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Basma Hotel

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Basma Hotel
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238 Reviews from our TripAdvisor Community

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Showing 187: English reviews
Level Contributor
87 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is a classic 4-star hotel with nice facilities. Nice pool and lounge area that are often sites of wedding photographs. located on a hill next to Nubian museum, it is classic. Free breakfast is nice. There are specific experiences that are not acceptable for international tourists. It took 45 min to checkin and front desk demanded another full payment,... More 

Helpful?
Thank Timothy R
Sydney, Australia
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This would be the 3rd time I have been at the Basma, first time as a drop off after flight back from Abu Simbel and couldn't use the pool as we didn't have our swimmers. Vowed next time I came to Egypt, we would stay overnight and enjoy the pool, on the day we chose the pool was empty for... More 

Helpful?
1 Thank KatoSydney_Australia
2 reviews
3 of 5 stars Reviewed May 21, 2016 via mobile

A good place to stay in , the AC was working well and this is important thing to look for while in Aswan I had a problem with AC once The TV is ordinary " not a flat screen , didn't use it " The mini bar fridge was an old one I used to stay in the ground floor... More 

Helpful?
Thank Mohamed A. G
Willingboro, New Jersey
1 review
5 of 5 stars Reviewed May 13, 2016 via mobile

The best staff I encountered on this four country trip. They were so helpful I wanted to take them with me. It is a older facility but clean. The beds were firmer than I'm use to. A had a cheeseburger and fries which tasted better than home. I felt like I was leaving home when I checked out.

Helpful?
Thank Rasul S
1 review
5 of 5 stars Reviewed April 19, 2016

It was a fantastic experience for me to stay at this hotel during my visit to Aswan. Calm, nice pool and Nile river view, clean and large room and bathroom. A very kind staff, at the reception and at the restaurant. My thanks to all of them, and my special thanks to Mr Hamdy.

Helpful?
Thank Ismail I
AidaGeorge, Guest Relations Manager at Basma Hotel, responded to this review

Dear Guest, It was a pleasure having the chance to host you at Basma hotel in Aswan, thank you for taking time to tell us about your feedback. we are glad to read in your wonderful comments about the hotel and the staff. we do hope that we will have the opportunity to host you again in the close future.... More 

Cairo, Egypt
2 reviews
2 of 5 stars Reviewed April 4, 2016

we stayed a few nights at this hotel, elevator not working most of the time, food was extremely tasteless basic. staff very nice, rooms clean but TV of poor quality, and no internet in rooms. wheel chair facility does not exist.

Helpful?
Thank nadia s
AidaGeorge, Guest Relations Manager at Basma Hotel, responded to this review

Dear Guest, Thank you for choosing Basma hotel for your recent visit to Aswan, We are happy to see that the staff was up to your expectations I am sure they will be happy to read your comment about them as we are very much keen to take every guest comment into our consideration to keep our standard as high... More 

Travelers are raving about these Aswan hotels

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed March 8, 2016 via mobile

-Positive points *Rooms are large *Air conditioner is good but old *The pool view is perfect *Bathroom is clean -Negative points *The hotel as all is smelly *The bed and pillows are so hard *The bed is smelly *The staff is not friendly at all *The food is below average *After a costumers eat the staff don't clean the tables... More 

Helpful?
Thank Kareem29
AidaGeorge, Guest Relations Manager at Basma Hotel, responded to this review

Dear Guest, It is a great honor taking the time to tell us about your experience in our hotel , I would like to thank you for your positive comments and thank you also for your negative comments which help us to improve our service, I am extremely regret that your experience did not meet your expectations for this stay... More 

Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed February 10, 2016 via mobile

It's my first stay in Basma. The location is good, the rooms are old fashion but it's clean. The bathroom was clean but it was old style too. The furniture need renovation. The staff was nice and the food wasn't bad. We just satyed for 1 night on bed and breakfast basis.

Helpful?
Thank Soha A
AidaGeorge, Guest Relations Manager at Basma Hotel, responded to this review

Dear Guest, It was a pleasure having the chance to host you at Basma hotel in Aswan, thank you for taking time to tell us about your feedback. We are delighted to know that you have enjoyed your overall stay and we are extremely happy to know that our team succeeded to reflect our aim. We hope to have the... More 

Hamilton, New Zealand
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed February 6, 2016 via mobile

Where to start, this has been one of my single worst experiences in all the 23 countries I have travelled. The rooms were fairly large and our bed was two singles pushed together, standard for Egypt. We travelled here with my sister and her partner and they kindly gave us adjoining rooms. On first impression we were happy, our view... More 

Helpful?
Thank Charlotte B
christianezikry, Public Relations Manager at Basma Hotel, responded to this review

Dear Guest, Thank you very much for taking time to write review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room , unfortunately ,except for our situation of full occupied rooms ,,we were delighted to... More 

Chicago Illinois
Level Contributor
58 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed January 24, 2016

Rooms face large open-air U-shaped swimming pool area overlooking a scenic river area. No street noise at this location. Rooms could use updating.Walk down the hill 2 blocks to visit local interesting cemetery. The larger structures my guide said were 900 years old! Spent one night here on my EMO Tours 14 day Egypt Tour. Lobby Wi Fi did not... More 

Helpful?
Thank JohnHChicagoIllinois
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Free Internet
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
Services
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Basma Hotel

Address: El Fanadek Street, Aswan, Egypt
Location: Egypt > Nile River Valley > Aswan Governorate > Aswan
Price Range: $54 - $63 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Basma Hotel 4*
Number of rooms: 189
Reservation Options:
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Also Known As:
Basma Hotel Aswan
Hotel Style:
#3 Spa Hotel in Aswan
#5 Luxury Hotel in Aswan
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