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Four Seasons Hotel Cairo at the First Residence

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35 Giza Street, Giza 12311 Egypt
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Traveler (927)
Room & Suite (343)
Dining (72)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#6 of 148 hotels in Giza
Location
4.5
Cleanliness
4.8
Service
4.7
Value
4.4
Travelers' Choice
Stay in the heart of Cairo, with breathtaking views to enchant you and ancient zoological and botanical gardens just outside your door. At our luxury boutique hotel, enjoy an array of authentic fine dining outlets, lavish spa and opulent meeting spaces, an adjacent designer mall and a casino. Just minutes away from the hotel enjoy the best of the city's arts, culture and shopping areas.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Casino and Gambling
Kids stay free
Babysitting
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Airport transportation
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Shops
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
Safe
Iron
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Quiet
Languages Spoken
English, French, Arabic

Location

Full view
81Good for walkers
Grade: 81 out of 100
26Restaurantswithin 0.3 miles
4Attractionswithin 0.3 miles
1397Reviews27Q+A100Room tips
Traveler rating
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  • 27
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NiceSFTraveler wrote a review Nov 2022
San Francisco, California104 contributions134 helpful votes
Many small issues. Not like what Four Seasons should be. Some examples. Room not being cleaned. Repeating the same request over and over and over. Nothing was easy. Room A/C made noises. Room key needed to be reset every day.
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Date of stay: November 2022
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mahmoud ElKeiy, General Manager at Four Seasons Hotel Cairo at the First Residence
Responded 2 days ago
Dear CoolRickSF, Thank you for taking the time to review us. I am really sorry to read about the series of unfortunate events that you faced during your stay with us. I would like to assure you that this does not reflect our Four Seasons standards and that we're taking your comments seriously. Please accept our sincere apologies and hope we get a chance to rectify your experience upon your next visit to Cairo. Sincerely, Mahmoud Elkeiy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ashraf Elsharkawy wrote a review Nov 2022
Mansoura, Egypt166 contributions82 helpful votes
A nice place with helpful team members and nice well equipped rooms. Very wide rooms with Egyptian Nile view. Very good meeting rooms and good snacks. We had dinner at Aura restaurant with very good variety of food. It have very nice location
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Date of stay: November 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mahmoud ElKeiy, General Manager at Four Seasons Hotel Cairo at the First Residence
Responded 1 week ago
Dear Ashraf, Thank you for reviewing our hotel, we are delighted you enjoyed your stay with us. Looking forward to welcome you again soon. Kind Regards, Mahmoud ElKeiy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sunshine4jo66 wrote a review Nov 2022
Ottawa, Canada19 contributions14 helpful votes
We stayed at this hotel our last two nights in Cairo. This Hotel is next level classy! The outside of the hotel was beautifully decorated with a huge Christmas tree and the lobby decorated with stunning glittery Christmas decorations. You are immediately greeted by the impeccably dressed greeter. The rooms are luxurious, the beds and bedding are 10 star! The bath and shower have great pressure and high end products. The Tea Room for breakfast is stunning, the buffet had plenty of choices depending on what time schedule you were on, breakfast or lunch. The food at the pool area serves traditional Egyptian food. It was so delicious, we ate there 3x The pool is warm as a bath and they have lovely cabanas to sit in, each with its own television. On our checkout day, our airport pickup wasn’t until 11pm. The supervisor Rimon Safwar saw we were sitting all day and was very attentive, he went above and beyond to make sure we were comfortable, he brought us complimentary juices and mixed nuts, he took the time to chat and get to know us. This personal touch really made us feel welcome. This hotel was the perfect way to unwind after 2 weeks of busy adventures. This is truly a 5 star Hotel with 10 star service. Your comfort and safety is their top priority!
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Date of stay: November 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mahmoud ElKeiy, General Manager at Four Seasons Hotel Cairo at the First Residence
Responded 1 week ago
Dear Guest, Thank you for taking some of your precious time to review our hotel. We are delighted you enjoyed your stay with us and that the level of service met your expectations. Looking forward to welcome you back soon. Kind Regards, Mahmoud ElKeiy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
X9574DEdavidd wrote a review Nov 2022
4 contributions
We stayed at the Four Seasons First Residence on our first trip to Egypt. We spent the first 5 days down in Luxor and flew to Cairo to complete another four days of our trip We were promptly picked up at the airport by Adam and arrived at the Four Seasons around 1pm. Our room was not ready at the time, so we had drinks and French pastries while we waited. Our room was incredibly large and looked out over the Cairo Zoo. We enjoyed hearing each morning the lions/tigers roaring across the street. We also enjoyed eating breakfasts at The Tea Room and had some traditional Egyptian food there. We also enjoyed Aura which looks over the pool and has great Lebanese dishes. We also had dinner at Zoe which looks over the Nile (in the boat) and has delicious Greek dishes and desserts. Salma and Sherif were very helpful in arranging tours. We were so incredibly happy with our tour guide and driver, Yasmin and Hussein. They made our trip to Egypt very special. I would like to thank everyone at the hotel for being so accommodating to my wife being in a wheelchair. She was so happy with our visit and wants to come back soon!!
