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Holiday Inn - Citystars

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#18 of 141 Hotels in Cairo
Certificate of Excellence
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Holiday Inn - Citystars
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446 Reviews from our TripAdvisor Community

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Showing 331: English reviews
2 reviews
4 of 5 stars Reviewed 6 days ago NEW via mobile

Great place to stay only 10-15 mins from airport connects to the awesome city stars shopping mall. All staff are helpful just as quick as anywhere else in Cairo. breakfast is international continental buffet with enormous choice highly recommend the pastries yum eat as much as you like . Dinner has choice between alla cart or live cooked buffet again... More 

Helpful?
Thank John B
Ibrahim N, Executive Secretary at Holiday Inn - Citystars, responded to this review

Dear John B, Thank you for staying at Holiday Inn Cairo Citystars and for taking the time to post your experience on TripAdvisor. We are glad you enjoyed your time with us, liked our rooms, food and enjoyed our cocktails by the pool; it was very rewarding to every colleague to read the positive comments on how you found them... More 

Dubai, United Arab Emirates
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Hotel is located at the doorsteps of City Stars mall, great place for shopping dinning and ganging around Close to airport, staff very helpful and breakfast tasty and rich, rooms bit small and no view as the hotel is at residential area highly recommended

Helpful?
Thank Thair_1970
Ibrahim N, Executive Secretary at Holiday Inn - Citystars, responded to this review

Dear Thair_1970. Thank you for choosing to stay at Holiday Inn Cairo Citystars and for sharing your experience. We are delighted to know that you had a good time with us and enjoyed our breakfast; we would like to highlight that we have rooms of different sizes should you wish to try a larger one next time you visit. Your... More 

Manama, Bahrain
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel rooms are clean and of good standard, although a bit small with not much of view. The hotel is part of the City Stars Shopping complex with access to plenty food and shopping options. The staff are friendly and helpful. Breakfast at the hotel is excellent quality.

Helpful?
Thank fareedo58
Ibrahim N, Executive Secretary at Holiday Inn - Citystars, responded to this review

Dear fareedo58, Thank you for choosing to stay at Holiday Inn Cairo Citystars and for sharing your experience on TripAdvisor. We are delighted to know that you had a good time with us, found our colleagues friendly and helpful and enjoyed our breakfast; we would like to highlight that we have rooms of different sizes should you prefer to try... More 

Kuwait City, Kuwait
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Holiday inn city stars hotel is one of the best my vecation with my Familly was magnificent we enjoyed the swimming pool and the friendly staff treatment everything was perfect especially the location of the hotel since it is just next to city stars mall where you have also easy Access from the hotel to the mall

Helpful?
Thank Doddi01
Ibrahim N, Executive Secretary at Holiday Inn - Citystars, responded to this review

Dear Doddi01, Thank you for choosing to stay at Holiday Inn Cairo Citystars and for sharing your experience on TripAdvisor. Your nice comments made all colleagues at the Hotel proud and happy to know that you and your family had a good time with us. We look very much forward to welcoming you back again and again. Sincerely, Dina Y... More 

Dubai, United Arab Emirates
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here again because if proximity to our office. Staff is friendly, however reception is very slow, check in and out takes a lot of time. Hotel and rooms are dirty. Everything is grubby, sink in bathroom was completely blocked. Hairs in the bed and underneath the sheets. TV selection is good and wifi works well.

Helpful?
Thank nuynis
Ibrahim N, Executive Secretary at Holiday Inn - Citystars, responded to this review

Dear nuynis, Thank you for staying a Holiday Inn Cairo Citystars and for taking the time to share your experience. We do apologize if we did not meet your expectations and please rest assured that your comments will be immediately looked into and hope to have another opportunity to be of service to you where we promise you a better... More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Room was cozy, clean with coffee/tea maker inside. Small electronic safe was very helpful. They didn't bother u for tips anytime. Bed linens were clean and comfortable perhaps they were Egyptian cotton made, towels (small and big) are plenty. Pool was small and cold but the area is nice. I must mention that my children ate one of the nuts/chocolate... More 

Helpful?
Thank Rene S
Ibrahim N, Executive Secretary at Holiday Inn - Citystars, responded to this review

Dear Rene S, Thank you for staying at Holiday Inn Cairo Citystars and for taking the time to share your experience. Your comments came as a reward for each and every colleague as it is our utmost goal to see our cherished guests happy and satisfied. We are glad that you enjoyed our rooms and linen and had a comfortable... More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Hotel is situated at an excellent and convenient location. Service was good and all staff are always helpful. Over the past two years I've been staying here a lot and I can say there has been big improvement. Hopefully food will improve as well as the still remains below avg in my opinion...

