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Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Marriott Mena House, Cairo comprises 331 luxury rooms and suites, many boasting views of the Pyramids, the lavish gardens or the swimming pool, four restaurants and lounges, expansive indoor and outdoor meetings and banquet facilities, a heated swimming pool and a health club. Discover our unparalleled and unique hotel in Cairo, Egypt.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
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Many travelers consider the Marriott Mena House in Cairo an exceptional choice for its unbeatable proximity to the pyramids. The hotel's cleanliness and array of amenities, particularly the pool and restaurants, are frequently lauded by guests. Although the spacious and clean rooms are admired, some suggest they could benefit from modernization.
While the service is generally recognized as helpful and attentive, issues such as language barriers and slow dining service have been noted. Opinions on value vary, with some guests questioning the additional costs and billing practices.
Location
Convenient
Atmosphere
Historic
Rooms
Spacious
Value
Expensive
Cleanliness
Immaculate
Service
Inconsistent
Amenities
Top-notch
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We traveled to Egypt this September we bought a tour package and stayed at the Marriott Mena House in total of 4 nights. We arrived at the hotel in the evening and it was beautiful. The grounds are beautiful clean and right next to the pyramids. The view is amazing. Reception staff very friendly and welcoming. Hotel staff very attentive. Our room was ground pool view and it was very comfortable. The mini bar fridge is stocked up but not free. I think if you are paying high prices for the hotel these items should be complementary but they weren’t. I mean prices for us with the conversion is still not bad but higher than off the hotel. We did use the pool one day and it was really nice, pool is clean and heated. Hotel has 3 restaurants, mogul-Indian cuisine but we didn’t use it as we wanted to enjoy Egyptian food. 139 pavilion offers a buffet meals with the view of the pyramids and it was really nice. Again prices were jacked up. Good variety of food but they try to push the buffet option instead of ala cart menu. We choose not to eat the buffet menu. Food was ok, nothing special. The restaurant staff run around in a circle and it wasn’t even busy, they looked frantic but they were very polite. The restaurant manager or not sure what she was but kept coming around to each table asking for room number, also asking if the food was good even though we haven’t eaten yet. She walks around with a clipboard. To be honest it was actually really annoying. I did complain once that my food was cold and she got another manager, they did try to correct it but it was too late by then. I ate my cold meal as I was starving. Offered me another meal but I did decline. They brought us desserts and fruit to compensate for my food. My advice, ask for room number while you seat your guests and leave them alone. It was nice and convenient to charge the food bill to our room instead of having to wait and pay. I did inquire about pyramid view room but it would have been additional $190 US per night (😳. We decided not to as you can get outside in the garden and have a beautiful view of the pyramids while having your meal. Overall it was a nice hotel, I would not say it’s a 5 star but for Egypt I guess I would. Nice stay, away from the loud sounds of the busy crazy Cairo. It’s a resort style hotel and I would recommend especially after a long day of walking and exploring wonderful Egypt.
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Date of stay: September 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is the premiere hotel to choose for proximity to the pyramids and it has a magnificent view of them from the hotel gardens. We stayed three nights and used this hotel as our base for visiting the pyramids at Giza and at Dahshur and Sakkara. We chose a pyramid view room and, while some rooms do look directly at the pyramids, ours gave us that view only when we looked sideways from the balcony. It was still impressive. The best view of the pyramids is from the restaurant where they reflect in the shallow water.
The gardens are extensive and it is quiet. There is a large swimming pool on another side of the hotel though in February we found it a little cool. We had a look in the old original section of the hotel which is under renovation where there were a couple of shops open as well as one in the area we stayed at. The breakfast consisted of an amazing range of hot foods, cereals, salads, dips, breads, pastries, fresh juices, etc. It included many local dishes as well as more European options. There was an egg cooking station, fresh cooked falafels (our absolute favourite) and everything was delicious. The best buffet breakfast we have ever had.
Our room was spacious, comfortable and decorated with old photos from the hotel's past. It had room for multiple furniture; a couch and coffee table, a small table with two comfortable armchairs and another table with two chairs on the balcony. There was a solid luggage bench for putting suitcases on, drawers if you do decide to unpack and hanging space. The king-size bed was comfortable and came with four pillows with two extra pillows in the cupboard. The air conditioning worked well, there was a medium sized TV, good wifi and good charging spots, including usb spots on either side of the bed and near the TV. Bathroom was rain shower over a bath, as is common in Egypt, with a shower screen. The sink was a good size and there was a cabinet on either side to place your toiletry kits on.
Check-in and check-out were simple. Service was excellent. There was an ATM onsite that made getting money easy.
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Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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We stayed here for 5 nights on a group tour. Our pool-view room was comfortable and spacious, with good blackout drapes and balcony doors that blocked most of the street noise. The breakfast buffet was extensive (as well as the dinner buffet when provided). We also ate at the hotel's specialty restaurants Alfredo's and Moghul, although with set menus, since the tour company paid for all meals. All the food was delicious, and service was very good as well. Our group also received a huge breakfast to go prior to an early flight to Luxor. The concierge arranged for a driver to take us to the NMEC on our first afternoon, prior to the official start of our tour. Hotel staff provided friendly assistance with the ATM machine for currency exchange. Grounds are beautiful, and the pyramid views from the main restaurant patio are stunning. This was a lovely start to our vacation in Egypt.
