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Mwanzi Road, Westlands, Nairobi 00606 Kenya
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Traveler (67)
Room & Suite (18)
Dining (8)

About

#78 of 367 hotels in Nairobi
Location
5.0
Cleanliness
4.7
Service
3.7
Value
3.9
The Landmark Suites is a Premier Boutique Hotel with an unrivaled location in the heart of Nairobi’s upmarket entertainment hub - Westlands. We are located within easy reach of the City Center, Shopping Malls, Restaurants, Banks and Diplomatic Districts. Whether travelling for business or leisure our rooms are modern yet contemporary and spaciously designed to provide the highest level of comfort and convenience along with latest technology. Enjoy all dining at our in house restaurant Mughlai Terrace or relax with your friends by the Poolside. Health conscious guests keep with their workout routine in our fitness center and cool themselves off with a dip in our swimming pool.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Darts
Kids stay free
Children Activities (Kid / Family Friendly)
Secured parking
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Happy hour
Wine / champagne
Poolside bar
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Meeting rooms
24-hour security
BBQ facilities
Baggage storage
Concierge
Non-smoking hotel
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Desk
Fireplace
Kitchenette
Cable / satellite TV
Extra long beds
Bath / shower
Air purifier
Housekeeping
Room service
Safe
Sofa
Wardrobe / closet
Bottled water
Laptop safe
Tile / marble floor
Microwave
Refrigerator
Flatscreen TV
Radio
Sofa bed
Complimentary toiletries
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Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English, French, Hindi, Swahili
45Reviews2Q+A10Room tips
Traveler rating
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  • 11
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  • 3
  • 2
Time of year
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Popular mentions
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Most Recent
Go40397129943 wrote a review Jul 2022
3 contributions
I had an extremely nice week long stay at this property last month (June). The suites were spacious, the staff was extremely helpful and courteous. Internet was faster than what I have here in the US.
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Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kamaldeep Chawla wrote a review Jun 2022
India18 contributions
This is an excellent stay...centre of city, near Westgate mall, all amenities reachable and good restaurant facility. Recommend for all coming to Nairobi. Well equipped kitchenette, spacious dining and living room.
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Date of stay: May 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Anil wrote a review Nov 2021
1 contribution
Had visited the Mughlai Terrace recently for a team get-together dinner. Good food, ambience and quite friendly staff. Overall a great evening and experience. Will visit again. Keep up the good work folks.
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Date of stay: October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Aravind A wrote a review Aug 2021
Centurion, South Africa51 contributions7 helpful votes
Rooms were spacious, neat and clean. Comfortable beds. Location was near to all amenities. Good customer service. More utensils / glasses / plates could have been provided for a self catering apartment but the reason was explained as it was because of COVID. Duvet and Duvet covers were dirty.
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Date of stay: July 2021
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Paul Damien wrote a review Mar 2021
Karen, Nairobi1 contribution
I would like to appreciate the lovely ladies at the reception, but t.v channels were not working my entire stay. Nothing was done about it. Management needs to do something about this. Very disappointed.
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Date of stay: March 2021Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Shivram Gangadharan, General Manager at The Landmark Suites
Responded Apr 20, 2021
Dear D4652GTpauld, Greetings !!! Thank you for choosing your stay with The Landmark Suites and taking time to share your valuable feedback with us. I would like to apologize for the inconvenience caused during the stay and that as a hotel we did not live up to your expectations. We certainly take all the feedback seriously and rest assured all necessary measures will be put in place to ensure the above mentioned concerns are addressed from our end. Once again would like to thank you for your valuable feedback. We would request you to consider this as one of a scenario and give us another opportunity to be of service to you . Thanks & Regards, Shivram Gangadharan General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Umesh R wrote a review Mar 2021
Pune, India69 contributions12 helpful votes
I booked this hotel from booking.com site for 7 days. checkin was fast, room was neat and clean bed was good. Location is good next to hotel shopping centre is there. Breakfast was good but with limited options. Staff is friendly and cooperative.
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Date of stay: March 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Shivram Gangadharan, General Manager at The Landmark Suites
Responded Apr 20, 2021
Dear Umeshuvr1, Greetings of the day !!! Thank you for taking time and sharing your valuable feedback. We at The Landmark Suites appreciate the wonderful rating and feedback and are pleased to hear that you enjoyed your stay with us. Your wonderful feedback will surely bring in high level of motivation amongst team members. Once again thank you for choosing your stay with The Landmark Suites and look forward to seeing you soon. Thanks & Regards Shivram Gangadharan General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ivan D wrote a review Feb 2021
2 contributions
I have stayed at the Landmark suites several times for periods of 2 to 5 days. It was always during COVID 19 time. The room was sanitized and the staff used masks and gloves all the time. The service was always very polite and effective and the suites I had were very spacious, clean and comfortable. Very good beds. And literally 45 seconds walk from Westgate Shopping mall, and 5 minutes from other 2 malls, so the location is really convenient. I recommend it.
