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Holiday Inn - Citystars

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Ali Rashid Street, Cairo 11757, Egypt
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Holiday Inn - Citystars
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389 Reviews from our TripAdvisor Community

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Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed in this hotel about one week. For the first night they gave me a room where I was not able to sleep. There was a power generator somewhere outside which kept me awake. Then the second room which they gave me was ok. The breakfast was better than in Interconti I should admit. The hotel was clean and... More 

Helpful?
Thank Anil E
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I went the hotel with a friend of mine who booked his stay with amoma and I booked through booking.com his rate was lower than mine and I discovered that I was charged double and I amended my stay from four nights to one and the rest I booked from hotel website,. The staff are polite and being ihg member... More 

Helpful?
Thank FASUAE
Ibrahim N, Executive Secretary at Holiday Inn - Citystars, responded to this review

Dear FASUAE, Thank you for choosing to stay at Holiday Inn Cairo Citystars and for sharing your comments here on TripAdvisor. We apologize for the confusion between different websites and happy to know that you had a good time with us, enjoyed our services and liked our colleagues. Looking forward to welcoming you back in the near future. Sincerely, Dina... More 

Abu Dhabi, United Arab Emirates
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good Location 15min from Airport, Good security prior entering the hotel (barrier, dog check, 2 security people). In my case i choose this hotel cause located within other hotel chains and linked to Citystars mall. They have available good private tours with a reasonable cost and good tourist guide and good transportation. Time to one of the main attraction for... More 

Helpful?
Thank Ricky-Mtz
Ibrahim N, Executive Secretary at Holiday Inn - Citystars, responded to this review

Dear Ricky-Mtz, Thank you very for choosing to stay at Holiday Inn Cairo Citystars and for taking the time to share your comments. We are delighted to know that you enjoyed your time and liked our premises and facilities. Your recommendation for others to experience us is highly appreciated and we look forward to welcoming you back hopefully in the... More 

London
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

What a fab hotel , from the way I was greeted as as a IHG member to when I checked out. Food , service was excellent , the room was clean had everything you would want . Very nice pool for relaxing to the bar downstairs made my trip very enjoyable. Located literally next door to a mall with its... More 

Helpful?
Thank Matthew H
Ibrahim N, Executive Secretary at Holiday Inn - Citystars, responded to this review

Dear Matthew H, Thank you for staying at Holiday Inn Cairo Citystars and for sharing your comments here on TripAdvisor. Your words came as a reward for all colleagues at the Hotel who are very happy to know you that you liked our Hotel, food and services. We greatly appreciate your recommendation and look very much forward to welcoming you... More 

Muscat
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 5, 2016

Location of the hotel is amazing for the purpose of y stay! Staff are friendly Bathroom amenities are of very good quality Breakfast is excellent, with the exception of the muesli My only room service order was spaghetti bolognese and it was to die for Had some minor service related issues and it was handled very well by staff

Helpful?
Thank aaazim1971
Ibrahim N, Executive Secretary at Holiday Inn - Citystars, responded to this review

Dear aaazim1971, Thank you very much for being a loyal guest to Holiday Inn Cairo Citystars and for taking the time to share your experience on TripAdvisor. We are delighted to know that you enjoy your time with us and enjoy our premises and facilities; as for the muesli we promise to look into it. Looking forward to welcoming you... More 

Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed January 2, 2016 via mobile

Check in was so fast. Staff were so friendly and helpful. Room was clean, and the bathroom as well. Room size was average. Breakfast was not bad with good selection of food. The hotel is connected to city stars mall, so shoppers will enjoy it. The only thing that I didn't like about this hotel is the curtain as it... More 

Helpful?
Thank Bader76
Ibrahim N, Executive Secretary at Holiday Inn - Citystars, responded to this review

Dear Bader76, Thank you for staying at Holiday Inn Cairo Citystars and have a very happy new year. We are happy you enjoyed your time with us and liked our room and breakfast. Please rest assured that your comment will be looked into and we appreciate your time. Looking forward to welcoming you back soon. Sincerely, Dina Y Khalil Executive... More 

Az Zagazig, Ash Sharqiyah, Egypt
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 14, 2015 via mobile

It was my first time to visit holiday inn but i can say now it is fair to go there again soon ,, location : is very good especially u are attached to city stars mall the biggest shopping mall in egypt where u can find any brand you r searching for , you can enter the mall from a... More 

Helpful?
Thank Dina N
Ibrahim N, Executive Secretary at Holiday Inn - Citystars, responded to this review

Dear Dina N, Thank you for choosing to stay at Holiday Inn Cairo Citystars. We are delighted to know that you had a good time with us, liked our Hotel facilities and enjoyed our breakfast. Your recommendation for others to experience us and your promise to visit us soon are extremely appreciated. Looking forward to welcoming you back soon. Sincerely,... More 

2 reviews
4 of 5 stars Reviewed December 11, 2015 via mobile

Although its lobby looked so humble compared to that of the City Stars Intercontinental Hotel, the Holiday inn is a five star hotel in every way. Stellar clean rooms, awesome breakfast with diverse choices& friendly responsive staff. There is a cute singer who gave a live performance at the bar on Tuesday. One thing that bothered me was the sound... More 

Helpful?
Thank Yasmine S
Ibrahim N, Executive Secretary at Holiday Inn - Citystars, responded to this review

Dear Yasmine S, Thank you for choosing to stay at Holiday Inn Cairo Citystars and for sharing your comments here on TripAdvisor. We are glad you enjoyed your time with us, liked our rooms and breakfast. We will make sure to accommodate you during your next visit in a non smoking room away from the elevators. We look very much... More 

Tripoli, Libya
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 10, 2015 via mobile

Excellent hotel. Location. Service. Food.clean rooms.well personal skills. I have been in hotel twice. I have to admit that i like so much. I have recommended for business trip tomy friends. ThThat's all

Helpful?
Thank Janzurly
Ibrahim N, Executive Secretary at Holiday Inn - Citystars, responded to this review

Dear Janzurly, Thank you for staying at Holiday Inn Cairo Citystars and for being a loyal guest. We are delighted to learn that you enjoy your time with us and like our Hotel and facilities. Recommendation to your friends to experience us is highly appreciated and we look very much forward to welcoming you back in the near future. Sincerely,... More 

Riyadh, Saudi Arabia
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 30, 2015

I came on a business trip and found the place very comfortable to stay, the staff is friendly and the room is clean and practical, nearby is a spacious shopping mall that is very attractive to those who loves spending time at malls

Helpful?
Thank oalhanbali
Ibrahim N, Executive Secretary at Holiday Inn - Citystars, responded to this review

Dear oalhanbali, Thank you for staying at Holiday Inn Cairo Citystars. We are glad you enjoyed your time with us and liked our hotel and facilities. It is always a great reward to all colleagues at the Hotel to read such encouraging comments so once more thank you. We look forward to welcoming you back soon in the near future.... More 

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