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Kenya Comfort Hotel Suites

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Kenya Comfort Hotel Suites
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45 Reviews from our TripAdvisor Community

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Showing 36: English reviews
Level Contributor
50 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Well, what can you say about something truly average? Safe place, got a bed with mozzie net and shower but other than that just a dated and average hotel the name of which you probably forget in a few days. Felt that it was overpriced but then again that applies to a whole number of places in Kenya/Nairobi.

Helpful?
Thank Olli M
Italy
Level Contributor
230 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here for one night on my way to Masai Mara...arrived around 9PM and left at around 7AM the next day. It was average and basic in every way. Breakfast was basic as well. I found it very loud as I was facing the back (I think as I got there in the night time). There were lots of... More 

Helpful?
Thank Italian-bird
Huntington Beach, California
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stayed here at the bringing and end of our trip. The rooms were very nice. The beds extremely comfortable and great showers with...HOT water! The breakfast in the morning had a large selection of different types of food. The staff was very accommodating. This is a good base for the center of Nairobi.

Helpful?
1 Thank GangemiJ
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

It's unbelievable that you decline guests because there cards are declined and treat them like thief's..... Never been here my first time and I will never back... Your receptions team is terrible to say the list...

Helpful?
2 Thank Kate G
kchensuites, General Manager at Kenya Comfort Hotel Suites, responded to this review

Thank you for your review. Just to remind you a little bit, your predicament started from the parking yard where you had a disagreement with your male colleague who went and left you there. Then you proceeded to our reception and requested for a room and started disputing the rates. After some exchanges, you decided to pay but could not... More 

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Johannesburg, South Africa
Level Contributor
63 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The staff are friendly enough and the service is pretty much on par with most hotels. You're not staying at a 4 star place, it is what it is. On check-in I realised that the hotel rate (displayed at the front desk) was much lower than what I'd paid through a hotel online booking site. I pointed it out and... More 

Helpful?
1 Thank st3veB
Brisbane, Australia
Level Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed August 22, 2016 via mobile

My husband and I recently stayed here one night before flying home from Nairobi after a 5 week holiday around Africa. The hotel itself is relatively basic - but it is what you pay for. The room was clean and the hotel very secure. The buffet breakfast didn't have a large variety but was still ok. I would recommend this... More 

Helpful?
Thank SarahandPete2011
Hamilton & Waikato Region, New Zealand
Level Contributor
169 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
3 of 5 stars Reviewed August 8, 2016

We stayed here for one night. Upon arrival everyone was very friendly. After being seen to our room, we headed down to the reception desk to change some money where the people on reception said they didn't have any money yet. We were told to come back later. We went back later and again they said they didn't have any... More 

Helpful?
Thank islandlover39
Raleigh, North Carolina
1 review
5 of 5 stars Reviewed August 6, 2016

This was a very nice place to stay in Nairobi. We used Nairobi as out base stay while in Lenya and every thing was better than we expected or had been told to watch out for.The hotel security at the entrance was abit concerning but we realized later that this is necessary for our safety. The check in took very... More 

Helpful?
Thank sacredheartsoysambu
kchensuites, General Manager at Kenya Comfort Hotel Suites, responded to this review

Thank you for sharing your experience regarding your stay with us. It is good to share with the rest that Nairobi is a safe destination. It is also good to hear that our services met your expectations being far from home, we always ensure that your stay becomes your and alternative home as you get your best of service. We... More 

Los Angeles, California
Level Contributor
42 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed July 29, 2016 via mobile

Ohhhh Which part should I start about this hotel. 1) This is Kenya where you can find the best rich coffees here BUT not in this hotel. The coffee they give you for breakfast is either instant coffee in small bags or watery light brown brewed bad taste coffee. 2) Do the staff actually check the rooms that everything works... More 

Helpful?
Thank Traveller2920
kchensuites, General Manager at Kenya Comfort Hotel Suites, responded to this review

We thank you for posting your well balanced review regarding your experience during your stay with us. Just to take on some few issues with you and as shared with others who have stayed with us, we beg to differ on the quality of coffee as we still believe that we offer one of the best. Our rooms are well... More 

Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed June 28, 2016

We stayed there for only one night before our safary would start. We were warmly welcomed and we had a nice room with hot water. Main reason for 3/5 and not 4/5 rating is, that outside the hotel a group was having party until very late and they started early in the morning again. Wifi was not very stable but... More 

Helpful?
Thank Matias N
kchensuites, General Manager at Kenya Comfort Hotel Suites, responded to this review

Thank you very much for your review. We are indeed sorry for the noise from the adjacent neighbour hood but this was once off isolated incident as the party was only for one day. Thank you for your compliments and look forward to host you time and again. Regards, John Kiriama, General Manager. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
Things to do
  • Pool
  • Restaurant
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Laundry Service
Official Description (provided by the hotel)
Kenya Comfort Hotel Suites is up market with 64 spacious suites, all en-suite and equipped with kitchens. The smallest suite is an open plan layout of 400 sq ft, with larger One, Two or Three Bedroom options available. A special ground floor suite is available for physically challenged guests. All the Suites are furnished with settees & dining tables plus the kitchens are equipped with basic cutlery, crockery, kettles, toasters, microwave, electric cookers and refrigerators. The guest facilities at the Suites include a Solar Heated Swimming Pool & Outdoor Jacuzzi, Safe Deposit Box Facility, Mini Internet Cafe, Parking Area and a 100 pax Ground Floor Conference Room. ... more   less 

Additional Information about Kenya Comfort Hotel Suites

Address: Milimani / Ralph Bunche Road, Nairobi, Kenya
Location: Kenya > Nairobi
Price Range: $79 - $123 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Kenya Comfort Hotel Suites 3*
Number of rooms: 64
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