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Kenya Comfort Hotel Suites

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Kenya Comfort Hotel Suites
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40 Reviews from our TripAdvisor Community

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Showing 31: English reviews
Brisbane, Australia
Level Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

My husband and I recently stayed here one night before flying home from Nairobi after a 5 week holiday around Africa. The hotel itself is relatively basic - but it is what you pay for. The room was clean and the hotel very secure. The buffet breakfast didn't have a large variety but was still ok. I would recommend this... More 

Helpful?
Thank SarahandPete2011
Hamilton & Waikato Region, New Zealand
Level Contributor
169 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for one night. Upon arrival everyone was very friendly. After being seen to our room, we headed down to the reception desk to change some money where the people on reception said they didn't have any money yet. We were told to come back later. We went back later and again they said they didn't have any... More 

Helpful?
Thank islandlover39
Raleigh, North Carolina
1 review
5 of 5 stars Reviewed 3 weeks ago

This was a very nice place to stay in Nairobi. We used Nairobi as out base stay while in Lenya and every thing was better than we expected or had been told to watch out for.The hotel security at the entrance was abit concerning but we realized later that this is necessary for our safety. The check in took very... More 

Helpful?
Thank sacredheartsoysambu
kchensuites, General Manager at Kenya Comfort Hotel Suites, responded to this review

Thank you for sharing your experience regarding your stay with us. It is good to share with the rest that Nairobi is a safe destination. It is also good to hear that our services met your expectations being far from home, we always ensure that your stay becomes your and alternative home as you get your best of service. We... More 

Los Angeles, California
Level Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Ohhhh Which part should I start about this hotel. 1) This is Kenya where you can find the best rich coffees here BUT not in this hotel. The coffee they give you for breakfast is either instant coffee in small bags or watery light brown brewed bad taste coffee. 2) Do the staff actually check the rooms that everything works... More 

Helpful?
Thank Traveller2920
kchensuites, General Manager at Kenya Comfort Hotel Suites, responded to this review

We thank you for posting your well balanced review regarding your experience during your stay with us. Just to take on some few issues with you and as shared with others who have stayed with us, we beg to differ on the quality of coffee as we still believe that we offer one of the best. Our rooms are well... More 

Travelers are raving about these Nairobi hotels

Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed June 28, 2016

We stayed there for only one night before our safary would start. We were warmly welcomed and we had a nice room with hot water. Main reason for 3/5 and not 4/5 rating is, that outside the hotel a group was having party until very late and they started early in the morning again. Wifi was not very stable but... More 

Helpful?
Thank Matias N
kchensuites, General Manager at Kenya Comfort Hotel Suites, responded to this review

Thank you very much for your review. We are indeed sorry for the noise from the adjacent neighbour hood but this was once off isolated incident as the party was only for one day. Thank you for your compliments and look forward to host you time and again. Regards, John Kiriama, General Manager. More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 28, 2016

I stayed here while on transit to peak east Africa and on return. the stay was good. The rooms are roomy and clean. They have a 24hours hotel for food. the food is okay but the service is sometimes slow. You have to be patient waiting for your order. They have pool area and it was nice relaxing outside in... More 

Helpful?
2 Thank Give Away A
kchensuites, General Manager at Kenya Comfort Hotel Suites, responded to this review

Thank you for your review regarding your stay. We are equally excited that you enjoyed your stay. Sorry for your experience at the restaurant, we assure you that, we have done everything possible to ensure quality and just customer service. We trust that anytime you will be in Nairobi you’ll stay with us and have a better chance to sample... More 

Melbourne, Australia
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed April 18, 2016

We stayed here for 2 nights before our safari then 1 night after. At the main reception there is one really lovely staff member and sometimes I think there was the manager who was also nice, but also a really rude and unfriendly staff member who seemed to only do banking maybe? But if we went to reception and only... More 

Helpful?
1 Thank RoamingRedhead79
kchensuites, General Manager at Kenya Comfort Hotel Suites, responded to this review

We thank you for your honest review regarding your experience during your stay with us. We are sorry for your experience at reception just to let you know there are times we have big groups checking in and the booking agent requests us to allow them a desk at the reception for their staff to organize transfers and trips for... More 

Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed February 25, 2016

I stayed here for one night before going back home. Rooms are OK, but the service is not good. I spend the afternoon at the pool (the hotel covers for the sun, as such there is no sun at the pool area from 3 PM). I had some food and beers but every time I wanted to order something, I... More 

Helpful?
Thank Philip H
kchensuites, General Manager at Kenya Comfort Hotel Suites, responded to this review

Thank you very much for taking your golden time to share your experience during your stay with us. We heartly take your compliments and sadly share your greaviences. About the poor service, we are sorry and we have taken it with the hospitality approach and promise for a better service improvement. About dollars, our local banks reject any slightest rift... More 

Guelph, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed February 14, 2016

We stayed here for two days in early January getting ready for a safari, and were very happy to come back two more times between then and mid February. Lovely large room, good bathroom, breakfast, restaurant/bar, pool area. Everything clean and well maintained. Most importantly, the staff are wonderful - pleasant and very helpful. A special thank you to Wisdom... More 

Helpful?
1 Thank cathy s
Guerneville
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed November 12, 2015 via mobile

The rooms are clean and have mosquito nets, rooms have hot and cold water, the hotel is secure with plenty of security, and the restaurant has a large variety of good and reasonably priced food. The walls are thin. You can hear people on the floors above and below as well as televisions and conversations in the rooms around your... More 

Helpful?
1 Thank Katherine P
kchensuites, General Manager at Kenya Comfort Hotel Suites, responded to this review

Thank you for taking your time to post a comment regarding your stay with us. Our walls are as per the required building specifications possibly your windows were open and so do your immediate neighbor thus allowing noise to flow to both directions easily. We allow foreign exchange for only in-house guests, we can’t understand why you had to beg.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
Things to do
  • Pool
  • Restaurant
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Laundry Service
Official Description (provided by the hotel)
Kenya Comfort Hotel Suites is up market with 64 spacious suites, all en-suite and equipped with kitchens. The smallest suite is an open plan layout of 400 sq ft, with larger One, Two or Three Bedroom options available. A special ground floor suite is available for physically challenged guests. All the Suites are furnished with settees & dining tables plus the kitchens are equipped with basic cutlery, crockery, kettles, toasters, microwave, electric cookers and refrigerators. The guest facilities at the Suites include a Solar Heated Swimming Pool & Outdoor Jacuzzi, Safe Deposit Box Facility, Mini Internet Cafe, Parking Area and a 100 pax Ground Floor Conference Room. ... more   less 

Additional Information about Kenya Comfort Hotel Suites

Address: Milimani / Ralph Bunche Road, Nairobi, Kenya
Location: Kenya > Nairobi
Price Range: $105 - $123 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Kenya Comfort Hotel Suites 3*
Number of rooms: 64
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