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Holiday Inn - Citystars

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#17 of 138 Hotels in Cairo
Certificate of Excellence
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1 room 2 adults 0 children
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Holiday Inn - Citystars
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506 Reviews from our TripAdvisor Community

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peschiera borromeo
Reviewed 3 days ago NEWvia mobile

I spent few days in this hotel and everything was good, nice the position close to the airport, comfortable and clean room. Great breakfast and an amazing mall close to the hotel. Highly suggested hotel in a nice place where to stay.

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Helpful?
Thank andrea r r
Ibrahim N, Executive Secretary at Holiday Inn - Citystars, responded to this review

Dear andrea r r, Thank you for choosing to stay at Holiday Inn Cairo Citystars and for sharing your experience on TripAdvisor. We are glad to know that you had a good time with us and liked our Hotel facilities and services. Your recommendation for others to experience our Hotel is greatly appreciated and we look very much forward to...

Reviewed 3 days ago NEWvia mobile

The hotel is always trying to be one of the good spots for customers to feel welcome, I always get greeted by a big smile and a great welcome drink, but most of the time something goes wrong, one time the guard outside the hotel who did not want the Van to get in, and this time the rate which...

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Thank Sami K
Ibrahim N, Executive Secretary at Holiday Inn - Citystars, responded to this review

Dear Sami K, Thank you for staying at Holiday Inn Cairo Citystars and for being a loyal guest. We are happy you enjoyed your time with us and apologize however for any shortfalls you may have encountered; it is every colleague's utmost goat to see our guest happy and comfortable. Looking forward to welcoming you back soon. Sincerely, Dina Y...

Reviewed 6 days ago NEWvia mobile

Thanks for mai ,waled and all the hotel's stuff it was a pleasure to stay at holiday Inn hotel very good service comfortable rooms nice view on citystars not far away from the airport for transit passenger's

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Thank Mahmoud A
Ibrahim N, Executive Secretary at Holiday Inn - Citystars, responded to this review

Dear Mahmoud A, Thank you for staying at Holiday Inn Cairo Citystars and for sharing your experience on TripAdvisor. We are happy you had a good time with us, your nice comments were passed onto our colleagues which came as a reward and they thank you for it. Looking very much forward to welcoming you back soon. Sincerely, Dina Y...

Hyderabad, India
Reviewed 1 week ago

The hotel indeed was very nice. I had a comfortable stay. The location is great just next to CityStar mall and near to airport. The staff was nice and courteous. As an IHG member, the stay was made more comfortable with attached benefits. The food options are also good with an attached Indian restaurant. Overall, a very good hotel.

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Thank Niting09
Ibrahim N, Rooms Division Manager at Holiday Inn - Citystars, responded to this review

Dear Niting09, Thank you for choosing Holiday Inn Cairo Citystars. We are delighted that you've enjoyed your stay with us, with the nice comments. Looking forward to welcome you back. Regards, Asmaa Hadary Rooms Division Manager

Cairo, Egypt
Reviewed 1 week ago via mobile

Great stay, wonderful staff they are smiley & helpful, special thanks Ms Asmaa el Hadary, Remon Nabil, amr Mostafa, Hany , Akram concierge, Mira GR, sherif Osama, Ibrahim Abdul Fattah, Gomaa, Ramadan & Hussein, thank u so much u really made our stay

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Thank BosiiSamii
Ibrahim N, Rooms Division Manager at Holiday Inn - Citystars, responded to this review

Dear Mrs. Basma, Thank you for choosing Holiday Inn Cairo Citystars. We are delighted with your nice comments, looking forward to welcome you back. Thanks, Asmaa Hadary Rooms Division Manager

Cernobbio
Reviewed 1 week ago
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Thank Giovanni P
Ibrahim N, Rooms Division Manager at Holiday Inn - Citystars, responded to this review

Udine, Italy
Reviewed 2 weeks ago via mobile
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Thank 284annam284
Ibrahim N, Rooms Division Manager at Holiday Inn - Citystars, responded to this review

Reviewed 2 weeks ago via mobile

We had really good time during our stay in Citystars Holiday Inn hotel . Very nice and helpfull people . Food was great and really 5 stars services for a very good price . Our rating is 10/10 . The city stars shopping center is very very close to the hotel and there you can find all international and local...

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Thank Mircea T
Ibrahim N, Executive Secretary at Holiday Inn - Citystars, responded to this review

Dear Mircea T, Thank you for staying at Holiday Inn Cairo Citystars. We are happy to know that you had a good time with us, liked our Hotel and facilities and found our colleagues professional and helpful. Your rating of 10 out 10 came as a great reward and we all look forward to welcoming you again in the near...

