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Basma Hotel

El Fanadek Street, Aswan, Egypt
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Basma Hotel
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229 Reviews from our TripAdvisor Community

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Hamilton, New Zealand
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

Where to start, this has been one of my single worst experiences in all the 23 countries I have travelled. The rooms were fairly large and our bed was two singles pushed together, standard for Egypt. We travelled here with my sister and her partner and they kindly gave us adjoining rooms. On first impression we were happy, our view... More 

Helpful?
Thank Charlotte B
Chicago Illinois
Level Contributor
58 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Rooms face large open-air U-shaped swimming pool area overlooking a scenic river area. No street noise at this location. Rooms could use updating.Walk down the hill 2 blocks to visit local interesting cemetery. The larger structures my guide said were 900 years old! Spent one night here on my EMO Tours 14 day Egypt Tour. Lobby Wi Fi did not... More 

Helpful?
Thank JohnHChicagoIllinois
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 27, 2015

A large hotel suffering from poor tourism. The location is lovely, overlooking the Nile and just a 20 min stroll into the Souq. Rooms are large, light and clean. A lovely touch was the petals on our made up bed each day. All the staff were very helpful and friendly. The only (very small) negative was the internet speed(nonexistent) but... More 

Helpful?
1 Thank Lou-Anne G
christianezikry, Guest Relations Manager at Basma Hotel, responded to this review

Dear Guest, Thank you for reviewing Basma hotel Aswan, especially for your kind compliments about all the staff, We are indeed most pleased that you had a comfortable stay with us, despite the internet access issue you encountered. Rest assured my team are looking into this to rectify this matter because as you rightly point out, this service is very... More 

Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed December 26, 2015 via mobile

we stayed there for 2 nights in December, the view is really nice, rooms are clean and the staff are friendly & helpful, the only drawback is the food..the breakfast is very poor and the need to upgrade the quality. we will definitely come back to basma

Helpful?
2 Thank aalaa
christianezikry, Guest Relations Manager at Basma Hotel, responded to this review

Dear guest , Thank you very much for choosing to stay at Basma hotel Aswan and for taking time to write this review on Trip Advisor , However we believe that a successful start into the day is often supported by sufficient breakfast , therefor we serve our guests a rich and diverse breakfast buffet together with keeping the high... More 

Cairo Governorate, Egypt
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed November 30, 2015

I visited Aswan this November, 2015. I booked at "Basma Hotel" over the Internet. It has a magnificent pool, and spa facilities. Rooms with pool view constitutes a great experience. Food is good. It is the nearest hotel to the "Nubian Museum"; one of the must-go attractions in Aswan. If you arrive Aswan by train, a taxi will cost around... More 

Helpful?
1 Thank MostafaKhairy
christianezikry, Guest Relations Manager at Basma Hotel, responded to this review

Dear Guest, Thank you very much for choosing to stay at Basma hotel Aswan and for taking the time to write this review on Trip Advisor. We greatly appreciate every feedback made by our guests as we constantly strive to achieve the highest quality standards. I am delighted that you have enjoyed your stay with us and that you are... More 

Cambridge, United Kingdom
Level Contributor
53 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed October 15, 2015

Once an expensive investment, this hotel is suffering from a turn down in tourism. The rooms are large and linen clean, lovely views but service patchy. Why were all my towels taken , not just the used one and not replaced? The bed was really hard and although superficially clean; light switches and mirrors needed attention. The pool was nice... More 

Helpful?
1 Thank silversue
Brisbane, Australia
Level Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed September 14, 2015

Spent 2 nights at the Basma Hotel in August. Was happily impressed with this Hotel. Rooms were clean and comfortable. Everything worked. Great shower pressure. The staff were polite and helpful. the pool was a good size and kept clean with towels provided. Also a very nice buffet breakfast was provided.

Helpful?
1 Thank daktari7
christianezikry, Guest Relations Manager at Basma Hotel, responded to this review

Dear Guest, Thank you very much for choosing to stay at Basma hotel Aswan and for taking the time to write this review on Trip Advisor. We greatly appreciate every feedback made by our guests as we constantly strive to achieve the highest quality standards. I am delighted that you have enjoyed your stay with us and that you are... More 

Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed June 7, 2015 via mobile

First of all I would like to express my gratitude to Mr Hamdy Abdel Aziz who made my stay really memorable. It was quite late in the night and he made arrangements for beautiful suite overlooking the ecstatic view from the terrace. The room service dinner was quick and very helpful staff . We could not have breakfast as we... More 

Helpful?
1 Thank Destinationtoexcel
christianezikry, Guest Relations Manager at Basma Hotel, responded to this review

Dear Guest, sunny greetings from Basma hotel Aswan Thank you very much for choosing to stay at BASMA HOTEL ASWAN and for taking the time to leave a comment about our hotel. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. I am very pleased that you have enjoyed your overall... More 

London, United Kingdom
Level Contributor
114 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
3 of 5 stars Reviewed May 7, 2015

Stayed 2 nights as part of a tour Checkin quick, friendly staff, hotel had very few guests staying (5-10% occupancy) Positives Safe in rooms (small) Clean/comfortable, small balcony Good wifi (lobby only) Reasonable Pool Negatives Feels tired, some bathroom taps loose, baths delaminated, etc Breakfast had no fresh fruit, some items looked like they were being reheated daily Can’t comment... More 

Helpful?
1 Thank bckirk
Egypt
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed April 20, 2015

This is the second time we stay at Basma Hotel. The place in general isn't bad but this time more attention was needed for the maintenance and cleanliness and I'm not sure if this was because tourism wasn't good enough at that time so they didn't care much, or the hotel is going backward! If you intend to travel all... More 

Helpful?
1 Thank H B
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