Four Seasons Hotel Cairo at the First Residence
1,288 reviews
#4 of 115 Hotels in Giza
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35 Giza Street, Giza 12311 Egypt
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Full view
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Room & Suite (200)
Dining (53)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 09/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Four Seasons Hotel Cairo at the First Residence
Updated 09/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#4 of 115 hotels in Giza
Location
Cleanliness
Service
Value
Travelers' Choice
Stay in the heart of Cairo, with breathtaking views to enchant you and ancient zoological and botanical gardens just outside your door. At our luxury boutique hotel, enjoy an array of authentic fine dining outlets, lavish spa and opulent meeting spaces, an adjacent designer mall and a casino. Just minutes away from the hotel enjoy the best of the city's arts, culture and shopping areas.
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Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Casino and Gambling
Kids stay free
Babysitting
Wifi
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Baggage storage
Concierge
Currency exchange
Butler service
Doorperson
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Green
River View
Languages Spoken
Arabic
Location
Full view
80Somewhat walkable
Grade: 80 out of 100
22Restaurantswithin 0.3 miles
4Attractionswithin 0.3 miles
Contact
35 Giza Street, Giza 12311 Egypt
Name/address in local language
Getting there
FaisalCairo Metro19 min
El-Malek El-SalehCairo Metro19 min
Rental CarsSee all Giza rental cars
1288Reviews24Q+A100Room tips
Reviews
Traveler rating
- 1,044
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- 23
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Popular mentions
Everything about this hotel was wonderful. We only got to spend one night here but I would highly recommend it. The rooms were very comfortable and extremely clean. They were a good size. The staff were very helpful. I wish we had been able to spend more time here. I especially loved the guard dog outside!
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Date of stay: April 2021
Value
Location
Service
Room Tip: I think all rooms would be fine.
See more room tips
Helpful
Response from Mahmoud ElKeiy, General Manager at Four Seasons Hotel Cairo at the First Residence
Responded 1 week ago
Dear 4Rtrip, Thank you for the wonderful review! I am delighted to hear that you found your stay to be enjoyable and comfortable. We hope we get a chance to welcome you back soon for a longer stay! Sincerely, Mahmoud ElKeiy General Manager
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The hotel room and the facility is nice .. but the night shift is the worst, So when u face a problem dont contact the night manager because he’s gonna make it worse, The hotel was my favorite in cairo but not any more , i don’t recommend it to anyone
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Date of stay: May 2021Trip type: Traveled as a couple
Helpful
Response from Mahmoud ElKeiy, General Manager at Four Seasons Hotel Cairo at the First Residence
Responded 4 weeks ago
Dear Rameens2019, I am sorry to read about this very unfortunate experience, we would like to assure you that guest satisfaction, comfort and safety will always remain our number one priority, I would like to highlight that your comments have already been addressed with the team and a Hotel representative will be in contact with you accordingly. We sincerely hope we get a chance to rectify this experience. Sincerely, Mahmoud ElKeiy General Manager
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Honestly perhaps one of the best decisions we've ever made in the selection of places to stay. The room was in impeccable shape, especially as it pertained to fit and finish and the room itself and bathroom were quite large. The bed was quite comfortable and the air conditioner more than sufficient at keeping our room very cool when necessary. The room service was another significant highlight with the quality of food being excellent and the service equally so. Youssef in room service bears mentioning as one of the friendlist and pleasant folks we met along the way. The staff also at the front desk and in security at the entrance were all equally friendly and pleasant. After a long day touring Cairo, coming back to our room was something we looked forward to every evening. I highly recommend especially pertaining to value for money well spent.…
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Date of stay: April 2021
Helpful
Response from Mahmoud ElKeiy, General Manager at Four Seasons Hotel Cairo at the First Residence
Responded May 4, 2021
Dear Speedbird2263, Thank you for taking the time to review us and for the great recommendation. I am delighted to read your feedback throughout and that you enjoyed your stay with us at Four Seasons First Residence. We look forward to welcoming you back upon your visit to Cairo! Sincerely, Mahmoud ElKeiy General Manager
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A warm welcome from staff and all staff are polite however their was a particular woman behind the reception desk who made things very uncomfortable for myself. This spoilt my last 4 days in the hotel. Not much choice for breakfast, however staff was very efficient. Spa team was amazing. Pool and restaurant team was great Room service and cleaning staff was good Tip. Try to use uber instead of taxi because they will try to rip you off
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Date of stay: April 2021Trip type: Traveled solo
1 Helpful vote
Helpful
Response from Mahmoud ElKeiy, General Manager at Four Seasons Hotel Cairo at the First Residence
Responded Apr 27, 2021
Dear T706OEjamesa, Thank you for taking the time to review us. I am glad to hear that the breakfast, Spa and room service were up to your expectations. However I am sorry to learn about the unfortunate experience at the reception desk. Hopefully we'll get a chance to rectify that experience upon your next stay in Cairo. Sincerely, Mahmoud ElKeiy General Manager
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The rooms were really beautiful and the staff are exceptionally wonderful. A must visit hotel to experience a great service. Recommend highly a room with nile view. Overall if you're looking for a lovely experience, stay a few nights in this hotel.
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Review collected in partnership with Four Seasons
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Mahmoud ElKeiy, General Manager at Four Seasons Hotel Cairo at the First Residence
Responded Apr 27, 2021
Dear Tamer, Thank you for taking the time to rate us. I am delighted to hear that it was an overall a pleasant experience for you at our Hotel and we look forward to welcoming you back very soon! Sincerely, Mahmoud ElKeiy General Manager
Read more
PRICE RANGE
$206 - $388 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
four seasons hotel cairo at the 1st residence, four seasons giza, giza four seasons
LOCATION
EgyptGiza GovernorateGiza
NUMBER OF ROOMS
262
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Claim Your Listing Frequently Asked Questions about Four Seasons Hotel Cairo at the First Residence
Which popular attractions are close to Four Seasons Hotel Cairo at the First Residence?
Nearby attractions include Ahmed Shawki Museum (Karmat Ibn Hani') (0.2 miles), The Egyptian Renaissance Sculpture (0.2 miles), and El Regina Club (0.2 miles).
What are some of the property amenities at Four Seasons Hotel Cairo at the First Residence?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Four Seasons Hotel Cairo at the First Residence?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Four Seasons Hotel Cairo at the First Residence?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Four Seasons Hotel Cairo at the First Residence?
Yes, parking is available to guests.
What are some restaurants close to Four Seasons Hotel Cairo at the First Residence?
Conveniently located restaurants include Xodo, Nairu Restaurant and Lounge, and Aura.
Are there opportunities to exercise at Four Seasons Hotel Cairo at the First Residence?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Four Seasons Hotel Cairo at the First Residence have an airport shuttle?
Yes, Four Seasons Hotel Cairo at the First Residence offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Four Seasons Hotel Cairo at the First Residence located near the city center?
Yes, it is 0.9 miles away from the center of Giza.
Are any cleaning services offered at Four Seasons Hotel Cairo at the First Residence?
Yes, dry cleaning and laundry service are offered to guests.
Does Four Seasons Hotel Cairo at the First Residence offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.