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Pyramisa Suites Hotel

Traveler (361)
Room & Suite (132)
Dining (28)

About

#19 of 57 hotels in Giza
Location
Cleanliness
Service
Value
Welcome to Pyramisa Suites Hotel Cairo, your Giza “home away from home.” Pyramisa Suites Hotel Cairo aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year. Given the close proximity to Pharaonic Village (2.8 mi), guests of Pyramisa Cairo Hotel can easily experience one of Giza's most popular landmarks. Guest rooms offer a flat screen TV and air conditioning, and Pyramisa Suites Hotel Cairo makes getting online easy as free wifi is available. You can also take advantage of some of the amenities offered by the hotel, including room service and a concierge. In addition, guests can enjoy a pool and free breakfast during their visit. If you are looking for a good seafood restaurant, you may want to check out Hamada Fish, Abou Ghaly Seafood Restaurant, or Wadi El Nil while staying at Pyramisa Cairo. Giza is also known for some great history museums, including The Grand Egyptian Museum, Egypt Travel Gate Day Tours, and Taha Hussein Museum, which are not too far from Pyramisa Suites Hotel Cairo. Pyramisa Suites Hotel Cairo puts the best of Giza at your fingertips, making your stay both relaxing and enjoyable.
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Property amenities
Pool
Room service
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
536Reviews
10Q+A
66Room tips
Traveler rating
  • 121
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  • 68
  • 67
Time of year
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Popular mentions
1. Bad or no internet connection 2. Took almost 45 min to check in with no one really knowing what they are doing 3. Rude and unfriendly front desk 3. They say it is No Smoking hotel and there are 'No Smoking' rooms available - It is a lie. All the room are smoking and the entire hotel stinks of smoke. And there is Sheesh bar right across the restaurant sending fumes of smoke when you try and have a meal with clean air. 4. The charges are deceptive. They said the room was US$120 per night and the receipt says $ 600 for five nights. But the credit card charge was US$615. No one is answering the phone at the front desk. 5. Dirty rooms with cheap amenities. I asked for body lotion and they brought 6 tubes of shampoo!!! They say it is a 5-Star hotel. Motel 6 has better amenities than this one. 6. They have a decent breakfast. But the service is terrible. I had to wait for coffee for more than 15 min and a spoon for 10 min. I WOULD NEVER GO BACK TO THIS HOTEL. AVOID IF YOU CAN
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Response from hany t, General Manager at Pyramisa Suites Hotel
Responded today
Dear TSR15, First we would like to thank you for your feedback regarding our offered services and hotel facilities, but we feel really sorry, that our hotel regrettably did not live up to your expectation and we do apologize for any inconvenience during your stay. Your willingness to share your thoughts with us is genuinely appreciated but we are really disappointed this why all your comments have been reviewed by the hotel’s management to take the necessary action as possible as we can to provide our guest the highest standard of service. We hope that you will give us once again the chance to host you at our hotel in the near future and we will be glad to assist you in any needs to provide you with a positively memorable stay. Warmest regards, Hany Tawfick General Manager
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Awful check in, the staffs are always in bad mood and took several hours to get the check in done. They didn't changed the bed sheets for a new customer's arrival. Wifi is basically nonfunctional, can't open even an ordinary website. If you want a good service hotel, don't expect too much here. The only good thing is the mattress is very comfortable and the breakfast has several options in the buffet.
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Response from hany t, General Manager at Pyramisa Suites Hotel
Responded today
Dear syangbr, We would like to send you our sincere appreciation for your feedback upon your visit at Pyramisa Suites Hotel Cairo and for your kind support. Thank you for your positive and negative comments and please note that we will do our best to avoid any negative comments as our guests' satisfaction is our main goal. It will be our great pleasure to host you soon again for another holiday at our hotel and all our team is looking forward to welcoming you back. Warmest regards, Hany Tawfick General Manager
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I stayed in this hotel for 3 nights with my family , the stuff was very nice and helpful the location of the hotel is wonderful, my room had a river view, the room had good facilities but need to take care more with cleaning, the breakfast was amazing, over all I would recommend this hotel to families and I would go back again for sure
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Response from hany t, General Manager at Pyramisa Suites Hotel
Responded 1 week ago
Dear Abdurahman A first, allow me thank you for the time taken to write your feedback about your latest experience at Pyramisa Suites Hotel Cairo. It is a great honor to see that you were happy with our services rendered. Your pleasant comments about the hotel staff service and hotel location are passed to them to encourage and ensure they are appreciated from our end as well. Thanks again for your feedback and would hope to welcome you back soon, when no efforts will be spared to make your stay as comfortable as you would wish. Warmest regards, Hany Tawfick General Manager
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The hotel is located far enough from busy street and close enough access to city center. Very helpful staff, very clean rooms, good security protocol and truly a spectacular view. It has a very nice restaurant and a decent pool. Check in is very easy. Tea pot in the room to make a cup of java or chai, plenty of towels and comfy beds. A must stay for sure.
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Response from hany t, General Manager at Pyramisa Suites Hotel
Responded 1 week ago
Dear 307mariad, It is our real pleasure and gratitude to receive positive comments from a very important guest like yourself, I am so happy and proud that we succeeded to meet your expectations and we managed to make your recent holiday as enjoyable as ever. Glad to see that in general you were happy with the services you received during your stay with us. We have taken notes of your kind comments and will pass it on to all departments concerned. For your kind information, your comments are of a great importance to us, only through your comments, we aim to improve the level of services that our guests’ receive, and in today’s world this is essential. Once again, I would like to thank you for the time spent to write to us and we really are looking forward to seeing and welcoming you back again to your second home. Warmest regards, Hany Tawfick General Manager
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It was an amazing experience to stay in this 5 star * hotel, excellent accommodation and hospitality, everything was perfect, friendly staff so you have the feeling that you are living in your home. Fantastic restaurant in the facilities of this hotel with amazing choices of different types of food and sweets. If you are thinking to come to Cairo is a must visit hotel for your accommodation!
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Response from hany t, General Manager at Pyramisa Suites Hotel
Responded May 16, 2019
Dear Our Guest, We would like to take the opportunity to send you our sincere appreciation and thankfulness for your great feedback upon your visit at our Pyramisa Suites Hotel Cairo and for your kind support. Your feedback is not only essential but is also a helpful tool to measure the level of service we extend to our guests and at the same time provides us with an opportunity to improve our standards. It will be our great pleasure to host you soon again for another fantastic time at our hotel and all our team is looking forward to welcoming you back. Warmest regards, Hany Tawfick General Manager
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PRICE RANGE
$98 - $157 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pyramisa cairo hotel cairopyramisa hotel cairo
LOCATION
EgyptGiza GovernorateGiza
NUMBER OF ROOMS
377
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