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Date of stay: March 2024
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I could not believe that this was a Marriott and rated as a five star. OK, the gardens are large and very neat, the pyramids are very near but this is where it stops. Let's start with the need for a map of the hotel in order to walk (outside ) to the restaurants. It's a confusing group of buildings.
The rooms are very tired and dated, the furniture needs a good polish; there were many rings from cups etc. The dark wood looked as if it had been around from the sixties. We used the main 139 restaurant for our three nights' stay; honestly the service was so confused, many mistakes, unexceptional quality and definitely quantity over quality. It was chaos sometimes. The New Year Buffet was huge and included an ostrich leg. If food was dropped on the floor around the buffet the staff had to be asked to clean up this hazard, they just didn' t notice We often had to ask for napkins or cutlery. After the evening buffet for NYE it was obvious that some of the food was on offer again at the breakfast buffet, albeit rehashed in a different form. Five star?
We had constant apologies and assurances of change when things went wrong but no sign of improvement. I feel that the hotel is relying on the fast turnover of guests, knowing that it's unlikely that they will be repeat customers.
Staff are not well trained in the restaurant. The super heavy doors to the outside eating area make taking food from the buffet to a table on the terrace very difficult. There should be a staff member ready to open these heavy doors when guests are holding plates of food simply for safety. The view of the Pyramid from the terrace was pretty amazing for those who chose to sit outside however.
I'm sure that the management will respond with apologies and assure me that improvements will be made as they have with every other critical review but I feel this is highly unlikely to happen or be implemented. We had constant "sorries" and even phone calls from management but the service didn't improve. I felt sorry for the staff at the restaurant who were trying their best but simply didn't have the training necessary for five star service.
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Date of stay: January 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mosaad Hussein, Marketing at Marriott Mena House, Cairo
Responded 2 weeks ago
Thank you for taking the time to share your feedback following your recent stay with us. We deeply value your insights as they help us identify areas for improvement and ensure we deliver the high standards of service and comfort our guests expect. We are pleased to hear that you appreciated the expansive gardens and proximity to the Pyramids, which are among the unique highlights of our property. However, we sincerely regret that other aspects of your experience fell short of your expectations. Your comments about the room furnishings and overall condition have been noted, and we apologize for any disappointment this caused. We are committed to maintaining our property to the highest standards and will share your feedback with the relevant teams to prioritize updates and address these concerns. Regarding the dining experience, we are truly sorry for the challenges you encountered with service and quality. The confusion and lack of attentiveness you described are not reflective of our usual standards. Please rest assured that we will be reviewing our processes and retraining our team to ensure a more seamless and enjoyable dining experience for all our guests. We appreciate your feedback about the New Year’s Eve buffet and the handling of cleanliness. Your concerns about staff attentiveness and timely cleaning will be addressed immediately with our team to prevent such instances in the future. Once again, we apologize for the inconveniences you faced and thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional stay you deserve.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We recently spent four nights at the Marriott Mena House in Cairo, staying in a deluxe room with a stunning pyramid view. While our overall experience was very positive, there was one minor hiccup during check-in. Although the staff were friendly, they didn’t initially take my Marriott Platinum number, stating they would look it up using my email. Unfortunately, this didn’t happen. Later that evening, I provided my number again to a different clerk, who immediately recognized my VIP status and granted us access to the lounge and other amenities. However, we were already settled in our room, so there was no opportunity for an upgrade.
That said, our room was lovely, with an incredible view of the pyramids and plenty of space for both of us. The pool was great — its lap length and was pleasantly uncrowded during our late September visit. I was worried about dress code, but as long as you have a wrapped cover when you’re out of the pool, you’re fine. There were plenty of women in bikinis so I fit in. The service was great to setup an umbrella and bring drinks.
We had laundry done during our visit and that service was exceptional. We opted for the eight hour service and had close back within about 4 1/2 hours, neatly folded, and perfect.
Dining at the hotel was also good. The service was excellent at the Italian restaurant, as was the service at the international cuisine restaurant. Breakfast is served buffet-style, and while we usually avoid buffets, this one was a pleasant surprise. It offered a European-style spread with a variety of hot options, including a fresh omelet and egg station, which we thoroughly enjoyed.
The service throughout the hotel was absolutely the highlight of our trip, with the exception of the minor hiccup mentioned earlier. The same evening clerk who took our Marriott number and recognized the VIP status went above and beyond to help me find a charger for a device I had left behind. It was not a common charger, and she generously loaned me her personal cable for 24 hours. This level of service truly was consistent from that point on.
We booked our stay through Menzies Lux Retreat and highly recommend them for their excellent arrangements. The hotel’s location is perfect for visiting the Pyramids, the Giza Plateau, and other nearby attractions. While we heard it’s possible to walk to the Pyramids, we opted to hire a driver through Menzies Lux Retreat and Exeter Safari Company, which made the trip effortless.