Helpful?
Thank Ahmad C
Ibrahim N, Executive Secretary at Holiday Inn - Citystars, responded to this review

Dear Ahmad C, Thank you for staying at Holiday Cairo Citystars and for sharing your experience here on TripAdvisor. We are very happy to learn that you enjoyed your time with us and found our colleagues helpful and hospitable. Please rest assured that your comments will be looked into as only through them that we can improve. Looking forward to... More 

Dubai, United Arab Emirates
Level Contributor
166 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel connected to City Stars hotel, make the outlets of the hotel busy all the day,service is ok,food is fair, it's business hotel,rooms are ok you can all need. Pool is small.front office was helpful.

Helpful?
Thank hisham T
Ibrahim N, Executive Secretary at Holiday Inn - Citystars, responded to this review

Dear hisham T, Thank you for staying at Holiday Inn Cairo Citystars and for sharing your comments on TripAdvisor. We are very glad to know that you enjoyed your time and hope to have the pleasure of welcoming you again soon. Sincerely, Dina Y Khalil Executive Secretary More 

London
Level Contributor
42 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed July 5, 2016

Well it could not last. After the experience of superlative service at the hands of Jones at the Hilton Xi'an a few weeks ago, I now descended to the depths of mediocrity at the Holiday Inn. You'll be served by someone at reception who'll ask you your room number twice and whlle he's processing the transaction another person will breeze... More 

Helpful?
1 Thank SQ320
Milton Keynes, United Kingdom
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 28, 2016 via mobile

As a Holiday Inn dont expect much of food or amenities. Although the hotel does try. It is within reasonable distance from the airport but wil take you between 30 to 60 min to get elsewhere in Cairo. Staff are lovely: pretty helpful and good humored.

Helpful?
Thank bbatiz
Ibrahim N, Executive Secretary at Holiday Inn - Citystars, responded to this review

Dear bbatiz, Thank you for staying at Holiday Inn Cairo Citystars. We are happy you enjoyed your time with us and found our colleagues helpful and hospitable. Looking forward to welcoming you back in the future. Sincerely, Dina Y Khalil Executive Secretary More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Holiday Inn Cairo City Stars is part of the exciting CityStars Complex, the largest shopping and entertainment centre in the Middle East, and the latest integrated project and landmark in Cairo. The hotel is ideally located 7 minutes from Cairo International Airport, 10 minutes from Cairo International Conference Centre and 30 minutes from downtown Cairo. The hotel is ideal location to start many tours and also enjoy the vibrant life of Cairo.Guests are assured of a comfortable and relaxing stay in 311 guestrooms including superior rooms, executive rooms and suites. Executive Floor guests will have access to the Executive Lounge where they can check in and our privately and enjoy breakfast, snacks and drinks on complimentary basis. Holiday Inn Cairo City Stars offers various dining options, coffee shop, bar, lounge and 24 hour room service. Also 4 banquet rooms with flexible spacing.Facilities and services at Holiday Inn Cairo City Stars include fully equipped Business Center. The hotel offer Complimentary High Speed Internet Access and WIFI in all guest rooms, and Health Club offers the latest state-of-the-art fitness equipment. ... more   less 

Additional Information about Holiday Inn - Citystars

Address: Ali Rashid Street, Cairo 11511, Egypt
Location: Egypt > Cairo Governorate > Cairo
Price Range: $133 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Holiday Inn - Citystars 4.5*
Number of rooms: 311
Reservation Options:
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Also Known As:
Holiday Inn - Citystars Hotel Cairo
Holiday Inn Cairo
Cairo Holiday Inn
Hotel Style:
#16 Family Hotel in Cairo
#17 Luxury Hotel in Cairo
#23 Business Hotel in Cairo
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