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Review collected in partnership with Four Seasons
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mahmoud ElKeiy, General Manager at Four Seasons Hotel Cairo at the First Residence
Responded 1 week ago
Dear Guest, Thank you for reviewing our hotel, we are glad you enjoyed your dining experience with us and that the service met your expectations. We are delighted you enjoyed your stay with us. Looking forward to welcome you back again. Kind Regards, Mahmoud ElKeiy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
CPS200 wrote a review Nov 2022
New York City, New York75 contributions69 helpful votes
We thought this hotel was extremely clean, we found the service excellent and our room looked like it was recently renovated. The breakfast buffet was first rate and the restaurants that are located on the stationary docked boat on the Nile had decent food but even better views. The only downside was that you need to walk across a busy road to get to the restaurants on the Nile and some of the bartenders in the restaurant were clueless for not knowing how to make a martini and then charging $35 the cocktail because it was '2' drinks?. (We just paid it - didn't feel like spoiling a nice night). I would recommend this hotel it was a lovely, serene place to stay in a very frenetic Cairo. Also- we booked through Amex and were given two 50 min massages in the spa as a free gift.
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Date of stay: October 2022
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mahmoud ElKeiy, General Manager at Four Seasons Hotel Cairo at the First Residence
Responded 1 week ago
Dear Guest, Thank you for reviewing our hotel, we are delighted you enjoyed your stay with us and that you were happy with your dining experience with us. We are sorry for the encounter you had, please be assured we have addressed your comments internally to take the necessary actions. Looking forward to welcome you again soon. Kind Regards, Mahmoud ElKeiy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cumi2013 wrote a review Oct 2022
London, United Kingdom30 contributions34 helpful votes
Just returned from a fantastic trip to Egypt. Thoroughly recommend the Four Season Residence in Cairo. The facilities are great with a large choice of restaurants and a shopping mall attached to the hotel and staff who warmly welcomed us and took care of our needs.
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Review collected in partnership with Four Seasons
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mahmoud ElKeiy, General Manager at Four Seasons Hotel Cairo at the First Residence
Responded Oct 30, 2022
Dear Guest, Thank you for reviewing our hotel, we are happy you enjoyed your dining experience with us and that you your stay met your expectations. Looking forward to welcome you again. Kind Regards, Mahmoud ElKeiy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
KerryB wrote a review Oct 2022
Canterbury, United Kingdom14 contributions24 helpful votes
The hotel is well situated on the banks of the Nile. Our room had a great view of the river and the pool area. The staff were friendly and professional and the facilities throughout are really beautiful and elegant. Our room was large and well equipped and we slept really well every night. Breakfast was fabulous - what more can you ask for?
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Review collected in partnership with Four Seasons
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mahmoud ElKeiy, General Manager at Four Seasons Hotel Cairo at the First Residence
Responded Oct 26, 2022
Dear Kerry, Thank you for reviewing our hotel. We are delighted to hear that you enjoyed your stay with us and that the service and dining experience met your expectations. We were happy to welcome you and looking forward to welcome you again. Kind Regards, Mahmoud ElKeiy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
catrans wrote a review Oct 2022
Washington DC, District of Columbia30 contributions32 helpful votes
We were greeted very warmly at check in upgraded with the AMEX platinum to stunning suites. We had views of the pyramids from the balcony. We stayed 5 nights in October 2022. All the staff here were so courteous & professional and kind and went out of their way to cater to all our needs. The kids loved the pool and the pool table in the Char bar. We loved the restaurants on the boat docked out front in the Nile. The breakfast buffet was lovely each day and the chefs made perfect custom orders. Very nice variety of foods. The staff checked on us during our stay and made it really amazing. I highly recommend Mr. Ashraf! Breakfast buffet was lovely. The restaurants were great. Kids enjoyed the pool. The building itself was gorgeous. The cleaning staff and turndown service was perfect. Laundry done well, shoes shined perfectly and quickly. Room service was wonderful. I never wanted to leave- it was a wonderful retreat from the hustle and bustle of Cairo. The atmosphere at the Lebanese restaurant by the pool is amazing with live music a few nights. Easy access to the upscale mall thats connected. Easy access to all major sights in cairo. Everything really was perfect except we heard some traffic noise one night more than the other nights. Rooms very clean and well stocked and furnished. Beds were comfy. Room service was fast. Concierge was super helpful and patient. Highly recommend this hotel and all the staff. We will be back!