ATHENS,GREECE
Reviewed 2 weeks ago

I have visited this hotel in Feb2017 for business reasons and loved it. The location is great, it is 50m from a great shopping mall for walking around, shopping and many selections of restaurants. The hotel in very nice, clean with good and free wifi. The rooms are very nice but it is important to request for a room in...

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Helpful?
Thank rommel21
Ibrahim N, Executive Secretary at Holiday Inn - Citystars, responded to this review

Dear Romme121, Thank you for choosing to stay at Holiday Inn Cairo Citystars. We are delighted to know that you had a good time with us, liked our Hotel and facilities. Your promise to visit us again came as a reward to all colleagues. Looking forward to welcoming you back soon. Sincerely, Dina Y Khalil Executive Secretary

Reviewed 4 weeks ago via mobile

We had a wonderful time at Holiday Inn City Stars in Cairo. Great food, service and accommodation! Located right next to the shopping mall and enjoyed restaurants there as well. Would recommend it to anybody.

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Thank munsty
Ibrahim N, Executive Secretary at Holiday Inn - Citystars, responded to this review

Dear munsty, Thank you for staying at Holiday Inn Cairo Citystars. We are happy you enjoyed your time with us and highly appreciate your recommendation for others to experience our Hotel. Looking very much forward to welcoming you back hopefully in the near future. Sincerely, Dina Y Khalil Executive Secretary

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
The Holiday Inn Cairo City Stars is part of the exciting CityStars Complex, the largest shopping and entertainment centre in the Middle East, and the latest integrated project and landmark in Cairo. The hotel is ideally located 7 minutes from Cairo International Airport, 10 minutes from Cairo International Conference Centre and 30 minutes from downtown Cairo. The hotel is ideal location to start many tours and also enjoy the vibrant life of Cairo.Guests are assured of a comfortable and relaxing stay in 311 guestrooms including superior rooms, executive rooms and suites. Executive Floor guests will have access to the Executive Lounge where they can check in and our privately and enjoy breakfast, snacks and drinks on complimentary basis. Holiday Inn Cairo City Stars offers various dining options, coffee shop, bar, lounge and 24 hour room service. Also 4 banquet rooms with flexible spacing.Facilities and services at Holiday Inn Cairo City Stars include fully equipped Business Center. The hotel offer Complimentary High Speed Internet Access and WIFI in all guest rooms, and Health Club offers the latest state-of-the-art fitness equipment. ... more   less 

Additional Information about Holiday Inn - Citystars

Address: Ali Rashid Street, Cairo 11511, Egypt
Location: Egypt > Cairo Governorate > Cairo
Price Range: $119 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Holiday Inn - Citystars 4.5*
Number of rooms: 311
Reservation Options:
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Also Known As:
Holiday Inn - Citystars Hotel Cairo
Holiday Inn Cairo
Cairo Holiday Inn
Hotel Style:
#15 Family Hotel in Cairo
#17 Luxury Hotel in Cairo
#22 Business Hotel in Cairo
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn - Citystars staff and other travelers.
3 questions
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Carolepj Sydney, Australia Reviewed this property
Helpful answer
1
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Not as helpful

Definitely get on to Bookingcom about this, I agree with the other comment that the hotel will not able to help you in this instance. If you are within the terms of the cancellation ask for a refund immediately. Also check your AE account to see if money had actually been taken, if not block the payment. Good Luck

2 months ago
aussiered1054alanah Perth, Australia Reviewed this property
Helpful answer
0
Votes
Not as helpful

I don't know of a hotel that doesn't use a credit card. This is because people don't show and they lose a booking. However you can book using it our cc .but choose to pay cash on arrival. Just make sure you have it confirmed as to price before booking. But I can recommend this hotel

over a year ago
Port Said Governorate, Egypt
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Questions? Get answers from Holiday Inn - Citystars staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Go for higher floor”
Niting09, 1 week ago | Read review
“Rooms below 3rd or 4th floor have high street noise, from drivers who press the horn continously”
rommel21, 2 weeks ago | Read review
“6th floor is were the party's at”
shadow1019, Jan 18, 2017 | Read review
“Difficult to get a quiet room as roads are to three sides of the hotel”
662guyc, Jan 7, 2017 | Read review
“Avoid room near the road street”
miumiumin, Dec 27, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question