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Four Seasons Hotel Cairo at the First Residence

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35 Giza Street, Giza 12311 Egypt
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Expedia.com
$250
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Free cancellation until 01/31/22
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$250
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Free cancellation until 01/31/22
Destinia.com
$177
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Free cancellation until 01/24/22
Booking.com$250
Trip.com$229
Priceline$250
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (902)
Room & Suite (276)
Dining (65)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 09/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Four Seasons Hotel Cairo at the First Residence
Updated 09/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 130 hotels in Giza
Location
Cleanliness
Service
Value
Travelers' Choice
Stay in the heart of Cairo, with breathtaking views to enchant you and ancient zoological and botanical gardens just outside your door. At our luxury boutique hotel, enjoy an array of authentic fine dining outlets, lavish spa and opulent meeting spaces, an adjacent designer mall and a casino. Just minutes away from the hotel enjoy the best of the city's arts, culture and shopping areas.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Casino and Gambling
Kids stay free
Babysitting
Wifi
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Quiet
Languages Spoken
English, Arabic

Location

Full view
80Somewhat walkable
Grade: 80 out of 100
22Restaurantswithin 0.3 miles
4Attractionswithin 0.3 miles
1328Reviews25Q+A100Room tips
Traveler rating
  • 1,068
  • 165
  • 49
  • 19
  • 27
Time of year
Traveler type
Language
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Popular mentions
Michael K wrote a review Jan 6
Moscow, Russia46 contributions15 helpful votes
This is a wonderful hotel with staff that exemplifies professional personal service. From check in to questions to cleaning, it is a first class accommodation. The pool was wonderful. While the duvet was a little in the heavy side, the whole accommodation was well worth the price. Between Giza Zoo and Nile River it is a prime place.
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Date of stay: January 2022Trip type: Traveled on business
Room Tip: Giza Zoo side has traffic noise. The counter is on a clear day you can see pyramids. Good...
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Response from Mahmoud ElKeiy, General Manager at Four Seasons Hotel Cairo at the First Residence
Responded 3 days ago
Dear Michael, Thank you for your wonderful comments! We're delighted to hear that you enjoyed our services and that the accommodation was up to the Four Seasons standards. Looking forward to welcoming you back again soon! Sincerely, Mahmoud Elkeiy General Manager
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danielbogey wrote a review Dec 2021
3 contributions
Just got in and we've been very pleased with the hospitality and staff. We were greeted by Maha Ahmed (Assistant Guest Experience Manager) whilst enjoying a wonderful breakfast and were offered a 25% discount on any of their spa services which we gladly booked for the two of us. This is my wife's 50th Birthday and we both couldn't be happier or more delighted with the service and staff here at the Four Seasons, Cairo Egypt. dan & Laura
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Date of stay: December 2021
Rooms
Service
Sleep Quality
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Response from Mahmoud ElKeiy, General Manager at Four Seasons Hotel Cairo at the First Residence
Responded 3 days ago
Dear Daniel, Thank you for taking the time to review us! I am delighted to hear that our team here at the First Residence helped make it a memorable experience for you and your wife. We can't wait to welcome you back again soon! Sincerely, Mahmoud Elkeiy General Manager
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Shady H wrote a review Dec 2021
Cairo, Egypt5 contributions2 helpful votes
Another great experience and as usual exceeding expectations, highly recommended for the high end quality across all departments and friendly staff, thank you note due for Clara as she looked after my wedding anniversary plan.. keep it up team 👌
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Date of stay: December 2021Trip type: Traveled as a couple
Room Tip: Great location
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Response from Mahmoud ElKeiy, General Manager at Four Seasons Hotel Cairo at the First Residence
Responded 3 days ago
Dear Shady, Thank you for the recommendation! Happy Anniversary! We're happy to hear that your stay was memorable at Four Seasons Hotel Cairo at The First Residence. Looking forward to welcoming you back again soon! Sincerely, Mahmoud Elkeiy General Manager
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Ellen T wrote a review Dec 2021
9 contributions3 helpful votes
There is a security detail at the front door. My husband and I felt very safe. Food was excellent and the staff helpful. The room had a deep soaking tub with a separate shower. The bed is comfortable too. The staff is friendly and willing to help. The bar on the 4 th floor is great too. Staff Netti and Mohamed go out of the way to help and have had outstanding personally. Thank you. Ellen t
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Date of stay: November 2021Trip type: Traveled as a couple
Room Tip: Friday is market day the place is packed. Better to on a week day.