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Review collected in partnership with Four Seasons
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mahmoud ElKeiy, General Manager at Four Seasons Hotel Cairo at the First Residence
Responded Oct 26, 2022
Dear Catrans, Thank you for taking some of your precious time to review our hotel. It was a pleasure welcoming you, we are delighted that you enjoyed your dining experience and it makes us very happy that the team met your expectations. We are glad you enjoyed your stay with us and we cannot wait to welcome you back. Kind Regards, Mahmoud ElKeiy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Safari766008 wrote a review Oct 2022
Exquisite hotel with boutiful amenities. Advantageous location, luxurious rooms, private and spacious pool area, good restaurants, and an incredible spa. I had the best massage of my life (and that's saying a lot) at the spa, with a therapist named Niti. The only disappointment was the service in the Aura (4th Fl) restaurant the evening we arrived. They messed up the drink order, forgot one of our meals, kept interrupting our conversation to have us sign the bill, etc. It was very strange and unlike a typical Four Seasons experience. But, because everything else was excellent - I am still giving 5 stars in spite of it. I hope you get the opportunity to enjoy this unique property. And don't forget to book a spa appointment!
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Date of stay: October 2022
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mahmoud ElKeiy, General Manager at Four Seasons Hotel Cairo at the First Residence
Responded Oct 26, 2022
Dear Guest, Thank you for taking the time to review us, we are delighted to hear that the dining experience and the spa experience met your expectations. However, allow me to express my disappointment for the unfortune encounter with staff members in one of the outlets, rest assured this does not reflect the Four Seasons experience. Kindly note that we have taken your concern seriously and addressed it internally. We hope we get the chance to rectify your experience and welcome you back once again! Kind Regards, Mahmoud ElKeiy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
GeorgeBaird wrote a review Oct 2022
Jersey, United Kingdom26 contributions29 helpful votes
The Four Seasons isn’t just a hotel , it’s more like a palace. The interior is absolutely phenomenal with beautiful flower arrangements . The corridors were like a magical mystery tour and our suite had a great view of the Nile. The Tea Lounge where breakfast is served was absolutely outstandingly phenomenal probably the best setting ever experienced. The First Mall was world class with an amazing shopping experience…Horas jewellery was worth a visit. The Char Sports Bar was a blast and the sliders are a must All the staff were so friendly however particular thanks to Youseff on reception who had the biggest smile . This is a classy classic hotel of the highest standard and is a must stay in Cairo Thank you all for a great experience
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Date of stay: October 2022Trip type: Traveled as a couple
Room Tip: Ask for Mango juice at breakfast
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mahmoud ElKeiy, General Manager at Four Seasons Hotel Cairo at the First Residence
Responded Oct 19, 2022
Dear George, Thank you for taking some of your precious time to write this review. We are delighted you enjoyed your dining experience with us and that you are satisfied with our team and the service. We are glad you tried out different outlets in the hotel and that you were satisfied with the encounter. We are happy you are pleased with your stay with us. We are looking forward to welcome you back. Kind Regards, Mahmoud ElKeiy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$322 - $542 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
four seasons hotel cairo at the 1st residence, four seasons giza, giza four seasons
LOCATION
EgyptGiza GovernorateGiza
NUMBER OF ROOMS
262
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FOUR SEASONS HOTEL CAIRO AT THE FIRST RESIDENCE - Updated 2022 Prices & Reviews (Egypt/Giza)

Frequently Asked Questions about Four Seasons Hotel Cairo at the First Residence
Which popular attractions are close to Four Seasons Hotel Cairo at the First Residence?
Nearby attractions include Ahmed Shawki Museum (Karmat Ibn Hani') (0.2 miles), The Egyptian Renaissance Sculpture (0.2 miles), and El Regina Club (0.2 miles).
What are some of the property amenities at Four Seasons Hotel Cairo at the First Residence?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Four Seasons Hotel Cairo at the First Residence?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Four Seasons Hotel Cairo at the First Residence?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Four Seasons Hotel Cairo at the First Residence?
Yes, parking is available to guests.
What are some restaurants close to Four Seasons Hotel Cairo at the First Residence?
Conveniently located restaurants include Xodo, Nairu Restaurant and Lounge, and Zoe Restaurant.
Are there opportunities to exercise at Four Seasons Hotel Cairo at the First Residence?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Four Seasons Hotel Cairo at the First Residence have airport transportation?
Yes, Four Seasons Hotel Cairo at the First Residence offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Four Seasons Hotel Cairo at the First Residence located near the city center?
Yes, it is 0.9 miles away from the center of Giza.
Are any cleaning services offered at Four Seasons Hotel Cairo at the First Residence?
Yes, dry cleaning and laundry service are offered to guests.
Does Four Seasons Hotel Cairo at the First Residence offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.