviewed 1 week ago

    We stayed at the Crowne Plaza for one night on two occasions in June at the start and end of our safari. The staff were friendly and professional, albeit on "Africa time" so a little slow at times. The hotel is clean and meets the...More

    Thank aussie2008
    Management response:Responded 1 week ago

    Dear Aussie2008, Thank you very much for choosing Crowne Plaza Nairobi during your transition through Nairobi. I am delighted to read about your overall stay experience with us which included the friendly staff and service. I have also taken note of your concern about the...More

    Reviewed 2 weeks ago via mobile

    Crowne Plaza did not disappoint. The location is close to downtown Nairobi and is very convenient. As expected, the service was very good. All of the staff were very helpful and accommodating. I had a very good experience. I'll be back again.More

    Thank Thoughtsketch
    Management response:Responded 1 week ago

    Dear Thoughtsketch, Thank you for choosing to stay with us and for taking time to post a review on Tripadvisor. The team and I are delighted to read your feedback about the excellent service, helpful staff and your overall stay experience in our hotel. It...More

    InterContinental Nairobi
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    477 reviews
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    Fairview Hotel
    1,269 reviews
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    Villa Rosa Kempinski Nairobi
    704 reviews
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • $193 - $272 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Romantic Hotel in Nairobi
    • #12 Spa Hotel in Nairobi
    • #16 Business Hotel in Nairobi
    • #21 Luxury Hotel in Nairobi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 206
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Travelocity, Agoda, IHG, Hotels.com, Orbitz, TripOnline SA, Hotwire, Cancelon, getaroom.com and HotelQuickly so you can book your Crowne Plaza Hotel Nairobi reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Kenya >
    • Nairobi >
    • Upper Hill Estate
    Add Photo Photos
    Traveler (148)
    Room & Suite (105)
    Dining (55)
    Pool & Beach (6)
    Hotel & Grounds (149)
    Bathroom (16)
    Business Center & Event Rooms (10)
    Nearby
    Sponsored by:
    Upperhill Blueberry Hotel
    6 reviews
    .32 miles away
     
    Radisson Blu Hotel, Nairobi Upper Hill
    277 reviews
    .12 miles away
     
    Nairobi Upper Hill Hotel
    32 reviews
    .44 miles away
     
    Town Lodge Upper Hill Nairobi
    96 reviews
    .66 miles away
     
    Nearby Restaurants
    Pango Brasserie at the Fairview
    93 reviews
    .75 miles away
    Flame Tree Restaurant
    93 reviews
    .81 miles away
    Mandhari Restaurant
    79 reviews
    .83 miles away
    Bhandini Restaurant
    56 reviews
    .89 miles away
    Nearby Attractions
    Kenyatta International Conference Center
    385 reviews
    .96 miles away
    Railway Museum
    166 reviews
    .65 miles away
    Nairobi Gallery
    67 reviews
    .96 miles away
    Central Park
    61 reviews
    .85 miles away
    Ask a question
    Questions & Answers
    goodkaiya
    May 4, 2017|
    AnswerShow all 2 answers
    Response from anthonykngunga |
    Yes all guestrooms have hairdriers
    1
    Vote
    Faith F
    May 3, 2017|
    AnswerShow all 10 answers
    Response from anthonykngunga |
    Yes it does include breakfast and all taxes
    1
    Vote
    SAMER_MM
    March 29, 2017|
    AnswerShow all 3 answers
    Response from Wahome10 | Reviewed this property |
    no they don't have smoking rooms.
    0
    Votes
    Room Tips
    "If staying over a weekend maybe ask for a higher floor in case of any functions/noise."
    Read review
    "Chose rooms farthest away from ground floor. All rooms are almost equally good."
    Read review
    "Great view of the city with wonderful employees like Carol."
    Read review
    "Insist on rooms on the 5th - 8th floors with the view of the city. The lower floors have no views at all."
    Read review
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