I would never recommend this hotel. Everything was not right. Floors, toilets, towels are filthy dirty. The bed was hard it feels like you're sleeping on the floor. Never stay in this hotel. Staff are nice though.
but would not go back. The internet was very sketchy, even in the lobby. The bed was extremely uncomfortable as confirmed by others in our group. The breakfast was unremarkable. I would ky. def. not go back. When we checked out, they checked our room first to make sure we had'nt stolen anything Very tacky. Nice pool, though.
It was hell staying here for one night. Could not sleep as mosquitoes were in my room biting me all night. The hallways are full of loud obnoxious guests. Shower dripped straight down and refrigerator doesn't work. Spoke to the staff and they didn't seem to care. No English. Thank God it was only one night. Avoid at all cost!!!
Only stayed at this property for 1 night is that was enough. The hotel itself is at least a 3 star. Rooms are clean except for the water leaking from under the bathroom sink. For some reason they keep the hallways in the dark except when there are large tour groups returning from their day tours. We had an afternoon to relax so we decided to get lunch and relax by the pool. They do have a restaurant but you would never know it unless you asked. No one eating and you have to find staff and ask if they are even open. Lunch was surprisingly very good. The pool area is very nice with a bar area off to the side. We ordered a beer and sat in our lounge chairs while an unruly group of men swam in the pool. We waited till they left and went in the pool. I need to note here that we were a group of 3 women. While in the pool the life guard, staff and staff management stood behind bushes outside of the pool area and laughed, pointed and took pictures of us. This was very uncomfortable so we ended up back in our room. Breakfast was interesting also. It was buffet style so we got our plates and went to sit with others getting breakfast and we were told to go sit in a room by ourselves. Needless to say we could not wait to check out. Management better learn quickly how to treat guest and train their staff on how to treat guests of all genders if they want to succeed. I would never recommend or stay at this hotel. WiFi was free but only worked if you stood next to your room door.…
I’m certain at some point in the past the Soluxe Cairo Hotel was indeed a 4 star hotel. Although our tour company classified it as a 4 star, it seems to me to be more in a 3 star category. That would not be due to staff though. Desk staff, bell man, security, even housekeeping staff were all polite, helpful and professional. Our bed was so hard I thought it was a box spring. I did look at the label though and it was indeed a mattress of some type. I obviously wasn’t the first to complain about this issue. I mentioned it to the staff and within minutes they installed a couple of mattress pads that made the bed bearable. Later I discovered you had to learn the rhythm of the shower’s water temperature. If fluctuated between cold and hot but with practice and careful listening, you could time your entry and exit of the water stream without major incident. Internet was ok but TV reception was very poor. The tour operator offered to intervene to have us moved to another room but we were tired, had unpacked and chose to stay put. The vegetation around the pool area had unfortunately crossed the line from lush to simply overgrown. A man of average height (5’10”) should not have to duck walking through what is supposed to be a decorative canopy of vegetation. Granted, there was someone trimming bushes growing close to the swimming pool, but that appeared to be it. All in all, it was an ok place to shower and sleep between tours. …
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