Amazing and very friendly reception. The rooms are great and super comfy beds. Food was amazing and tasty too. I would highly recommend this place to anyone! Great value for your money. I like that the hotel is in Gigiri it was super close to the US embassy where I’d gone to do my visa interview.
This hotel continues to be a favorite. The staff is phenomenal. Cornelius helped with getting PCR tests and so much more. Samora helped with a medical clinic visit for another reason. Eric and Chris were awesome drivers! Jacinta helped getting us some airport special accommodations. Staff is the best. The hotel is doing some pool renovation, but it didn't interfere with our plans. Love this hotel. Food excellent.
The hotel is conveniently located next to a big end mall. The staff was very hospitable and they catered to the customised needs of us with patience. It’s a newly built well maintained property and would recommend it to the visitors .
Nice hospitality Nancy,Winfred and the rest of the workers are so welcoming and friendly,I like how they make everyone feel special,that’s my second best stay av had at tribe I’d say it’s one of my favor hotels.I like how they give little trips around the mall to the spa to the other hotel…like their drivers too bedan was my favorite the trip to the airport was so much entertaining..looking forward to spending more time with them feels like home
Now this is the place to think about when you think vacation and stay. They have top-notch service right from the door all the way to their rooms. The rooms are spacious , comfortable and out of this world and the staff very professional and move out your way to make you comfortable. Ask for Mary and Edgar
Amazing hotel with new renovations. Decor is very captivating and the staff is so welcoming and friendly! Highly recommend eating breakfast!! Will come back on personal vacation. They are renovating the pool and it’s coming along lovely. I highly recommend getting drinks at the bar.
The experience was amazing from a CX perspective. The country can be really proud of the hotel and what it represents. The service from arrival to departure was top draw. The staff are extremely friend and willing to assist, nothing being too big for them. Cindy at check out was quick and efficient and should be proud of her outstanding service.
Just returned from a 5 night's stay at the Tribe. The hotel was excellent with all the staff being friendly and extremely helpful. The location is fantastic being a short walk from the village market with all its amenities. I would not hesitate to recommend this hotel to anyone planning a visit to Nairobi. A couple of areas I believe that the hotel could improve as follows: - The bathrooms do not offer much privacy with their partially glazed glass doors. - Whilst the decor in the public areas is gorgeous, it does not extend to the rooms. It would be nice to feel a "sense of place" whilst in the rooms with some local flavor rather than the bland decor. - There is currently no gym or spa on the premises with a shuttle bus being offered to the gym. This is a major inconvenience and would certainly put off some travelers. - It would be nice to have some better quality coffee in the room - for example, Nespresso pods. Having said all of the above, I still had a magnificent stay and hope the hotel takes on these areas for improvement in the spirit in which they are given. -…
the staff at the gate and at the reception were friendly and competent enough. Facility has good ambience and rich decor I was there was a brekfast presentation at the executive suite on the 4th floor. What a huge disappointment- they had no milk and all were forced to have black tea/coffee.when i raised this with them ,they were least concerned with a 'the supplier has not delivered'.Milk!!! they could have got it from anywhere. the breakfast spread was also pedestrian and their egg station never took off. 1 hour later ,still no milk. shame Tribe!!!
The facility, staff and experience was lovely. Special thanks to Nancy and John for their warmth and professionalism. I'm really looking forward to staying again and to the re-opening of the spa services.