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    Crowne Plaza Hotel Nairobi

    Kenya Road Upper Hill | PO Box 25574, Nairobi 00100, Kenya
    Hotel website
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    10/1/2017 10/2/2017
    $182
    $182
    $182
    Traveler (160)
    Room & Suite (105)
    Dining (55)
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    Overview
    • Excellent40%
    • Very good43%
    • Average12%
    • Poor3%
    • Terrible2%
    Travelers talk about
    “upper hill” (39 reviews)
    “big joe” (7 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Babysitting
    4.0 Star Hotel
    All hotel details
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    Rooms
    Oct 1Oct 2
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (584)
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    1 - 5 of 547 reviews

    Reviewed yesterday via mobile

    Checked into Crowne Plaza today, and are absolutely bowled over by the professionalism, kindness and efficiency of the staff. Was welcomed by extremely cordial and supportive staff. Received a call from the Hospitality Manager 10 minutes after arriving in my room and was further welcomed...More

    Thank nicov633
    Hotel's Favorite
    Reviewed July 27, 2017

    I spent one night at the hotel hosting a group and was extremely happy with the experience. The rooms were extremely comfortable, with soft, warm duvets and a pillow menu to ensure the best sleep quality for you. The staff were most obliging and their...More

    Thank Shaheentherani
    Management response:Responded July 28, 2017

    Dear Shaheentherani Thank you very much for such positive feedback following your recent stay with us. I am delighted to know that you enjoyed our comfortable rooms, room amenities, extensive breakfast buffet and most importantly the excellent service from our staff. Your kind words will...More

    Reviewed 6 days ago

    I stayed in this hotel between March 12 and March 17, 2017. Everything in this hotel was up to standards. My stay was quite enjoyable. The location may not be the perfect, but it is easy to get to where you want to go provided...More

    Thank hadi4004
    Response from danielmbaabu, General Manager at Crowne Plaza Hotel NairobiResponded 5 days ago

    Dear Hadi4004, Thank you for taking the time to share your recent stay experience on TripAdvisor. Our location is centrally located and provides a central gateway to major shopping malls, institutions and hospitals among others. It gives me great pleasure to read about your amazing...More

    Reviewed 2 weeks ago via mobile

    As I write this review I am staying here on 6th September 2017. I was here in business we were greeted warmly, friendly and professionally. As part of IHG group I could use my membership to claim the points. I was given a room on...More

    Thank joecool1973
    Response from danielmbaabu, General Manager at Crowne Plaza Hotel NairobiResponded 1 week ago

    Dear Joecool1973, Thank you for your very kind words and for taking the time to write a review of your stay at Crowne Plaza Nairobi. We are delighted you had such an enjoyable stay and were made to feel so welcome and treated professionally by...More

    Reviewed 5 weeks ago

    We very much enjoyed our pre and post safari stay at the Crown Plaza. Exceptional value great service and very very good food. Since we had a late flight we very much appreciated a very late checkout. Steve (concierge) went out of his way helping...More

    Thank syed r r
    Management response:Responded 4 weeks ago

    Dear Syed, Thank you for choosing to stay at Crowne Plaza Nairobi pre and post safari. I am delighted to read that your stay experience was exceptional, starting from the service, food to the excellent hospitality from the team. Indeed the team will be most...More

    Fairview Hotel
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    InterContinental Nairobi
    1,017 reviews
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    Town Lodge Upper Hill Nairobi
    103 reviews
    #28 of 167 hotels in Nairobi
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • $190 - $268 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Romantic Hotel in Nairobi
    • #10 Spa Hotel in Nairobi
    • #16 Business Hotel in Nairobi
    • #20 Luxury Hotel in Nairobi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 206
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Hotels.com, Travelocity, Expedia, IHG, Priceline, Booking.com, Cancelon, TripOnline SA, Hotwire, Agoda, Cheap Tickets, HotelQuickly and getaroom.com so you can book your Crowne Plaza Hotel Nairobi reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Kenya >
    • Nairobi >
    • Upper Hill Estate
    Add Photo Photos
    Traveler (160)
    Room & Suite (105)
    Dining (55)
    Pool & Beach (6)
    Hotel & Grounds (161)
    Bathroom (16)
    Business Center & Event Rooms (10)
    Nearby
    Sponsored by:
    Town Lodge Upper Hill Nairobi
    103 reviews
    .66 miles away
     
    InterContinental Nairobi
    1,017 reviews
    .90 miles away
     
    Radisson Blu Hotel, Nairobi Upper Hill
    303 reviews
    .12 miles away
     
    Fairview Hotel
    1,285 reviews
    .71 miles away
     
    Nearby Restaurants
    Pango Brasserie at the Fairview
    95 reviews
    .70 miles away
    Flame Tree Restaurant
    95 reviews
    .81 miles away
    Mukutan Garden Cafe
    64 reviews
    .72 miles away
    Mandhari Restaurant
    79 reviews
    .83 miles away
    Nearby Attractions
    Kenyatta International Conference Center
    392 reviews
    .96 miles away
    Railway Museum
    169 reviews
    .65 miles away
    Nairobi Gallery
    67 reviews
    .96 miles away
    Central Park
    61 reviews
    .99 miles away
    Ask a question
    Questions & Answers
    August 23, 2017|
    AnswerShow all 6 answers
    Response from danielmbaabu | Property representative |
    Yes we do but depends on the time. From 1 am to 5 am, you have to pre-book.Thereafter they will be an extra charge.
    1
    Vote
    goodkaiya
    May 4, 2017|
    AnswerShow all 2 answers
    Response from anthonykngunga |
    Yes all guestrooms have hairdriers
    1
    Vote
    Faith F
    May 3, 2017|
    AnswerShow all 10 answers
    Response from anthonykngunga |
    Yes it does include breakfast and all taxes
    1
    Vote
    Room Tips
    "the hotel is quieter and all are fit to relax and do a nice successful business deal, all rooms are good."
    Read review
    "If staying over a weekend maybe ask for a higher floor in case of any functions/noise."
    Read review
    "Chose rooms farthest away from ground floor. All rooms are almost equally good."
    Read review
    "Great view of the city with wonderful employees like Carol."
    Read review
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