We had a great stay and would return on our next visit to Cairo.
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Date of stay: September 2024Trip type: Traveled as a couple
Room Tip:Â We loved hiring a driver. Exeter Safari Company literally met us each morning in the lobby and...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This was our first hotel on our first trip to Egypt, and the Marriott Mena House set a very high bar. The service was incredible and proactive, with multiple check-ins from various members of the team throughout our stay making sure everything was to our satisfaction, which is generally was. The room was superb, as were our meals. The only issue I'd raise is that on two of our three breakfasts I ended up sitting in food on one occasion and coffee on the other that had been on the chair and not cleaned after the last person left. It's not the end of the world, but it's preventable if the restaurant staff could take as much care on inspecting the tables/chairs as they do on other aspects of the stay.
Meals were affordably priced – definitely not what you'd typically spend at a resort, but reasonable compared to the norm in Egypt.
While it goes without saying, the view makes this hotel particularly special. We were in a pyramid-view room, but even if you're not, you'll be able to soak it in by walking through the gardens or eating at the breakfast restaurant.
I would have appreciated more options for snacks in the M Club Lounge. The food during happy hour was lovely, but during the rest of the way there were were typically just a couple of pastry options.
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mosaad Hussein, Owner at Marriott Mena House, Cairo
Responded Jan 1, 2024
Thank you for sharing your valuable feedback with us
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and I stayed here for several nights and were very impressed with every aspect of the hotel. From the front desk and security team, the housekeeping staff and the gardeners - every single person was friendly, professional and helpful. We enjoyed several exceptional meals at the hotel's restaurant 139 Pavilion, which offered a front row seat to view the pyramids. Restaurant staff at 139 Pavilion (especially Marian, Mahoud, Ahmed, Karim and Amal) were absolutely delightful and made us feel very much at home. We HIGHLY recommend the Marriott Mena House to anyone visiting Cairo - you will not be disappointed.
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Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
Room Tip:Â Our room with a view of the pyramids was priceless. Meals at their restaurant 139 Pavilion did...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Location: you can see the pyramids in the distance from the hotel restaurant and it's a 10 min (uphill) walk to get to the pyramids.
Large (cold) pool and small (warm) toddler pool with plenty of sunbeds around it. Waiters bring towels and take drink orders around the pool.
Polite staff.
Good WiFi.
CONS
Three of us ate at the hotel restaurant and all three of us ended up with vomiting or diahorrea afterwards (one child didn't go to hotel restaurant and only ate chips during his stay - he was fine). I ate at restaurant once and was fairly ill, two others ate there three times and were really ill, which made for a fun plane journey home. They've still got upset stomachs a week on. This was despite avoiding ice and salad/fruit.
Quite apart from getting ill from the food, the food wasn't very nice - very dried out and tasteless.
Despite us booking six months in advance, the hotel failed to accommodate our request for interconnecting rooms (all rooms interconnected with the one next to them). We weren't even in rooms next to each other - we were at opposite ends of a corridor. This spoiled our holiday plans because we'd planned for one adult to go out to see the light show each evening while the other stayed with the sleeping children. The separate rooms meant we both had to sit in our room with one child each night. It was also a pain carrying our stuff between two rooms constantly.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
Room Tip:Â Hotel will tell you you can't walk to pyramids and should take one of their taxis there - this...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
These reviews are machine translated from their original language. Show machine translations?
Choose a location within walking distance to the entrance to the pyramid and stay in a room with a pyramid view.
After the Nile cruise ship, we arrived at Cairo airport in the evening by transfer from Luxor. We arrived at the airport in about an hour, stuck in traffic on the way by Uber.
The rooms, the club lounge, the fitness center, breakfast, and the attention paid to the staff all exceeded expectations during our stay. It was disappointing that the contents were very good value for the price and only stayed one night. I wanted to spend consecutive nights with you.
There are only a few hotels in Japan and overseas that I would like to repeat, but I definitely wanted to come back. (Others include Zen by W koh Samui and NewOtani.)
Pyramid sightseeing is very hot and I am tired of walking, so the location where I can return to the hotel and rest immediately was very helpful.
The hotel is highly recommended if you want to visit the pyramids.
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Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
In need of a renovation but the location is unbeatable and the service is considerably great considering the 500 room capacity. You are next to the pyramids and only 20min by car from the center of Cairo. Air in Cairo is very polluted, - staying at this hotel will give you a bit of a breather… literally. Breakfast buffet is very satisfying and gives you all from Arabic to Western flavors. Invest into a pyramid view room. It’s the reason you come here and waking up to that view is as amazing as you’d imagine. Pool rooms go towards the busy road and are noisy as a result
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Date of stay: March 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the Giza area.
PRICE RANGE
$475 - $580 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mena house oberoi hotel giza, oberoi hotel giza, oberoi hotel mena, oberoi giza, mena house hotel, mena oberoi, mena house giza, giza oberoi
LOCATION
EgyptGiza GovernorateGiza
NUMBER OF ROOMS
331
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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