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Mercure Luxor Karnak

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#16 of 54 Hotels in Luxor
Certificate of Excellence
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Mercure Luxor Karnak
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1,492 Reviews from our TripAdvisor Community

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leeds
Reviewed 5 days ago NEW

I spent two weeks here returning last Sunday and have to say overall we were very disappointed. The positives included the following, pleasant pool staff, gardeners and in the first week cleaning staff (Rauf) all did a very good job. The grounds are very pleasant to stay when the sun is setting. Unfortunately there are more negatives than positives: 1)...

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1Thank martin a
Galal R, General Manager at Mercure Luxor Karnak, responded to this review

Dear Mr. MARTIN We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. First , I do apologize that the level of service did not meet your expectations also. it is always a pleasure to receive your feedback . I will share your comments with our team. I am sure that this feedback will serve as...

Seattle
HOTEL’S FAVORITE REVIEW
Reviewed March 15, 2017 via mobile

Stayed here 3 nights and used as a base to explore Valley of the Kings and Luxor. No in room wifi. Beer is $2 USD a bottle. Property is right on the Nile River and only a 50 minute drive to Valley of the Kings. You could take the ferry across the Nile and then take a taxi to the...

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1Thank SeattleNwdude
About Hotel's Favorite Review
Galal R, General Manager at Mercure Luxor Karnak, responded to this review

Dear Guest, We are very much appreciated to review your comments regarding your recent stay at Mercure Luxor Karnak. It is always a pleasure to receive client’s feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Reviewed 1 week ago via mobile

We enjoyed being at the hotel. The staff was friendly and quiet. The room service prices were reasonable. The views from our room were amazing. It's about a 20 minutes ride from the airport and downtown is about a 10 minute drive.

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Thank Brandon C
New Delhi, India
Reviewed March 14, 2017

We stayed 3 nights at the Mercure and throughly enjoyed it. The staff were attentive and efficient throughout and the hotel is located on a beautiful, quiet stretch of the river. Our only complaint was there were only 2 options for dinner, the bar menu which was quite limited and a buffet. There seemed to be many aspects of the...

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Thank zimnic81
Galal R, General Manager at Mercure Luxor Karnak, responded to this review

Dear Guest, We are very much appreciated to review your comments regarding your recent stay at Mercure Luxor Karnak. It is always a pleasure to receive client’s feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Berkeley, California
Reviewed February 28, 2017

Was once a Sofitel, but no longer... The slump in tourism has taken a hard toll on facilities across Egypt-- this hotel is showing its age. Some of the staff are very kind and trying but they are dealing with a facility that is slowly coming apart. There is a sign with 5 stars next to reception but this is...

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Thank familyvisi2r
Galal R, General Manager at Mercure Luxor Karnak, responded to this review

Dear Guest, let me seize this opportunity to thank you for choosing Mercure Luxor Karnak to spend your recent holiday. We are greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality of standards. Many thanks for your comments, it is only through valuable feedback received from our valued guests, such as your good...

Lincoln, United Kingdom
Reviewed February 26, 2017

Stayed one night on our visit to Luxor a very dated hotel rooms were clean and did the job you can't exspect much for £40 per room The buffet in the evening was just about ok it was cheap The buffet at breakfast was rammed and pretty poor There is a spurt taylor in the hotel who makes excellent quality...

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Thank lincoln2017
Galal R, General Manager at Mercure Luxor Karnak, responded to this review

Dear Guest, let me seize this opportunity to thank you for choosing Mercure Luxor Karnak to spend your recent holiday. We are greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality of standards. Many thanks for your comments, it is only through valuable feedback received from our valued guests, such as your good...

Reviewed February 22, 2017

Perfectly nice hotel, slight dated in appearance, rooms quite dark, however very clean and did the job. Buffet breakfast & supper had wide choice of food & staff all very friendly. Pool lovely but chilly! No WiFi in the rooms so the children spent a lot of time in Reception!

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1Thank Ilikegoingout
Galal R, General Manager at Mercure Luxor Karnak, responded to this review

Dear Guest, We are very much appreciated to review your comments regarding your recent stay at Mercure Luxor Karnak. It is always a pleasure to receive client’s feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Swindon, UK
Reviewed February 17, 2017

Situated on the bank on the Nile, this lovely hotel is clearly both a staging post for trippers to Luxor’s great temples and monuments as well as holiday destination of choice for those staying for rather longer. Security at this hotel, like many in Egypt it tight but discreet, which makes you feel totally safe near the centre of busy...

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Thank buffalomm
Galal R, General Manager at Mercure Luxor Karnak, responded to this review

Dear Guest We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Plymouth, United Kingdom
Reviewed February 5, 2017 via mobile

We stayed at this hotel for an all inclusive week after a week on the Nile. The room was lovely with a Moorish character, a refreshing change from all the identical boxes in most hotels. Our room overlooked the garden and pool with views through to the Nile. Fab. The staff here are beyond wonderful, every one of them treat...

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Thank bertie90
Galal R, General Manager at Mercure Luxor Karnak, responded to this review

Dear Guest We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Manchester, United Kingdom
Reviewed January 30, 2017

Rooms are well appointed, excellent views of the River Nile. Good air-conditioning (essential) and TV with a few English language channels. Food at breakfast is good, with many dishes cooked to order. Other food not quite as good, would recommend eating out at the many restaurants available in the centre of Luxor. Attractive pool area, before the recent tourist crisis...

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Thank sheilaboomerang
Galal R, General Manager at Mercure Luxor Karnak, responded to this review

Dear Guest, We are very much appreciated to review your comments regarding your recent stay at Mercure Luxor Karnak. It is always a pleasure to receive client’s feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free Internet
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Business Center with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located on the east bank of the majestic Nile in one of the most exciting & intriguing settings, Karnak Resort Luxor lets you experience the timeless & exotic beauty of Luxor, 6 km from the city center,18 km from the Luxor international airport, 3 km from the glorious Karnak Temple. Savor the wide selection of fine cuisines at our main restaurant or a-la-carte restaurant "O'Nile". Discover ancient history at your doorstep in any of our 347 rooms& suites or enjoy the vast leisure facilities the hotel offers. ... more   less 

Additional Information about Mercure Luxor Karnak

Address: El Zinia Gebly Street, Luxor, Egypt
Location: Egypt > Nile River Valley > Luxor
Price Range: $32 - $63 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mercure Luxor Karnak 5*
Number of rooms: 351
Reservation Options:
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Also Known As:
Sofitel Karnak Luxor Hotel Luxor
Accor Karnak Luxor
Sofitel Luxor
Luxor Sofitel
Hotel Style:
#10 Luxury Hotel in Luxor
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Questions & Answers

Here's what travelers have asked, with answers from Mercure Luxor Karnak staff and other travelers.
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Questions? Get answers from Mercure Luxor Karnak staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“ground floor near swiming pool”
62lyndas, Jan 2, 2017 | Read review
“Nile View rooms are great”
Q1947CNseanc, Dec 29, 2016 | Read review
“Rooms with pool and Nile view upper floors”
cairomurray, Nov 12, 2016 | Read review
“Ask for a Nile view room”
michaelsH5319FB, Nov 4, 2016 | Read review
“All good - but loved our garden view room.”
RochelleH112014, Oct 21, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question