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Radisson Blu Hotel, Nairobi Upper Hill

Traveler (361)
Room & Suite (58)
Dining (33)

About

Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
The new Radisson Blu Hotel, Nairobi offers a sophisticated retreat in Upper Hill, the central business district within this commercial centre of East Africa. Enjoy the peace of fresh, spacious rooms in a city renowned for its vibrant culture. Terrace, grill and poolside dining options make flavourful meals a breeze, while the outdoor pool serves as an enticing urban oasis. Grab a drink indoors or out, renew at our wellness centre and host dynamic meetings in world-class conference facilities.
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Property amenities
Pool
Room service
Free parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Airport transportation
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Minibar
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Great View
Business
HOTEL CLASS
663Reviews
379Photos
5Q+A
79Room tips
Traveler rating
  • 413
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  • 19
  • 12
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  • English
Popular mentions
Into Nairobi for a few days on an exciting business prospecting trip and no where better to stay from a location perspective than the Radisson Blu Nairobi Upper Hill. Radisson Blu is becoming our hotel of choice! Stayed with the brand in Johannesburg during February '19, enjoyed
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Response from TM2016HH, Manager at Radisson Blu Hotel, Nairobi Upper Hill
Responded yesterday
Dear Rick, Thank you very much for posing this amazingly detailed and heartwarming review. I am delighted to hear that we you enjoyed your short stay with us. Your kind comments are very much appreciated and I will share it with our great team. We are looking forward welcoming you back to the Radisson Blu Nairobi Upper Hill and aim your next stay will be more enjoyable. Best regards Taha Mansour Hotel Manager
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Had a class prom for my students and the international buffet was delightful and the food presentation was amazing. Staff is friendly and helpful. Thomas the events organiser was made everything come together nicely.
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Response from TM2016HH, Manager at Radisson Blu Hotel, Nairobi Upper Hill
Responded 2 days ago
Dear Lenny M, Thank you very much for posing this amazingly detailed and heartwarming review. I am delighted to hear that we managed to make your visit so special and memorable and we have met all your expectations. Your kind comment are very much appreciated and I will share it with our great team. We are looking forward welcoming you back to the Radisson Blu Nairobi Upper Hill and aim your next stay will be more enjoyable. Best regards Taha Mansour Hotel Manager
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Amazing to finally find a hotel in Nairobi where the noise is properly kept out, and one can actually sleep. Where proper black-our curtains allow rest. So easy to get right - so hard to find. Great hotel experience in Nairobi, amongst so much mediocrity at high prices.
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Response from TM2016HH, Manager at Radisson Blu Hotel, Nairobi Upper Hill
Responded 2 days ago
Dear Henning R, Thank you very much for your awesome review. I am thrilled to read that we have met your expectations. I do appreciate your comment about our services and facilities. We are looking forward welcoming you back home away from home Radisson Blu Nairobi Upper Hill and aim your next stay will be more enjoyable. Best regards Taha Mansour Hotel Manager
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They have got an amazing facility for meetings and the rooms are so welcoming and with plenty of natural light and amazing restaurants. The Nyama choma done by Conrad is amazing. You need to try this location
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Response from TM2016HH, Manager at Radisson Blu Hotel, Nairobi Upper Hill
Responded 3 days ago
Dear 760Victoro, Thank you very much for posting this amazing review. I am delighted to read that we have met your expectations. I do appreciate your comment about our facilities and restaurants. We are looking forward welcoming you back home away from home Radisson Blu Nairobi Upper Hill and aim your next stay will be more enjoyable. Best regards Taha Mansour Hotel Manager
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The only positive thing of the hotel is Chef Jeff. He is incredible. He remembers me. He prepares my food. I am very allergic and he is so careful. Only because of him, I will be back at the hotel. I used to like the Radisson Blue. however, the service has deteriorated since
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Response from TM2016HH, Manager at Radisson Blu Hotel, Nairobi Upper Hill
Responded 3 days ago
Dear Guest, Thank you for taking the time sharing your experience. I am truly sorry to hear about your recent experience and I would like to apologize for service you received, as this certainly not in keeping with the high level of service we strive to achieve or are known for. Please be assured that your comments has been heard and the concerned department has been informed and necessary corrective measures has been taken with an immediate effect. I do appreciate your comment about our Chef Jeff Kindly contact me on Taha.mansour@radissonblu.com I would like to find away to make it right. Once again please accept my sincere apology for the experience. Best regards Taha Mansour Hotel Manager
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12345612
Do you have a steam room or sauna?
Yes. At the health club
0 votes
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How far in time and distance from Wilson please?
without traffic it should be 10-15 mins but if it's rush hour could even take 2 hours
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hi , do they have smoking rooms ? KR
Dear Samer, thank you for your enquiry. All our rooms are non smoking. Thank you. Ronny.
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What was the cost of taxi from airport to the hotel? Thank you
Hi it costs between 18$ to 25$ we now have uber taxi services which could be cheaper depending on rush hour. Hope this helps
1 vote
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"The 7th and/or 8th floors are fantastic from a view perspective"
"try the higher floors"
"630, 638 or rooms in the 7th or 8th floor"
"Rooms which don't face the road"
"Ask for a higher floor room for great views!"
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PRICE RANGE
$165 - $244 (Based on Average Rates for a Standard Room)
LOCATION
KenyaNairobi
NUMBER OF ROOMS
271
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