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Sofitel Winter Palace Luxor

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17 Cornish El Nile Street, Luxor 11 432 Egypt
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Traveler (2037)
Room & Suite (248)
Dining (157)

About

#6 of 66 hotels in Luxor
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Value
Travelers' Choice
Winter Palace, built in 1886 on the Nile banks in a tropical garden is a magical experience of history luxury that hosted royalties and celebrities throughout the years. Winter Palace offers the mythical atmosphere with the modern decor comfort of a 5 star hotel. It is located in the city center, just minutes from Luxor Temple and the airport.
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Full view
Property amenities
Free parking
Free internet
Pool
Free breakfast
Airport transportation
Business Center with Internet Access
Conference facilities
Baggage storage
Parking
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast buffet
Swimup bar
Poolside bar
Car hire
Taxi service
Banquet room
Meeting rooms
Concierge
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Great View
Languages Spoken
English, French, Arabic
1,692Reviews23Q+A100Room tips
Traveler rating
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Popular mentions
DOR999A wrote a review Today
Lucerne, Switzerland80 contributions30 helpful votes
Staff are amazing as is the building and location. You are brought back to a different era and it is a very special hotel with outstanding customer service - the staff will do everything for you and more. I have to be honest, it might sound quite cosmetic but the WIFI is terrible. Like, it constantly disconnects and a speed test showed 200kbps when it was connected. This improved in the lobby and public areas but was often unusable in the room. I know this sounds a bit like a “first world” problem but if you need to get any work done at all you can forget about using their internet. I ended up having to switch my data roaming on for a couple of important business related calls. It is far below the standard you would expect of a Sofitel in that regard. I moved up the road (a planned move) to the Hilton and the internet was lightning fast so it is not a country or network issue - it is just poor IT management. Food was in general just average but the amazing dining room compensated for the lack of taste. Breakfast was good, however. This is certainly not a negative review and I really enjoyed my stay here but I would have to give four stars due to the above. To summarise: staff and hotel are amazing, food is average, WIFI is poor.
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Date of stay: December 2020
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BP63 wrote a review Nov 2020
Punta Cana, Dominican Republic44 contributions26 helpful votes
This place probably has no less history than the temples nearby. The list of famous people who stayed here could take more space than I am allowed to use in this post. We, for example, stayed in the Howard Carter room - the man who found Tutankhamen tomb. OK, it is not modern, but it authentic. Visiting Luxor and not staying in the Winter Palace is like visiting Luxor and not going to Luxor Temple!
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Date of stay: November 2020
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Response from Selim SHAWER, Other at Sofitel Winter Palace Luxor
Responded 3 days ago
Dear Valued Guest, Thank you for your interest in Sofitel Winter Palace Luxor and we are delighted hosting you with us. We are indeed very pleased on the way you describe your luxury experience at the Hotel and such commendable remarks makes us extremely proud of the kind of service we cater to our discerning Guests. Thank you so much for your valuable recommendation. We are indeed delighted to read that you fully enjoyed the historical charm of the great old palace, your gratitude and kind words are shared with all the team members and I sincerely hope that you took home memorable moments of your stay and we hope your next visit will be as pleasant as the previous one. Sincerely, Selim SHAWER General Manager
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jasoninsf wrote a review Nov 2020
San Francisco, California23 contributions1 helpful vote
This place exudes Old World luxury. It used to be the palace of the King of Egypt in the 1800s, and the decor is European / Victorian with high ceilings and windows. The pool is surrounded by beautiful gardens and you are within walking distance of Luxor Temple. It's a great setting next to the Nile. The staff is what makes it exceptional. I ran into some trouble with a local driver whom I had met at the airport. He drove me for a couple of days and promised to drive me himself to Aswan. When the day came at 7am, he said something had happened and he wouldn't be able to take me. Instead his "brother" whom I had told him I didn't want to go with because I didn't know him, showed up. He instructed me to go down and meet his brother. At this point, he had already taken a deposit so I felt I didn't have any recourse. However, the hotel staff were extremely helpful and were able to get my deposit back and take me to the train station. This saved me from a compromising situation.