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Response from Mahmoud ElKeiy, General Manager at Four Seasons Hotel Cairo at the First Residence
Responded 3 days ago
Dear Ellen, Thank you for taking the time to review us! We're delighted to hear that every aspect of your stay met your expectations. Looking forward to welcoming you back very soon! Sincerely, Mahmoud ElKeiy General Manager
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abdulaziz168 wrote a review Dec 2021
Riyadh, Saudi Arabia1 contribution
My reservation was for a twin room, as the hotel was full. I arrived at 4am and went to bed. I woke up at 7am extremely tired as the bed was so small and as hard as a bench and that cigarette smell was coming through the A/C.. I called front desk and informed them that I plan to check out. The room was not worth $450. Soon, duty manager called and apologised and upgraded my room to a junior suite. He was quick, decisive, and went beyond what was expected to keep me happy. However, from that point, it went down hill. 1. I tried to open the ironing board, which was extremely heavy, and it pinched and cut my finger. I called the emergency number in the hotel and a nurse (?) came and put a bandaid on it, and told me there was no need to stitch it and that it should heal by tomorrow (!). The next day, I called again as it was quite painful and getting infected, but I had the same treatment. I complained to front desk on the third day and the manager came and was trying to convince me that there was nothing wrong with the board, and that the problem was with me !. I was so frustrated with his response that I requested him to provide me with a form to raise an insurance complaint for being injured by using the ironing board. He promised to come back to me ( which he never did ). He offered to arrange to take me to a hospital, which I accepted. The doctor at the hospital prescribed anti biotic capsules and told me that the cut may need to be opened and cleaned if it does not improve over the next two days. 2. I wanted my shoes shined. They came back in a plastic bag inside a cloth bag, but the shoes were hardly polished at all. 3. I sent 3 wool sweaters for dry cleaning, and they came back on hangers but they were NOT dry cleaned ( I was charged for dry cleaning). Incredible, and hard to believe! 3. By the fourth day, I was extremely frustrated with the service that I decided to to leave. I checked out and I requested a hotel limo to take me at 13:45 as I had a meeting to attend. I left my suitcase at the concierge and went to the cafe for a quick bite, and at 13:45 I was at the concierge, who told me the limo is right outside with my suitcase in it. I asked the driver to open the trunk and found no suit case. Apparently, it was " lost ". It took 20 minutes for them to find it, even though the luggage room was so close to the concierge desk. I was late for my meeting and I swore never to come back to this hotel again.
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Review collected in partnership with Four Seasons
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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Response from Mahmoud ElKeiy, General Manager at Four Seasons Hotel Cairo at the First Residence
Responded Dec 8, 2021
Dear Abdulaziz, We're very sorry to hear about this very unfortunate experience and that we fell short of your expectations, we sincerely hope that you're ok. We understand that our Front Office Manager has been in contact with you regarding the matter and if there's anything that you may need, please feel free to contact the Director of Rooms on mahmoud.matar@fourseasons.com. We hope we get a chance to rectify this experience upon your next visit to Cairo! Sincerely, Mahmoud ElKeiy General Manager
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PRICE RANGE
$206 - $388 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
four seasons hotel cairo at the 1st residence, four seasons giza, giza four seasons
LOCATION
EgyptGiza GovernorateGiza
NUMBER OF ROOMS
262
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Frequently Asked Questions about Four Seasons Hotel Cairo at the First Residence
Which popular attractions are close to Four Seasons Hotel Cairo at the First Residence?
Nearby attractions include Ahmed Shawki Museum (Karmat Ibn Hani') (0.2 miles), The Egyptian Renaissance Sculpture (0.2 miles), and El Regina Club (0.2 miles).
What are some of the property amenities at Four Seasons Hotel Cairo at the First Residence?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Four Seasons Hotel Cairo at the First Residence?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Four Seasons Hotel Cairo at the First Residence?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Four Seasons Hotel Cairo at the First Residence?
Yes, parking is available to guests.
What are some restaurants close to Four Seasons Hotel Cairo at the First Residence?
Conveniently located restaurants include Xodo, Nairu Restaurant and Lounge, and Aura.
Are there opportunities to exercise at Four Seasons Hotel Cairo at the First Residence?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Four Seasons Hotel Cairo at the First Residence have airport transportation?
Yes, Four Seasons Hotel Cairo at the First Residence offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Four Seasons Hotel Cairo at the First Residence located near the city center?
Yes, it is 0.9 miles away from the center of Giza.
Are any cleaning services offered at Four Seasons Hotel Cairo at the First Residence?
Yes, dry cleaning and laundry service are offered to guests.
Does Four Seasons Hotel Cairo at the First Residence offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.