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Date of stay: January 2021
Value
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Shivram Gangadharan, General Manager at The Landmark Suites
Responded Apr 20, 2021
Dear Scenic00035, Greetings of the day !!! Thank you for taking time and sharing your valuable feedback. We at The Landmark Suites appreciate the wonderful rating and feedback and are pleased to hear that you enjoyed your stay with us. Your wonderful feedback will surely bring in high level of motivation amongst team members. Once again thank you for choosing your stay with The Landmark Suites and look forward to seeing you soon. Thanks & Regards Shivram Gangadharan General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Joshua1872 wrote a review Feb 2021
Chennai (Madras), India2 contributions1 helpful vote
The Landmark Suites is an awesome place to reside when I am at Nairobi. I appreciate their service, quick actions to our needs and making us feel at home. My best wishes for the every staff of The Landmark Suites
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Date of stay: February 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Shivram Gangadharan, General Manager at The Landmark Suites
Responded Apr 20, 2021
Dear Joshua1872, Greetings of the day !!! Thank you for taking time and sharing your valuable feedback. We at The Landmark Suites appreciate the wonderful rating and feedback and are pleased to hear that you enjoyed your stay with us. Your wonderful feedback will surely bring in high level of motivation amongst team members. Once again thank you for choosing your stay with The Landmark Suites and look forward to seeing you soon. Thanks & Regards Shivram Gangadharan General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fabrizio B wrote a review Feb 2021
1 contribution
Forget the restaurant. Food below terrible. No washing machine. Took away from before. So you need to pay crazy prices for washing. I stayed 10 days. Of which 4 cold water in the morning. Light on top of table never repaired since day one. Breakfast no butter but margarine. To cut it short the owner and manager save every shilling. Result terrible quality. And managers not qualified. Even treat you badly if you complain. Never again.to attract ppl at restaurant they now play at weekends live music. So loud u can’t rest. I asked to be moved. They said no. Even the hotel was almost empty cos of COVID. Even if u r Kenyan or resident prices are in dollars. So change every time. Never ever again
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Date of stay: February 2021Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Shivram Gangadharan, General Manager at The Landmark Suites
Responded Apr 20, 2021
Dear FabriziobS3346MN, Greetings !!! Thank you for choosing your stay with The Landmark Suites and taking time to share your valuable feedback with us. I would like to apologize for the inconvenience caused during the stay and that as a hotel we did not live up to your expectations. We certainly take all the feedback seriously and rest assured all necessary measures will be put in place to ensure the above mentioned concerns are addressed from our end. Once again would like to thank you for your valuable feedback. We would request you to consider this as one of a scenario and give us another opportunity to be of service to you . Thanks & Regards, Shivram Gangadharan General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cleo wrote a review Oct 2020
Cleo7 contributions1 helpful vote
This hotel went over and beyond to meet our every need. The staff were also so cheerful and positive. The suite was very comfortable. The food was delicious. I highly recommend this hotel!!!! Book now.
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Date of stay: October 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Shivram Gangadharan, General Manager at The Landmark Suites
Responded Nov 28, 2020
Dear Cleo_dagamarose, Greetings of the day !!! Thank you for taking time and sharing your valuable feedback. We at The Landmark Suites appreciate the wonderful rating and feedback and are pleased to hear that you enjoyed your stay with us. Your wonderful feedback will surely bring in high level of motivation amongst team members. Once again thank you for choosing your stay with The Landmark Suites and look forward to seeing you soon. Thanks & Regards Shivram Gangadharan General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
PRICE RANGE
$78 - $117 (Based on Average Rates for a Standard Room)
LOCATION
KenyaNairobi
NUMBER OF ROOMS
35
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Frequently Asked Questions about The Landmark Suites
Which popular attractions are close to The Landmark Suites?
Nearby attractions include Westgate Shopping Mall (0.1 miles), Freeing Kenya (0.09 miles), and Mulberry Project at The Alchemist (0.3 miles).
What are some of the property amenities at The Landmark Suites?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Landmark Suites?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
What food & drink options are available at The Landmark Suites?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Landmark Suites?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to The Landmark Suites?
Conveniently located restaurants include Mercado - Mexican Kitchen & Bar, MeSo - Modern Asian Izakaya, and The Grilll Shack Kenya.
Are there opportunities to exercise at The Landmark Suites?
Yes, guests have access to a pool and a fitness center during their stay.
Does The Landmark Suites have an airport shuttle?
Yes, The Landmark Suites offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The Landmark Suites have airport transportation?
Yes, The Landmark Suites offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Landmark Suites?
Yes, dry cleaning and laundry service are offered to guests.
Does The Landmark Suites offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.