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Hilton Garden Inn Jomo Kenyatta International Airport

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Traveler (154)
Dining (36)
Room & Suite (33)
Overview
  • Excellent52%
  • Very good36%
  • Average6%
  • Poor3%
  • Terrible3%
Travelers talk about
“mombasa road”(6 reviews)
“rooftop pool”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
Additional information
Offers from Hilton Garden Inn Jomo Kenyatta International Airport
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Rooms
Sep 30Oct 1
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (123)
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58
38
8
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3
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58
38
8
4
3
Show reviews that mention
All reviewsmombasa roadrooftop poolguest laundry roomcourtesy busbar and room servicenewly opened hotelreservations managersecurity checkpointenjoyed staying herenext morningshuttle servicenight stopan early morning flightwould stay againshort drivebusiness trip to nairobifront office
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1 - 5 of 111 reviews
Reviewed yesterday via mobile

The staff and service were AMAZING. The food at the restaurant was delicious. I understand the hotel restaurant has higher than average pricing compared to any other restaurant in the city of Nairobi which is okay as we stayed there only one night. It is...More

Thank Zaahira22
Response from SteveM7617, Front Office Manager at Hilton Garden Inn Jomo Kenyatta International AirportResponded yesterday

Dear Zaahira, Thank you for staying with us and glad to note that you enjoyed the meals at the restaurant. We however note with concern your disappoint with the pricing of the menu, we have brought this to the attention of the Chef who is...More

Hotel's Favorite
Reviewed 4 weeks ago

We only stayed one night, after arriving in Nairobi before heading on safari, but loved it, and would gladly stay again. The hotel is very clean, quiet, and comfortable, with polite and helpful staff, and good wifi. We also had dinner in the main restaurant...More

2  Thank Laurelin_23
Response from Steve M, Front Office Manager at Hilton Garden Inn Jomo Kenyatta International AirportResponded 4 weeks ago

Dear Laurelin, Thank you for choosing to stay with us and more so for taking time to review us. We are glad that you enjoyed the convenience that Hilton Garden Inn brings to this part of the city. We offer well thought out conveniences that...More

Reviewed yesterday via mobile

Hotel is nearby the airport and shuttle is needed to access this property. Check in is efficient but there is no room upgrade for this hotel. Room facilities are new and bed is good for sleep. Restaurant also nice deco but downside is tje lack...More

Thank David N
Response from SteveM7617, Front Office Manager at Hilton Garden Inn Jomo Kenyatta International AirportResponded yesterday

Dear David, Thank you for staying with us and also for taking time to review us. We are glad that your check in was seamless and the bed for great, we however regret that we did not have a room available for an upgrade. This...More

Reviewed 3 days ago

I stayed overnight at this wonderful hotel for catching my flight in the early morning. This is a modern hotel with well decorated rooms. Bed had been comfortable. They have nice bar and restaurant which serves nice food. I had very tasty vegetable Panini with...More

Thank guru52
Response from SteveM7617, Front Office Manager at Hilton Garden Inn Jomo Kenyatta International AirportResponded yesterday

Thank you for choosing to stay with us, we are honored by your stay. Thank you too for your compliments on our hotel rooms, bar, restaurant and the quality of the menu. We however regret your concern on the friendliness of our reception staff, we...More

Reviewed 1 week ago

The hotel is located near Jomo Kenyatta airport and just opened earlier this year. I stayed at the hotel twice during a recent visit to the region. The airport shuttle was on time to meet me upon my arrival and provided excellent service. The rooms...More

Thank Carl W
Response from SteveM3349, Front Office Manager at Hilton Garden Inn Jomo Kenyatta International AirportResponded 6 days ago

Dear Carl, Thank you for choosing to stay with us, we are glad that we exceeded your expectations. Thank you too for your compliments on our staff, shuttle service, meals as well as accommodation.We strive to offer the most individualized and customer focused service at...More

View more reviews
About
Description
The Hilton Garden Inn is situated close to Jomo Kenyatta International Airport.The hotel offers modern stylish guest rooms,other features include heated rooftop swimming pool,fitness center,complimentary ...More self-operated laundry.The Garden Grille & Bar offers freshly prepared meals with an array of local and international beverages.Meetings and Conferences consist of six meeting rooms and Event space Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Breakfast included
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Photos
Traveler (154)
Dining (36)
Room & Suite (33)
Pool & Beach (13)
Business Center & Event Rooms (11)
Family and Play Areas (1)
Questions & Answers
Ask a question
chrislloyd092
September 12, 2018|
Answer
Response from SteveM7617 | Property representative |
Dear Chris, your airport pick up is hereby confirmed.
0
Votes
2murfs69
September 3, 2018|
Answer
Response from SteveM7617 | Property representative |
Am sorry this forum does not allow email addresses or website links but may reach us on +25420407500 for assistance.
0
Votes
Room Tips
"I stayed on the 5th floor looking towards the national park and Ngong Hills - soundproof windows ensured..."
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"Stayed on two separate occasions on 2 and 4 floors...both exactly the same....very good standards throughout"
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"Stay at the Sheraton 4 pointsm you will have a nicer room :)"
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"We did not encounter any sub-standard rooms, nor any poor service"
Read review
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