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Date of stay: November 2020
Location
Service
Sleep Quality
Room Tip: Great hotel but even more amazing staff
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Response from Selim SHAWER, Other at Sofitel Winter Palace Luxor
Responded 3 days ago
Dear Valued Guest, Thank you for the great feedback of your recent holiday experience at our Sofitel Winter Place ; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Unfortunately, as I am sure you will realize, we have no control over the various hassles you will meet in the street outside and hope this did not detract too much from the enjoyment of your time here but we are we are delighted to know that our colleagues succeeded to come up to your expectation . Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Warmest regards, Selim SHAWER General Manager
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Amira Parker wrote a review Nov 2020
Roanoke, Virginia65 contributions11 helpful votes
+1
We spent 5 days at the Winter Palace after a disappointing experience with another hotel, definitely was the right move. Everything was perfect the staff, food, location and of course the historical yet luxurious hotel. Thanks for lovely vacation we will come back and highly recommend it
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Date of stay: November 2020Trip type: Traveled as a couple
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Response from Selim SHAWER, Other at Sofitel Winter Palace Luxor
Responded 6 days ago
Dear Valued Guest, We greatly appreciate the time you spent to share your recent holiday experience at our Sofitel Winter Palace hotel and we thank you for your kind recommendation to Tripadvisor’s readers . Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Warmest Regards, Selim SHAWER General Manager
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JamesNine wrote a review Nov 2020
Luxor, Egypt34 contributions30 helpful votes
What a great relaxing stay at the Winter Palace Hotel last week. A really warm welcome from Mostafa, Front Desk, when I arrived and then the rest of the staff at the Hotel ensured that my stay was relaxing and memorable. The Hotel is providing a a meticulus service to ensure that all neceassry precaustions are taken against the spread of Covid 19. Excellent service at the Poolside and in the 1886 Restaurant. Dinner and Brakfast (in the room) could not have been better.
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Review collected in partnership with Accorhotels.com
Date of stay: November 2020
Value
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Location
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Sleep Quality
1 Helpful vote
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Response from Selim SHAWER, Other at Sofitel Winter Palace Luxor
Responded 6 days ago
Dear Valued Guest, Thank you for the great feedback of your recent holiday experience at our Sofitel Winter Palace ; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Warmest Regards, Selim SHAWER General Manager
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PRICE RANGE
$82 - $194 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel winter palace luxor hotel luxor, accor winter palace luxor, winter palace luxor, sofitel luxor, luxor sofitel, old winter palace luxor
LOCATION
EgyptNile River ValleyLuxor
NUMBER OF ROOMS
92
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Frequently Asked Questions about Sofitel Winter Palace Luxor
Which popular attractions are close to Sofitel Winter Palace Luxor?
Nearby attractions include Luxor Temple (0.2 miles), Avenue of Sphinxes (0.3 miles), and Habiba Gallery (0.4 miles).
What are some of the property amenities at Sofitel Winter Palace Luxor?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Sofitel Winter Palace Luxor?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sofitel Winter Palace Luxor?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Sofitel Winter Palace Luxor?
Yes, free parking is available to guests.
What are some restaurants close to Sofitel Winter Palace Luxor?
Conveniently located restaurants include Aisha Restaurant, Al-Sahaby Lane Restaurant, and Sofra Restaurant & Cafe.
Are there opportunities to exercise at Sofitel Winter Palace Luxor?
Yes, guests have access to a pool during their stay.
Does Sofitel Winter Palace Luxor have an airport shuttle?
Yes, Sofitel Winter Palace Luxor offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Sofitel Winter Palace Luxor located near the city center?
Yes, it is 0.9 miles away from the center of Luxor.
Are any cleaning services offered at Sofitel Winter Palace Luxor?
Yes, dry cleaning and laundry service are offered to guests.
Does Sofitel Winter Palace Luxor offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.