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Royal Maxim Palace Kempinski

Traveler (522)
Dining (153)
Video (1)
Certificate of Excellence

About

#3 of 160 hotels in Cairo
Location
Cleanliness
Service
Value
Certificate of Excellence
Presenting guests with authentic European service, Royal Maxim Palace Kempinski invites visitors to experience true luxury. The hotel is an excellent base from which to explore Cairo, featuring a distinctive exterior that evokes Europe's regal architectural style of Austria. Each of the 245 rooms and suites is outfitted with comfortable and elegant fittings and furnishings. The location's amenities are similarly first-rate, comprising nine exceptional restaurants, ten customisable meeting rooms, and Egypt's largest ballroom. In all, the hotel is a perfect location from which to enjoy the best of life's luxuries.
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Property amenities
Pool
Room service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Outdoor pool
Public Wifi
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
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1,110Reviews
14Q+A
72Room tips
Traveler rating
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Popular mentions
I had iftar with my family yesterday.. And it was my birthday. As it's Ramadan those days; the normal behavior of the guests and the employees everywhere is not proffissional during the buffet time.. But here it was exceptional! Stuff were very very proffissional and helpful.
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Response from Russel S, General Manager at Royal Maxim Palace Kempinski
Responded 1 week ago
Dear Sir, Let me take the opportunity to thank you for taking the time to give us your valuable feedback. It was a great pleasure that we read through your remarks expressing gracious comments about the level of service you were accorded at our hotel. The entire team is delighted with your feedback. Thank you once again and we all look forward to welcoming you back soon. Kind regards, Russel Storey General Manager
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In general a well run 5star hotel. Hotel looks gorgeous in the night with the lights on. Slight inconvenience though as there are not a lot of places of interest in the surrounding area within walking distance. Can take a cab to the nearby Cairo Festival City though.
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Response from Russel S, General Manager at Royal Maxim Palace Kempinski
Responded 1 week ago
Dear Sir, Let me take the opportunity to thank you for taking the time to give us your valuable feedback. It was a great pleasure that we read through your remarks expressing gracious comments about the level of service you were accorded at our hotel. The entire team is delighted with your feedback. We have also noted your valuable comment and please accept our sincere apologies for any inconvenience this might have caused. Thank you once again and we all look forward to welcoming you back soon. Kind regards, Russel Storey General Manager
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+1
i came with my family before one month i proud for your staff Collaboration and Assistance lovable and smiling Thanks For Mrs.Bushra , Mr.Monaor , Mr.Abdulrahman From The restaurant and Mrs. Merna from Guest Relation thank for you helpfull and everything
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Response from Russel S, General Manager at Royal Maxim Palace Kempinski
Responded 1 week ago
Dear Sir, Let me take the opportunity to thank you for taking the time to give us your valuable feedback. It was a great pleasure that we read through your remarks expressing gracious comments about the level of service you were accorded at our hotel. The entire team is delighted with your feedback. Thank you once again and we all look forward to welcoming you back soon. Kind regards, Russel Storey General Manager
Read more
Lebanese and Asian restaurants are excellent, but the Italian restaurant could be better, service is not so good. There have been some complaints with laundry because clothes were not in the room on time. I asked the Concierge Mr. Ahmed Hassan for a Spanish Tourist guide and he
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Response from Russel S, General Manager at Royal Maxim Palace Kempinski
Responded 1 week ago
Dear Sir, Let me take the opportunity to thank you for taking the time to give us your valuable feedback. It was a great pleasure that we read through your remarks expressing gracious comments about the level of service you were accorded at our hotel. The entire team is delighted with your feedback. We have also noted your valuable comments and please accept our sincere apologies for any inconvenience this might have caused. Thank you once again and we all look forward to welcoming you back soon. Kind regards, Russel Storey General Manager
Read more
Very good stay very professional staff the spa very luxurious the room is very clean and comfortable the Resturant is very delicious with all variation of oriental food and very happy Ramadan food the service in all restaurants is super
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Response from Russel S, General Manager at Royal Maxim Palace Kempinski
Responded 1 week ago
Dear Mr. Magdy, Let me take the opportunity to thank you for taking the time to give us your valuable feedback. It was a great pleasure that we read through your remarks expressing gracious comments about the level of service you were accorded at our hotel. The entire team is delighted with your feedback. Thank you once again and we all look forward to welcoming you back soon. Kind regards, Russel Storey General Manager
Read more
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PRICE RANGE
$140 - $347 (Based on Average Rates for a Standard Room)
LOCATION
EgyptCairo GovernorateCairo
NUMBER OF ROOMS
245
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