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Sheraton Cairo Hotel & Casino

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Galae Square, Giza 11511 Egypt
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (544)
Room & Suite (229)
Dining (53)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/20/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Cairo Hotel & Casino
Updated 06/20/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 115 hotels in Giza
Location
Cleanliness
Service
Value
Travelers' Choice
Sheraton Cairo Hotel & Casino sits on the west bank of the River Nile in Cairo, Egypt, in unique adjoining towers that place you in the middle of it all. Come and try your hand at blackjack in our casino, relax in our comfortable accommodations and explore the area around our hotel which includes Cairo Opera House, Egyptian Museum and Cairo shopping centers.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Casino and Gambling
Nightclub / DJ
Kids pool
Paid private parking on-site
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Private pool
Yoga room
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Poolside bar
Highchairs available
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Outdoor furniture
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Desk
Dining area
Fireplace
Minibar
Cable / satellite TV
Bath / shower
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Hair dryer
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Room types
City view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Luxury
Languages Spoken
English, Arabic
Hotel links
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658Reviews25Q+A63Room tips
Traveler rating
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Popular mentions
Hadeer M. wrote a review Apr 2021
Alexandria, Egypt1 contribution
👏😍😍الغرفه واسعه و جميله 🤩 و الفيو علي النيل حلو اوي Staff كلهم ممتازين والخدمه رائعه❤❤ وبيراعوا جدا الإجراءات الاحترازيه😷👏👏 Thank you so much for your service 🥰 I wish to comeback 😍 You are amazing ❤❤
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Date of stay: April 2021Trip type: Traveled as a couple
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Viorel V wrote a review Mar 2021
Borsa, Romania8 contributions4 helpful votes
For me it is the worst experience in a 5 stars hotel. Bad service .. rude staff .. rooms with many issues and they don’t fix them . you are not treated as a 5 stars client . They are not professional at all. And if you want to speak with general manager they will not inform him or he is refusing to speak with you because in the end they will find a reason for you not to see him. Definitely I don’t recommend this hotel.and for sure I will not be guest in this hotel in the future .
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Date of stay: March 2021Trip type: Traveled solo
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Response from Sheraton Cairo Marketing, Marketing at Sheraton Cairo Hotel & Casino
Responded Mar 28, 2021
Our Dear valued guest, thank you for your feedback. We as Sheraton Cairo Hotel's team are always keen on making our guests life the best experience and enjoy their stay in one of Egypt's top five stars Hotels. During your stay, you met 3 of our senior directors who tried helping you but to make things clear, the problem that you have faced was concerning a legal issue as per the Egyptian law, which is prohibited by the Egyptian authorities, so we weren't able to help you in this issue because we can't break the Egyptian law. Also, our general manager was busy throughout the whole week, but inspite of that, he scheduled the time to meet you today but he found out that you have left without meeting him. Thanks, Sheraton Cairo Hotel's Management
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Viorel39 wrote a review Mar 2021
Borsa, Romania10 contributions3 helpful votes
I am still guest in this hotel where your are treated like you are arrested.rude staff.rooms with problems. They are not friendly at all and if you want to speak with the general manager they find reasons and excuses for you not get to him.or may be he doesn't want to meet the guests and fix their problems. Anyway if you really want to be treated like a 5 stars guest think twice before choosing Sheraton because here you will not be treated like a 5 stars guest. I regret I spend money for this hotel .. water liking from the air conditioning on my chlotes .they came to repair 3 times and still I have water on my chlotes... if you choose a suite in Sheraton you can have the same experience. And many other problems with the service of this hotel.So definitely I will not return to this hotel and I will never recommend it.
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Date of stay: March 2021Trip type: Traveled solo
1 Helpful vote
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Response from Sheraton Cairo Management, Marketing at Sheraton Cairo Hotel & Casino
Responded Mar 28, 2021
Our Dear valued guest, thank you for your feedback. We as Sheraton Cairo Hotel's team are always keen on making our guests life the best experience and enjoy their stay in one of Egypt's top five stars Hotels. During your stay, you met 3 of our senior directors who tried helping you but to make things clear, the problem that you have faced was concerning a legal issue as per the Egyptian law, which is prohibited by the Egyptian authorities, so we weren't able to help you in this issue because we can't break the Egyptian law. Also, our general manager was busy throughout the whole week, but inspite of that, he scheduled the time to meet you today but he found out that you have left without meeting him. Thanks, Sheraton Cairo Hotel's Management"
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Salma S wrote a review Mar 2021
1 contribution
We had an extraordinary experience on mother’s day. Very professional and friendly staff. Nice view overlooking the nile. FRESH tasty food. Quantities and varieties meet expectations. Very reasonable prices. Both air conditioned and open air area. Hygiene 10/10. High quality👍 ⭐️⭐️⭐️⭐️⭐️ Thank you!
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Date of stay: March 2021Trip type: Traveled with family
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Sam S wrote a review Jan 2021
1 contribution1 helpful vote
The good + nice hotel + recently renovated + great front desk staff + central location, close to work + gym The bad (not so good) - swimming pool not heated The ugly (really bad) - the gym captain followed me around and approached me while literally half naked changing my clothes, just to tell me about an arbitrary rule he wanted to enforce on us, making us feel like criminals. When we informed management they had him provide a half hearted apology and a free message. We declined their offer as they became defensive, we felt discriminated against and left the hotel ASAP. Our company will not recommend this hotel to future partners. *If I owned this hotel I’d retrain leadership team and staff to treat everyone with respect regardless. I’d send the gym captain to special training, he is a poor representation of your hotel.
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Date of stay: January 2021Trip type: Traveled on business
1 Helpful vote
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PRICE RANGE
$126 - $192 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton cairo hotel, towers hotel giza, sheraton cairo hotel, towers and casino, cairo sheraton
LOCATION
EgyptGiza GovernorateGiza
NUMBER OF ROOMS
650
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Frequently Asked Questions about Sheraton Cairo Hotel & Casino
Which popular attractions are close to Sheraton Cairo Hotel & Casino?
Nearby attractions include Nile River (0.7 miles), Cairo Tower (0.5 miles), and Cairo Opera House (0.3 miles).
What are some of the property amenities at Sheraton Cairo Hotel & Casino?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Sheraton Cairo Hotel & Casino?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sheraton Cairo Hotel & Casino?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Sheraton Cairo Hotel & Casino?
Conveniently located restaurants include The Blue Restaurant & Grill, Osmanly Restaurant, and Giannini’s New York Italian Restaurant.
Are there opportunities to exercise at Sheraton Cairo Hotel & Casino?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Sheraton Cairo Hotel & Casino have an airport shuttle?
Yes, Sheraton Cairo Hotel & Casino offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sheraton Cairo Hotel & Casino?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Cairo Hotel & Casino offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Sheraton Cairo Hotel & Casino?
Many travelers enjoy visiting Gayer-Anderson Museum (Bayt al-Kiritliya) (2.0 miles), Mosque of Ibn Tulun (1.9 miles), and Mosque and Madrasa of Sultan Hassan (2.2 miles).
Does Sheraton Cairo Hotel & Casino have any great views?
Yes, guests often enjoy the river view available here.