It has Nice room , Services and location. It has free Wifi , free Jim with Trainer and free swimming pool facilities. Also has Bar and restaurant inside premises also party lounge available for gettogether.
Very poor service, waiter did not care and food was not up to standard very good place with potential but powerly managed if your looking for a place with standards not this place no one to respond to our complaints
Terrible restaurant No decent breakfast, and cook and staff did not Care , Rooms where not READY at arrivel and realy clean. We had to Call reception at lot of times, to get things done....not Very Nice When you are on Holyday.
Fantastic place, fantastic staff and reception staff were always there and tackled any issue efficiently. The were very helpful and kind and I feel they went an extra mile to ensure our stay was great. The facility is very secure
For me personally, I was super satisfied in every bit. I slept and ate like a king. Even when we were late for breakfast the service time still served us a super delicious english breakfast with juice, tea or coffee. The gym was perfectly installed and equipped. Unfortunately the water of the swimming pool was quite cold. Am also amazed of the housekeeping service: very polite and exact, our room was alsways perfectly well tidied up and cleaned up! I would recommend Gramo Suites to alp of my friends! And I'd choose Gramo Suites again and again!!!
Tucked away in Kileleshwa, this little property has a bar, bistro, workout facility, and great little suites. The staff is friendly and very helpful. We plan to stay here next time we go to Nairobi. If you book online, you can make sure the complimentary breakfast is included with your room rate.
I stayed for a few days and the accomodation and service level was excellent. The staff are quite friendly, food was great and also got the opportunity to dive into the pool before enjoying myself at the bar. I would strongly recommend to all.
Staff are very courteous and friendly. I absolutely enjoyed the food and kind hospitality. Situated centrally in the heart of the Westlands, close to most amentities and easy access to the surrounding areas.
We stayed in Gramo on 26th February 2019. The facilities are new and well maintained; staff are friendly and helpful. However the room was quite tiny and infested with mosquitoes. There are no nets and we literally stayed up all night, i think a little investment on mosquito nets will make this facility 5 star.
I've stayed at Gramo Suites a few times on business, and have been put in the same room (Ruby 5) each time, which is basically a super-small efficiency. It might be a decent option for someone who wants the kitchenette to cook in, but it results in a ridiculously small space to 'live'. There's no couch or comfortable seating (just a few awkward bamboo chairs meant to eat in front of) and the bed is behind a bookcase - so it creates a VERY cramped feeling and is not a place you'd want to work or spend any time beyond sleeping. I also found it very loud (this was other residents). Although it's close to my office and they put us there with the idea it's in walking distance, it's not close to much of anything, meaning you're kind of stuck with eating at their on-site restaurant, which is perpetually undergoing construction. The reception and wait staff at the restaurant are incredibly nice, but the food is *incredibly* and perpetually salty. So, I'd say it's a tolerable place to spend a night or two (it is clean and in a safe area of Nairobi), but as soon as I learned that I don't *have* to stay at Gramo Suites when traveling to NBO for work, I decided I will not be staying there on my next trip!…